Australia is a multicultural and welcoming country with a developed economy for a new business. So, buying a virtual number is a game-changer if you are looking for cost-effective communication channels to extend your business horizon in any part of Australia. 

Australian cloud phone systems are reliable for operating incoming and outgoing call centers. Their advanced call management features enable businesses to make unlimited calls and reach remote teams. Additionally, they help run virtual offices, which significantly help establish a local presence with local Assue. The continuous engagement of local customers improves brand image and increases sales and revenue.

Today’s blog post will discuss how Australian virtual numbers can fuel business growth. After reading this blog, you can choose a reliable provider from the list of providers for your business.

So, without any further ado, let’s get started. 🚀

What is an Australian virtual phone number?

What is an Australian virtual phone number

Australian virtual phone numbers are a cloud-based telephony system that allows businesses and individuals to communicate with anyone living in Australia at a reasonable price. Unlike the traditional phone system, the digital number does not depend on physical wires and cellular networks; instead, it uses Voice over Internet Protocol (VoIP) technologies. It is a popular and reasonably priced business communication solution for organizations of various sizes. It has advanced features such as voicemail greetings, Interactive Voice Response (IVR), call forwarding, and global calling, which helps your company establish a local presence in Australia.

Why do you need Australian virtual numbers?

Australian virtual numbers have numerous advantages that benefit organizations or individuals seeking to create a local presence in the international market. They streamline the customer support service and various businesses’ robust sales and marketing strategies. It further reduces communication expenses while providing high-quality and outstanding customer service. 

The advantages of getting Australian virtual numbers are:

  1. Establish a local presence for your brand in Australia.
  2. It provides greater flexibility and scalability for your startup or large-scale businesses.
  3. You can buy the Australian virtual number for both personal and professional usage. 
  4. It has advanced features, such as call routing, queuing, and interactive voice response, to provide around-the-clock service and improve call pickup rates.

What is the dialing structure of the Australian virtual number?

Businesses calling from Australia must dial the correct code and structure to reach clients and customers in the USA. The proper format is: 

  • Initially, enter the 011 or ‘+’ sign, the Australia exit code.
  • Next, enter Australia country code 61.
  • Then, enter the area code. 
  • And finally, enter the 8-digit telephone number.

☎️ When you make a call to Australia from a foreign country, you need to exclude 0 from the area code. 

Area Code List of Australia

The area codes of different cities in Australia are: 

CityArea Code
Adelaide08
Brisbane07
Canberra02
Darwin08
Hobart03
Melbourne03
Perth08
Sydney02

What are the features of Australia’s Virtual Number?

What are the features of Australia's Virtual Number

A reputable provider, Dialaxy, offers you an Australian local number with advanced features. These features streamline business communication, improve customer service, and boost sales. The features of Australian virtual number are:

1. Interactive Voice Response (IVR)

Interactive Voice Response features of virtual numbers provide continuity in communication through a voice response system of pre-recorded messages when the agent is unavailable to respond. It is an automated phone system technology that interacts with the callers, gathers their data, and provides the required information, streamlining the call flow

2. Ringing Strategy

Ring Strategy is an innovative contact center solution that efficiently manages incoming business calls by automatically and systematically matching callers with available agents. These features assist businesses in boosting agent efficiency, controlling high call volumes, personalizing contact handling, and improving overall customer satisfaction. 

3. Multiple phone numbers

The purchase of virtual numbers is unlimited. You can buy multiple virtual numbers for business and personal use to manage inbound calls within a single system. This has the significant advantage of allowing you to balance your personal and professional life. 

It also helps your businesses eliminate issues, filter out pointless calls, and help people manage their businesses successfully.

4. Concurrent call feature

The concurrent call feature makes it easier to manage numerous inbound calls by enabling seamless call-holding features from different lines. Besides its call-handling benefits, it increases the efficiency of your contact center by enhancing agent productivity, customer satisfaction, and operational efficiency.

How Australian Virtual Numbers Can Fuel Business Growth: Benefits of Using Australian Virtual Phone Numbers

Benefits of Using Australian Virtual Phone Numbers

Australian Virtual Numbers provides better calling capabilities when paired with your office phone system, enabling businesses to collaborate and interact with local Aussie customers. Maximizing local presence helps your company establish a positive relationship with customers, leading to continuous growth for your business. 

The advantages of using the Australian virtual phone numbers are:

A. Cost-effective communication

Virtual numbers are a budget-friendly communication solution for all sizes of businesses, whether start-ups or large ones. They offer a wide range of affordable advanced features and provide top-notch customer service. They also eliminate the need for additional physical, setup, and maintenance expenses.

Virtual numbers offer more affordable long-distance and international call rates than a conventional phone line. Thus, businesses aiming to improve communication efficiency and quality can use virtual numbers. 

B. Establish a local presence.

Virtual numbers eliminate geographical barriers and help businesses establish a local presence in the Australian market. The company agents can stay in touch with their customers locally by interacting with them on social media and responding to reviews and comments. Such engagement boosts brand loyalty, increases revenue, and enhances ROI.

C. Maintains professionalism 

An Australian mobile number will improve your company’s professionalism. Giving each department—sales, support, human resources, etc.—a unique virtual number also helps the organizations separate their personal and professional lives. Furthermore, since all calls are made using the company’s virtual number, no clients are lost if a team member decides to leave the company. 

D. Seamless Mobility

An electronic number allows businesses to manage their operations remotely and across international borders. Moreover, it increases scalability, enabling companies to grow or shrink according to their needs and demands without making new infrastructure investments. 

E. Enhanced productivity

The effective use of digital numbers will significantly enhance the productivity and efficiency of your businesses. The agents with the flexibility to work from anywhere are bound to work productivity. Additionally, it has numerous modern features such as power dialers, auto attendance, and ACD, which perform repetitive tasks and free the human agent to focus on complicated issues.

How do you get an Australian virtual number?

There are many providers in the market. Before selecting a virtual number, businesses must conduct comprehensive research on different providers and the features and benefits they offer. It is also essential to review pricing plans and ask the provider about any hidden fees. You can quickly get the virtual number from Dialaxy at a reasonable price without any hassle.

Here are the guided steps to buy the Australian virtual number and they are: 

 Step 1: Visit the Dialaxy’s website and create an account.

 Step 2: Select Australia from the list of available countries

Step 3: Select the virtual number of your choice.

Step 4: Select the subscription plan and features depending on your business requirements. 

Step 5: Submit all the necessary documents and make the payments. 

Step 6: After the payment, wait a few seconds for your number activation

Step 7: Then, import contacts, set up the system, and start making calls.

Top 5 Australia virtual number providers

The Australian virtual number providers include:

FeaturesDialaxyKrispCallDialerHQAVOXICallHippo
Ideal ForSmall business, Medium business, EnterprisesSmall business, Medium business, EnterprisesSmall business, Medium business, EnterprisesSmall business, Medium business, EnterprisesSmall business, Medium business, Enterprises
Free Trial7 Days There is no free trial available at the moment. However, upon your signup, you are covered by a 14-day refund policy if our services do not meet your requirements.10 Days 7 Days 10 Days
FeaturesInteractive Voice Response, Voicemail Greetings, Call Forwarding and Call QueuingUnified Callbox, Call forwarding, Multimedia messagingCall forwarding, Free phone numbers, Multi-level IVRAuto attendant, Call recording, Voicemail transcriptionMulti Level IVR, Power dialer, Call Monitoring
Pricing starts at$19.99  per user/month$15per user/month$19.99per user/month$16per user/month
Installation feeNoneNoneNoneNoneNone
Platforms supportedAndroid, Web-based, DesktopAndroid, Web-based, DesktopiOS, Web-based, DesktopAndroid, iOS, Web-based, DesktopAndroid, iOS, Web-based, Desktop

Choosing Dialaxy: Your Solution for Australian Virtual Phone Numbers

Dialaxy is one of the game-changer providers in the market. It offers a secure virtual number with advanced features at a reasonable price. The number can be used in all sizes and types of businesses without restriction on a particular industry. 

It provides chat assistance around the clock, even without human agents to address customer queries. Additionally, it contains contemporary features and capabilities like CRM, IVR, call recording, call analysis, and more that let you personalize your corporate communications.  

The primary reasons for selecting Dialaxy are: 

  • It provides virtual numbers for over 100 countries, enabling you to interact with global audiences. 
  • It offers a quick and easy setup of the Australian virtual phone number with no installation charge.
  • It offers social network integrations and web and mobile app connectors, such as those with Slack and HubSpot.

FAQ

How much does an Australian virtual number cost?

The cost of an Australian virtual number varies depending on the provider and the plan you choose for your business. With Dialaxy, the basic plan starts at $19.99  per user/month with no installation charge. 

What are the types of Australian virtual phone numbers?

The types of Australian virtual phone numbers are:

  1. Local numbers
  2. Mobile numbers
  3. Toll-free numbers
  4. Vanity numbers

What are the key advantages of using Australian Virtual Phone Numbers? 

The key advantages of using Australian Virtual Phone Numbers for business growth are:

  1. Establish a local presence
  2. Cost-effectiveness
  3. Flexibility
  4. Mobility
  5. Privacy
  6. Security

Can I have multiple Australian virtual phone numbers?

Yes, you can buy multiple numbers for your personal and business use—the sole requirement is that you use them only for legitimate purposes that comply with local and federal regulations.

What are the features of Australian virtual numbers?

The features of Australian virtual numbers are:

  1. Call forwarding
  2. Voicemail transcription
  3. SMS filters
  4. Global Calling
  5. Call recordings
  6. Call queuing 

Can Australian virtual numbers integrate with existing business communication tools?

The Australian virtual number has integration capabilities. It can integrate with CRMs, help desk software, and other collaboration platforms to facilitate smooth communication, streamline workforce efficiency, and strengthen customer relationship management. This helps eliminate the need for additional investment in new software and hardware. 

What is sip trunking?

SIP trunking lets businesses use the internet for phone calls instead of old-fashioned phone lines. It saves money, gives extra features, and allows calls to be made across more countries.

Prasanta Raut

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.