Are you looking for a US virtual phone number for your business while residing outside the US? With a US virtual number, you can leverage your business potential locally in any country with the help of a cloud contact center solution or virtual phone system.

In today’s blog post, we will discuss how to get a US phone number and the top US virtual number providers, along with its benefits and features. 

Without any further ado, let’s dive in !!!!!

Understanding US virtual phone number 

A US Virtual Phone number allows businesses to establish their service virtually without needing a physical business or service presence using a cloud communication system.

In a cloud communication system, fixed locations are not required, as voice packages are transmitted through the Internet as part of Voice over Internet Protocol telephony.

VoIP technology lets you make or receive calls from any country or internet-supported device, such as laptops, smartphones, and iPhones, without a Phone SIM. A virtual phone number lets users make and receive calls through a softphone or VoIP application.

You can get The following US virtual phone numbers for your business.

  • US Virtual Local Number

A US virtual local number allows businesses to connect with customers with a custom local phone number associated with a specific state. It allows you to directly connect with the local clients and enhance customer satisfaction and engagement through local market presence. A local number is a cost-efficient way for businesses to expand their global reach, reducing international calling rates. 

  • US Vanity Number  

A US virtual vanity number is a toll-free number with a memorable word or phrase at the end, giving your business a unique identity. It is a great way to build a business identity, as people easily don’t forget numbers with memorable phrases. A vanity number helps a business to feel more established and recognizable. An example of a vanity number could be 1-844- PET or 1-822-COFFEE. 

  • US Toll-free Number 

A US virtual toll-free number allows customers to connect with your business without any call cost. It helps companies to automate call response by redirecting incoming calls to appropriately skilled agents. Most commonly, toll-free numbers are used for customer service as it is a free and convenient way to contact businesses. Examples of toll-free codes are 800, 888, 833, 844, 833, etc.

  • US Virtual Mobile Numbers

US virtual numbers are not tied to a specific geographic area but cover the entire country. This allows businesses to reach customers nationwide, which helps them grow their businesses successfully in the US market. 

Step-by-Step Guide to Getting a US Phone Number in 5 Minutes

Follow these Step-by-step guides to get a US virtual phone number in 5 minutes. 

  • Step 1: Visit the virtual number provider’s website.
  • Step 2: Sign up and create an account.
  • Step 3: Select your preferred area code for your phone number.
  • Step 4: Select the number required for your business, such as vanity, toll-free, or local. 
  • Step 5: Fill out all the required information and complete your sign-up process. 
  • Step 6: Wait a few minutes for your number to get verified.

Benefits of using a US virtual phone number 

The following are the benefits of using a US virtual phone number. 

1. Inexpensive call rates

With a US virtual phone number,  your business can save huge bucks as it eliminates any additional physical cost. Virtual phone numbers run solely on the cloud or the internet, so they don’t require any physical infrastructure. That means you save a lot on various expenses. Virtual US phone numbers provide cheaper call rates than traditional phone lines, so you can connect with customers worldwide without worrying about talk time. 

2. Improved customer service

You can provide personalized and customized service to your customers worldwide using a US virtual phone number. This includes custom greetings, voice messages, 24/7 customer care, etc., encouraging customers to feel more comfortable contacting you and resulting in positive customer interaction, experience, and satisfaction.

3. Advanced features

With a US virtual phone number, your business can experience advanced features such as IVR, call recording, monitoring, DND, unified callbox, etc. Features such as ACD, IVR, power dialer, etc, allow businesses to run smoothly and improve their work efficiency.

It also reduces any repetitive tasks, enabling your agents to be more productive and efficient. Advanced features integrated into your virtual number allow your business to create a more professional image in the market, improving customer engagement. 

4. Enhance customer satisfaction 

Using US virtual phones can benefit businesses wanting to improve communication and deliver excellent customer service. US virtual phone numbers have several advanced features, such as call forwarding, voicemail transcription, call recording, auto-attendants, and call analytics. In addition, custom greetings and voice messages can help businesses connect more with local customers and improve their business communication system, fostering positive interactions, experiences, and customer satisfaction.

5. Establish a local presence in the US

A US virtual number helps businesses and individuals establish their business as a local brand with local numbers in the US, wherever their business is located. You can set up your business remotely in the US without spending money in a physical office. Using a virtual number in the US helps promote your business globally. Additionally, when customers see a familiar US number, it helps them feel more confident and build trust.

6. Global accessibility

With global accessibility, your business can enhance its global customer reach with affordable call rates.  Global accessibility provides businesses with smoother operational efficiency over multiple countries, simplifying global contact for your company. 

Additionally, global calling allows businesses and individuals to stay in touch with their loved ones in the most cost-efficient and convenient way, regardless of their physical location. 

Features of a US phone numbers 

Here are the features of a US virtual phone number. 

I. Call recording

With the call recording feature that comes with your virtual US phone number, you can monitor and evaluate your agent’s performance. This feature can help businesses in several ways, such as increased customer service, higher quality, and operational efficiency. Customer experience and call quality can be improved by using call logs recorded as a manual resource or for training.

II. Interactive Voice Response 

Businesses can programmatically automate call responses with Interactive Voice Response (IVR). IVR helps businesses resolve customer issues quickly, no matter when they reach out for support. With pre-recorded messages or text-to-speech technology, businesses can engage with callers to access information with live agents.

III. Voicemail 

Voicemail is an essential feature in a US virtual phone number as it lets you stay in touch with your customers even when unavailable. You can always leave a voice message without making your customers feel abandoned. With voicemail, you can even leave personalized or marketing messages to customers, making them special and increasing overall customer trust and engagement.

IV. Call Analytics and Reporting 

With call analytics and call reporting integrated into your virtual phone number system, your business can analyze and utilize valuable data on customer and agent behavior and optimize it for marketing strategies. It allows businesses to gain powerful insights into customers’ behavior, assisting them in improving customer service. Call analytics can significantly benefit businesses by enhancing employee productivity, smoother omnichannel communication, customer attraction, and more. 

V. Automatic Call Distributor (ACD)

With Automatic Call Distributor (ACD) integrated into your virtual phone number, your agents can sort incoming calls and distribute them among the rightful agents. It has many advantages, such as cost reduction, immediate response, increased productivity, etc, which are essential to running a successful call center. ACD also offers smooth collaboration with features such as video conferencing, listening, instant messaging, etc., making resolving any issues easier for agents. 

Different area codes in the US 

  StatesArea code 
Florida 239, 305, 321, 352, 386, 407, 686, 561, 727, 754, 772, 786, 813, 850, 863, 904, 941, 954
Nevada702, 725, 775
North Carolina 252, 336, 704, 743, 828, 910, 919, 980, 984
Alabama205, 251, 256, 334, 938
Texas210, 214, 254, 325, 281, 346, 361, 409, 430, 432, 469, 512, 682, 713, 726, 737, 806, 817, 830, 832, 903, 915, 936, 940, 956, 972, 979
Maryland240, 301, 410, 443, 667
New Mexico505, 575
Hawaii808
Arizona479, 501, 870
Washington 206, 253, 360, 425, 509, 564
Oregon503, 541, 971, 458
Louisiana225, 318, 337, 504, 985
Delaware302
California209, 213, 279, 310, 323, 341, 408, 415, 424, 442, 510, 530, 559, 562, 619, 626, 628, 650, 657, 661, 669, 707, 714, 747, 760, 805, 818, 820, 831, 858, 909, 916, 925, 949, 951
Virginia276, 434, 540, 571, 703, 757, 804
West Virginia304, 681
Tennessee615, 432, 731, 901, 629, 865, 931

Top 6 US virtual phone number providers 

Here are the top 6 US phone number providers. 

     Number Provider           Pricing        Key features 
Dialaxy$20 per month100+ integrationACDIVR
CallHippo$20 per monthCall recordingCall analytics Call monitoring 
TextNowfree (SIM and add-on cost)Custom Phone NumberVoicemailCustomizable number
GoogleVoice$16 per monthCall transferCall monitoringNumber porting 
RingCentral$20 per monthCall Analytics Call routing Caller ID
Grasshopper$14 per month SMS textingWifi callingCustom greeting 
SkypeFreeHD video callingScreen sharingLive subtitles

How to get a US phone number from Dialaxy? 

Here is the step-by-step process on how you can buy a US virtual phone number from Dialaxy:

Sign Up to Dialaxy: Sign Up and Create an account.

Select your virtual number: Select the US virtual number from the offered service or country pool options.

Select plan and city: Enter the city or state of your phone number and select the desired phone number type with the needed plan and features.

Checkout and Activation: Proceed forward and purchase the desired plan and number type. Then, check and make the payment.

Make a call: Congratulations!! You have your US virtual phone number. Make your desired first call with a virtual phone number from anywhere.

Conclusion 

The above article mentions all the necessary information to obtain a US virtual number outside the US. We encourage you to get a virtual US phone number for your business as it offers numerous benefits, such as cost-effectiveness, productivity, efficiency, flexibility, and scalability. Virtual phone numbers are necessary today as they provide various benefits to boost and enhance your business operation.

We hope you enjoy this article, and we highly encourage all readers to research all the providers and features deeply to get the best for your buck. Compared to the other providers, Dialaxy’s VoIP service and cloud communication solution are reliable, cost-effective, and suitable for business scalability. They allow the business to have a presence regardless of where they are located and effectively manage its customer service, employees, agents, Clients, and customer communication system remotely.

FAQs

Can I get a US phone number if I don’t live in the US?

Yes, you can get a US phone number even if you don’t physically live in the US. 

Can I choose the area code for my US phone number?

Yes, you can choose the area code for your US number. Many virtual phone number providers allow you to choose from various area codes, providing flexibility to select area codes that align with your business needs.

Is it legal to have a US phone number if I don’t live in the US?

Yes, owning a virtual US phone number is completely legal, even if you don’t reside in the US. Virtual number providers operate within legal regulations and abide by international telecommunication rules. 

 Do I need a US address to get a US phone number from outside the US?

No, you typically don’t need a US address to get a US phone number outside the US. VoIP number providers operate internationally; you do not require a physical presence in the US for a virtual number.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.