8x8 alternative: Is Dialaxy the best alternative business phone system? Are you ready to elevate your business communication to the next level? Dialaxy offers the ultimate cloud telephony solutions that will revolutionize the way you connect with your clients. Try for FreeRequest a DemoGet Started Endorsed by top industry leaders Trusted by industry experts for excellence and innovation. What makes Dialaxy the reliable alternative to 8X8? Dialaxy solution provides intuitive user interfaces, efficient call management, and contact center features for the ultimate business phone system. Also, Dialaxy combines a rich feature set with affordable pricing for freelancers, contact centers, and small businesses. Why Switch from 8X8 to Dialaxy? Dialaxy’s business cloud phone system stands out as the perfect replacement for 8×8 by offering a range of sophisticated features designed to meet the demands of modern businesses. Its advanced functionalities, such as call transcription, comprehensive analytics, and CRM integration, ensure enhanced productivity. Embrace the superior business contact center features with 24/7 Dialaxy support and solutions Enriched contact center features Dialaxy enriches your business communication with features like auto attendants, call forwarding, call queuing, and call recording to ensure smooth customer support, automation of simple and repetitive tasks, and cost-effective operation. 24/7 Support Dialaxy provides reliable 24/7 support throughout the process and business communication journey. so you can resolve issues promptly and keep your contact center operation system running smoothly. Seamless business cloud communication system with Dialaxy's contact center solution Unified Communications Dialaxy empowers businesses with a unified communication system that integrates voice calls, voicemail, email, and fax into a single platform for more streamlined communication and eliminates unproductive wait times. Customer self-service Improve customer service and satisfaction with the Dialaxy Cloud contact centers solution, allowing integration with self-service tools, such as knowledge bases and chatbots; empower customers to resolve issues without speaking to an agent through the customer’s desired channel. Ultimately reduce the call volume and improve customer retention and satisfaction. Explore your Ideal business phone system experience with Dialaxy cloud communication solution Real-time analytics Dialaxy cloud-based contact center solution provides real-time analytics. Allowing your marketing, sales teams, and supervisors with insights into agent performance, customer behavior, and call center activity. leverage to improve agent coaching and identify areas for improvement. Maximize call coverage Dialaxy provides call coverage features to reduce missed calls! Features like auto attendants, call forwarding, and call queues ensure calls connect with the right person, even during busy hours or when employees are away from their desks. Why Switch from 8X8 to Dialaxy? Dialaxy’s business cloud phone system provides sophisticated features, seamless multiple integration, and cost-effective operation, thus making it the perfect replacement for 8X8. Embrace the superior business contact center features with 24/7 Dialaxy support and solutions Enriched contact center features Dialaxy enriches your business communication with features like auto attendants, call forwarding, call queuing, and call recording to ensure smooth customer support, automation of simple and repetitive tasks, and cost-effective operation. 24/7 Support Dialaxy provides reliable 24/7 support throughout the process and business communication journey. so you can resolve issues promptly and keep your contact center operation system running smoothly. Seamless business cloud communication system with Dialaxy's contact center solution Unified Communications Dialaxy empowers businesses with a unified communication system that integrates voice calls, voicemail, email, and fax into a single platform for more streamlined communication and eliminates unproductive wait times. Customer self-service Improve customer service and satisfaction with the Dialaxy Cloud contact centers solution, allowing integration with self-service tools, such as knowledge bases and chatbots; empower customers to resolve issues without speaking to an agent through the customer’s desired channel. Ultimately reduce the call volume and improve customer retention and satisfaction. Explore your Ideal business phone system experience with Dialaxy cloud communication solution Real-time analytics Dialaxy cloud-based contact center solution provides real-time analytics. Allowing your marketing, sales teams, and supervisors with insights into agent performance, customer behavior, and call center activity. leverage to improve agent coaching and identify areas for improvement. Maximize call coverage Dialaxy provides call coverage features to reduce missed calls! Features like auto attendants, call forwarding, and call queues ensure calls connect with the right person, even during busy hours or when employees are away from their desks. Hassle Free Calling Worldwide !! Don’t be OK with outdated calling methods. Upgrade to our service today and experience hassle free calling. Contact Support Get a Free Trial Hassle Free Calling Worldwide !! Don’t be OK with outdated calling methods. Upgrade to our service today and experience hassle free calling. Contact Support Get a Free Trial Dialaxy Vs 8X8 Features Compare Dialaxy to 8X8 and discover how they measure up. Features Price Per MonthAdditional phone number can be purchased at anytime$20 - custom/ $5 for additionalUpon Request Incoming & Outgoing CallsUnlimited minutes within US and Canada Call RecordingStore important conversations as needed Call Recording LimitsFlexible storage optionsUnlimitedLimited Smart DialerStreamline calling with intelligent connectivity ACDQuickly route calls to the right agents Multi Level IVR Customize phone menus for efficient call routing MMSSend and receive multimedia messages SMSSend and receive text message SMS Filter Filter and manage incoming text messages efficiently Number PortingTransfer existing numbers effortlessly Free Trial Risk-free service with a complimentary trial period Browser ExtensionEasily access key features directly from web browser Mobile AppStay connected on the go with intuitive mobile application Agent GroupsEfficient team organization for better communication Customer SupportAccess reliable assistance whenever needed24/724/7 Call Monitoring Supervise live or recorded calls for quality assurance Voicemail FilterCategorize and manage voice messages in pre-defined criteria Unified call boxCentralized your all call activities in a single system Business HoursBusiness hours for maximum resolution and engagement Ring StrategyEffectively route calls according to desired skills or traits What’s a Dialaxy customer’s feedback when switching from 8X8? Here’s what regular 8X8 customers have said about Dialaxy. "At Assure Alliance, Dialaxy has become essential. With its advanced messaging features, I efficiently communicate updates to clients, ensuring seamless information flow. The addition of smart dialer and unified call box features elevates my client connections. For instance, with our previous provider, 8X8, disjointed communication channels led to delays. But with Dialaxy, our efficiency has soared. It's a game-changer for insurance leaders!" Mark Thompson VP of Underwriting, Assure Alliance FAQ Can Dialaxy integrate with other business tools? Dialaxy offers seamless integration with various popular business tools and platforms, including CRM systems, helpdesk software, and productivity tools, enabling businesses to streamline workflows and enhance productivity. Can businesses scale their communication needs with Dialaxy? Yes, Dialaxy offers scalable solutions that can adapt to the evolving needs of businesses, allowing them to easily adjust their communication plans as they grow, ensuring flexibility and cost-effectiveness. Why is Dialaxy the perfect alternative for small-size businesses compared to 8X8? Since Dialaxy offers the dedicated contact center solution and its features for just $20, you can reap the benefits of these rich features such as a unified call box, and unlimited call record limit which 8X8 does not offer at the same price. What countries can I call and text with a Dialaxy virtual number? With the Dialaxy plan, you can call virtually any country worldwide. Calling and texting US and Canadian numbers is included, but there is a per-minute or per-message rate based on the call destination for other countries. How does Dialaxy enhance team collaboration compared to 8X8? Dialaxy offers features like agent groups and unified call box, call monitoring, facilitating efficient team organization, and centralized call activities, which may not be available in 8X8.