Explore our comprehensive feature that best suits your business for enhanced communication. Discover now!
Purchase unlimited numbers for unparalleled flexibility and connectivity in your contact center
Expand your business’s reach nationwide with a toll-free number accessible in the US, and Canada
Centralize all your numbers and users in one accessible location, regardless of their global distribution
Register multiple phone numbers for your agents and efficiently manage calls from various devices within a single system
Customize business hours for individual phone numbers, ensuring calls are received at your preferred time
Craft customized greetings for welcome and voicemail messages to enhance caller experience
Easily convert written text into spoken words using our cutting-edge Text-to-Speech functionality
Ensure seamless call routing to the appropriate team member every time by customizing your call distribution
An interactive customer menu, facilitating seamless navigation and access prior to connecting with an agent
Efficiently route calls to teams categorized by location, language, skill, or any other desired trait
Get local, toll-free, and vanity virtual phone numbers for countries like the USA, Canada, UK, and many more. Boost global communication with ease.
Enhance your reach and streamline communication, ideal for contact center operations
Access unlimited call history records for comprehensive tracking and analysis of each number
Efficiently manage multiple conversations with our seamless call holding feature from separate lines.
Access voicemail transcriptions conveniently through the Voicemail Logs section
Boost contact center insights with Call Recording: Capture key conversations for improved communication strategies
Customize your inbound calling journey to align with your business's unique needs and meet customers' expectations
Easily configure call forwarding for your Dialaxy phone numbers to ring web portals, landlines, or mobile apps
Automatically route calls to agents based on customer status, technical skills, or business requirements for efficient handling
Efficiently organize call logs by filtering them based on date and time, providing detailed and refined data.
Easily send and receive global text messages using your Dialaxy number with unlimited logs
Business texting from any registered line in Dialaxy, enabling instant SMS exchange while seamlessly integrating your CRM
Efficiently organize message logs by filtering them based on date and time, providing detailed and refined data
Silence conversations effortlessly with our convenient mute conversation feature to control over your messaging experience
Elevate drip campaigns with automated SMS messages, easily managed from your Dialaxy account
Automate messages with the schedule SMS feature for business to improve communication and boost productivity by sending texts at the perfect time.
Effortlessly schedule MMS for your business to automate multimedia messages, engage customers, and enhance your marketing campaigns.
Access our web applications seamlessly on various web browsers for a versatile and user-friendly experience
Unlock the full potential of our mobile app for effortless communication on the go. Explore intuitive features tailored for convenience and productivity
Access our desktop agent seamlessly on Mac, Windows, and Linux for a versatile user experience.
Make calls directly from your browser using the Dialaxy Chrome extension, eliminating the need to use your phone
Easily share your Dialaxy phone numbers with team members for seamless collaboration
Efficiently organize call, message, voicemail logs by filtering them based on date and time, providing detailed and refined data
Expand your agent group seamlessly for enhanced teamwork and productivity within your organization
Connect with an unlimited number of contacts, ensuring comprehensive communication coverage
Easily import and export bulk contacts for streamlined organization in CSV and Excel format
Receive incoming call alerts directly on your screen and initiate conversations instantly by clicking the banner.
Stay informed with mobile notifications, ensuring you never miss important updates or messages while on the go
Receive voicemails directly to your email account with attached recordings, ensuring seamless access and convenient playback
Stay updated with extension notification, helping you to manage task smoothly
Easily activate integrations with just one click from the Dialaxy admin dashboard, streamlining all settings management
Streamline your workflow with seamless CRM integrations compatible with leading CRM platforms, without switching tabs
Expand your network of shared contacts through Google Contacts, mobile phones, CSV files, or CRM integration
Automatically sync. data with your existing CRM, seamlessly consolidating all information into one unified system
Discover top-tier platforms compatible with Dialaxy for enhanced marketing, productivity, and CRM capabilities
Try Dialaxy live! Schedule your demo session today.
Connect Dialaxy with your favourite tools. View all integration
Find tailored industry based communication solutions for your business needs. Explore now!
Clear calls to advanced collaboration, get your startup's communication covered.
Prioritise patients first and ensure a safe communication.
Enhance customer communication for orders, complaints, and returns.
Maximise customer support for better travel experience.
Boost customer engagement, and manage high volumes of calls.
Maximise guest experience, streamline reservations, and optimize staff collaboration.
Provide franchise support, streamline operations, and ensure seamless collaboration.
Optimize team collaboration, client interactions, and consultations.
Enhance client service, claims processing, and agent collaboration.
Elevate candidate engagement, streamline interviews, and optimize team collaboration.
Enhance student engagement, streamline administrative tasks, and facilitate seamless collaboration.
Manage day to day operations, track shipments, and enhance team coordination.
Streamline inquiries, boost customer service, and team collaboration.
Answer property inquiries and manage client interaction smoothly.
Empower your small business with better communication channels.
Access valuable resources available for optimising your communication strategy. Explore now!
Stay updated with industry insights and tips on our blog.
Explore the advantages of upgrading to Dialaxy from your current VoIP system.
Maximize lead possibilities of your company with Local Phone Number
Get insights into who we are and what we stand for.
Explore inspiring success stories from our regular clients.
Discover A2P 10DLC solutions for reliable messaging.
Get access to our app for seamless communication on the go.
Find answers to common questions on our Help Center page.
Access our free lookup tools to quickly gather essential information. Try them today!
Verify phone numbers and enhance consumer profiles with fresh, accurate lead data from hundreds of trusted sources.
A free phone validation tool designed to accurately verify and ensure the authenticity of phone numbers across various formats and regions.
Perform a free phone carrier lookup on any phone number across various countries, providing instant details about the carrier and network provider.
Perform a free reverse phone lookup on any phone number, allowing you to quickly identify the caller's details from any country across the globe.
Generate up to five unique phone numbers instantly at no cost using our Random Phone Number Generator tool.
Home - Tips - How to Reduce Background Noise on Phone Calls?
Reviewed by : Prasanta Raut
Clear and effective communication without any background noise plays a pivotal role in preserving the integrity of information exchange. When there is background noise during a phone conversation, the quality of the call is reduced, and the conversation becomes unprofessional.
Phone calls are the most common way to communicate with people today. Therefore, businesses must focus on crystal-clear communication to build strong relationships, foster collaboration, enhance customer experience, and uphold professional standards.💼
Background noise on phone calls, such as echoes, construction noise, crowd noise, wind noise, and more, ruins the quality and clarity of the telephone call and definitely hampers both callers’ and recipients’ interactions. This portrays poor customer service and a company’s reputation.
So, let’s dig right into the blog and learn more on how to reduce background noise on phone calls.
Table of Content
Having better quality and clear phone calls is essential in every aspect, including business phone calls, individual calls, and calls from friends or family. Reducing background noise during telephone calls leads to improved engagement, happy clients, reliable interactions, and more.
Here are some importance of clear communication during phone calls:
Well, we all experience the background noise in phone conversations, which is so creepy that it makes calls frustrating and distracting.
Noise reduction technology refers to managing the background sound to make an audio or call effective and clear to understand. Reducing background noise on phone calls makes it easier to concentrate properly while you are interacting with your audience, family, friends, or loved ones.
Some commonly used noise reduction technologies are:
Note: Implementing these technologies transforms audio quality to a higher level, which helps achieve clear interactions during a phone talk.
Exchanging the appropriate and relevant information is the main purpose of phone calls with the audience.
For businesses, a call center is a way to communicate with customers effectively, which means clear and quality calls that enhance customer engagement in the organization.
So, reducing unwanted noise in call centers is essential to improving the quality of customer interactions. Misunderstanding information due to disturbing background noise badly affects communication purposes, which means loss of actual information.
Here are some ways how background noise can disrupt communication:
However, disturbing sources of noise include construction noise, industrial noise, animal noise, wind noise, and other background disturbances. These noises prevent the recipient from concentrating on the interaction in a phone conversation, leading to reduced speech clarity, miscommunication, loss of engagement, distraction, and reduced listening comprehension.
💡This might be useful: How to get back a deactivated phone number: Unlocking the Steps.
Reducing environmental noise on phone calls has numerous benefits that contribute to support quality and clear communication with recipients. That drives better communication between participants and experiences less stress and fatigue.
Here are some benefits of reducing surrounding noise on phone calls:
There are several ways to reduce background sound on phone calls, which helps to improve the quality of communication and maintain a healthy relationship between callers and recipients.
Here are some common ways to minimize background noise on phone calls:
Choosing a quiet environment is the best practice to maintain quality and clear communication. Getting away from the crowd, such as the construction area, traffic, and other noisy environments, can prevent background noise, which helps to maintain effective conversation.
Optimizing call settings such as adjusting microphone and speaker sensitivity, enabling noise reduction features, adjusting network settings, and other features on devices can be beneficial for the reduction of background noise on telephone calls, which enhances callers’ and receivers’ more comfortable interactions and exchanging information in a convenient way.
Reducing ambient noise during phone conversations enables the participants to interact seamlessly and maintain the effectiveness of conversation using noise-canceling apps for both Android and IOS, such as killerTracks, RTX Voice, NoiseTorch, and others. These noise-canceling apps offer a greater level of noise suppression and customization options, which enable users to improve the quality of conversation.
Using noise-canceling headphones or headsets for telephone calls is an effective way to handle the background noise, enabling callers and receivers to interact in a peaceful environment. When choosing noise-canceling headphones or headsets for individual and enterprise communications, consider factors such as audio quality, comfort, compatibility, and the specific needs of your individual and business communication environment.
Ensuring that the microphone is positioned properly can minimize the background noise during phone calls, leading to effective communication experiences.
Here are some tips for positioning the microphone effectively:
Avoiding speakerphone mode during telephone calls improves the audio quality, maintains privacy, and creates a more focused communication experience for both parties involved in the call. Avoiding speakerphone mode is recommended for several reasons, including privacy concerns, distraction, background noise, and others.
Identifying and addressing recurring problems with background noise needs proper planning and a systematic approach to understanding and addressing the sources of background noise during telephone calls.
Troubleshooting tips for resolving technical issues that may contribute to poor call quality.
By following these troubleshooting tips, you can improve the clarity and reliability of your phone calls.
👀You might also like: How Do You Reduce Call Abandonment in a Call Center in 2024?
In conclusion, background noise can negatively impact conversation between callers and receivers, which contributes to unclear or miscommunication, reducing the efficiency and clarity of phone calls. Clear communication is the aim of every business and individual as well. Clear communication during phone calls has several benefits, including better understanding, resolving issues quickly, enhancing relationships, and more.
However, background noise can disturb communication by reducing speech clarity, causing miscommunication, loss of engagement, and impact on relationships. These distractions in communication can be minimized by implementing some effective ways, such as choosing a quiet environment, optimizing call settings, avoiding speakerphone mode, and more, which will ultimately reduce background noise on a telephone call.
Reducing background noise while on a call is essential to improve call quality and clarity. Here are some tips to eliminate background noise when you are on a call.
Reducing background sound when you talk can significantly improve the quality and clarity of your voice during conversation. Here are some tips to help you get rid of background noise when you are on the phone talk:
While calling someone through the mobile phone, many background disturbances may interrupt the call’s clarity and quality.
Here are some ways to stop your mic from picking up background sounds.
Microphone settings on Android phones vary on the version of Android:
Follow these general steps to access microphone settings on Android:
Step 1: Open setting
Step 2: Navigate to “Apps & Notifications”
Step 3: Look for “App Permissions or Permissions Manager.”
Step 4: Find and tap on “Microphone Permission”
Step 5: Here, you can Manage microphone permission.
Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.
Prasanta Raut