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100+ Features
Features

Explore our comprehensive feature that best suits your business for enhanced communication. Discover now!

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Phone System Features Call Features Message Features Productivity Notification Features Integrations

International Numbers

Purchase unlimited numbers for unparalleled flexibility and connectivity in your contact center

Toll-free Numbers

Expand your business’s reach nationwide with a toll-free number accessible in the US, and Canada

Virtual Contact Center

Centralize all your numbers and users in one accessible location, regardless of their global distribution

Multiple Phone Numbers

Register multiple phone numbers for your agents and efficiently manage calls from various devices within a single system

Business Hours

Customize business hours for individual phone numbers, ensuring calls are received at your preferred time

Voicemail Greetings

Craft customized greetings for welcome and voicemail messages to enhance caller experience

Text to Speech

Easily convert written text into spoken words using our cutting-edge Text-to-Speech functionality

Call Routing

Ensure seamless call routing to the appropriate team member every time by customizing your call distribution

Interactive Voice Response (IVR)

An interactive customer menu, facilitating seamless navigation and access prior to connecting with an agent

Ringing Strategy

Efficiently route calls to teams categorized by location, language, skill, or any other desired trait

Outbound and Inbound Calling

Efficiently manage inbound customer calls and proactively engage in outreach using your business phone number

Global Calling

Enhance your reach and streamline communication, ideal for contact center operations

Call History

Access unlimited call history records for comprehensive tracking and analysis of each number

Concurrent Calls

Efficiently manage multiple conversations with our seamless call holding feature from separate lines.

Voicemail Drop

Access voicemail transcriptions conveniently through the Voicemail Logs section

Call Recordings

Boost contact center insights with Call Recording: Capture key conversations for improved communication strategies

Call Flow Designer

Customize your inbound calling journey to align with your business's unique needs and meet customers' expectations

Call Forwarding

Easily configure call forwarding for your Dialaxy phone numbers to ring web portals, landlines, or mobile apps

Call Queuing

Automatically route calls to agents based on customer status, technical skills, or business requirements for efficient handling

Call Filters

Efficiently organize call logs by filtering them based on date and time, providing detailed and refined data.

SMS

Easily send and receive global text messages using your Dialaxy number with unlimited logs

Frictionless SMS

Business texting from any registered line in Dialaxy, enabling instant SMS exchange while seamlessly integrating your CRM

SMS Filters

Efficiently organize message logs by filtering them based on date and time, providing detailed and refined data

MMS (coming soon)

Efficiently manage multiple conversations with our seamless call holding feature from separate lines.

Mute Conversation

Silence conversations effortlessly with our convenient mute conversation feature to control over your messaging experience

SMS Campaigns (coming soon)

Elevate drip campaigns with automated SMS messages, easily managed from your Dialaxy account

Schedule SMS/MMS (coming soon)

Craft your message, select the date and time, and leverage automation to deliver it precisely when desired

Web Application

Access our web applications seamlessly on various web browsers for a versatile and user-friendly experience

Android App

Access our platform effortlessly on Android devices for a seamless cross-platform experience.

Desktop Agent

Access our desktop agent seamlessly on Mac, Windows, and Linux for a versatile user experience.

Chrome Extension

Make calls directly from your browser using the Dialaxy Chrome extension, eliminating the need to use your phone

Number Sharing

Easily share your Dialaxy phone numbers with team members for seamless collaboration

Advanced Filtering

Efficiently organize call, message, voicemail logs by filtering them based on date and time, providing detailed and refined data

Agent Addition

Expand your agent group seamlessly for enhanced teamwork and productivity within your organization

Agent Groups

Expand your agent group seamlessly for enhanced teamwork and productivity within your organization

Unlimited Contacts

Connect with an unlimited number of contacts, ensuring comprehensive communication coverage

Import Contacts

Easily import and export bulk contacts for streamlined organization in CSV and Excel format

Desktop Notification

Receive incoming call alerts directly on your screen and initiate conversations instantly by clicking the banner.

Mobile Notification

Stay informed with mobile notifications, ensuring you never miss important updates or messages while on the go

Email Notification

Receive voicemails directly to your email account with attached recordings, ensuring seamless access and convenient playback

Extension Notification

Stay updated with extension notification, helping you to manage task smoothly

One-click Setup

Easily activate integrations with just one click from the Dialaxy admin dashboard, streamlining all settings management

CRM Integration

Streamline your workflow with seamless CRM integrations compatible with leading CRM platforms, without switching tabs

Contact Synchronization

Expand your network of shared contacts through Google Contacts, mobile phones, CSV files, or CRM integration

2 way- data Sync.

Automatically sync. data with your existing CRM, seamlessly consolidating all information into one unified system

Other Integrations

Discover top-tier platforms compatible with Dialaxy for enhanced marketing, productivity, and CRM capabilities

Let’s catch up

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Integration (Coming Soon)

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Solutions
Solution

Find tailored industry based communication solutions for your business needs. Explore now!

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Startup

Clear calls to advanced collaboration, get your startup's communication covered.

Healthcare

Prioritise patients first and ensure a safe communication.

E-Commerce

Enhance customer communication for orders, complaints, and returns.

Travel and Tourism

Maximise customer support for better travel experience.

Sales

Boost customer engagement, and manage high volumes of calls.

Hotels

Maximise guest experience, streamline reservations, and optimize staff collaboration.

Franchise

Provide franchise support, streamline operations, and ensure seamless collaboration.

Professional Services

Optimize team collaboration, client interactions, and consultations.

Insurance

Enhance client service, claims processing, and agent collaboration.

Recruiting

Elevate candidate engagement, streamline interviews, and optimize team collaboration.

Education

Enhance student engagement, streamline administrative tasks, and facilitate seamless collaboration.

Logistics and transportation

Manage day to day operations, track shipments, and enhance team coordination.

Support

Streamline inquiries, boost customer service, and team collaboration.

Real Estate

Answer property inquiries and manage client interaction smoothly.

Small Businesses

Empower your small business with better communication channels.

Let’s catch up

Try Dialaxy live! Schedule your demo session today.

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Integration (Coming Soon)

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Resources
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Resources

Access valuable resources available for optimising your communication strategy. Explore now!

Blogs

Stay updated with industry insights and tips on our blog.

Compare

Explore the advantages of upgrading to Dialaxy from your current VoIP system.

Area Code

Maximize lead possibilities of your company with Local Phone Number

About Us

Get insights into who we are and what we stand for.

Testimonials

Explore inspiring success stories from our regular clients.

A2P 10DLC

Discover A2P 10DLC solutions for reliable messaging.

Download Apps

Get access to our app for seamless communication on the go.

Help Center

Find answers to common questions on our Help Center page.

Let’s catch up

Try Dialaxy live! Schedule your demo session today.

Book a Demo

Integration (Coming Soon)

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Dialaxy stands as a leading Cloud based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

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Integrations (Coming Soon)

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Travel and Tourism

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Copyright © 2024 Dialaxy. All rights reserved.

Terms of Use
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Refund Policy
Fair Usage Policy
Cancellation Policy

Dialaxy

Integrations (Coming Soon)

Solutions

Travel and Tourism

Professional Services

See all Solutions

Downloads

Chrome Extension

Resources

Dialaxy stands as a leading Cloud based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

Terms of Use
Privacy Policy
Cookie Policy
Refund Policy
Fair Usage Policy
Cancellation Policy

Copyright © 2024 Dialaxy. All rights reserved.

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