Have you ever experienced your phone number being labeled as spam when making calls or sending messages? Understanding the reason behind numbers displaying as spam ensures you take proper action and helps you to keep your number in good standing.

When calling someone, you have to be careful about several key characteristics and behaviors. Suppose the number is associated with high call volume, unsolicited calls, robocalls, and caller ID spoofing. If your number gets flagged as spam, then it holds significant consequences, such as missed business opportunities or important calls being ignored. 

This article will explore the reasons why your phone number is displayed as spam and provide you with practical tips to prevent it.

So, without further delay, let’s get started.

🔑 Key Highlights
  • When a phone carrier or spam detection system marks a number as spam, it becomes known as a spam number.
  • If your number is to be identified as spam, you must observe proper manners and address such concerns as swiftly as possible.
  • To prevent your number from being labeled as spam, you should consider factors such as avoiding high call volume, good call practice, and adhering to legal regulations.
  • You can take corrective measures if you understand the reason behind your number being displayed as spam.

What is a spam number?

A spam number is a phone number that has been marked as unwanted by phone carriers or spam detection systems such as call filters. When a number is labeled as spam, it means that it is suspected of engaging in behaviors such as sending unsolicited messages, automated calls, scams, and fraud.

If your number is displayed as spam, it can affect how the recipient’s phone system treats calls or messages from that number. The spam numbers might be blocked or restricted calls and SMS by the recipient’s phone systems.  

This will definitely lead to missed calls, ignored messages, and decreased communication relationships from the spam numbers.

Causes of Number Displaying as Spam

Causes of Number Displaying as Spam

There are various causes of numbers displaying as spam. If the numbers are associated with a malicious website or app, they may be blocked by the recipient’s phone carrier. Additionally, if the numbers have been blacklisted, they will be blocked or restricted by the recipient’s phone carrier.

Here are some causes of numbers displaying as spam:

1. Reporting by Recipients 

Consumers have the ability to file a complaint with their phone carrier to report any phone number that they believe to be suspicious, associated with spam, or engaged in number spoofing. In fact, even a few reports by a recipient can activate spam filters.

2. Use of an automated dialing system

Modern phone devices contain built-in systems specifically designed to identify and manage incoming calls. These systems are capable of identifying and alerting ones that are produced by robotic dialing systems. Whenever such calls are placed, the phone device puts the numbers in the spam list.

3. High volume of calls or text

A significant increase in the number of calls and texts from just one number can be seen as suspicious behavior. If a company makes a lot of calls per day, which are generally labeled high volume and may be flagged automatically, it can be flagged as spam.

4. Unsolicited marketing calls

Because of the annoyance caused by such marketing or nuisance calls, the recipient will report such calls, and this will definitely result in the number being marked as spam by phone companies or other systems. 

How to Prevent Your Number From Being Labeled as Spam?

Prevent yourself from attending unwanted calls, and know about the caller effortlessly to decide what to do with such spam calls before answering.

If you are facing the problem of your number being labeled as spam. Then, you can resolve it with strategies such as contacting your carrier, registering with a call identification service, maintaining good calling practices, and using a verified caller ID service.

Here are steps to prevent your number from being labeled as spam:

I. Avoid high call volume

When calling many people, it is advisable not to contact one or several people on the same day several times. Instead, it is recommended to spread the call volume between 2 or 3 different numbers instead of having a single one. This can help ensure that you are not calling the same contact multiple times and also help you have a more diversified list of contacts.

II. Use good call practices

Make sure to start each call by introducing yourself, the company you are calling from, and the reason for your call. This transparency gives the recipient confidence in the message received, making any form of communication you make effective. It also reduces the chances of your number being considered spam.

III. Adhere to legal regulations

Those involved in telemarketing must ensure that they adhere to all the legal requirements of Telemarketing in the area in which it is conducted. This entails compliance with legal demands such as compliance with the national Do Not Call Registry as well as any other legal provisions. Recipients should be offered an easy mechanism of declining any further communications and their decision should be respected.

IV. Avoid spammy content

Before making the phone call, you have ensured that the information you share during the call is relevant and valuable to the recipient. Do not sound as though you are urging on something at the same time. To ensure the person does not block or delete your message as spam, adapt to the type of content that the receiver may like to receive and the kind of content that he requires to receive.

V. Avoid unwanted calls

Identifying and avoiding unwanted calls is essential to managing call flow effectively. This includes minimizing spam calls, managing interactions with unknown callers, and ensuring that agents are not distracted by unrelated interactions. By reducing the number of unwanted calls, businesses can significantly decrease customer wait times and improve overall agent productivity.

Impact of Having your number labeled as spam

Having your number labeled for spam can be a frustrating experience. It interrupts communication in both the public and personal environments. 

Here’s a detailed look at the impact:

A. Reduce call answer rates

If your phone number is labeled as spam, it can ultimately reduce your call answer rates. Customers or clients may feel your business is untrustworthy, which can harm your brand’s image.

B. Damage Reputation and decreased reach

You may miss business opportunities because carriers may block calls from numbers identified as spam, reducing your ability to reach potential customers and leading to lost sales or client dissatisfaction.

C. Loss of customer trust

If your business’s number is labeled as spam, then your potential customers are less likely to engage with your business and may block your numbers. Customers who feel spammed are likely to take their business elsewhere.

D. Impact on future communication and customer relationships

If your business phone number is marked as spam, it will definitely impact future communication with your customers and clients, which will surely impact customer relationships and trust.

A phone number could be reported as spam because of high call volumes, use of marketing or scam phone numbers, fraud, and false information.

However, if you are going to make a call, it is important to follow the rules and remain as clear as possible. If the numbers are recognized as spam by the corresponding services, one should try to solve the problem with such services.

FAQs

What is a spam call?

Spam calls are calls made with unlawful intent to promote products, services, or schemes. They are often considered annoying and misleading caller IDs. 

What behaviors may cause spam to be flagged more frequently?

If you want your number not to be flagged as spam, you have to maintain good practice of calling, use a verified caller ID service, register withcall an identification service, and more.

Here are some behaviors that may cause spam to be flagged more frequently:

  • High volume 
  • Short calls
  • A high volume of unanswered calls
  • Sending pre-recorded messages
  • Automatic dialing
  • Phone calls are not returned when missed. 

How do I identify a spam number?

To spot a spam number, look for the following signs: unfamiliar or frequent calls from unknown area codes, blocked and private numbers, and calls asking for personal information.

Can call filtering protect against scam calls?

Yes, Call filtering can help protect against scam calls by blocking known scam numbers or analyzing call metadata to identify potential scams. However, users should remain cautious when receiving calls from unknown or suspicious numbers.

What should I do if I receive spam calls?

If you receive a spam call, do not engage with or respond to it. Instead, block the number and report the call. 

Why should I use call filtering?

Call filtering helps you manage your incoming calls more effectively, reducing interruptions from spam, telemarketers, and unwanted callers. It also enhances privacy and security by blocking potentially malicious or fraudulent calls.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.