Struggling with rising support tickets and impatient customers? You’re not alone. Inbound call centers have become mission-critical in 2025. According to Sprinklr, 76% of people feel frustrated when companies don’t offer personal service. Also, 71% expect brands to respect their…

Have you ever wondered how businesses proactively connect with customers to generate leads and boost sales? That’s exactly what an outbound call center does. These centers play a crucial role in reaching out to prospects, setting appointments, and strengthening customer…