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Dialaxy business phone system: Discover the best Mitel alternative

Are you ready to transform your business communication? Dialaxy is here to provide you with the most advanced cloud telephony and business phone system available.

Endorsed by top industry leaders

Trusted by industry experts for excellence and innovation.

What makes Dialaxy the best alternative compared to Mitel?

Dialaxy combines a rich feature set with affordable pricing for freelancers, contact centers, and small businesses. Dialaxy solution provides intuitive user interfaces, efficient call management, and contact center features for the ultimate business phone system.

Why is Dialaxy an ideal business phone system than Mitel?

Dialaxy’s cost-saving operation makes it a financially smart choice, delivering superior features and performance without the high costs typically associated with such advanced systems. By choosing Dialaxy, you can modernize your contact center capabilities, achieve better integration, and enjoy substantial cost savings.

Enjoy the ideal business phone system with a robust and handy Dialaxy solution

Effective call management

Dialaxy offers modern communication features like auto attendants, call forwarding, call queuing, and call recording to ensure calls are handled efficiently and can be reviewed for training or quality assurance activity.

Enhanced Business Collaboration

Dialaxy offers effective contact center operation and streamlines internal communication with features like instant messaging, conference calling, and internal directories between different teams, departments, and employees.

Dialaxy's contact center solution for a seamless business cloud communication system

Unified Communications

Dialaxy empowers businesses with a unified communication system that integrates voice calls, voicemail, email, and fax into a single platform for more streamlined communication and eliminates unproductive wait times.

Multi-level IVR

Improve customer service and satisfaction with the Dialaxy Multi-level IVR feature option to unlock effective skilled-based call routing and the self-service portal with the customer’s desired channel. Significantly reduce the call volume and resolve issues in a short time.

Improve your business phone system experience with Cloud Contact Center Solution

Maximize call coverage

Dialaxy provides call coverage features to reduce missed calls! Features like auto attendants, call forwarding, and call queues ensure calls reach the right person, even during busy hours or when employees are away from their desks.

CRM Integration

Dialaxy provides a CRM Integration to Integrate your phone system with your CRM software to improve customer service, sales efficiency, and effective contact center operation.

Why is Dialaxy an ideal business phone system than Mitel?

Dialaxy’s business cloud phone system provides sophisticated features, seamless multiple integration, and cost-effective operation, thus making it the perfect replacement for Mitel.

Enjoy the ideal business phone system with a robust and handy Dialaxy solution

Effective call management

Dialaxy offers modern communication features like auto attendants, call forwarding, call queuing, and call recording to ensure calls are handled efficiently and can be reviewed for training or quality assurance activity.

Enhanced Business Collaboration

Dialaxy offers effective contact center operation and streamlines internal communication with features like instant messaging, conference calling, and internal directories between different teams, departments, and employees.

Dialaxy's contact center solution for a seamless business cloud communication system

Unified Communications

Dialaxy empowers businesses with a unified communication system that integrates voice calls, voicemail, email, and fax into a single platform for more streamlined communication and eliminates unproductive wait times.

Multi-level IVR

Improve customer service and satisfaction with the Dialaxy Multi-level IVR feature option to unlock effective skilled-based call routing and the self-service portal with the customer’s desired channel. Significantly reduce the call volume and resolve issues in a short time.

Improve your business phone system experience with Cloud Contact Center Solution

Maximize call coverage

Dialaxy provides call coverage features to reduce missed calls! Features like auto attendants, call forwarding, and call queues ensure calls reach the right person, even during busy hours or when employees are away from their desks.

CRM Integration

Dialaxy provides a CRM Integration to Integrate your phone system with your CRM software to improve customer service, sales efficiency, and effective contact center operation.

Upgrade to Dialaxy with Number Porting!

Keep Your Number, Upgrade Your Service! Switch to Dialaxy with Hassle-Free Number Porting Today!

Upgrade to Dialaxy with Number Porting!

Keep Your Number, Upgrade Your Service! Switch to Dialaxy with Hassle-Free Number Porting Today!

Dialaxy Vs Mitel Features

Compare Dialaxy to Mitel and discover how they measure up.

Features

  • Price Per Month
  • Additional phone number can be purchased at anytime

$20 - custom/ $5 for additional

Upon Request

  • Incoming & Outgoing Calls
  • Unlimited minutes within US and Canada
  • Call Recording
  • Store important conversations as needed
  • Call Recording Limits
  • Flexible storage options

Unlimited

Limited

  • Smart Dialer
  • Streamline calling with intelligent connectivity
  • ACD
  • Quickly route calls to the right agents
  • Multi Level IVR
  • Customize phone menus for efficient call routing
  • MMS
  • Send and receive multimedia messages
  • SMS
  • Send and receive text message
  • SMS Filter
  • Filter and manage incoming text messages efficiently
  • Number Porting
  • Transfer existing numbers effortlessly
  • Free Trial
  • Risk-free service with a complimentary trial period

N/A

  • Browser Extension
  • Easily access key features directly from web browser
  • Mobile App
  • Stay connected on the go with intuitive mobile application
  • Agent Groups
  • Efficient team organization for better communication
  • Customer Support
  • Access reliable assistance whenever needed

24/7

Limited

  • Call Monitoring
  • Supervise live or recorded calls for quality assurance
  • Voicemail Filter
  • Categorize and manage voice messages in pre-defined criteria
  • Unified call box
  • Centralized your all call activities in a single system
  • Business Hours
  • Business hours for maximum resolution and engagement
  • Ring Strategy
  • Effectively route calls according to desired skills or traits

What’s a Dialaxy customer’s feedback when switching from Mitel?

Here’s what regular Mitel customers have said about Dialaxy.

"Dialaxy has become indispensable for our hospital's communication needs. Its call monitoring and analytics features refine strategies, enhancing leadership effectiveness. With Automatic Call Distribution (ACD) and smart dialer functionality, our workflow efficiency and patient care coordination have improved significantly. We switched from Mitel to Dialaxy for its advanced features and seamless integration, which Mitel lacked. One example of Dialaxy's impact is during peak patient admission periods, where ACD has reduced wait times and improved patient satisfaction. As CEO of Wellness Hospitals, I highly recommend Dialaxy for healthcare organizations seeking to optimize communication and deliver exceptional patient care."

Sarah Thompson

CEO, Wellness Hospitals

FAQ

How do businesses use Dialaxy?

Businesses use the Dialaxy solution in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system since our solution suits businesses of all sizes and multiple industries such as e-commerce, separate contact centers, or support operations.

Is Dialaxy more suitable for pricing than Mitel?

Yes, Dialaxy offers flexible pricing plans starting from $20 per month, providing businesses with cost-effective options to meet their communication needs. In the past, Mitel’s pricing was starting at $20.99 monthly, and additional numbers are unknown. However, compared to Dialaxy’s service, Openphone provides a limited contact center feature.

Why is Dialaxy the perfect alternative for small-size businesses?

Since Dialaxy offers the dedicated contact center solution and its features for just $20, you can reap the benefits of these rich features, which Mitel does not offer at the same price, and 24/7 support.

What countries can I call and text with a Dialaxy virtual number?

With the Dialaxy plan, you can call virtually any country worldwide. Calling and texting US and Canadian numbers is included, but there is a per-minute or per-message rate based on the call destination for other countries.

How do Dialaxy free trials work?

Simply try our free trial from our website or send your contact information and we’ll get you set up for free without any attached charges. Enjoy our dedicated contact centers solution features rich service for a full 7 days.

Start your 7 days free trial

Unlock Dialaxy's potential with a 7-day free trial,streamline communication, boost productivity.

Cancel anytime
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Dialaxy stands as a leading Cloud based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

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