Dialaxy as RingCentral Alternative? Which is best for contact centers? Evaluate Dialaxy as a potential RingCentral alternative for your contact center. Compare their offerings in terms of features, pricing, and customer support. Get Started Endorsed by top industry leaders Trusted by industry experts for excellence and innovation. Learn why Dialaxy is the best alternative to RingCentral Transform your business communication strategy with Dialaxy and unlock the potential of the ultimate cloud telephony solution with dedicated contact center features and excellent 24/7 customer support. Why Switch from RingCentral to Dialaxy? Switching from RingCentral to Dialaxy offers numerous benefits that can significantly enhance your business communication infrastructure. Dialaxy provides a more advanced set of features, including superior call transcription, detailed analytics, and seamless CRM integration, which collectively enhance productivity and customer service. Get 24x7 Dialaxy support and solutions for your business contact center 24/7 Support Dialaxy provides reliable 24/7 support throughout the process and business communication journey. So you can resolve issues promptly and keep your contact center operation system running smoothly. Enhanced Internal Collaboration Dialaxy offers effective contact center operation and streamlines internal communication with features like instant messaging, conference calling, and internal directories between different teams, departments, and employees. Improve Contact Center Productivity and Reliable Customer Support operation with Dialaxy Real-time analytics Dialaxy cloud-based contact center solution provides real-time analytics. Power up marketing, sales teams, and supervisors to have insights into agent performance, customer behavior, and call center activity. leverage to improve agent coaching and identify areas for improvement. Enhance customer experience Dialaxy contact center solution ensures faster response times, personalized service, and omnichannel communication presence, connecting customers through their preferred channels to improve customer satisfaction. Centralize your business phone system and activity with Dialaxy cloud communication platform Unified Communications Dialaxy empowers businesses with a unified communication system that integrates voice calls, voicemail, email, and fax into a single platform for more streamlined communication and eliminates unproductive wait times. Maximize call coverage Dialaxy provides call coverage features to reduce missed calls! Features like auto attendants, call forwarding, and call queues ensure calls reach the right person, even during busy hours or when employees are away from their desks. Make Switch from RingCentral to Dialaxy? Choose Dialaxy’s business cloud phone system for sophisticated features, seamless multiple integration, and cost-effectiveness. Get 24x7 Dialaxy support and solutions for your business contact center 24/7 Support Dialaxy provides reliable 24/7 support throughout the process and business communication journey. So you can resolve issues promptly and keep your contact center operation system running smoothly. Enhanced Internal Collaboration Dialaxy offers effective contact center operation and streamlines internal communication with features like instant messaging, conference calling, and internal directories between different teams, departments, and employees. Improve Contact Center Productivity and Reliable Customer Support operation with Dialaxy Real-time analytics Dialaxy cloud-based contact center solution provides real-time analytics. Power up marketing, sales teams, and supervisors to have insights into agent performance, customer behavior, and call center activity. leverage to improve agent coaching and identify areas for improvement. Enhance customer experience Dialaxy contact center solution ensures faster response times, personalized service, and omnichannel communication presence, connecting customers through their preferred channels to improve customer satisfaction. Centralize your business phone system and activity with Dialaxy cloud communication platform Unified Communications Dialaxy empowers businesses with a unified communication system that integrates voice calls, voicemail, email, and fax into a single platform for more streamlined communication and eliminates unproductive wait times. Maximize call coverage Dialaxy provides call coverage features to reduce missed calls! Features like auto attendants, call forwarding, and call queues ensure calls reach the right person, even during busy hours or when employees are away from their desks. Never miss an Update !! Stay Connected, Stay Informed! Try Our Contact Center Solution Service with Notification Feature Now. Click to Activate Instant Alerts! Sign Up for Free Never miss an Update !! Stay Connected, Stay Informed! Try Our Contact Center Solution Service with Notification Feature Now. Click to Activate Instant Alerts! Sign Up for Free Dialaxy Vs Ringcentral Features Compare Dialaxy to Ringcentral and discover how they measure up. Features Price Per MonthAdditional phone number can be purchased at anytime$20 - custom/ $5 for additional$20 - custom Incoming & Outgoing CallsUnlimited minutes within US and Canada Call RecordingStore important conversations as needed Call Recording LimitsFlexible storage optionsUnlimitedLimited Smart DialerStreamline calling with intelligent connectivity ACDQuickly route calls to the right agents Multi Level IVR Customize phone menus for efficient call routing MMSSend and receive multimedia messages SMSSend and receive text message SMS Filter Filter and manage incoming text messages efficiently Number PortingTransfer existing numbers effortlessly Free Trial Risk-free service with a complimentary trial period Browser ExtensionEasily access key features directly from web browser Mobile AppStay connected on the go with intuitive mobile application Agent GroupsEfficient team organization for better communication Customer SupportAccess reliable assistance whenever needed24/724/7 Call Monitoring Supervise live or recorded calls for quality assurance Voicemail FilterCategorize and manage voice messages in pre-defined criteria Unified call boxCentralized your all call activities in a single system Business HoursBusiness hours for maximum resolution and engagement Ring StrategyEffectively route calls according to desired skills or traits What’s a Dialaxy customer’s feedback when switching from RingCentral? Here’s what regular RingCentral customers have said about Dialaxy. "As Head of Customer Success, effective communication is my top priority, and Dialaxy has become my go-to solution. Its specialized features, like call monitoring and SMS filtering, enable me to manage customer communications with precision and efficiency, whether in the office or on the go. Switching from RingCentral to Dialaxy was strategic for ServiceFirst. While RingCentral offered some features, Dialaxy provided the precise tools our support team needed. For example, Dialaxy's call monitoring helped us enhance our customer service, leading to increased satisfaction and retention. I highly recommend Dialaxy for any organization aiming to elevate their support operations." Ryan Turner Head of Customer Success, ServiceFirst FAQ Dialaxy vs RingCentral: which is the best cloud-based contact center? Dialaxy offers a comprehensive suite of tools at an affordable price for freelancers, contact centers, and small businesses. Experience intuitive user interfaces, efficient call management, and dedicated contact center features for business success without compromise with Dialaxy 24/7 support. Can I make Unlimited calls with the Dialaxy phone number? Using the Dialaxy app, you can make unlimited VoIP and conference calls to anyone in your organization. Within the United States and Canada, you can make unlimited phone calls. In addition to international calls, Dialaxy offers affordable international bundles and plans. Is Dialaxy free to use, and how long does the free trial last? Yes. You can use Dialaxy’s free trial, available to new subscribers only. For a 7-day free trial, you can enjoy Dialaxy’s cloud telephony service and get support for free. Who offers the cheap cloud-based contact center solution: Dialaxy or RingCentral? Dialaxy offers flexible and cheap pricing plans starting from $20 per month, providing businesses with cost-effective options to meet their communication needs. RingCentral pricing begins at $20 per month. Still, the cost is high when higher plans are compared to Dialaxy service; Dialaxy offers additional numbers for just $5 at a low price, allowing businesses to scale up quickly. Can I change my billing plan with Dialaxy service? Yes, You can change the billing plan according to your business need from starter/essential to custom enterprise level or vice versa.