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Dialpad Alternative: Is Dialaxy the best contact center solution?

Elevate your business communication to new heights with Dialaxy’s advanced cloud-based contact center solutions. Here’s why upgrading to Dialaxy is the best decision for your business.

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What makes Dialaxy the ideal alternative to Dialpad?

Enhance Your Business Communication with Dialaxy’s Affordable and Feature-Rich Platform. Upgrade to Dialaxy and enjoy a comprehensive set of contact center features perfect for freelancers, contact centers, and small businesses.

Why to switch from Dialpad to Dialaxy?

Choosing Dialaxy over Dialpad offers several compelling advantages for your business communication needs. Dialaxy provides a comprehensive suite of cloud contact center features that are specifically designed to enhance customer interactions and streamline communication processes.

Get a premium cloud communication service for your business

Dynamic pricing plan

Dialaxy offers dynamic and cost-effective pricing plans for businesses of all sizes, providing organizations with cloud communication solutions and affordable custom plans.

Enhance customer experience

Dialaxy contact center solution ensures faster response times, personalized service, and omnichannel communication presence, connecting customers through their preferred channels to improve customer satisfaction.

Dedicated Cloud Contact Center Solution Features For Your Business

Global calling

Dialaxy offers call recording, voicemail drop, and global calling features enabling businesses to reach global audiences with streamlined communication service, ideal for contact center operations.

One-click setup

Dialaxy empowers businesses with one-click setup features for smooth integration with a single dashboard and streamlining the automatic data sync into a centralized system.

Empower contact center operation efficiency with Cloud communication

Remote work support

Dialaxy cloud solutions allow agents to work from anywhere with an internet connection. Foster a more flexible work environment, improve agent satisfaction, and even open up a global pool for recruitment.

Automate workflow

Dialaxy Cloud communication integrates with contact center features like Interactive voice response (IVR), Call routing, and Ring strategy to automate your routine inquiries and repetitive tasks, freeing up agents for more complex customer interactions and customer support roles.

Choosing Dialaxy over Dialpad?

Choose Dialaxy over Dialpad for suitable cloud contact center features, easy one-click setup, and smooth operation.

Get a premium cloud communication service for your business

Dynamic pricing plan

Dialaxy offers dynamic and cost-effective pricing plans for businesses of all sizes, providing organizations with cloud communication solutions and affordable custom plans.

Enhance customer experience

Dialaxy contact center solution ensures faster response times, personalized service, and omnichannel communication presence, connecting customers through their preferred channels to improve customer satisfaction.

Dedicated Cloud Contact Center Solution Features For Your Business

Global calling

Dialaxy offers call recording, voicemail drop, and global calling features enabling businesses to reach global audiences with streamlined communication service, ideal for contact center operations.

One-click setup

Dialaxy empowers businesses with one-click setup features for smooth integration with a single dashboard and streamlining the automatic data sync into a centralized system.

Empower contact center operation efficiency with Cloud communication

Remote work support

Dialaxy cloud solutions allow agents to work from anywhere with an internet connection. Foster a more flexible work environment, improve agent satisfaction, and even open up a global pool for recruitment.

Automate workflow

Dialaxy Cloud communication integrates with contact center features like Interactive voice response (IVR), Call routing, and Ring strategy to automate your routine inquiries and repetitive tasks, freeing up agents for more complex customer interactions and customer support roles.

Upgrade to Dialaxy with Number Porting!

Keep Your Number, Upgrade Your Service! Switch to Dialaxy with Hassle-Free Number Porting Today!

Upgrade to Dialaxy with Number Porting!

Keep Your Number, Upgrade Your Service! Switch to Dialaxy with Hassle-Free Number Porting Today!

Dialaxy Vs Dialpad Features

Compare Dialaxy to Dialpad and discover how they measure up.

Features

  • Price Per Month
  • Additional phone number can be purchased at anytime

$20 - custom

$23 - custom

  • Incoming & Outgoing Calls
  • Unlimited minutes within US and Canada
  • Call Recording
  • Store important conversations as needed
  • Call Recording Limits
  • Flexible storage options

Unlimited

Unlimited

  • Smart Dialer
  • Streamline calling with intelligent connectivity
  • ACD
  • Quickly route calls to the right agents
  • Multi Level IVR
  • Customize phone menus for efficient call routing
  • MMS
  • Send and receive multimedia messages
  • SMS
  • Send and receive text message
  • SMS Filter
  • Filter and manage incoming text messages efficiently
  • Number Porting
  • Transfer existing numbers effortlessly
  • Free Trial
  • Risk-free service with a complimentary trial period
  • Browser Extension
  • Easily access key features directly from web browser
  • Mobile App
  • Stay connected on the go with intuitive mobile application
  • Agent Groups
  • Efficient team organization for better communication
  • Customer Support
  • Access reliable assistance whenever needed

24/7

Limited

  • Call Monitoring
  • Supervise live or recorded calls for quality assurance
  • Voicemail Filter
  • Categorize and manage voice messages in pre-defined criteria
  • Unified call box
  • Centralized your all call activities in a single system

What’s a Dialaxy customer’s feedback when switching from Dialpad?

Here’s what regular Dialpad customers have said about Dialaxy.

"Dialaxy has become indispensable for our real estate team at Premier Estates Realty. Its call recording and analytics features refine our strategies and boost performance, while the smart dialer and SMS filter are game-changers, helping us prioritize important communications effectively. Switching from Dialpad to Dialaxy was a clear choice, as Dialaxy's advanced functionalities transformed our workflow and client engagement. For instance, the smart dialer enabled us to reach prospects at optimal times, increasing connection rates, and the SMS filter ensured prompt responses to urgent messages, enhancing customer satisfaction. As a real estate leader, I highly recommend Dialaxy to elevate communication strategies and achieve success."

Christopher Morgan

Broker, Premier Estates Realty

FAQ

What makes Dialaxy an alternative to Dialpad?

Dialaxy stands out as an alternative to Dialpad due to its affordability, rich feature set, such as a Unified call box, Smart dialer, and Voicemail filter with user-friendly interfaces, and 24/7 customer support. It ensures businesses have access to robust cloud contact center communication solutions and better customer support experience.

What is the difference in pricing between Dialaxy and Dialpad?

Dialaxy offers flexible pricing plans starting from $20 per month, providing businesses with cost-effective contact center operation options to meet their communication needs. Dialpad’s pricing begins at $23 per month, as it focuses on delivering the AI communication solution rather than the proper cloud contact center solution.

What distinguishes Dialaxy from Dialpad?

Dialaxy sets itself apart from Dialpad with its affordability, comprehensive feature set including a Unified call box, Smart dialer, and Voicemail filter, as well as 24/7 customer support, ensuring businesses have access to robust cloud contact center communication solutions and better customer support experience.

Does Dialaxy offer a free trial period?

Yes, Dialaxy provides a risk-free service with a complimentary trial period, allowing businesses to explore its features and functionalities before making a commitment.

Can Dialaxy integrate with existing systems and workflows?

Yes, Dialaxy is designed for seamless integration with existing systems and workflows, offering features like one-click setup and automatic data sync into a centralized system, facilitating smooth implementation and operation.

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Dialaxy stands as a leading Cloud based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

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