Ever feel like sending an email is like tossing a message into a black hole, hoping someone might see it? 💨 Well, say hello to SMS marketing—the faster, snappier, and way more attention-grabbing way to communicate with your customers! 📱✨

But wait, there’s a catch! HubSpot doesn’t have built-in SMS features, which means you need a third-party integration. And if you’ve ever tried shopping for an SMS platform, you know the struggle—either it costs an arm and a leg 🦵💰, or it’s so basic it might as well be a carrier pigeon. 🐦📜

That’s where we come in! We’ve rounded up the Top 5 Budget-Friendly HubSpot SMS Integrations that are powerful and affordable. Whether you’re a sales guru, a marketing wizard, or just someone who loves sending texts without breaking the bank, we’ve got you covered.

Let’s dive in and find the perfect SMS tool to boost your HubSpot experience—because your customers deserve more than just unread emails and missed calls! 🚀

🔑Key Highlights
  • HubSpot SMS is a feature within HubSpot’s marketing automation platform that allows businesses to send SMS (text) messages to their contacts.
  • HubSpot allows you to personalize SMS messages using contact properties like their name.
  • Dialaxy is an excellent SMS platform that is designed for businesses to send bulk SMS.
  • SMS marketing is a crucial tool for businesses looking to engage customers and leads effectively.
  • Your company’s interaction with consumers will change completely through HubSpot SMS integration

How does HubSpot SMS work?

HubSpot SMS is a robust feature of HubSpot’s marketing automation platform that enables businesses to send text messages directly to their contacts. Whether you’re using it for marketing, sales, or customer support, SMS allows for faster communication, greater engagement, and better conversion rates. Here’s how it works:

Seamless Integration

HubSpot does not have native SMS capabilities but integrates with third-party SMS providers such as Twilio, Sakari, and Dialaxy seamlessly. These integrations allow businesses to send SMS messages from HubSpot’s CRM without needing to access another tool.

Automation

Automation within HubSpot allows you to streamline SMS campaigns efficiently. You can trigger automated SMS messages based on specific actions contacts take, such as filling out a form or completing a purchase.

Personalization

HubSpot allows you to personalize SMS messages using contact properties like their name, company, or other custom fields. This helps create a more personalized experience for the recipient.

SMS Campaigns

You can create SMS campaigns similar to email marketing campaigns. You can design the content of your message, segment your audience, and track performance metrics like open rates and response rates.

Tracking & Reporting

HubSpot provides detailed analytics on your SMS campaigns, allowing you to see how many messages were sent, delivered, and responded to. This data can help optimize future campaigns and improve engagement.

Opt-In/Opt-Out Compliance

HubSpot ensures compliance with regulations like GDPR and TCPA (in the U.S.). You can set up opt-in forms where contacts give consent to receive SMS messages and easily manage opt-out requests.

Best 5 SMS app integrations for Hubspot CRM

Here’s a side-by-side comparison of the top HubSpot integrations:

Feature Dialaxy OpenPhone Aircall Sakari SMS Salesmsg
Best For Business communication & call tracking Small businesses & startups Sales & support teams Bulk SMS & notifications SMS for sales & marketing
Pricing Varies, depends on features Starts at $19/user/month Starts at $30/user/month Custom pricing Starts at $35/month
Voice Calls Yes Yes Yes No No
Text Messaging Yes Yes Yes Yes Yes
Integrations CRM, SaaS tools Slack, HubSpot, Zapier Salesforce, HubSpot, Zendesk HubSpot, Zoho, Zapier HubSpot, Pipedrive, Zapier
VoIP Support Yes Yes Yes No No
Automation Yes Limited Yes Yes Yes
Mobile App Yes Yes Yes Yes Yes
Team Collaboration Yes Yes Yes No Limited
Call Routing Yes Yes Yes No No
Bulk Messaging No No No Yes Yes
Free Trial Yes Yes Yes Yes Yes

1. Dialaxy

Dialaxy is an excellent SMS platform that integrates with HubSpot, which means users can send automated SMS messages while still in HubSpot’s CRM!! It was built for businesses to use bulk SMS to automate any follow-up messaging and personalize SMS to maximize engagement with your audience.

With Dialaxy, businesses will be able to run SMS campaigns more efficiently, track their response rates, and optimize their messaging strategy even more effectively. That is a cost-effective option for any business looking for HubSpot-integrated SMS messaging

Features

  • Seamless HubSpot SMS integration for managing SMS campaigns and customer conversations
  • Bulk SMS and automated SMS workflows for marketing and sales
  • Two-way messaging to send and receive messages from customers and leads
  • Shared inbox for team collaboration and improved response management
  • Personalized messages to engage customers with tailored communication

Pros

  • Affordable pricing with a strong feature set.
  • Easy-to-use interface with smooth HubSpot integration.
  • Higher response rate due to automation capabilities.
  • Supports bulk SMS campaigns for marketing sales efforts

Cons

  • Limited international coverage for sending messages
  • Lacks advanced analytics compared to competitors

2. OpenPhone

OpenPhone is a modern phone system that makes communication easy by integrating SMS and voice services with HubSpot. OpenPhone allows businesses to send SMS messages and manage customer conversations through their product while also increasing team collaboration through a shared inbox.

OpenPhone is a cost-effective option for businesses that want a messaging platform that is robust, with strong automation features, and beyond user-friendly for your team.

Features

  • A business phone system with SMS and calling capabilities
  • Integrated with HubSpot for streamlined CRM workflows
  • Automated SMS workflows to trigger messages based on customer actions
  • Team collaboration with a shared inbox for managing conversations
  • Supports personalized messages and response tracking

Pros

  • All-in-one communication tool for calls and SMS
  • User-friendly interface for businesses of all sizes
  • HubSpot integration ensures smooth contact syncing
  • Flexible pricing plans for startups and enterprises

Cons

  • Limited automation features compared to other SMS-focused platforms
  • No bulk SMS support, making it less suitable for large-scale marketing campaigns

3. Aircall

Aircall is a cloud-enabled telephone system that includes SMS messaging functionality for HubSpot. This SMS functionality is ideal for companies looking to build out their sales teams or customer support teams using SMS communication tools.

Aircall’s SMS integration for HubSpot will help businesses personalize SMS messages, boost their customer support experience, and optimize SMS messaging for marketing campaigns, all while integrated with HubSpot!!

Features

  • A cloud-based phone system with SMS messaging features
  • SMS integrated with HubSpot for customer support and sales outreach
  • Automation capabilities for sending and receiving text messages
  • Team collaboration through a shared inbox
  • Messaging analytics to track response rates and campaign performance

Pros

  • Best for customer support teams needing both SMS and voice calls
  • Seamless integration with HubSpot and other CRMs
  • Great call and SMS features for businesses relying on voice communication
  • User-friendly dashboard for managing customer conversations

Cons

  • Higher pricing than standalone SMS platforms
  • Not ideal for bulk SMS marketing campaigns

4. Sakari SMS

Sakari SMS is an effective SMS marketing platform that integrates seamlessly with HubSpot. It gives businesses the ability to send SMS messages, automate workflows, and engage with more audiences by sending personalized messages.

The value of Sakari SMS is its simplicity and affordability – while it has all the SMS features, it also has SMS automation functionality for businesses that may require a scalable SMS messaging solution.

Features

  • HubSpot SMS integration for managing text campaigns and automated workflows
  • Bulk SMS support for marketing campaigns and notifications
  • Automation workflow capabilities for scheduling and triggering SMS messages
  • Personalized texts based on customer data
  • Two-way messaging for real-time customer engagement

Pros

  • Excellent automation features for SMS workflows
  • Easy-to-use interface with HubSpot integration
  • Supports bulk SMS and campaign tracking
  • Great for businesses needing a scalable SMS solution

Cons

  • Pricing can be high for businesses sending large volumes of messages
  • Limited calling features compared to competitors like OpenPhone and Aircall

5. Salesmsg

Salesmsg is a simple application that allows businesses to send SMS messages, automate SMS workflows, and manage conversations directly in HubSpot.

The application serves well for companies looking for an easy and cheap way to communicate with their customers and engage their leads with SMS messages. Salesmsg is an easy-to-use SMS platform with SMS automation features and is ideal for businesses looking for such a solution.

Features

  • HubSpot SMS integration for easy two-way messaging
  • Automated SMS workflows to engage customers at scale
  • Shared inbox for managing customer conversations across teams
  • Bulk SMS support for marketing campaigns
  • Response tracking and analytics to measure SMS campaign success

Pros

  • Simple and intuitive messaging platform
  • Cost-effective solution for small businesses
  • Supports automation and bulk SMS
  • Great team collaboration features

Cons

  • Limited international messaging capabilities
  • It is not ideal for businesses in need of advanced calling features
Also Read: Top 5 Automated Calling Service Providers: A Complete Review

Choosing the Right HubSpot SMS Integration

choosing the right hubspot sms integration.

1. Seamless HubSpot Integration

An excellent HubSpot SMS integration should effortlessly sync with HubSpot’s CRM, facilitating an uninterrupted workflow for marketing, sales, and customer support teams. It allows companies to send and receive texts directly from HubSpot and see tracked SMS activity, and provide one central app to manage all communication instead of switching from app to app.

2. Advanced Automation Capabilities

Automated Capabilities Automation is key to optimizing SMS marketing and customer engagement. You want SMS workflows that automate sending messages based on customer interaction, such as a lead sign-up, abandoned cart, or an appointment reminder. Automated SMS reduces manual work and improves customer response rates and timely follow-ups; these features enhance the customer experience and retention.

3. Features for Maximum Impact

A dynamic SMS platform should offer critical features, such as bulk SMS, two-way conversations, personalized texts, and response tracking. These features allow businesses to reach out via SMS at scale while still capturing the effectiveness of the personal text. A shared inbox creates efficiency among team members while allowing for easy collaboration and fast response times.

4. Cost-Effective Solutions

When choosing an SMS integration for HubSpot, price is an important factor to consider. Businesses should prioritize an SMS platform that offers a competitive price but still includes robust messaging functionality. A cost-effective SMS integration enables businesses to use SMS marketing, automated workflows, and other customer engagement strategies without inflating budgets unnecessarily.

5. User-Friendly Interface for Easy Management

An uncomplicated messaging platform assures that businesses can manage SMS tools easily and efficiently. A simple HubSpot SMS integration simplifies team collaboration, manages SMS campaigns, and streams customer communication, ultimately saving time and improving efficiency in marketing and sales functions.

Conclusion

Your company’s interaction with consumers will change completely through HubSpot SMS integration. A proper SMS integration provides companies with visibility into all activity while automating actions and personalizing messages. As a result, the company will be working to keep customers happy while decreasing response time.

In this way, HubSpot SMS integration will allow your organization to leverage its own features – omnichannel support, AI-enabled messaging, and advanced analytics – to scale operations, optimize its communication strategy, and build stronger relationships with customers. If you take into account your unique business needs and key features, you will feel confident in your choice of HubSpot SMS integration.

FAQs

1. Why should businesses integrate SMS with HubSpot?

Integrating SMS with HubSpot enables businesses to automate text messages, engage more effectively with customers, and manage all communications directly within the CRM. SMS enhances sales, marketing, and customer support by providing clear and immediate communications.

2. Which HubSpot SMS Integration is best for bulk messaging?

Sakari SMS and Salesmsg are the best choices for bulk messaging, as they both can support large-scale SMS campaigns, SMS workflow automation, and audience segmentation for marketing and notifications.

3. Does HubSpot have a built-in SMS feature, or do I need a third-party integration?

HubSpot does not have a native SMS feature, which means businesses will need third-party integrations, such as Dialaxy, OpenPhone, Aircall, Sakari SMS, or Salesmsg, to send and receive SMS messages.

4. Can I automate SMS campaigns in HubSpot?

Yes, many HubSpot SMS integrations provide automation features that enable businesses to trigger SMS messages based on customer actions like lead sign-ups, form submissions, and appointment reminders.

5. Are these SMS integrations Opt-In/Out compliant?

Yes! All of our SMS integrations are compliant with regulations/statutes like GDPR and TCPA, which means it’s simple for businesses to manage Opt-In/Opt-Out requests while still following legal messaging guidelines.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.