These days, businesses are expanding globally to reach wider customers. As technology evolves, establishing businesses virtually over the internet is increasing. One of the major changes in technology is Voice over Internet Protocol (VoIP), the way to connect efficiently with customers, enabling making and receiving calls through the Internet remotely. 

 If you are planning to establish your business in South Africa, then get a South African virtual phone number up and running in minutes at Dialaxy so that you can operate your business within South Africa remotely, no matter where you are from. 

As you may have noticed, various providers offer virtual phone numbers in South Africa. This blog informs readers about the best South African virtual phone number providers, enabling them to choose reliable providers for their business according to their needs and budget.

 So, without further delay, let’s get started.

What is South Africa Virtual Phone Number and How Does it Work?

What is South Africa Virtual Phone Number and How Does it Work

South Africa virtual phone numbers are telephone numbers that allow you to make and receive phone calls through the Internet rather than the regular wired telephone line. They enable users to make voice calls from a computer, PC, smartphone, or other specialized VoIP phone.

Its features include audio calls, video calls, voicemail, text messaging, email, and many more. VoIP is used by multiple well-known messaging and calling apps, such as Skype, WhatsApp, and Viber, for both national and international phone conversations.

Virtual numbers use VoIP technology that converts a user’s voice from audio signals to digital data using analog-to-digital conversion and sends that data through the internet connection.

Digital data is broken down into small packets, where the sender and received information are tagged. Then, data packets are sent to the VoIP provider’s servers over your broadband connection waves.

The VoIP provider acts as a switchboard, routing your call based on the recipient’s number. At the receiver’s end, whether it’s another VoIP device, a normal phone, or a mobile phone, the data packets are reassembled and converted back into an analog signal via a digital-to-analog converter.

Below are the steps on how virtual phone numbers work:

  • Step 1: Analog to Digital conversion
  • Step 2: packetization and compression
  • Step 3: Transmission over IP networks
  • Step 4: Routing and Delivery
  • Step 5: Decoding and playback
  • Step 6: VoIP protocols
  • Step 7: Quality of service (QoS)

Virtual phone numbers are useful for all users as they come with extra capabilities not seen in landline phones. Holding lots of features that are most useful for the business to expand business reach in the global market. 

Types of South Africa Virtual Phone Numbers

Types of South Africa Virtual Phone Numbers

1. Local virtual phone numbers

South Africa’s virtual local phone numbers allow you to establish your local presence in the Slovakian market. Using a local virtual phone number, you can contact local customers from anywhere and create brand recognition in the local market there.

2. Toll-free virtual phone numbers

To enhance customers’ engagement in your business and expand your market reach in the local African market, you need South African toll-free virtual numbers.

3. National Africa virtual numbers

Having a national virtual number in Africa means that more clients can reach you wherever you are in Africa, making it easy to run an organization remotely. These virtual numbers are not tied to any particular geographic location but are available throughout the country.

4. Mobile virtual phone numbers

Virtual mobile numbers allow businesses to reach their customers easily. They are used for mobile marketing campaigns, 24/7 customer support, and more.

Top 11 Best South African Virtual Phone Number Providers

Here are the top 11 best virtual phone number providers in South Africa:

1. Dialaxy

Dialaxy is the perfect choice to enhance communication for both businesses and individuals; buying a South African Virtual phone number from Dialaxy helps you enhance the productivity of a business by offering tools for effective communication, access to telephone number history, and teamwork, thereby increasing customer satisfaction.

It offers unlimited calling and texting features, allowing you to have seamless communication and streamlined communication.

Features:

Phone system features: International numbers, text-to-speech, call routing, interactive voice response (IVR), a virtual call center, and multiple phone numbers.

Call features: Outbound and Inbound calling, global calling, call forwarding, call recording, call filters, concurrent calls, call queuing, and others.

Message features: SMS, frictionless SMS, SMS filters, MMS, SMS campaigns,  and more.

Productivity: Web application, android app, desktop agent, chrome extension, advanced filtering, number sharing, unlimited contacts, number sharing, and more.

Integration features: one-click setup, CRM integration, 2 way-data sync, and more.

These features help you effortlessly organize and connect with local African customers remotely, whether you are from inside or outside Africa.

Steps to get a South African virtual number from Dialaxy:

  • Step 1: Create your account
  • Step 2: Select South African phone number type (what kind of number are you looking for local, mobile, or national virtual number)
  • Step 3:  Choose a South African phone number and click “Buy Number.”
  • Step 4: Complete the payment process with the required documentation

Advantages:

  • Affordable
  • Advanced features
  • Flexibility and mobility
  • Establish local presence
  • Easy to set up
  • Privacy and security

Pricing and plans:

Basic Plus Pro (popular) Enterprise
$20 /month ($5 per additional user) $40 /month ($5 per additional user) $60 /month ($5 per additional user) Contact Us for pricing (For bulk usage)
7-day free trial  7-day free trial  7-day free trial  Contact sales
1 number 2 numbers 3 numbers Unlimited numbers
1 users 3 users 5 users Unlimited users

2. CallHippo

CllHippo is a well-known VoIP Service provider in South Africa. By purchasing a South African virtual phone number, you can expand your business and reach a bigger audience in the South African market without needing to establish a physical office there, you can establish a local presence virtually from anywhere across the globe. 

Features:

  • Number Porting
  • Call queuing
  • Call tracking
  • Auto call distribution
  • Interact voice response
  • Power dialer 
  • call barging
  • Speech analytics

Steps to get a South African virtual number from CallHippo:

  1. Sign up on CallHippo
  2. Select South Africa as the country and pick the desired region
  3. Choose the type of South African number that you want
  4. Complete the payment process with the required documentation

Advantages: 

  • Establish a local presence virtually 
  • Affordable with advanced features
  • Improved productivity
  • Seamless communication

Pricing and plans:

Bronze Silver Platinum Enterprise 
$16 /user/month $30 /user/month $45/user/month Custom pricing
Limited features  Advanced features Comprehensive features More comprehensive features 
Suitable for individuals and small teams Suitable for small to medium-sized business Aimed at large business Customized for large organizations
1-5 users 1-50 users 1-100 users Unlimited 

3. Blacktel.io

Blacktel is the best VoIp company that provides South African virtual phone numbers. These numbers allow you to make and receive calls and text messages effortlessly. Fulfill your business communication needs and connect with your audience remotely from anywhere in the world. 

Features: 

  • Call forwarding
  • Travel SIM
  • Mailbox
  • Prepaid virtual number
  • Fax to email
  • Two-factor authentication virtual number (2FA)

Steps to get a South African virtual number from Blacktel.io:

  1. Sign up on Blacktel
  2. Select virtual numbers in your dashboard using the “Manage Numbers”
  3. Select South Africa as the country and pick the desired region
  4. Choose the type of South African number and service that you want
  5. Complete the payment process with the required documentation

Advantages:

  • Easy to use and adapt
  • Cost-effective
  • Advanced features
  • 24/7 customers support

Pricing :

  • For inbound calls: It’s €0.06/min
  • For outbound calls: It’s €0.08/min

4. DialerHQ

DialerHQ is one of the leading VoIP service providers in South Africa, ensuring you expand your business reach in South Africa, providing a virtual number for businesses and individuals with advanced features that simplify business calls, boost team collaboration, automate workflows, and improve experience.

Features:

  • Call forwarding 
  • Call monitoring
  • Automatic call distribution
  • Call tagging
  • Multi-level IVR
  • Call queue
  • Conference calling

Steps to buy a South Africa virtual number from DialerHQ:

Step 1: First, sign up with DialerHQ.

Step 2: Select South Africa as the country, along with the preferred region.

Step 3: Next, choose your preferred type of South Africa number.

Step 4: Select a plan and make the payment.

Step 5: Configure the system, import contacts, and make calls.

Benefits: 

  • Advanced features with affordable price
  • Enhanced customer service and 24/7 support
  • Establish a local presence
  • Reliable service and Global reach

Pricing:

  • Starts around $11.99 per user per month.
  • For more details, contact the DialerHQ sales team at [email protected] for personalized sections.
  • Or start a free trial for first-hand experience.

5. Virtual Number

Virtual Number is one of the best VoIP service providers based in South Africa. This service provider makes it feasible to manage numerous users concurrently and benefits from its high-level service. It offers most area codes for South Africa and can be used either as a mobile landline or an office virtual landline option.

Features:

  • Conference calls
  • Voicemail to email
  • Mobile calls
  • Interactive voice menu
  • Professional greetings

Steps to buy a South Africa virtual number from Virtual Number:

  1. Visit the Virtual Number website
  2. Click on the “Get a Number” button.
  3. Select “South Africa” from the list of countries.
  4. Choose the type of number you want
  5. Enter the desired phone number and click “Buy Now.”
  6. Complete the payment process and start using your South African virtual number.

Benefits: 

  • Use an advanced IP network to link all local and international calls efficiently.

  • Use call reports to monitor all of your customer interactions in real-time for better business interactions.
  • Eliminate all manual activities that involve repetitive tasks so that agents can dedicate their time to devising strategies.

Pricing and plans:

  • SIP/VoIP Account: R89/month/user

6. Cloudtalk

Features:

  • Call forwarding 
  • Call recording
  • Voicemail greeting
  • AI-powered features
  • Streamline outbound and inbound calling
  • CRM integration

Steps to buy a South Africa virtual number from Cloudtalk:

Step 1: Create an account on Cloudtalk’s website.

Step 2: Choose a plan.

Step 3: Add funds.

Step 4: Look for available South Africa virtual phone numbers within Cloudtalk’s inventory.

Step 5: Select a phone number that suits your needs.

Step 6: Complete the purchase process to activate your South Africa virtual number.

Benefits: 

  • Establish a local presence in South Africa
  • Improved customer service
  • Increased sales
  • cost-effective
  • Flexibility 

Pricing and plans:

Starter  Essential  Expert  Custom
$25 /user/month $30 /user/month $50 /user/month Contact Cloudtalk
14-day free trial 14-day free trial 14-day free trial Contact sales
Limited features All starter features plus more All essential features, plus more All expert features, plus more

7. VoIP Studio

VoIPstudio connects your business to the world of VoIP communication and gives you the best VoIP offers. Buying a virtual number from VoIP Studio enables you to connect with your South African audience remotely and expand your business in the local market there. Without having a physical office in South Africa, you can establish your local presence in the African market.

Features:

  • Inbound and outbound calling
  • Video conferencing
  • Auto-provisioning
  • Call recording
  • Call forwarding 

Steps to get a South Africa virtual number from VoIPstudio:

Step 1: Visit the VoIPstudio website and create an account.

Step 2: Choose your South Africa virtual number.

Step 3: Select a plan.

Step 4: Complete your purchase.

Step 5: Set up your number and start making calls

Benefits: 

  • Offer CRM integrations.
  • Reliable and easy-to-use VoIP platform.
  • Create sophisticated call flows.
  • Top-notch security.
  • 30 days free trial

Pricing and plans:

Plans  Price (per user/month)
Pay as you go  $4.99
2k bundle $16.99
Enterprise  Custom pricing

8. Voys Telecom

Voys Telecom is the best business VoIP service provider in South Africa. It is a VoIP system for modern businesses that offers a full-featured phone system at an affordable price range. With it, you can seamlessly connect to your audience remotely from anywhere, whether you are from inside or outside South Africa, ensuring you expand your business reach in the South African local market.

Features:

  • Cloud-based calling and messaging.
  • Call routing and management
  • Collaborative features like conference calls and team messaging.
  • Call recording
  • International calling and texting

Steps to buy a South Africa virtual number from Voys Telecom:

  • Step 1: Create your account
  • Step 2: Select the South African phone number type.
  • Step 3:  Choose a South African phone number and click “Buy Number.”
  • Step 4: Complete the payment process with the required documentation.

Benefits: 

  • Free national calls
  • Set up within 15 minutes
  • Cancel anytime
  • Cost-effective
  • Improved customer service
  • 24/7 customer support

Pricing and plans:

Price (per user/month) Number of users Ideal for
R400 1 to 3 users Small teams or startups
R350 4 or more users Growing businesses or enterprises

9. AVOXI

Features:

  • IVR 
  • Call analytics
  • Call recording
  • Call forwarding
  • 24/7 support
  • Global outbound dialing

Steps to have a South Africa virtual number from AVOXI:

  1. Go to the AVOXI website and sign up for an account.
  2. Click on the “Get a Number” button and search for “South Africa.”
  3. Choose the type of virtual phone number.
  4. Complete the setup process and verify your new South Africa virtual number.

Benefits: 

  • Cost-effective
  • Flexibility
  • High call quality
  • scalability

Pricing and plans:

  • Standard: $9.99/month
  • Premium: $99.99/month

10. Axxess

Axxess is a leading virtual number provider in South Africa. It is known as an affordable, feature-packed, flexible, and easy-to-use telephone number provider.  It works like a phone number, and you’ll use it whenever you need to make and receive calls over the Internet. It eliminates all the unwanted features of your landline, and you are billed only for CallTime.

Features:

  • Call recording
  • Call forwarding
  • Easy portability
  • Call barging
  • Cloud hosted service
  • Voice application

Steps to get a South Africa virtual number from Axxess:

  • Go to the Axxess website and log in to your account.
  • Navigate to the “Phone Numbers” section and click on “Virtual Numbers.”
  • Choose “South Africa” as the country and select the type of virtual number you need.
  • Follow the prompts to configure your virtual number, including setting up call forwarding, voicemail, and other features.
  • Complete the setup process, and your South Africa virtual number will be activated.
  • Test your virtual number by making calls or receiving calls on it.

Benefits: 

  • Easy-to-use
  • You can use VoIP services from any LTE-compatible device.
  • Offers free calls to other Axxess VoIP numbers worldwide.
  • Reliable service and Global reach

Pricing and plans:

Contact Axxess for pricing and plans

11. Switch Telecom

Offering a wide range of features at an affordable price makes Switch Telecom one of the trusted virtual phone number providers in South Africa. It offers unlimited calling to South African mobile, local, and national phone numbers. It helps you expand your business in the South African marketplace. It is the best communication solution for your home, business, or enterprise.

Features:

  • Number porting
  • VoIP SIP trunk
  • Call recording
  • Teleconferencing
  • Fax to email
  • IP faxing

Steps to buy a South Africa virtual number from Switch Telecom:

Step 1: Visit the Switch Telecom website.

Step 2: Navigate to the “Virtual Numbers” section.

Step 3: Select the type of virtual number you want.

Step 4: Complete the payment process and start using your South African virtual number.

Step 5: Wait for your virtual number to be activated.

Benefits: 

  • Cost-effective.
  • Better customer service.
  • Easily and instantly divert calls in case of connectivity or power failure.
  • Offers automation in several tasks.
  • Very easy to configure.

Pricing and plans:

  • You can contact Switch Telecom for a quotation that will be shaped based on your requirements.

These VoIP service providers not only lower the cost of business communication but also make communication effective with many advanced features. According to your needs, select the best virtual number provider for your home or business in South Africa, which will help you boost your business in the local market and expand your global reach.

Why Dialaxy for South Africa Virtual Phone Number?

Consider Dialaxy a reliable option for getting your South African virtual phone number because Dialaxy offers a wide range of South African virtual phone number alternatives, including local DID numbers customized to specific locations and nationwide virtual phone numbers for greater reach. 

Dialaxy service facilitates businesses of all sizes and offers virtual contact center features like IVR (Interactive voice response), call forwarding, voicemail, and a centralized callbox for more efficient communication management.

Furthermore, Dialaxy stands out for its low cost and straightforward pricing structure, especially if you’re on a tight budget. They offer clear and affordable pricing plans and considerable options for buying South African virtual phone numbers.

Conclusion

Upgrade your business communication in Africa with virtual phone numbers, enjoy hassle-free calling, boost your team’s productivity, and expand your reach with an African virtual phone number in the local market there.

A virtual number provides several advanced features, such as call forwarding, call recording, voicemail transcription, and call recording, which can help you boost your business in Africa without having a physical presence there.

FAQs

When choosing a provider for a South African virtual phone number, what factors should I consider?

Factors to consider when choosing a South African virtual numbers provider include pricing, features, customer support, reputation, and more. By considering these factors, you can choose the best virtual phone number provider for your needs.

Which app can I use to get a South Africa virtual number?

You can download and install the Dialaxy app to create an account and get a South Africa virtual number.

How do I buy a South African virtual phone number?

To buy a South Africa virtual number, you can follow these step-by-step processes:

Step 1: Choose a virtual phone number provider.

Step 2: Create an account on selected providers, such as Dialaxy.

Step 3: Choose a South African virtual number.

Step 4: Select the plan and city.

Step 5: Checkout and activation.

Step 6: Make your first call.

Prasanta Raut

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.