What Are 0808 Numbers? Its benefits and cost

0808 numbers don’t just connect calls—they connect people and build trust. 📞 They break barriers between businesses and customers.

For small businesses, they level the playing field by offering a professional image that competes with industry giants.💼

With Dialaxy, managing 0808 numbers is simple. You get advanced call features, ensuring every connection adds value, including outgoing and 

outbound call services.

Customers love them because they’re free to call. Businesses love them for the credibility and convenience they bring.

And the cost per minute? It’s an investment in better relationships and greater accessibility without breaking the bank.💰

Let Dialaxy guide you in unlocking the potential of 0808 numbers—your next step toward communication success!🚀

What are 0808 numbers?

0800 numbers are freephone numbers in the UK. They can be called for free from mobile and landline phones. These numbers begin with ‘0800’ and are followed by six or seven digits. Businesses that use 0800 numbers make it easy and free for customers to contact them.

First introduced in 1985, 0800 numbers quickly became one of the most popular phone numbers in the UK. 800 numbers are usually common sources of contact within many large organizations such as banks, utility companies, and government departments.

How Do 0808 Numbers Work? 

0800 numbers offer a convenient and cost-free way for customers to connect with businesses. Here’s how they work:

• Customer Dials the 0800 Number: The customer calls the 0800 number, which connects to the business’s private phone system or sometimes a mobile phone.
• Call Routed to the Business: The call route to the business’s phone system.
• Business Pays for the Call: Their telecommunication provider charges the business for receiving the inbound call, including call transcription services for recording conversations.
• No Cost for the Customer: The customer does not incur any calling costs for making the call, as the receiver pays for the call.

What are the Benefits of 0808 numbers?

Here are the following benefits of 0808 numbers:

1. Free to Call

The main benefit of 0808 numbers is that they are free to call from both mobile and phones.  It means that any potential customer or caller who wants to contact them will be able to do so without being out of pocket.

This is really important for charities, helplines, customer service departments, and call centers alike, as it means everyone can get in touch with them, regardless of their phone contract or personal circumstances.

2. Enhanced Trust and Credibility

0808 numbers make those organizations that use them more trusted and customer-focused because they pay for the cost of calls, which evidences their care for the accessibility of their services with a view to establishing good customer relations.

3. Increased Call Volumes

Knowing that a call is free can greatly increase the chances of someone reaching out. This can result in higher call volumes and more opportunities for businesses to connect with potential customers or provide support to those in need.

4. Professional Image

0808 numbers enhance a company’s professional image and reputation. They reflect established values and a focus on customer service.

How much does it cost to call 0808 numbers?

When you encounter a 0808 number, you may question whether there are any concealed charges. Luckily, contacting these numbers is intended to be straightforward and free of charge.

A. For Callers:

• Free Calls: Calling a 0808 number from a UK landline and mobile phone comes at no cost to the caller, as these numbers are categorized as freephone numbers.

B. For Businesses:

Although 0808 numbers are free for callers, businesses that use these numbers do face some charges. Here’s what businesses can expect:

• Monthly Fees: Most telecommunication providers charge a monthly fee for using a 0808 number, and this fee varies depending on the provider and plan chosen.
• Charges Per Minute: Although callers are not charged for making calls, companies may incur costs for each incoming call they receive. The call rates typically fall between 0p and 3p, depending on the telecom provider. Certain providers might modify rates based on the volume of calls or additional features offered in the plan.
• Setup Costs: Some telecommunication providers may require a one-time setup fee when the 0808 number is initially activated. The fee varies by provider.

How to Set Up an 0808 Number for Your Business?

Setting up a 0808 number for your business is easy and can make customer communication smooth and cost-effective. Follow these simple steps to get started:

1. Choose a Telecom Provider

Start by selecting a telecom provider that offers 0808 numbers. Here’s what to look for:

• Call Rates: Compare the cost of calling 0808 numbers from landlines and mobiles.
• Contract Terms: Choose a provider with flexible contract options that suit your business.
• Additional Features: Some providers offer useful features like call forwarding, call recording, call management, call transcription, and outbound call services, which help improve your customer service.

2. Select a Plan That Fits Your Needs

After choosing a provider, pick the right plan. Providers offer different packages depending on your needs:

• Bundled Minutes: If you expect high call volumes, look for a plan that includes bundled minutes.
• Discounts: Some providers offer discounts for long-term contracts, which could help you save.
• Advanced Features: Some plans come with additional features like call analytics, call routing, and voicemail.

3. Sign Up and Register

Once you have selected any one plan, register with the provider. YYou’ll be requested to give some information regarding your business and how you plan on using your 0808 number. This will help set up the number according to your business requirements.

4. Configure Your 0808 Number

After registration, your provider will guide you through the setup process. You’ll configure features like

• Call Forwarding: Decide where calls should be forwarded, whether it’s to your office, mobile, or a call center.
• Call Recording: Set up call recording for quality control or compliance purposes.
• Voicemail: Add voicemail for times when you can’t answer the call.

You can also customize your UK freephone number as needed.

5. Activate Your 0808 Number

Once the configuration process is complete, it automatically enables your 0808 number. Now, your business can receive inbound calls free of charge from customers.

6. Promote Your 0808 Number

Once activated, promote your 0808 number so customers can easily reach you. Add it to:

• Your website for easy access.
• Marketing materials, such as business cards and flyers.
• Social media platforms to encourage customer calls.

How to get a 0808 number for your UK business?

Getting a 0808 number for your UK business is easy and involves a few simple steps:

Step 1: Choose a Provider

Select a reliable service provider that offers 0808 numbers with the features you need, such as call forwarding or call recording.

Step 2: Register

Register with the provider by sharing your business details. You’ll need to decide how you want the 0808 number to function (e.g., forwarding to landlines or mobiles).

Step 3: Configure

Set up the features you need, such as call forwarding, voicemail, or IVR systems, to match your business requirements.

Step 4: Activate

Once your 0808 number is configured, your provider will activate it, making it ready for use.

Step 5: Promote

Add the 0808 number to your website, business cards, and other marketing materials to make it easy for customers to contact you.

Final Words 

0808 numbers are a great way for businesses to offer free and easy communication for their customers in the UK. They help build trust in customer service and create a professional image. There are incoming call costs, but the benefits- increased call volume and better customer satisfaction make it a reasonable investment.

If you want to make your business more accessible and improve your customer relationships, a 0808 number is the perfect solution. It’s simple, effective, and helps your business grow.

FAQs

Are 0808 numbers free?

Yes, 0808 numbers are free for the caller in the UK. The business or organization receiving the call covers the cost, making it a toll-free option for customers.

Can I use a 0808 number outside the UK?

You cannot call a 0808 number from outside the UK for free. Calling an 0808 number internationally will incur international call charges, which depend on your phone provider’s rates.

What does 0808 mean in angel numbers?

In angel numbers, 0808 symbolizes abundance, prosperity, and financial growth. It is often seen as a sign of balance and encourages you to trust in the process of achieving your goals and dreams.

Are 008 numbers legit?

Yes, 008 numbers are legitimate. They are often used for international calls and are part of the country code system for certain regions. However, it’s a good idea to check with your telecom provider to make sure the number is genuine and avoid scams.

What are the differences between 0800 and 0808?

Here are the differences between  0800 and 0808 numbers in a table format:

How can I find out who this phone number belongs to?

You can use a reverse phone lookup service or check online directories to find out who owns a phone number. Some websites let you search by the phone number to find out who it belongs to.

What are the best alternatives to 0808 numbers?

The best alternatives to 0808 numbers include:

• 0300 Numbers: Non-geographic numbers charged at local rates, offering a cost-effective option for businesses.
• 0330 Numbers: Similar to 0300 numbers, these are also billed at local rates and can replace freephone numbers.
• 01/02 Numbers: Standard geographic numbers that are often more affordable to call than premium-rate virtual phone numbers.

Who calls the 0808 number from abroad?

An 0808 number allows customers or callers outside the UK to call a UK business or service. However, a phone service provider of other countries will charge them in respect to international calls.