Are you tired of missing important calls because your phone is secretly forwarding them to another number? 😩 Whether it’s your iPhone, Android, Samsung Galaxy, landline, or VoIP service, call forwarding can be a hassle when it’s not working the way you want it to.

Don’t worry we’ve got you covered!

In this guide, you’ll learn how to turn off call forwarding on any device with just a few simple steps.📲 Say goodbye to unwanted call redirections and hello to uninterrupted conversations!

Let’s dive in and reclaim your phone settings today! 🔓✨

🔑Key Highlights
  • Call forwarding is a telecommunications feature that allows you to redirect incoming calls from your phone to another number.
  • Types of call forwarding include unconditional call forwarding and conditional call forwarding.
  • Follow clear, detailed steps to turn off call forwarding across different devices and services, including Google Voice and Skype.

Understanding Call Forwarding

Understanding Call Forwarding

Call forwarding is a useful telecommunication feature that enables the redirection of incoming voice calls to a different phone number or device.

This feature is useful in many situations, like when you can’t answer a voice call, when you’re traveling, or when you’re using another device. It helps make sure you don’t miss important calls, giving you more flexibility and better communication.

Types of call forwarding

Depending on your needs, there are two main types of call forwarding: Unconditional Call Forwarding and Conditional Call Forwarding. Understanding the differences can help you decide which method best suits your needs.

I. Unconditional Call Forwarding

With Unconditional Call Forwarding, all incoming calls are automatically redirected to another phone number without any conditions. This means that no matter whether your line is busy, unanswered, or unreachable, all voice calls will be forwarded to the specified number.

This type of call forwarding is ideal if you want to ensure that all your voice calls are answered, regardless of whether you’re available or not. It’s commonly used for:

  • Vacation scenarios: Forward all calls to a colleague or voicemail while you’re away.
  • Busy professionals: Ensure you never miss an important call by forwarding everything to your assistant or another number.
  • Business: Keep your customer service or support team responsive by forwarding business calls to a dedicated team member.

II. Conditional Call Forwarding

Conditional Call Forwarding only forwards calls based on certain conditions. There are typically three scenarios in which calls are forwarded:

  • Forward when busy: If you’re already on a call and another incoming call arrives, it will be automatically forwarded to a designated backup number, such as voicemail or another phone line.
  • Forward when unanswered: If you don’t pick up the call within a specified number of rings, it is forwarded to another phone number.
  • Forward when unreachable: This happens when your phone is turned off, out of service range, or doesn’t have network coverage. Calls will be forwarded to a backup number (e.g., voicemail or another number)
🔥Learn More: Conditional vs Unconditional Call Forwarding: Key Differences

How to turn off call forwarding on traditional phones or landlines?

Turning off call forwarding on a landline is typically straightforward. Here’s how you can do it:

  1. Make sure your phone has a dial tone to check if it’s working.
  1. To turn off call forwarding, use the following codes for your phone carrier:
  • For Verizon, dial *73 to disable call forwarding.
  • For AT&T, dial #21# to cancel call forwarding.
  • For T-Mobile, dial ##21# to stop call forwarding.
  1. Listen for a confirmation sound (typically a series of brief beeps) indicating that you have deactivated call forwarding.

If you’re using call recording, make sure to check your settings to see if your recordings will still capture calls once call forwarding is disabled.

How to turn off call forwarding on iPhones?

If you’re an iPhone user, here’s how to turn off call forwarding on an iPhone in a few easy steps:

  1. Open the Settings app on your iPhone.
  1. Select Phone.
  1. Choose Call Forwarding from the menu.
  1. Toggle the switch off to turn off call forwarding.

How to turn off call forwarding on Android phones?

If you’re an Android user, here’s how to turn off call forwarding on an Android in a few easy steps:

  1. Open the Phone app on your Android device.
  1. Tap on the three-dot menu in the upper right corner and select Phone Settings.
  1. Select Supplementary Services.
  1. Tap on Call forwarding.
  1. Disable all call forwarding options:
  • Always forward
  • Forward when busy
  • Forward when unanswered
  • Forward when unreached

How to Turn Off Call Forwarding on VoIP Services?

VoIP (Voice over Internet Protocol) services like Google Voice, Skype, and others offer flexible call-forwarding options. However, if you no longer want calls redirected, here’s how to turn off call forwarding on popular VoIP services:

Google Voice

Turning off call forwarding in Google Voice is simple. Just follow these steps:

  1. Log in to your Google Voice account.
  1. Click the gear icon in the top-right corner to access Settings.
  1. Navigate to the Calls section.
  1. Find the Call Forwarding option and toggle off any numbers where your calls are being forwarded.

Skype Call Forwarding

To turn off call forwarding on Skype, follow these steps:

  1. Open the Skype app on your phone or computer.
  1. Click on your profile picture or name at the top of the screen.
  1. Select Settings, then go to Calling.
  1. Find the Call Forwarding section.
  1. Toggle off the forwarding options so your calls go directly to Skype instead of being sent to another number.

With Skype, you’ll no longer have to worry about calls being redirected to another phone number once you’ve disabled forwarding.

Other VoIP Providers

1. Dialaxy

Dialaxy stands as a leading Cloud-based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

To turn off call forwarding with Dialaxy, follow these steps:

  • Log in to your Dialaxy account.
  • Go to the Settings section on your dashboard.
  • Find the Call Forwarding option.
  • Disable the forwarding settings or remove any numbers listed.

This ensures that all calls to your Dialaxy number will come directly to your device without redirection.

🍞You may like:Best Phone Call Forwarding App in 2025 for Android & iPhone

2. Nextiva

Nextiva is a leading VoIP (Voice over Internet Protocol) service provider that offers cloud-based communication solutions for businesses of all sizes.

It ensures a seamless experience for both teams and clients, with features like call forwarding, voicemail, and virtual receptionists.

For Nextiva users, follow these steps to turn off call forwarding:

  • Log in to your Nextiva account.
  • Go to Settings and then click on Call Settings.
  • Select Call Forwarding.
  • You’ll see several conditions under which calls are forwarded. Disable them all by toggling them off or deleting any forwarding numbers.

This will immediately stop call forwarding on your Nextiva account and bring your calls straight to your device.

3. Dialpad

Dialpad is a phone service that works over the Internet. It provides easy ways for businesses and people to communicate.

It has a simple design that lets you handle calls, texts, and video meetings all in one place. Dialpad can connect with other business tools and includes helpful features like smart call analysis and teamwork tools.

To turn off call forwarding on Dialpad, follow these steps:

  • Log in to your Dialpad account on the web or mobile app.
  • Click on Settings.
  • Find Call Forwarding under your account settings.
  • Toggle off the options for forwarding, whether for busy or unanswered calls.

Now, your Dialpad number will ring on your device as usual, without any redirection.

Final Words

Now that you know how to easily turn off call forwarding on your device, you’ll never have to worry about missing an important call again! Whether it’s your iPhone, Android, landline, or VoIP service, taking control of your call forwarding features is quick and simple.

So, why let unwanted redirections hold you back? Follow the steps above and get back to seamless, uninterrupted communication today! 📞

FAQs

How do I check if call forwarding is enabled?

To check if call forwarding is enabled, go to your phone’s Settings > Phone (or Call Settings) > Call Forwarding. If it’s active, you’ll see the number or voicemail it’s forwarding to. Alternatively, dial #21# to check the status.

Does turning off call forwarding affect voicemail?

No, disabling call forwarding won’t affect your voicemail.

Can I turn off call forwarding remotely?

In most cases, you cannot turn off call forwarding remotely. You typically need physical access to the device or need to contact your service provider to make changes to call forwarding settings.

What happens if my carrier doesn’t support USSD codes?

If your carrier does not support USSD codes, you will not be able to use any functions that require dialing a USSD code to disable call forwarding, such as checking your account balance or activating services.

How to turn off call forwarding Verizon?

To deactivate call forwarding Verizon, follow these steps:

1. Dial the Deactivation Code:

  • From your Verizon mobile phone, dial *73.
  • You should hear a confirmation tone or message indicating that call forwarding has been deactivated.

2. Alternative Method via My Verizon:

  • Log in to your My Verizon account.
  • Navigate to the Call Forwarding section.
  • Select the option to disable or remove call forwarding settings.

3. Contact Verizon Customer Service:

  • If you’re unable to disable call forwarding using the above methods, contact Verizon Customer Service at 800-922-0204 for assistance.

Note: If you don’t have access to your device or the *73 code doesn’t work, contacting Verizon Customer Service is recommended.

How do I turn off call forwarding on my iPhone?

To turn off call forwarding on iPhone, here are a few steps:

  1. Open the Settings app.
  1. Select Phone.
  1. Choose Call Forwarding from the menu.
  2. Toggle the switch off to turn off call forwarding.

 

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.