How to Get a Corporate Phone Number: A Comprehensive Overview

Communication is an integral part of all business, whether startup or well-established. But how can we maintain effective communication in a call center with reduced phone expenses? 

Fortunately, advancements in communication technology have reduced expensive phone plans and complicated setups. Companies can get a dedicated business phone number instantly from a reputable provider. Then, they can unlock the world of possibilities to improve customer communication and maintain a productive workflow.

A business phone system enables the owner to maintain professionalism, improve advertising and marketing campaigns, and foster customer satisfaction through transparent business communication. 

Additionally, you can also get a free business phone number from Google Voice, Dingtone, LINE, eVoice etc.  This blog provides a comprehensive understanding of how to get a corporate phone number for your business.

So, let’s get started. 🚀

What is a corporate phone number?

A corporate phone number is a non-geographic dedicated telephone line associated with a particular company’s headquarters or corporate office. It is the primary point of contact in a business entity to communicate with clients, prospects, and stakeholders. 

The corporate number is a crucial communication tool for inbound and outbound calls. It can be found in several places, including the Press Release, Company website, Retail location, ECorporateOffices.com, and more. Prospects and clients can use the number for information, questionnaires, or to address complaints.  

Corporate phone numbers, as opposed to personal ones, help the owner build a distinct brand identity and convey a polished and unified image.

Why are Corporate Numbers Important?

Separating personal and business calls helps you maintain a professional image in the business world. Such professionalism builds and fosters confidence among the customers. Let’s explore the additional importance of having a dedicated corporate phone number. 

1. Customer Accessibility

The availability of a corporate number encourages customers to communicate reliably with a company without involving intermediaries. These numbers are also accessible on websites, enabling prospects to address various inquiries promptly. Such transparent business communication fosters customer satisfaction. 

2. Distinct Brand Identify

A business with distinctive phone numbers across all communication channels is easier for customers to remember and recognize. It also gives a professional impression and shows a commitment to resolving issues promptly. Thus, maintaining professionalism, accessibility, and transparency in communication enhances brand recall. 

3. Professionalism and Credibility

A distinct and dedicated corporate phone number implies professionalism and reliability in business operations. The number further fosters a feeling of stability and longevity, which are critical to establishing trust with clients and prospects. Such a number is beneficial for large companies with multiple departments.

4. Marketing and Advertising

Having a business phone number is crucial for advertising and marketing campaigns. Whether it’s in ads, promotional materials, or websites, a unique phone number acts as a call to action for potential clients. This can lead to higher client engagement and response rates, helping companies assess the effectiveness of their marketing strategies.

What are the types of corporate phone numbers?

The different types of corporate phone numbers are:

I. Local Phone Numbers

A local number is a telephone number usually associated with a specific city, region, or state. Among the available numbers, these numbers are economical making them more approachable among the customers. It helps the business increase its local presence without scaling up the infrastructure. 

II. Toll-free Numbers

A toll-free number is a freephone number with distinct three-digit codes that allow the customer to reach the business without incurring any charges. The call charges are billed to the recipient, not the caller. Thus, it is a great choice for companies that want to build a strong national brand.

III. Vanity Numbers

A vanity number is an easy-to-remember telephone number that uses recognizable patterns of numbers or letters. It is a customized sequence of digits designed to be memorable for users. The number represents a brand and can be created by business owners.

IV. Virtual Phone Numbers

Virtual numbers are telephone numbers provided by VoIP service providers. They operate via the Internet to make inbound and outbound calls without depending on a cellular service. They are also not tied to a specific location and are independent of a physical SIM card to connect to worldwide customers. 

How to get a Corporate Phone Number?

There are many corporate phone number providers available in the market. However, depending on your business’s size and supplier, determining what kind of number you require may be challenging and confusing. Dialaxy makes it simple to register a business phone number.

Step 1: Visit the Dialaxy’s website and create an account.

Step 2: Enter the essential personal information and sign up for your account.

Step 3: Verify your account. 

Step 4: Select the desired phone number depending on your business requirements. 

Step 5: Submit the necessary documents. 

Step 6: Checkout and complete the payment process to activate your number.

Step 7: Finally, configure the system and start making calls.

Top 3 Corporate Phone Number Providers

There are many renowned corporate phone number providers in the market. The top 3 call center software based on their features and pricing are: 

1. Dialaxy

Dialaxy is a top-tier corporate phone service provider with robust and feature-rich communication solutions. Its user-friendly interfaces have no steady learning curve. Thus, businesses of all sizes can use trustworthy providers like Dialary to simplify and enhance the communication process. 

Key features

• Virtual phone numbers
• Call forwarding
• Automated attendants
• Interactive Voice Response(IVR)
• Call routing 
• Multiple phone numbers

Pros

• Provides Around-the-clock service.
• Availability in over 100 countries
• The advanced IVR features for distributing calls. 

Cons 

• Customer service can be improved. 

Pricing

• Essential: $19.99 per user/month
• Plus plan: $40 per user/month
• Pro plan (popular): $60 per user/month

2. GoTo Connect

Another VoIP business phone system option is GoTo Connect. It offers video meetings for up to four participants, local or toll-free phone lines, and a few other essential features. 

With GoTo Connect VoIP, your staff can make calls from any location with an internet connection. It can be easily set up and maintained on your phone system with just a few clicks.

Features

• Real-time reporting
• Omnichannel Communication
• PBX
• SIP trunking 
• Real-time chat

Pros

• Excellent call quality
• Space available for free conferences
• Easy to add hardware

Cons

• Integration is limited.
• The user interface has steeper learning curves. 
• Softphone needs to be improved.

Pricing

• Basic: $320.00 per year
• Standard: $384.00 per year
• Premium: $516.00 per year

3. CallHippo

CallHippo is one of the renowned and leading business phone number providers. It is a reliable communication solution for startups to well-established businesses. 

Importantly, it is rich in features and assists the business owner in increasing the agent’s productivity, tracking team performance, automating workflows, and reducing communication costs. 

CallHippo has user-friendly interfaces and helps to monitor, manage and transform the sales process from one place. 

Features

• Automatic Call Distribution
• Virtual phone numbers
• Auto-attendant
• Call Analytics
• Voicemail and transmission

Pros

• User-friendly interface to navigate easily and promptly.
• Integrates with CRM systems to maintain workflow efficiency. 

Cons

• The pricing package is higher for small businesses with limited budgets.
• Sometimes, the business may require specialized solutions that CallHippo does not cover.  

Pricing

• Starter: $18 per user/month
• Professional: $30 per user/month
• Ultimate: $42 per user/month

What are the things to consider while choosing a Corporate Number?

The key things to consider while choosing a corporate number are:

A. Types of business

There are multiple business phone numbers, such as local, toll-free, vanity, and virtual numbers. If your company is dedicated to serving the local area, then get only a local phone number. It builds a sense of familiarity and trust with local clients.

Conversely, get a toll-free number for your company if you want to improve accessibility and help companies project a more national or international image to reach a wider clientele base.

B. Scalability

Always consider choosing a service provider that can scale well and has the potential to accommodate your company’s potential growth. 

The highly scalable provider can ensure that performance and reliability are not interrupted by increased audience and data volume.

Rather, it improves the system’s overall performance, reduces response times, and increases throughput by effectively distributing the workload.

C. Features and Functionality

Before looking for a service provider, it is critical to study your business needs. Determine the features your company needs to improve customer satisfaction. These features may include auto-attendants, conference calling, voicemail transcription, or call forwarding. 

Then, consider choosing a provider accordingly that offers a range of advanced features that can meet your current and future needs. 

D. Provider Reputation

Sometimes, selecting the best provider from the available options can be challenging and time-consuming. Therefore, take the time to understand them in order to find a reliable phone number provider with excellent customer support features. 

Additionally, always read reviews and testimonials from previous customers to evaluate the provider’s effectiveness and client responsiveness.

Conclusion

Having a dedicated phone number is crucial for multiple purposes in all business sectors to foster seamless communication.  The business phone number enables the customers to reach the agent at any time from any location, free of charge. 

Such flexible support enhances customer engagement. It also brings competitive advantages, such as driving sales, promoting the brand, increasing revenue, strengthening loyalty, and reducing customer retention. 

Moreover, dedicated business phone numbers are affordable. They allow the user to use the same device to make different calls for personal and business purposes, greatly boosting productivity at work while lowering stress levels in the individual life. 

FAQs

What features are typically included with a corporate phone number?

Here is the list of features included with a corporate phone number.

1. Call forwarding
2. Voicemail
3. Auto-attendants
4. Detailed call analytics
5. CRM integration
6. Conference Calling

What types of corporate phone numbers are available?

The different types of corporate phone numbers available are:

1. Local phone number
2. Toll-free number
3. Virtual number

Why do I need a corporate phone?

Businesses need a corporate phone number for professionalism, privacy, customer satisfaction, and conflict resolution. 

How much does a corporate phone number cost?

The cost of a corporate phone number depends on the provider, features, and call volume. If you are considering choosing Dialaxy, then, 

The pricing structure is: 

• Essential: $19.99 per user/month
• Plus plan: $40 per user/month
• Pro plan (popular): $60 per user/month

What are the benefits of using a corporate phone number?

They are:

1. It enhances professionalism and credibility.
2. It facilitates branding and national or international reach.
3. It offers advanced call management features for better business operations.
4. It supports customer service and communication.

Can I keep my existing phone number when switching to a corporate number?

Yes, many companies offer number porting services to let you switch from your current phone number to their service. Check with both your new and existing providers for details on particular procedures and requirements.