Looking for the best VoIP phone service for your remote team? With the rise of remote work, staying connected is essential, but traditional phone systems just don’t cut it anymore. VoIP services provide clear calls, smooth teamwork, and tools to help your team work better and faster.

In this guide, we’ll uncover the top-rated VoIP providers for remote teams, helping you make an informed decision. No matter if you’re a small company or a bigger one, the right VoIP service can completely change how you communicate.

Let’s explore the top-rated VoIP Phone Service Providers for Remote Teams!!!

🔑Key Highlights
  • Voice over Internet Protocol (VoIP) is a technology that allows users to make voice calls using the Internet instead of a traditional public switched telephone network (PSTN). 
  • VoIP offers unlimited calling (local and international), call routing, voicemail transcription, and video calls keeping remote teams connected and productive.
  • Look for good call quality, mobile app functionality, call management features, security, scalability, and excellent customer support.
  • Dialaxy, Nextiva, Google Voice, CloudTalk, and RingCentral are the top-related VoIP phone service providers for remote teams.
  • Evaluate your team’s needs, look for scalable plans, consider customer support, and check for integrations with other tools like CRM.

What is VoIP?

what is voip

Voice over Internet Protocol, also known as VoIP, enables users to make voice calls using the Internet instead of going through a traditional public switched telephone network (PSTN)

The providers of VoIP phone service enable your voice to be converted into digital packets and send them over the internet at an economical rate and with efficiency compared to conventional phone systems. Be it international calling, outbound calls, or even business calling, VoIP phones can facilitate all types and more.

Why VoIP is Essential for Remote Teams

As the trend for remote work grows, dispersed teams need reliable ways to communicate. Here’s why VoIP for remote workers shines. With VoIP, remote teams can benefit from:

  • Unlimited calling options: With VoIP phone service providers, you can make local and international calls at no extra charge.
  • Call routing and call forwarding: Never miss a call, whether you’re in the office or working from home.
  • Voicemail transcription: VoIP systems can transcribe voicemails into text, so you can read messages on the go.
  • Video conferencing: VoIP services offer integrated video calls to enhance team collaboration.

For remote teams, VoIP helps workers communicate easily, whether for daily check-ins or important client calls.

Factors to Consider When Choosing a VoIP Service for Remote Teams

Here are the following factors to consider when choosing a VoIP service for remote teams:

  • Call Quality: Look for high-definition voice, noise cancelation, and echo reduction features for clear, smooth communication, especially when one is working from afar.
  • Mobile App Functionality: Any good remote team requires a solid mobile application. It must be easy to flip to mobile from the desktop and allow push notifications, Mobile Conferencing, among other things. 
  • Advanced Call Routing and Management: Features such as call forwarding, call queues, and call recording can improve efficiency and organization, making communication more streamlined.
  • Unified Communications (UC) Integration: Make sure the VoIP service integrates smoothly with messaging, video calls, and file-sharing platforms to create a centralized communication hub.
  • Security and Reliability: Ensure the service provides data encryption, backup systems, and compliance with regulations like HIPAA and GDPR to protect sensitive information.
  • Scalability and  Flexibility: The VoIP system should grow with your team, offering easy user management, customizable features, and integration with other business tools.
  • Excellent Customer Support: Having good customer service is very important. Ensure that support channels respond promptly and resources like guides and FAQs are available to solve problems quickly.
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Top-Rated VoIP Phone Service Providers for Remote Teams

Top rated voip phone service providers for remote teams.

1. Dialaxy

Dialaxy is a leading choice among businesses in the search for dependable, cost-effective VoIP solutions. Putting great stress on customer service, Dialaxy provides scalable solutions suitable for teams of any size.

Whether you handle more inbound or outbound calls, Dialaxy provides crystal-clear communication for your remote teams.

Dialaxy Details
Key Features
  • Multiple phone number
  • Global Calling
  • Concurrent calls
  • SMS campaigns
  • CRM integration
  • 2 way-data sync
  • Advanced filtering
  • Voicemail drop
Benefits
  • Advanced call management features.
  • Security and Compliance.
  • Cost-effective solutions.
  • User-friendly interface.
  • Flexibility in customization and scalability.
  • 24/7 customer support.
Pricing and plan

           (For Bulk Usage)

Ideal For Small business

Customer-centric organizations

Medium business

Enterprise

2. Nextiva

Nextiva is a powerful VoIP service provider that serves remote teams well. With its great customer service and full-featured plan options, Nextiva offers video conferencing, mobile applications, and even call routing to simplify operations for a business. 

Nextiva Details
Key Features
  • VoIP system
  • Call forwarding
  • Voicemail transcription
  • Auto-attendant
  • Call management
  • Team collaboration tools
Benefits
  • Cost-effective international calling using VoIP solutions technology.
  • Streamlined communication with automatic call forwarding.
  • Automated voicemail transcription for better productivity.
  • Efficient call flow for smooth communication with customers.
  • Seamless communication between teams for efficient operations.
Pricing and plan
  • Digital: $20 per month
  • Core: $30 per month
  • Engage: $40 per month
  • Power Suite: $60 per month
Ideal For Small business startups

Customer-centric businesses, e-commerce

Businesses with international clients

Remote teams, global businesses

3. Google Voice

Google Voice is a simple and cost-effective solution for businesses, no matter how big or small. 

It integrates smoothly with Google Workspace and has an easy-to-use design, making it ideal for remote teams that already rely on Google’s tools.

Google Voice Details
Key Features
  • Call forwarding and voicemail transcription
  • Integration with Google Workspace
  • Text messaging
  • Call screening
Benefits
  • Affordable pricing
  • Simple and easy-to-use interface
  • Integrated with Google apps for seamless collaboration
Pricing and plan
  • Starter: $10/user/month
  • Standard: $20/user/month
  • Premier: $30/user/month
Ideal For Small to medium businesses

Teams using Google apps

Budget-conscious businesses

4. Cloudtalk

CloudTalk is an excellent VoIP provider designed with remote teams in mind. It offers a variety of features, such as call routing, SMS messaging, and CRM integration, ensuring your team stays connected and productive no matter where they are.

Cloudtalk Details
Key Features
  • International outbound calls with low rates
  • Advanced call routing and analytics
  • Integration with CRM and other business tools
  • Call recording and voicemail options
Benefits
  • User-friendly interface
  • Scalable solutions for small to large teams
  • Flexible call routing options
  • Affordable international calling
Pricing and plan
  • Starter: $25 per month
  • Essential: $30 per month
  • Expert: $50 per month
  • Custom: Contact us (For a tailor-made offer)
Ideal For Small and medium-sized businesses

Teams seeking advanced call routing

Businesses with global outreach

5. RingCentral

RingCentral is a well-known name in the VoIP industry that offers a powerful communication platform that integrates video conferencing, team messaging, and mobile calling. It is a user-friendly interface, and feature-rich plans make it a popular choice for remote teams.

RingCentral Details
Key Features
  • Video conferencing and team messaging
  • Call forwarding and auto attendant
  • Integration with Google Workspace, Microsoft Teams, and more
  • Call analytics and reporting
Benefits
  • Robust features for team collaboration
  • High-quality video calls
  • Scalable pricing plans
  • Mobile apps for remote access
Pricing and plan
  • Core: $20 per month
  • Advanced (most popular): $25 per month
  • Ultra: $35 per month
Ideal For Small and medium businesses

Remote teams seeking collaboration tools

Businesses requiring video conferencing features

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How to Choose the Best VoIP Provider for Your Remote Team

The choice of the right VoIP service provider largely depends on how big your team is, whether it is targeted at specific uses, and on your budget.

Here are some key considerations to help you make the best choice:

1. Evaluate Your Team’s Needs

  • Do you need video conferencing, messaging, and voice calls, or just one of these features?
  • Will your team require CRM integrations?
  • Think about whether your team will benefit from more advanced tooling such as analytics, call routing, and/or custom workflows.

2. Look for Scalability

Your VoIP service should grow with your team. Look out for those service providers that have flexible pricing plans and feature upgrades as the business expands.

3. Assess Customer Support

When you are on VoIP for communication, then 24/7 customer support is a must. Choose a provider with good customer service reviews and whose support channels are easily accessible.

4. Compare Pricing Plans

Ensure the cost of the VoIP provider remains within your budget. Many providers offer different pricing tiers. Select one that best strikes a balance between cost and functionalities.

5. Consider Integrations

This includes making sure the VoIP service can integrate with your already-existing tool kit, like CRM software, email marketing services, and project management applications. 

Final Words 

VoIP technology is one of the most important tools for remote teams, keeping them connected and working smoothly no matter where they are. Which VoIP provider to choose depends on what your team needs: call quality, scalability, and integration with other tools being used. Each provider has something different to offer, so you need to choose one that fits your goals and budget.

The right VoIP solution can help your remote team communicate more effectively, collaborate better, and get more work done. Whether you’re a small startup or a large business, there’s a VoIP service that can meet your needs.

Start exploring VoIP providers today and take your team’s communication to the next level !! 🔍💡

FAQs

What is a VoIP service provider?

A VoIP service provider offers voice communication services over the Internet instead of traditional phone lines. It allows businesses and individuals to make calls using data rather than phone networks, often at a lower cost.

Can you use a VoIP phone with Teams?

Yes, you can use a VoIP phone with Microsoft Teams. Teams allow you to make and receive calls through VoIP by either using their own calling plan or connecting to a third-party VoIP provider. This way, you can handle all your calls, chats, and video meetings in one place, making it easier to stay connected.

What VoIP systems integrate with Teams?

Here’s a list of VoIP systems that integrate well with Microsoft Teams:

  • Dialpad
  • Intermedia Unite
  • Aircall
  • ULTATEL cloud business phone system
  • VirtualPBX
  • Zoom Workplace
  • BroadVoice Cloud PBX
  • Webex Suite

What are the top features to look for in VoIP for remote teams?

The top features to look for in VoIP for remote teams include:

  • High-quality voice and video calls
  • Team messaging and collaboration tools
  • Call forwarding and voicemail-to-email
  • Mobile apps for flexibility
  • Integration with CRM and project management tools
  • Secure encryption for calls and data
  • Scalable plans to grow with your team.

What is the best VoIP phone service?

Looking for a VoIP Phone Service? Check out these companies: Some Popular Companies that offer VoIP phone services:

 

  • Ooma: A well-known company that’s been around since 2004. They use your internet connection to provide home and business phone service.
  • 1-VoIP
  • AXvoice
  • Callcentric
  • Google Voice
  • magicJack
  • PhonePower
  • ViaTalk

Which VoIP provider is the best in Canada?

Here’s a comparison of the top Canadian VoIP providers based on different needs:

  • OpenPhone: Ideal for growing teams, offering flexible plans and easy team collaboration features.
  • RingCentral: Best for video conferencing with high-quality call features and integrations.
  • Ooma: Best for unlimited calling to Mexico and Puerto Rico, perfect for businesses with international clients.
  • 8×8: Excellent for international calls, providing cost-effective global connectivity and strong call quality.
  • CallHippo: Perfect for call centers, offering advanced features like call routing, analytics, and integration with CRM systems.

Can you make VoIP calls on Teams?

Yes, you can make VoIP calls on Teams by integrating a VoIP provider, allowing voice calls and messaging directly within the platform.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.