Explore our comprehensive feature that best suits your business for enhanced communication. Discover now!
Purchase unlimited numbers for unparalleled flexibility and connectivity in your contact center
Expand your business’s reach nationwide with a toll-free number accessible in the US, and Canada
Centralize all your numbers and users in one accessible location, regardless of their global distribution
Register multiple phone numbers for your agents and efficiently manage calls from various devices within a single system
Customize business hours for individual phone numbers, ensuring calls are received at your preferred time
Craft customized greetings for welcome and voicemail messages to enhance caller experience
Easily convert written text into spoken words using our cutting-edge Text-to-Speech functionality
Ensure seamless call routing to the appropriate team member every time by customizing your call distribution
An interactive customer menu, facilitating seamless navigation and access prior to connecting with an agent
Efficiently route calls to teams categorized by location, language, skill, or any other desired trait
Get local, toll-free, and vanity virtual phone numbers for countries like the USA, Canada, UK, and many more. Boost global communication with ease.
Enhance your reach and streamline communication, ideal for contact center operations
Access unlimited call history records for comprehensive tracking and analysis of each number
Efficiently manage multiple conversations with our seamless call holding feature from separate lines.
Access voicemail transcriptions conveniently through the Voicemail Logs section
Boost contact center insights with Call Recording: Capture key conversations for improved communication strategies
Customize your inbound calling journey to align with your business's unique needs and meet customers' expectations
Easily configure call forwarding for your Dialaxy phone numbers to ring web portals, landlines, or mobile apps
Automatically route calls to agents based on customer status, technical skills, or business requirements for efficient handling
Efficiently organize call logs by filtering them based on date and time, providing detailed and refined data.
Easily send and receive global text messages using your Dialaxy number with unlimited logs
Business texting from any registered line in Dialaxy, enabling instant SMS exchange while seamlessly integrating your CRM
Efficiently organize message logs by filtering them based on date and time, providing detailed and refined data
Silence conversations effortlessly with our convenient mute conversation feature to control over your messaging experience
Elevate drip campaigns with automated SMS messages, easily managed from your Dialaxy account
Automate messages with the schedule SMS feature for business to improve communication and boost productivity by sending texts at the perfect time.
Effortlessly schedule MMS for your business to automate multimedia messages, engage customers, and enhance your marketing campaigns.
Access our web applications seamlessly on various web browsers for a versatile and user-friendly experience
Unlock the full potential of our mobile app for effortless communication on the go. Explore intuitive features tailored for convenience and productivity
Access our desktop agent seamlessly on Mac, Windows, and Linux for a versatile user experience.
Make calls directly from your browser using the Dialaxy Chrome extension, eliminating the need to use your phone
Easily share your Dialaxy phone numbers with team members for seamless collaboration
Efficiently organize call, message, voicemail logs by filtering them based on date and time, providing detailed and refined data
Expand your agent group seamlessly for enhanced teamwork and productivity within your organization
Connect with an unlimited number of contacts, ensuring comprehensive communication coverage
Easily import and export bulk contacts for streamlined organization in CSV and Excel format
Receive incoming call alerts directly on your screen and initiate conversations instantly by clicking the banner.
Stay informed with mobile notifications, ensuring you never miss important updates or messages while on the go
Receive voicemails directly to your email account with attached recordings, ensuring seamless access and convenient playback
Stay updated with extension notification, helping you to manage task smoothly
Easily activate integrations with just one click from the Dialaxy admin dashboard, streamlining all settings management
Streamline your workflow with seamless CRM integrations compatible with leading CRM platforms, without switching tabs
Expand your network of shared contacts through Google Contacts, mobile phones, CSV files, or CRM integration
Automatically sync. data with your existing CRM, seamlessly consolidating all information into one unified system
Discover top-tier platforms compatible with Dialaxy for enhanced marketing, productivity, and CRM capabilities
Try Dialaxy live! Schedule your demo session today.
Connect Dialaxy with your favourite tools. View all integration
Find tailored industry based communication solutions for your business needs. Explore now!
Clear calls to advanced collaboration, get your startup's communication covered.
Prioritise patients first and ensure a safe communication.
Enhance customer communication for orders, complaints, and returns.
Maximise customer support for better travel experience.
Boost customer engagement, and manage high volumes of calls.
Maximise guest experience, streamline reservations, and optimize staff collaboration.
Provide franchise support, streamline operations, and ensure seamless collaboration.
Optimize team collaboration, client interactions, and consultations.
Enhance client service, claims processing, and agent collaboration.
Elevate candidate engagement, streamline interviews, and optimize team collaboration.
Enhance student engagement, streamline administrative tasks, and facilitate seamless collaboration.
Manage day to day operations, track shipments, and enhance team coordination.
Streamline inquiries, boost customer service, and team collaboration.
Answer property inquiries and manage client interaction smoothly.
Empower your small business with better communication channels.
Access valuable resources available for optimising your communication strategy. Explore now!
Stay updated with industry insights and tips on our blog.
Explore the advantages of upgrading to Dialaxy from your current VoIP system.
Maximize lead possibilities of your company with Local Phone Number
Get insights into who we are and what we stand for.
Explore inspiring success stories from our regular clients.
Discover A2P 10DLC solutions for reliable messaging.
Get access to our app for seamless communication on the go.
Find answers to common questions on our Help Center page.
Access our free lookup tools to quickly gather essential information. Try them today!
Verify phone numbers and enhance consumer profiles with fresh, accurate lead data from hundreds of trusted sources.
A free phone validation tool designed to accurately verify and ensure the authenticity of phone numbers across various formats and regions.
Perform a free phone carrier lookup on any phone number across various countries, providing instant details about the carrier and network provider.
Perform a free reverse phone lookup on any phone number, allowing you to quickly identify the caller's details from any country across the globe.
Generate up to five unique phone numbers instantly at no cost using our Random Phone Number Generator tool.
Convert text into realistic audio with our free Text-to-Speech Generator. Ideal for accessibility and customized listening, offering two voice options to suit any purpose.
Use Social Media Finder to quickly and reliably search for online profiles across platforms. Simplify your profile discovery process today.
Home - VoIP Service - How To Call China From the US? A Complete Guide
Reviewed by : Prasanta Raut
Imagine reaching out to a friend or business partner halfway across the globe, only to find yourself tangled in a web of dialing codes, time zones, and potential charges. What’s even worse? -you don’t even have to imagine because you are already a victim of that.
International calls to China, particularly from the US can seem daunting, but it doesn’t have to be. Whether you’re connecting with loved ones in bustling Beijing or negotiating deals in dynamic Shanghai, this comprehensive guide has got you covered.
So, let’s dive in and explore everything you need to know about how to call China From the US effortlessly!
Table of Content
In China, landline numbers include an area code, while mobile numbers have specific prefixes that are not tied to a geographic location. Businesses and organizations often use toll-free numbers.
The Local phone number generally consists of 8 digits, which is dialed after the area code or mobile prefix.
Chinese phone numbers generally follow these formats:
For example, If you are dialing Shanghai from the US, the dialing format is
011- 86 – 21- XXXX- XXXX
(US exit code- China country code – Shanghai area code – Phone number)
Here are things to know before calling to China from the USA
Calling China from the USA involves different formats, having separate calling code for each. Calling a landline is different from calling a mobile phone, the basic difference being the exclusion of area codes in the case of cell phone numbers.
Additionally, toll-free numbers can prove to be tricky due to their hidden costs. Here’s how to approach calling to China on various platforms.
To call a local number in China from the US:
Step 1: Dial the US exit code: 011.
Step 2: Enter China’s country code: 86.
Step 3: Input the area code (for landlines).
Step 4: Dial the local number.
For example, calling a landline in Beijing would look like this: 011 + 86 + 10 + Local Number.
Toll-free numbers in China often start with 400 or 800. While these numbers are free for domestic callers within China, they may not be free for international callers.
The cost to call China on these numbers from the US depends on your service provider and calling plan. Some US-based telecom providers might classify calls to these numbers as premium calls, leading to higher rates.
Example: To call a toll-free number in China, dial 011 + 86 + Toll-Free Number.
📝Note: To avoid high costs, consider using VoIP services or international calling apps that offer reduced rates or free trials for calling toll-free numbers in China.
To call a Chinese mobile number, follow these simple steps:
Step 1: Dial the US exit code (011).
Step 2: Add China’s country code (86).
Step 3: Enter the mobile prefix (such as 138 or 139).
Step 4: Dial the rest of the mobile number.
For example: To call a mobile number from the US to China, dial 011 + 86 + Mobile Prefix + Mobile Number.
Area codes are used to designate specific regions or cities within the country. These codes are essential for dialing landline phones and vary based on geographic location.
Major cities like Beijing and Shanghai have shorter area codes, while other regions may have longer ones. When making a call to China, it’s important to include the correct area code before the phone number to ensure a successful connection.
The following table provides a list of some common area codes for cities across different regions of China.
Here are common mistakes to avoid when calling China from the USA:
Skipping the International Dialing Code (011): Forgetting to start with the US exit code 011 can result in an unsuccessful call.
Incorrect Country Code: Failing to include China’s country code 86 will prevent your call from connecting to the desired destination.
Excluding the Area Code: When calling a landline in China, missing the area code (e.g., 10 for Beijing or 21 for Shanghai) will lead to an incomplete number.
Confusing Landline and Mobile Numbers: Mixing up formats—using an area code for mobile numbers or forgetting prefixes for landlines—can cause dialing errors.
Calling at the Wrong Time: Ignoring the time difference between the US and China may result in calling during non-business hours or disturbing someone late at night.
Using Toll-Free Numbers Without Checking Costs: Assuming toll-free numbers (e.g., starting with 400 or 800) are free internationally can lead to unexpected charges.
Relying Only on Traditional Calling: Using traditional phone carriers without checking international rates often results in high costs. Explore VoIP and free apps for cheaper alternatives.
If you’re based outside of China and have a professional network or customer base there, the most effective way to connect with them is by using a local or toll-free phone number. VoIP phone systems allow you to obtain a virtual China phone number for your business phone systems, no matter where you are.
Follow these steps to obtain a virtual China phone number and optimize business calls to China:
1. Choose a provider: Look for VoIP or virtual number providers like Skype, Google Voice, or Dialaxy.
2. Sign up for an account: Create an account with your chosen provider.
3. Select a number: Pick a Chinese virtual number from the available options.
4. Activate the number: Follow the provider’s instructions to complete the setup.
5. Start using your number: Use it to start calling and receiving calls as if you were in China.
The USA’s Central Standard Time is 13 hours behind China’s Standard Time. For example, when it’s 9 AM in China, it will be 8 PM in your location. In China, the standard working hours are from 9:00 AM to 5:00 PM, which translates to 8 PM to 4 PM in your time zone.
The optimal time to call China from the US is between 7 PM and 11 PM in your time zone, which corresponds to 8 AM to 12 PM in China.
Here are a few tips on Optimal Calling Hours
Common Time Zone Differences:
As you prepare for your next international call, keep these tips in mind to ensure a smooth connection.
Whether you’re reaching out for a personal chat or a crucial business discussion, being informed will help you make the most of your communication experience. Embrace the technology available to you, and enjoy seamless conversations with your contacts in China!
To call China from the US, dial the exit code ‘011’, followed by China’s country code ’86’, then the area code, and finally the local phone number.
The cost of calling China can vary depending on your phone provider and calling plan. Traditional carriers may charge higher rates, while VoIP services often offer more cost-effective solutions for international calls, providing more affordable alternatives for those regularly calling China.
China follows China Standard Time (CST), which is UTC+8. The time difference between the US and China varies based on the US time zone, ranging from 13 to 16 hours behind. For instance, when it’s 9 AM in China, it will be between 7 PM and 8 PM on the previous day in the US, depending on the region.
To acquire a China phone number, you can utilize virtual phone number services offered by VoIP providers. This allows you to obtain a local or toll-free Chinese number, making it easier to make and receive calls from China as if you were there.
Many phone providers offer international calling plans that include reduced rates for calls to China. It’s recommended to check with your specific provider to explore the options available, ensuring you select the best plan for your calling needs to China.
Affordable options for calling China from the US include VoIP services like Skype, Google Voice, and Viber, as well as free apps like WhatsApp and Messenger with an internet connection. Additionally, international calling cards, mobile carrier plans, and services like Rebtel provide low-cost alternatives for making calls.
Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.
Prasanta Raut