Effective communication is important for any business to expand and thrive in the dynamic digital market. Business communication tools can make customer interactions effective and eliminate any time and geographical barriers that ensure your business can operate smoothly. They help your brand expand its reach, improve customer experience, and operate successfully in any region of the world. 

If you are also searching for the best service provider for your business, call center solution, or personal use. Don’t worry we’ve got you covered. In this article, we will discuss the two top virtual phone number service providers: Snapcall vs Dialaxy. This read thoroughly analyzes and compares Dialaxy and SnapCall pricing, integration, user interface, and key features.  

So let’s get into it. 

What makes Dialaxy better than SnapCall?

Dialaxy is a Virtual phone number provider that offers advanced features and business communication tools to make your communication smooth and effective. It provides a comprehensive feature set and contact center solution at a reasonable price range for any size business or personal use, maximizing reach and sales targets through successful outreach inbound and outbound marketing campaigns. 

Here are some more reasons why Dialaxy is a better option than SnapCall. 

1. 100+ advanced features 

We offer 100+ features that empower effective business communication and simplify call handling. With Daialxy features and business tools, your brand can boost productivity in its workspace and get the highest Return on Investment(ROI). Dialaxy features help you effectively improve business communication and provide high-quality service. 

Features like Call Filtering, Queueing, Power Dialer, Analytics, Forwarding, Voicemail Drop, Call Distribution, Text-to-speech, and Interactive Voice Response(IVR) can help your business expand its reach, increase its customer base, and run business operations smoothly. 

2. 24/7 customer support

Our team is available 24/7 to address any problems that may arise and provide you with prompt solutions. We excel at delivering centric solutions and offering reliable and quick customer support.

3. cost-effective

Dialaxy’s price structure is reasonable and affordable for businesses of all sizes. Our cost-effective solutions contain all the advanced features required for your business communication. Furthermore, our pricing is transparent and displayed upfront, and we do not include hidden fees or additional fees. 

4. Reliable and high-quality service

Reliability and quality of calls are crucial for effective communication with clients and colleagues in every business. Dialaxy transmits crystal-clear voice and text messages, ensuring uninterrupted connectivity and low call drop rates. Ultimately, this improves customer engagement and increases workflow. 

5. Intuitive  interface

Dialaxy has a user-friendly interface and is easy to use. You do not need to acquire special knowledge or a technician to operate Dialaxy. You can easily set it up and use it on your own. We ensure that our customers can easily use our service without any hassle and difficulties and enjoy seamless and high-quality business communication. 

6. Scalability and flexibility 

Dialaxy offers scalability and flexibility for its users. You can change your plan and service according to your evolving business needs and requirements. Businesses don’t have to worry about service providers even if they want to expand their brand. They can include and exclude the required features and business communication tools anytime they want. 

Dialaxy and SnapCall pricing comparison 

Dialaxy pricing SnapCall pricing 
Basic 
  • $20/ month
  • $5 per additional user
  • 1 user 
  • 1 US/CA number
  • 24/7 customer support 
  • 7-days free trial 
Starter 
Plus 
  • $40/ month
  • $5 per additional user
  • 1 user 
  • 1 US/CA number
  • 24/7 customer support 
  • 7-days free trial 
Growth
  • $119/month
  • Free trial
  • Unlimited calls and clips 
  • CRM integration
Pro 
  • $60/ month
  • $5 per additional user
  • 5 user 
  • 3 US/CA number
  • 24/7 customer support 
  • 7-days free trial 
Pro
  • $359/month
  • Free trial
  • Unlimited clips and calls 
  • Content recommendation
Enterprise plan
  • Contact us for pricing
  • For bulk usage 
  • All pro plans features 
  • Unlimited users 
  • Account management
  • Unlimited numbers
Enterprise plan
  • $1439/month
  • Free trial 
  • Video call recording 
  • Unlimited clips and calls. 

Dialaxy vs SnapCall: Features

Dialaxy feature SnapCall feature
Omnichannel support: It supports seamless interaction via phone calls, SMS, web browser, desktop, and mobile phone. Omnichannel support: It supports business communication through email, phone calls, chat, and SMS.
Customization: Dialaxy allows users to Streamline their workflow based on their business needs with a wide range of customization options. Customization: SnapCall allows users to streamline their workflow yet cannot match the wide range of options Dialaxy provides.
Deployment: Available on Windows, Mac, Linux, Android, and IOS. Deployment: Available on Windows, Android, and IOS.
24/7 Customer support 24/7 customer support is not available
Call record: Record all your informative calls and messages. Call record: Only available in the premium plan.
SMS filter: effectively uses messaging features and filters and manages incoming text messages efficiently. SMS filter: Filters and manages incoming text messages efficiently.
Call recording limit: Unlimited Call recording limit: up to 10,000.
Smart Dialer: Streamline calling with intelligent connectivity. Smart Dialer: Streamline calling with intelligent connectivity
Automatic Call Distributor(ACD): You can quickly route calls to the right agents SnapCall does not support ACD.
Multilevel IVR:  Customize phone menus for efficient call routing Multilevel IVR: SnapCall does not support multilevel IVR

Integration of Dialaxy and SnapCall comparison.

Dialaxy and SnapCall both offer seamless integration across a wide spectrum. Dialaxy integrates with the top CRM software, assistance tickets, contact syncing, one-click setup, and productivity apps like Hubspot, Pipedrive, Capsule, Copper, Sugar CRM, Zoho CRM, Slack, Zapier, MS Teams, intercom, Help Scout, etc. In contrast, SnapCall integrates with Intercom, Google Calendar, Apple Calendar, Kustomer, Livechat, and Outlook. 

Dialaxy integration with one-click setup tools simplifies connecting users to any web browser or mobile application. The business phone system can consolidate multiple communication tools in a single platform, enhancing efficiency, collaboration, and workflow. Businesses can easily activate integrations with just one click from the Dailaxy admin dashboard, streamlining all setting management. 

Furthermore, 2-way data sync automatically synchronizes data with your existing CRM, seamlessly consolidating all information into one unified system. Dialaxy allows you to streamline workflow with seamless CRM integrations compatible with leading CRM platforms without switching tabs. You can also expand the network of shared contacts through Google contacts, mobile phones, CSV files, or CRM integrations. 

Our advanced, cutting-edge technology allows your business to connect various communication tools in a single platform, improving workflow, productivity, and business communication. We help you eliminate time and geographical barriers in business communication by integrating with different CRM software and productivity apps. 

Top 10 advanced features in Dialaxy 

I. Global Calling 

Dialaxy is a perfect solution for contact center operations as it enhances your reach and streamlines communication worldwide. 

II. Text to speech 

Using our cutting-edge text-to-speech functionality, you can easily convert written text into spoken words.

III. Agent groups 

With Dialaxy, you can easily structure agent groups for efficient communication and seamless call and collaboration. 

IV. Advanced filtering

Efficiently organize call,  messaging features, and voicemail logs by filtering them based on date and time, providing detailed and refined data.

V. Call history

Access unlimited call history records for comprehensive tracking and analysis of each number. 

VI. Voicemail drop 

You can conveniently access voicemail transcriptions through the voicemail logs section. 

VII. Call flow designer 

Dailaxy allows you to customize and call filter your inbound calling journey to align with your business’s unique needs and meet customer’s expectations.

VIII. Call queuing 

You can automatically route calls to appropriate agents based on customer status, technical skills, or business requirements for efficient handling. 

IX. Schedule SMS/MMS

You can easily craft your message, select the date and time, and leverage automation to deliver it precisely when desired. 

X. Concurrent calls 

Dialaxy allows users to efficiently manage multiple conversations with seamless call holding features from separate lines. 

Things to consider before choosing any service provider.

Dialaxy Factor SnapCall
Small-size businesses, mid-size businesses, large businesses, and personal use.  Ideal for  Freelancers, small businesses, mid-size businesses. 
English Language support  English
Competitive pricing with a range of plans and lower upfront costs.  Pricing  Good price range with a range of plans. 
Better scalability options with flexible plans.  Scalability Complex scalability due to its extensive features
Available  Free trial  Available
100+ features, including call recording, queuing, call routing, call distribution, Voicemail greeting, and multi-level IVR.  Features  Features like third-party integration. Call monitoring, call recording, conferencing, and contact database. 
Great customer support via Gmail, text, calls, live chat, and knowledge base. Customer support Good customer support via live chat, text, and call. 
Supports web applications, web browsers, android, and IOS.  Mobility  It supports web browsers but Does not support Android and IOS. 

Dialaxy Vs. SnapCall: which is the better one?

When compared to SnapCall, Dialaxy emerges as the superior virtual phone system service provider for your business due to its advanced, cutting-edge technology. This phone system helps your business communication be effective and smooth, making it a better choice that meets every requirement and needs. 

Dialaxy excels at customer-centric solutions and stands out as one of the most effective VoIP service providers at an affordable price range. Our user-friendly features and ease of navigation further make it simple for everyone to use. 

Moreover, Dialaxy’s scalability feature accommodates the needs of your business team, both small and large, with customizable features. Users can change plans any time they want, which makes them stick to the single service provider for the long term, enabling customer relationships. Service provider choice also depends upon your business’s unique needs. 

Choose Dialaxy if:

You want to connect effortlessly across platforms for seamless communication and collaboration and help agents tackle daily calls and SMS without switching between apps. 

You want to seamlessly connect your favorite tools to Dialaxy with 100+ integrations, including messaging, storage, marketing, and sales. 

Choose SnapCall if:

You are willing to handle issues and incorporate advanced AI features and Visual context into your regular business operation. 

You want to leverage AI and maximize the Visual presentation at $15 to $1439. 

Conclusion 

Dialaxy and SnapCall are both great service providers for your business. Yet, Dialaxy transcends SnapCall with its 100+ advanced features, 24/7 customer support, reliability, high-quality service, scalability and flexibility, and cost-effective solutions. Dialaxy’s simple and user-friendly interface makes it a great option for every user. 

Our reliable and advanced technology streamlines business communication tools and eliminates time and geographical barriers, enabling greater customer satisfaction. Overall, Dialaxy stands to be a great alternative to SnapCall customers seeking advanced and effective business communication at an affordable price. 

FAQs

Which is the best alternative for SnapCall?

Dialaxy is the best alternative for Snapcall because of its 100+ features, unified callbox, intuitive interface, global calling, and cost-effective solution. 

Is there any hidden cost in Dialaxy?

No, Dialaxy is a trustworthy service provider, and we do not charge hidden fees. Our pricing is transparent, and all the required costs are displayed upfront. 

What special features does Dialaxy offer that SnapCall does not?

Dialaxy offers features like:

  • Call routing
  • Agent Addition
  • Ringing strategy 
  • Call distribution
  • Voicemail drop 
  • Unified communication
  • Advanced analytics

Dialaxy is suitable for which industry?

Dialaxy is suitable for freelancers, small businesses, and large businesses that include,  

  • Healthcare
  • E-commerce
  • Travel and tourism
  • Sales
  • Restaurant and hospitality
  • Insurance
  • Real estate 
  • Logistics and transportation

Prasanta Raut

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.