Skip to content

Dialaxy vs MightyCall: The Ultimate Battle for Business Communication

Discover the benefits of using Dialaxy as an alternative to MightyCall in our comprehensive evaluation of these two business phone solutions.

Endorsed by top industry leaders

Trusted by industry experts for excellence and innovation.

Decide the best business communication solution for MightyCall

Elevate your operations to new heights with flexible and cost-effective plan and operation solutions. Transform your business communication strategy with Dialaxy and experience the valued packed contact center features.

Why Switch from MightyCall to Dialaxy?

Compared to MightyCall, Dialaxy’s business cloud phone system offers a comprehensive suite of sophisticated features designed to meet the needs of modern businesses. With seamless integration across multiple platforms and tools, it ensures smooth operations and enhanced connectivity.

Embrace the superior business communication features and contact center operation

Enhancing productivity

Dialaxy offers modern communication features to enhance business productivity and communication systems, such as Business hours, auto attendants, ACD call routing, unlimited call recording, voicemail transcription, CRM Integrations, and IVR.

Enriched contact center features

Dialaxy enriches your business communication with features like auto attendants, call forwarding, call queuing, and call recording to ensure smooth customer support, automation of simple and repetitive tasks, and cost-effective operation.

Experience the smart cloud communication technology for daily contact center operation

Smart Dialer

Dialaxy empowers businesses with an automated outbound calling system that dials phone numbers from a pre-populated list and connects agents to live conversations. Eliminating unproductive wait times with Do-Not-Call list compliance and call scheduling.

Advance Filtering

Dialaxy Advance filtering allows your team to unlock the desired data insight from a large database promptly. Set precise optimization goals to increase insights, reduce noise, and ensure quality. Achieve your goals with the Dialaxy solution today!

Explore your Ideal business phone system experience with Dialaxy cloud communication solution

Customer self-service

Improve customer service and satisfaction with the Dialaxy Cloud contact centers solution, allowing integration with self-service tools, such as knowledge bases and chatbots; empower customers to resolve issues without speaking to an agent through the customer’s desired channel. Ultimately reduce the call volume and improve customer retention and satisfaction.

Maximize call coverage

Dialaxy provides call coverage features to reduce missed calls! Features like auto attendants, call forwarding, and call queues ensure calls reach the right person, even during busy hours or when employees are away from their desks.

Embrace better VoIP telephony service from Dialaxy solution

Dialaxy’s business cloud phone system provides sophisticated features, seamless multiple integration, and cost-effective operation, making it an ideal MightyCall alternative.

Embrace the superior business communication features and contact center operation

Enhancing productivity

Dialaxy offers modern communication features to enhance business productivity and communication systems, such as Business hours, auto attendants, ACD call routing, unlimited call recording, voicemail transcription, CRM Integrations, and IVR.

Enriched contact center features

Dialaxy enriches your business communication with features like auto attendants, call forwarding, call queuing, and call recording to ensure smooth customer support, automation of simple and repetitive tasks, and cost-effective operation.

Experience the smart cloud communication technology for daily contact center operation

Smart Dialer

Dialaxy empowers businesses with an automated outbound calling system that dials phone numbers from a pre-populated list and connects agents to live conversations. Eliminating unproductive wait times with Do-Not-Call list compliance and call scheduling.

Advance Filtering

Dialaxy Advance filtering allows your team to unlock the desired data insight from a large database promptly. Set precise optimization goals to increase insights, reduce noise, and ensure quality. Achieve your goals with the Dialaxy solution today!

Explore your Ideal business phone system experience with Dialaxy cloud communication solution

Customer self-service

Improve customer service and satisfaction with the Dialaxy Cloud contact centers solution, allowing integration with self-service tools, such as knowledge bases and chatbots; empower customers to resolve issues without speaking to an agent through the customer’s desired channel. Ultimately reduce the call volume and improve customer retention and satisfaction.

Maximize call coverage

Dialaxy provides call coverage features to reduce missed calls! Features like auto attendants, call forwarding, and call queues ensure calls reach the right person, even during busy hours or when employees are away from their desks.

Switch between the apps effortlessly !!

Seamlessly Integrate Your Workflow! Try Our Integration Feature Now. Be ready to Sync Your Systems.

Switch between the apps effortlessly !!

Seamlessly Integrate Your Workflow! Try Our Integration Feature Now. Be ready to Sync Your Systems.

Dialaxy Vs MightyCall Features

Compare Dialaxy to MightyCall and discover how they measure up.

Features

  • Price Per Month
  • Additional phone number can be purchased at anytime

$20 - custom/ $5 for additional

Upon Request

  • Free Trial
  • Risk-free service with a complimentary trial period
  • Unified call box
  • Centralized your all call activities in a single system
  • Agent Groups
  • Efficient team organization for better communication
  • Ring Strategy
  • Effectively route calls according to desired skills or traits
  • Incoming & Outgoing Calls
  • Unlimited minutes within US and Canada
  • Call Recording Limits
  • Flexible storage options

Unlimited

Limited

  • SMS Filter
  • Filter and manage incoming text messages efficiently
  • ACD
  • Quickly route calls to the right agents
  • Number Porting
  • Transfer existing numbers effortlessly
  • Customer Support
  • Access reliable assistance whenever needed

24/7

24/7

  • Call Recording
  • Store important conversations as needed
  • Smart Dialer
  • Streamline calling with intelligent connectivity
  • Business Hours
  • Business hours for maximum resolution and engagement
  • Multi Level IVR
  • Customize phone menus for efficient call routing
  • MMS
  • Send and receive multimedia messages
  • Voicemail Filter
  • Categorize and manage voice messages in pre-defined criteria
  • SMS
  • Send and receive text message
  • Browser Extension
  • Easily access key features directly from web browser
  • Call Monitoring
  • Supervise live or recorded calls for quality assurance
  • Mobile App
  • Stay connected on the go with intuitive mobile application

What’s a Dialaxy customer’s feedback when switching from Mightycall?

Here’s what regular Mightycall customers have said about Dialaxy.

"At Insightful Consultancy, Dialaxy has become essential for optimizing our communication processes. With its unified call box and smart dialer features, we efficiently manage client interactions. The call monitoring and analytics capabilities refine strategies and enhance service delivery. Switching from Mightycall was crucial. Mightycall's limitations in managing client interactions prompted the transition. Dialaxy's unified call box and smart dialer features streamlined our workflows, resulting in improved efficiency and client satisfaction. As Managing Partner, I highly recommend Dialaxy for consultancy firms seeking seamless communication and continuous improvement."

Sandra Rodriguez

Managing Partner, Insightful Consultancy

FAQ

How is data security ensured with Dialaxy cloud center software?

Data security with our cloud center software is a top priority, and we employ several measures to ensure its protection:

  • Encryption for data in transit and at rest.
  • Access controls and user authentication.
  • Regular security audits and updates.
  • Data backups and disaster recovery.
  • Compliance with industry standards.
  • Threat detection and monitoring

How many features does the Dialaxy cloud-based contact center provide?

Check our website or contact our sales teams directly for details. We provide more than 100+ features with multiple platform CRM Integration capabilities, phone system features, call features, and different types of virtual numbers, according to the plan selected by the customer.

Does Dialaxy provide the Omni channel support solution?

Yes, we deliver delightful customer experiences across multiple channels with Dialaxy’s Omnichannel Support System. Dialaxy users can effortlessly glide between channels without difficulties as our solution ensures smooth and consistent customer support.

Can I upgrade or downgrade my subscription plan with Dialaxy?

Yes, you can upgrade or downgrade your subscription plan. We offer flexibility to adapt your plan to your changing needs. You can usually do this by contacting our customer support or by using the self-service options provided within the software platform.

What is the Dialaxy starter package for a small size business?

Dialaxy offers flexible pricing plans starting from $20 per month and $5 for additional numbers, providing small-size businesses with cost-effective options to meet their communication needs with much more decorated contact center features and 24/7 support than the other providers in the market.

Start your 7 days free trial

Unlock Dialaxy's potential with a 7-day free trial,streamline communication, boost productivity.

Cancel anytime
Cross platform
24/7 Support

Dialaxy stands as a leading Cloud based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

Solutions
Downloads
Resources

Copyright © 2024 Dialaxy. All rights reserved.

Back To Top