Are you looking for a scalable VoIP provider to accommodate the changing needs of your business? 

Choosing the right provider is crucial for business success. The right provider offers outstanding customer support, enhances collaboration among team members, and provides around-the-clock service, ensuring minimal downtime.

It also provides stable connections to prevent call drops and ensure top voice quality, giving your business a more professional image. 

But which provider is best for your business growth? Every business has unique requirements. Consider selecting a dependable provider like Dialaxy. It will significantly contribute to your business’s overall success. 

This blog compares Yodel and Dialaxy’s pricing structure, yodel vs dialaxy features, and user reviews so that readers make informed decisions when selecting the best provider for their business. So, let’s get started. 🚀

🔑 Key Highlight
  • Provides brief introduction on Yodel and Dialaxy.
  • Explains why Dialaxy is the best cloud-based phone system for your business.
  • Provides Dialaxy vs Yodel: Pricing, feature, and user review comparison.
  • Provides the points to consider when choosing a reliable virtual number provider. 

What is Yodel?

Yodel is a cloud-based business phone system offering virtual and toll-free numbers in over 50 countries. It is affordable and gives businesses of all sizes access to advanced intelligent automation features. These features help you deliver high-quality phone calls and can improve inbound and outbound call campaigns

Yodel is transparent about its pricing plan. Both premium and standard plans are loaded with features and, importantly, budget-friendly for startups or small entrepreneurs. You can set up your Yodel account in 5 minutes without a complicated onboarding procedure.

It is a customizable and user-friendly VoIP solution with integration capabilities. It offers excellent, uninterrupted service, further enhances the agent’s productivity, and improves the business’s sales and ROI. 

What is  Dialaxy?

Dialaxy is a leading contact center solution that provides virtual, toll-free, local, and mobile numbers for 100+ countries. It offers robust call management features such as Interactive Voice Response, call monitoring, SMS filters, call queuing, and many more features that facilitate seamless communication with international clients and partners. 

Dialaxy is ideal for freelancers, contact centers, and businesses. It ensures effortless integration and unmatched efficiency. It is also affordable and straightforward to set up and activate. Its pricing plans start at $20 per user per month and charge $5 per additional user. There is no hidden charge, and you can cancel at any time. 

Additionally, it helps you upgrade your service with hassle-free number porting. It ensures improved communication solutions for businesses seeking reliability and effectiveness. 

Discover why Dialaxy is the best cloud-based phone system for your business.

Dialaxy is a reputable provider that helps you virtually operate your business in the international market at a cost-effective price. With the virtual number, you can have a local presence and build a solid customer base.

1. Affordable pricing plans with no hidden fee.

Our features are affordable and transparent, with no hidden costs. We have essential, plus, and pro plans to suit your needs. The basic plan starts at $ 20 per user per month, and a pro plan is our popular plan, which costs $60 per user per month. We ensure seamless communication and exceptional customer experiences. 

2. Powerful VoIP features

Our virtual number has cutting-edge features that can significantly elevate your business operation. Global calling, number sharing, CRM integrations, Voicemail drop, agent addition, multiple phone numbers, and desktop notifications are some of the features that assist your businesses in delivering high-quality calls and improving first-call resolution. 

3. Simple to set up and activate

We are more accessible to implement and use than most of our competitors. We eliminate the complicated onboarding processes to ensure our customers have no difficulty using our service during their tenure. You can provide the necessary documents and promptly set up your account in 5 minutes. 

4. Outstanding customer service

We ensure that our clients and customers are satisfied with the support they receive. To improve customer experience, we provide around-the-clock service via multiple channels, such as live chat, phone, email, or community forums. Lastly, we are a user-friendly solution designed to streamline your existing workflow. 

Dialaxy vs Yodel: Pricing Comparison

Dialaxy Pricing Plans Yodel Pricing Plans
Essential Plan: $20/user/month. (1 user)

Plus Plan: $40/user/ month. (3 user)

Pro Plan (popular): $60/user/ month. (5 users)

Premium Plan: $25/user/month.

Premium Plus Plan:$35/user/month. 

It charges $5 per additional monthly user in all essential, plus, and pro plans.  It charges $5 per additional monthly user in both plans. 
Features Offered:
  • Global Calling
  • Integrations with third-party apps. 
  • Toll-free numbers
  • Multiple phone numbers
  • Inbound and outbound calling
  • IVR
  • Concurrent calling
  • Voicemail drop
  • SMS filters
  • Frictionless SMS
  • Number sharing
Features offered:
  • Slack Integration
  • Custom greeting
  • Voicemail
  • Voice IVR
  • Call forward
  • Call recording
  • Call transcription
  • Call conference
  • Take calls in the browser
  • Zapier integration
  • Music on hold

Feature Comparison between Dialaxy and Yodel

Dialaxy Features Yodel Features
Virtual Phone Numbers: It offers international virtual phone numbers for over 100 countries worldwide.  Virtual Phone Numbers: It provides virtual phone numbers for over 50 countries. 
Omnichannel support: It facilitates seamless interaction via phone calls, SMS, web, desktop, and mobile applications. Omnichannel support: It provides customer support via phone, email, helpdesk, chat, FAQs, and live chat. 
AI features: Coming Soon AI features: Voice IVR, call screening, voice transcription, canned responses, speech recognition, and synthesis. 
API: It does not offer API API: Offers API
Platform supported: Windows, Mac, Linux, Mobile, and iOS. Platform supported: Web and mobile apps, desktop apps, and SIP support. 
Integrations: It integrates with CRM systems, Hubspot, and Salesforce, including messaging, storage, sales, and marketing tools.  Integrations: It integrates with Slack, Discord, Zendesk, Drift, Zapier, and Integromat. 
Ideal for: It is best suited for freelancers and businesses, whether startups or large-scale enterprises, with high call volumes.  Suitable for: It is best suited for small, mid-size, and large enterprises. 
Useful features:
  • Multichannel support
  • Global Calling
  • Voicemail Drop
  • Frictionless SMS
  • One-click setup
  • CRM integration
  • SMS filters
Useful features:
  • Call center management
  • VoIP connection
  • Call Recording
  • Call transcription 
  • Callback Scheduling
  • On-demand recording
  • Manual Dialer

🔔 You might also like to read the “ Cloudtalk vs. Dialaxy” blog to learn why Dialaxy is the best alternative for your business growth.  

Dialaxy vs Yodel: Review Comparison

Yodel: User Reviews at a Glance

Jack

Yodel has some excellent features – the digital assistant can be customized to have a personalized greeting (or you can record your own), ask the caller for their intended department or person, and even answer simple questions using some integrations. These are features that I did not expect to find outside of a very expensive enterprise solution.

Running our phone system through Slack has been great for our productivity. We’re freed from answering the phones without knowing who’s calling. 

Dave

I wish Yodel weren’t so dependent on Slack. I would love the desktop version as well. The new mobile app allows additional ways to accept calls, but a desktop app would be great. 

Dialaxy: User Reviews at a Glance

Thomas Smith

Chief Executive Officer

Dialaxy has become an invaluable asset. The call recording and analytics features enable me to analyze critical communications, refine strategies, and enhance leadership effectiveness. It’s an indispensable tool for small business owners seeking seamless communication and continuous improvement. 

Robert Brown

VP of Operations

Dialaxy has become my essential companion. With its advanced messaging features, I efficiently communicate important updates to staff, ensuring seamless information flow and enhancing the guest experience. It’s a game-changer for hotel leaders. 

What are the factors to consider when choosing between Yodel and Dialaxy?

There are many factors to consider when choosing between the best VoIP software. Some of them include:

  • Before looking for the best provider, you should make a concrete plan regarding your business budget, communication needs, and goals. Simply list your business needs.
  • After clarifying your business requirements, comprehensively understand the available VoIP providers, pricing plans, features available, price per user, hidden costs, and other upgrade-related costs. 
  • Check whether the provider can integrate with your existing communication software.
  • Enquire regarding the around-the-clock service and the availability of security and AI features.
  • Consider looking for a reputable provider with flexibility and customization options. Then, choose the best one so that you can tailor the system to your specific needs. 

Yodel vs Dialaxy: Which one is better?

Yodel and Dialaxy are both standard business communication solutions over traditional phone services. They provide virtual numbers and enable long-distance and international calls at a cheaper rate. Choosing the best VoIP provider is essential for businesses of all sizes. The right provider ensures seamless, reliable, and crystal-clear voice quality that contributes to the overall success of your business. 

Choose Dialaxy if:

  • You require an accessible business phone system with clear pricing structures and an easy-to-use UI. This system offers superior call quality and sophisticated call management features.
  • You need powerful call management tools that are highly scalable and guarantee exceptional call quality phone experience for your callers. 
  • You need the virtual number with broader global coverage as Dialaxy provides an international number for 100+ countries.

Choose Yodal if:

  • You need a reliable VoIP system that provides high-quality voice calls, prevents call drops, and offers stable connections at an affordable price. 
  • You need a customizable business phone system with unique features, such as contact synchronization, a call button on a website, canned responses, and easy stop-call recording. It streamlines your existing business communication.

FAQ

If I switch to Yodel, can I keep my pre-existing phone number?

Yes, you can keep your pre-existing phone number while switching to Yodel. You can promptly port your existing number using number porting. 

Which is the best Yodel alternative in 2024?

Dialaxy is the standard Yodel alternative in 2024 because of its powerful features and affordable pricing plans. 

How can I switch to Dialaxy from Yodel.io?

You must submit the letter of Authentication, carrier, and SID details to Dialaxy’s agent. Then, the agent will easily migrate your phone system to Dialaxy. 

What are the primary services offered by Yodel and Dialaxy?

The primary services offered by Yodel and Dialaxy are:

  1. Yodel provides virtual numbers, call management solutions and international calling capabilities. 
  2. Dialaxy offers next-generation features such as CRM integration, call analytics, and customized call routing options. 

Are Yodel and Dialaxy compliant with data protection regulations?

Yodel and Dialaxy VoIP solutions maintain high security to protect confidential customer data from potential breaches. They abide by regulations such as GDPR and HIPAA to safeguard essential client data. 

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.