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Make your business communication seamless, productive, and effective

Give your sales team, customer support representatives, and business development managers the best Outbound and Inbound calling solutions

Trusted By leaders at

Connect and enhance your call quality

With Dialaxy, your business outreach and customer support are crisp, clear, and ongoing.

Single platform contact center calling solution

Upgrade and manage your company contact center calls operation with a single platform.

Enhance your customer support

Interactive Voice Response IVR

Drive your incoming customer calls to the correct department and connect them with the desired agent instantly.

Call quality

Facilitate your customers with streamlined communication and quality call experience.

Fuel your business sales pipeline

Lead generations

Reach out to new prospects and qualify leads with Dialaxy’s cloud-based contact center solutions

Follow up and close deals

Keep in touch with your existing customers and assist your sales teams and account executives to close deals effortlessly.

Unified communication solutions

Automatic dialing

Explore the power of automatic dialing to reach new prospects and potential customers.

Call qualifying

Remove the unnecessary trouble of dialing, do not call registry and number lists.

Single platform contact center calling solution

Upgrade and manage your company contact center calls operation with a single platform.

Enhance your customer support

Interactive Voice Response IVR

Drive your incoming customer calls to the correct department and connect them with the desired agent instantly. 

Call quality

Facilitate your customers with streamlined communication and quality call experience.

Fuel your business sales pipeline

Lead generations

Reach out to new prospects and qualify leads with Dialaxy’s cloud-based contact center solutions

Follow up and close deals

Keep in touch with your existing customers and assist your sales teams and account executives to close deals effortlessly.

Unified communication solutions

Automatic dialing

Explore the power of automatic dialing to reach new prospects and potential customers.

Call qualifying

Remove the unnecessary trouble of dialing, do not call registry and number lists.

FAQ

What are the differences between outbound and inbound calling?

Outbound calling is outreach calls performed by your business to the cold leads or generating leads. Inbound calling is done by the customer to your company for a specific purpose.

What are the benefits of using a unified outbound and inbound calling solution?

A unified solution streamlines contact center operations, simplifies call management and provides valuable data insights for outbound and inbound interactions by allowing call center agents to efficiently handle both call types.

How can my business improve the inbound call experience with Dialaxy?

Utilize contact center features such as Interactive Voice Response (IVR) systems to route calls efficiently and offer call-back options. This will ensure customers connect with your business promptly.

Does Dialaxy have a CRM integration system?

Yes, Dialaxy can facilitate your business with unified calling solutions integrated seamlessly with CRM platforms, allowing you to see your customer interactions more holistically.

How can I measure the success of my inbound call center?

Track key metrics such as average handle time (AHT), call resolution rate, and customer satisfaction scores provide in-depth insight into the inbound call performance, helping to identify the improvement areas and provide training to specific agent.

Dialaxy stands as a leading Cloud based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

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Dialaxy stands as a leading Cloud based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

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