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Home - Tips - What does Sim Failure Mean on iPhone – Know How to Fix it!
Reviewed by : Prasanta Raut
Imagine trying to make an important business call, but just as you dial, your iPhone says, “SIM failure.”
No signal. No bars. No call and text! What can you do now?
To solve these issues, first, you need to know what SIM failure means on an iPhone.
In this article, we will discuss what what does SIM failure means on iPhone, its causes, and how to fix it.
So, let’s get into it.
Table of Content
SIM failure refers to the situation when your phone is unable to recognize your SIM card. On your iPhone, if it shows that “SIM failure” or “Invalid SIM,” it can mean that your iPhone is unable to recognize your physical SIM card.
SIM failure can occur due to different reasons, which can include a defect in your SIM tray. You are unable to connect with your mobile carrier network and make and receive calls, send texts, or use mobile data if your SIM card isn’t functioning properly.
When your iPhone experiences SIM failure, it will show some signs hinting that there are some issues with your network connection.
Common signs of SIM failure are:
SIM failure can occur due to different reasons. Mostly, if your SIM card is damaged or not inserted properly, you can experience these issues.
Here are some of the causes of SIM failure on iPhone explained:
A SIM card can become damaged if it is scratched, bent, or exposed to moisture. This can prevent it from being recognized correctly by your iPhone, and you can get errors such as “SIM Failure” or “Invalid SIM”.
Cracks or chips, even tiny ones, have been known to cause communication errors between the SIM card and iPhone.
Sometimes, the issue is with your network carrier. Temporary outages, the strength of the signal, or customer service account issues can all cause your iPhone to lose service.
And when this happens, either you’ll get “No Service” showing, or you’ll see “Searching” at the top of your screen, and your SIM will seem like it isn’t working when it really is.
If your SIM card isn’t properly seated in the SIM tray, it will not be able to be read on your iPhone. This can also trigger a “SIM Failure” message. Make sure the card is in the right place and securely inserted in the tray so there will be no issues connecting your network settings or mobile service.
Old iOS or bad software updates can affect your iPhone’s ability to read the SIM. Software glitches can cause corruption in network settings or problems with carrier settings, which could cause your SIM to fail. A software update or restart of your iPhone will often fix this.
Your iPhone relies on carrier settings to connect with network carriers. If your carrier settings are outdated or corrupt, your phone might show “Invalid SIM” or “SIM Failure.”
To check for a carrier settings update to fix the issue, go to Settings > General > About. If the tiniest update for carrier settings is available, it could fix the issue immediately and get you back on a network.
If you’re getting a “SIM Failure” or “Invalid SIM” error on your iPhone, you can solve this issue with a few simple troubleshooting steps.
Usually, a “SIM failure” or “invalid SIM” error is caused by a damaged SIM card.
You can perform several troubleshooting steps that will restore network access for your iPhone, such as restarting your iPhone, reseating your SIM card, checking for software updates, or resetting your network settings.
Each of these solutions is focused on one possible cause of the iPhone SIM failure issue.
Below are the best methods to successfully get your iPhone back to normal.
Rebooting your iPhone is a very simple step, but it can be surprisingly effective in fixing your SIM failure issue. When you reboot your device, it clears out temporary corruptions, refreshes network settings, and reloads essential system functions that make the SIM card work.
This can allow your iPhone to re-establish a functioning connection with your network carrier and resolve problems like the phone not detecting the SIM or showing “Invalid SIM” messages.
Sometimes, if the SIM is not inserted properly then it can also affect your connection. Improper inserted SIM or a dirty SIM card can also show as a SIM failure.
Here’s how you can remove and reinsert the SIM card:
Step 1: Use a SIM eject tool to gently eject the SIM tray.
Step 2: Physically remove your electronic chip from the tray and inspect for dirt, scratches, or damage.
Step 3: Before re-inserting your SIM, gently wipe your SIM with a soft, dry cloth to remove any dirt and dust.
Step 4: Insert the SIM into the tray correctly in the slot.
Step 5: Push the tray back into the iPhone and restart the iPhone.
If the only reason the SIM card failed was that it was on the SIM tray in a non-aligned position, this step will fix it.
Sometimes, experiencing a SIM failure has nothing to do with your iPhone or even the SIM card.
Instead, the issue can be from your network carrier account. If your mobile plan has expired or your account is on suspension due to a billing issue, your SIM can be stopped from accessing the network.
Here is how you can confirm and check your plan and billing:
Step 1: Log in to your mobile carrier’s official app or website, and sign in to your account.
Step 2: Check your account status to make sure your mobile plan is currently active, and check to confirm you don’t have any unpaid bills or an active service suspension.
Step 3: If you’re unable to confirm with your account, call your carrier’s customer support to confirm your SIM card’s status, including whether it’s still active and whether it is still valid.
If your account was in suspension status, finding the resolution for your suspension or reactivating your service plan typically resolves the SIM failure message relatively quickly.
Using an older version of iOS can lead to SIM failures at times due to bugs or compatibility issues. Apple continues to release updated versions of iOS periodically that fix these types of problems, including compatibility problems that can affect how your iPhone recognizes your SIM or your network carrier.
Step 1: Open Settings on your iPhone.
Step 2: Select General and Software Update.
Step 3: If an update is available, select Download and Install.
Step 4: You can select the update immediately or wait for it to load. After the update is loaded, your iPhone will restart by itself.
Sometimes your iPhone’s network settings can become corrupted and stop your phone from recognizing the SIM, even if the SIM is good. Resetting your network settings will usually fix issues with the connection to the network carrier.
Step 1: Open the Settings app > General > Transfer or Reset iPhone.
Step 2: Choose Reset, then choose Reset Network Settings.
Step 3: If prompted, enter your passcode and confirm the reset.
Step 4: Your iPhone will restart automatically.
This will not delete your personal data, but it will delete any saved data related to Wi-Fi, Bluetooth, and any other VPN settings.
After you restart, check to see if the SIM failure is resolved.
Carrier settings allow your iPhone to connect properly for calls, texts, and mobile data. If the carrier settings are outdated, you could get errors such as “SIM failure” or “Invalid SIM.”
Step 1: Navigate to Settings > General > About
Step 2: Stay on that screen for a few moments. If there is an update available, a pop-up will prompt you.
Step 3: Tap Update when you see the prompt.
Step 4: Once the update is complete, restart your iPhone.
Updating the carrier settings will easily allow you to resolve network connection issues and enable your SIM card to work appropriately again.
It’s important to be on the safe side and protect your personal information. There are different ideas that you can implement in your daily use to prevent SIM failure on your iPhone.
Here are some of the preventive measures to prevent SIM failure on iPhone:
The SIM card is fragile, so be careful with it. Don’t bend, scratch, or put it in dusty, wet, or very hot or cold places. Be gentle when putting it in or taking it out of the SIM tray. This will help prevent damage and errors with the SIM card.
Taking out the SIM card frequently can wear it down and cause connection problems. Only remove it when necessary, and be ready to replace it someday. Only take it out if you need to troubleshoot a problem. This will help keep your SIM card and tray in good shape.
A dirty SIM card or tray can cause connection issues, leading to errors like “Invalid SIM.” Make it a habit to clean both with a dry microfiber cloth to remove dust and dirt. A clean SIM card helps keep a strong connection to your network and reduces problems.
Always check if your iPhone works with your new network carrier before putting in a new SIM card, especially when traveling or switching carriers. If your phone is locked to a carrier, you might not be able to use other SIM cards. This can help prevent SIM problems and connection issues.
Make sure to keep your iOS software and carrier settings updated for the best performance with your SIM card. Regularly check for and install updates under “Settings” to fix bugs and connection issues. Also, check for carrier settings updates to ensure your phone works well with your network carrier.
Installing unverified apps or jailbreaking your iPhone can damage important system files, leading to problems with your SIM card and network connection. It’s best to only use apps from the App Store and keep your operating system as it is to avoid SIM issues.
If you’ve tried everything on this list and your SIM card still doesn’t work, you should call your network provider. They can help you better because they can see your account details.
For example, if you have a new SIM that isn’t working, they can check if it was activated or if there’s a problem on their side. If you think your SIM is turned off or blocked, they can tell you if your account is suspended or if there’s a billing issue.
If your SIM is damaged, they can give you a new one. Usually, calling your provider is the quickest way to fix problems that are harder than basic fixes.
Contact Apple Support if:
Experiencing a SIM failure while you need to the most can be frustrating and irritating. SIM failure will disrupt your call, text, and ability to use mobile data. Your device gives an early sign of SIM failure so that you can prevent further damage.
With some easy troubleshooting steps, you can solve these issues by yourself. Some of the ideas to fix SIM failure include reinserting the SIM, checking for updates, and updating the carrier network.
Additionally, keep your SIM card clean, try not to insert and reinsert the SIM regularly, and choose a compatible carrier. With the right steps and preventive measures, you can stay away from these issues.
“SIM Failure” means your iPhone is unable to detect or connect to the SIM card. This can prevent you from making calls, sending texts, or using mobile data.
It can be caused by a damaged or improperly inserted SIM card, outdated iOS or carrier settings, software bugs, network issues, or problems with your carrier account.
Try restarting your iPhone, removing and reinserting the SIM card, updating iOS or carrier settings, or resetting network settings. If nothing works, contact your carrier or Apple Support.
Yes, physical damage like scratches, chips, or exposure to moisture can prevent the SIM card from being recognized by your iPhone.
No, you won’t lose personal data, but your saved Wi-Fi passwords, Bluetooth pairings, and VPN settings will be deleted.
Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.
Prasanta Raut