The evolving landscape of communication technology has led businesses to seek efficient and reliable ways to reach their customers. 

The latest developments in the field of communication include application-to-person 10-digit long code, a set of rules that changes how people or businesses use an application to send SMS/MMS to another person.

A2P 10DLC helps you boost your business by providing enhanced delivery rates, greater customer engagement, and cost-effectiveness that unlocks the full potential of text message marketing while ensuring security and compliance.

Let’s delve into the topic and explore the top use cases for A2P 10DLC in various industries.

What is A2P 10DLC?

What is A2P 10DLC

A2P (Application-to-person) refers to any form of communication where a software application transmits a message to a mobile phone user. Such messages are usually informative and are not followed by a response from the recipient. 

10DLC stands for 10-digit long code, a specific type of phone number used for A2P messaging. It allows you to send SMS and MMS messages to customers and make voice calls. 

Application-to-person 10-digit long code allows businesses to send secure text messages directly to mobile phones through 10-digit numbers. It is a system that has been adopted in the United States of America to send short messages/ multimedia message service messages to client users securely. 

Features, Benefits, and Drawbacks of A2P 10DLC

Features Benefits and Drawbacks of A2P 10DLC

I. Features: 

Two-way communication: Enables business organizations and customers to engage in two-way and real-time conversation, which improves the interaction with the audience by providing options to reply.

Multimedia: Support multimedia messaging service (MMS), that is, sending and receiving messages containing images, videos, files, etc., which makes content more interactive and useful for users.

Localization: It allows for local phone numbers to be used, hence enhancing the level of trust and making the calls easier to read. Fasciitis is the messaging to specific areas or even countries.

Registration and compliance: Registration and compliance ensure that companies are required to declare their campaigns, which mitigates spam. It also guarantees compliance with legislation and carrier guidelines.

II. Benefits: 

Improved deliverability: Compared to shortcodes, which frequently end up in spam filters, 10DLC messages are far more likely to land in the mailbox of your target audience.

Cost-effectiveness: Having 10DLC is more cost-effective than short codes, which lowers setup and monthly costs.

Improved customer engagement: Due to enhanced deliverability and dependability, your consumers will be informed at all times, promoting favorable interactions and loyalty.

III. Drawbacks:

  • It may not be ideal for high-message-volume campaigns
  • Requires A2P registration for compliance.
  • There might be limitations for sub accounts under a parent account with a messaging service provider.

Overall, application-to-person 10-digit long code provides a feature-packed and advantageous platform for industries interested in using SMS/MMS for customer outreach.

Use cases for A2P 10DLC in various industries

A2P 10DLC is the way to reach customers via text message. Businesses can improve customer engagement and satisfaction, which ultimately diversifies higher sales and growth. 10DLC has various use cases for the industry, enabling them to level up their messaging strategies.

Using standard 10-digit phone numbers, businesses can personalize interactions with customers and send application-to-person SMS messages. 10DLC gives you a robust, scalable solution for SMS business communication. 

This system, which is more scalable and cheaper than typical shortcodes, makes sending high volumes of messages to your customers possible. It ensures that the messages reach their designated recipients. The A2P framework is designed to protect businesses from spam or other unwanted messages that could harm their image in any way whatsoever because they violate some standards set out there.

Industry Use case Description 
Retail & Ecommerce Order confirmations & updates Real-time notifications regarding order status, shipping updates, and delivery confirmations.
Customer feedback Post-purchase surveys and feedback requests to improve customer service and product offerings.
Targeted promotions & coupons Retailers can send personalized offers, discounts, and promotions directly to customers.
Finance & Banking Transaction alerts Real-time notifications for account activities, such as withdrawals, deposits, and balance changes.
Fraud Detection:  Immediate alerts for suspicious activities or potential fraud.
Payment Reminders:  Reminders for upcoming bill payments and due dates.
Real Estate Property Listing Notifications about new property listings, open houses, and price changes.
Appointment scheduling Reminders for property viewings and meetings with agents.
Market updates Updates on market trends, interest rates, and investment opportunities.
Education  Class schedules and changes Notifying students about class schedules, changes, or cancellations.
Event Reminders Sending reminders for school events, parent-teacher meetings, and extracurricular activities.
Administrative announcements Informing students and parents about important administrative updates and deadlines.
Healthcare Appointment reminders Automated reminders for upcoming appointments to reduce no-shows.
Customer support and FAQs Providing help and answering common questions through text chat.
Health tips Regular health tips and wellness advice tailored to patients.

These are just a few examples, and the possibilities are truly endless! Application-to-person 10-digit long code empowers businesses to connect with customers in a way that’s convenient, secure, and drives real-time results.

10DLC compliance best practices

10DLC or A2P 10DLC compliance refers to the set of rules that you need to follow when sending messages to clients with 10DLC numbers. Remember that the carriers may limit the number of your SMS messages, charge you additional fees or even close your account by using these services.

10DLC compliance is essential for organizations that use SMS or text messaging to reach their customers and protect their information from spam and fraud. 

Here are some 10DLC compliance best practices:

Obtaining consent

  • Transparent opt-in
  • Easy opt-out

Campaign & message best practices

  • Value & Engagement
  • Avoid spammy content
  • Respect message frequency

Registration & technical requirements

  • Register with the campaign registry (TCR)
  • Online presence
  • Technical compliance

Additional Tips 

  • Stay informed
  • Partner with a reputable SMS provider

By implementing the following best practices, you can ensure that your SMS marketing campaigns meet the requirements of the 10DLC and ensure that your clients are happy with the services you provide.

With Dialaxy, you can take advantage of A2P 10DLC.

Dialaxy is one of the best business phone systems that allows your brand to call and text anyone. It is a flexible and cost-effective VoIP provider that eliminates the utilization of multiple providers. 

Choosing a reliable service provider is the first step to unlocking the full potential of this next-level messaging solution. Combining through the application-to-person 10-digit long code spec for compliance, it texts thousands of thousands per subscriber and earns trust with phone carriers while remaining fully dependable.

Here’s how you can take advantage of A2P 10DLC with Dialaxy:

Simplified registration: This can likely streamline the 10DLC registration process for you.

Compliance expertise: Our team likely has experience navigating the complexities of 10DLC compliance.

Improved deliverability: By using our application-to-person 10-digit long code service, your messages will benefit from higher deliverability rates associated with registered 10DLC numbers.

Overall, Dialaxy acts as a middleman, simplifying the process of using long code for your business. They can handle the technical aspects, ensure compliance, and ultimately help you reach your customers more effectively through text message marketing.

Conclusion 

A2P 10DLC is changing the way businesses communicate with customers. It’s not just about sending mass text messages; it’s about creating a personalized and secure two-way communication channel with your customers. 

Do you want to unlock the power of A2P 10DLC? By working with a good SMS provider, putting clear communication and user consent first, you will see increased engagement from your clients. The future of SMS marketing looks promising and application-to-person 10-digit long code holds the key to unlocking this promise.

FAQs

How to register for A2P 10DLC?

Here are the steps you need to follow in order to register for A2P 10DLC:

Step 1: Select the campaign service provider

Step 2: Register your brand

Step 3: Create campaigns and use cases

Step 4: Verification and vetting by TCR and mobile carriers

Step 5: Testing and lunch

What are the key things to remember when using A2P 10DLC?

The key things to remember when using A2P 10DLC are compliance and permissions, campaign best practices, technical considerations, tracking and analyzing results, and others, ensuring your A2P 10DLC campaigns are effective and deliver a positive customer experience.

What are the common types of messaging numbers?

The common types of text messaging numbers are  10DLC numbers (555-XXX-XXXX), short code numbers (123457), and toll-free numbers (1-XXX-XXX-XXXX).

Messaging number types Benefits Drawbacks 
10DLC Affordable, potential for local or vanity numbers, and more flexibility. Requires registration with a Somos aggregator
Short code Easily remembered and has a high throughput More expensive than 10DLC
Toll-free Nationwide recognition and cost-effective for customers Limited use for SMS, lower opt-in rates, and higher costs for businesses

Is A2P 10DLC right for my business?

A2P 10DLC is a powerful tool for businesses of all sizes and across various industries. If you want to improve customer communication, engagement, and loyalty through text messaging, then A2P 10DLC is definitely worth considering.

Who needs to register for A2P 10DLC?

It is necessary to register for A2P 10DLC for anyone sending SMS/MMS messages to phone numbers in the United States from a 10-digit long code (10DLC) number. Here’s a breakdown:

  • Businesses of all sizes that use text message marketing. 
  • Individuals or organizations sending SMS/MMS messages for non-marketing purposes (e.g., appointment reminders, alerts).
  • Anyone using a 10DLC number with a third-party SMS provider.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.