How to Forward a Voicemail From Every Kind of Device?

Businesses always try to avoid missed or unattended calls. In some situations, their staff may be busy with another call or temporarily lack phone reception. That’s where voicemail forwarding comes into play.

Anyone who runs or wants to run a company that focuses on its clients should learn how to transmit a voice message. This has also become necessary for contemporary contact since many telephone calls end up in voicemail.

And who could reason otherwise? This feature enables us to learn the subject of our customers’ telephone conversations in cases when there are no answers. If you still use some cellular providers for voicemail forwarding, then it’s time to switch up.

Suppose you came here to learn about forwarding a voicemail. In that case, you have come to the right place at the right time. In this blog, we’ll provide everything about forwarding a voicemail. You’ll also learn about its benefits, how to disable it, and what errors to avoid while forwarding it.

So, without any further delay, let’s get started on the main topic of forwarding a voicemail.

What is Voicemail Forwarding?

Voicemail forwarding is an option present on some phone applications. It allows you to receive voicemail on one device and transfer it to a partner or a friend.

Imagine it as a call forwarding service, or when you have to forward an email. The only difference is that instead of a text-based message, you forward a voice message.

If a business has employees who are constantly on the phone, and its employees can be split into salespeople or customer support employees, or there are different departments. It makes sense to have a dedicated platform.

After a certain amount of time, certain cellular providers tend to delete voicemail messages after being accessed. This is why VoIP phone systems allow you to send voicemail messages to either Gmail or any other email service provider for storage purposes whenever they possess vital and secret data.

How do you forward a voicemail on a landline?

It is important for a business to learn how to forward a voicemail on multiple platforms. Let’s explore the steps to forward a voicemail on a landline.

Step 1: Start by pressing the voicemail button or dialing 86 on the phone keypad. If the voicemail button is not available, then dial 86.

Step 2: After pressing the voicemail button or dialing *86, enter the passcode.

Step 3: Navigate through the menu options, as different operators have different menu functions.

Step 4: Input the recipient’s number you wish to send it to, and then press the # key.

Step 5: Once you complete the transfer, the voicemail will be forwarded to the recipient.

How to Forward a Voicemail on Mobile?

How to forward a voicemail on Android?

Most of us are incredibly reliant on our smartphones, and with good reason—they make our lives a whole lot easier. But even the most technologically savvy person can run into a problem from time to time.

A large number of individuals lack knowledge about how to forward a voicemail on an Android phone.

Let’s go through the procedure for sharing a voicemail on your Android phone.

1. Launch the Phone application.
2. Click on Voicemail.
3. Choose the voicemail you wish to share.
4. Tap on the Share icon.
5. Pick the application through which you want to share the voicemail.
6. Enter the contact information of the person with whom you want to share the voicemail.
7. Tap Send.
8. Tap the back arrow to go back to the Phone application.

How do you forward a voicemail on an iPhone?

Most of us are incredibly reliant on our smartphones, and with good reason—they make our lives a whole lot easier. But even the most technologically savvy person can run into a problem from time to time.

One common issue is not knowing how to share a voicemail on an Android phone.

Let’s have a look at the process of forwarding a voicemail on your Android phone.

1. Open the Phone app
2. Tap on Voicemail
3. Select the voicemail you want to share
4. Tap the Share icon
5. Select the app you want to share the voicemail through
6. Enter the contact you want to share the voicemail with
7. Tap Send
8. Tap the back arrow to return to the Phone app

How to Forward a Voicemail on a Computer?

If your business communication platform lets you call and text from a computer, you may need to forward a voicemail to a separate device. VoIP platforms like Dialaxy automatically forward voicemail notifications so you can monitor incoming calls.

Let’s explore how to send a voicemail on a computer. The procedure for sending a voicemail on a computer closely resembles the process for sending a voicemail on a phone.

Step 1: Start by opening the voicemail that you want to send.

Step 2: Next, select the forward option and input the phone number of the intended recipient for the voicemail.

Step 3: Lastly, click on send.

Limitations and Restrictions of Forwarding Voicemail

Forwarding voicemail can be useful, but there are certain limitations and restrictions to be aware of. When forwarding voicemail messages, it’s important to consider several factors that may impact the process:

1. File Size Limits: Keep in mind that some email clients and VoIP systems impose restrictions on attachment sizes, which could prevent the forwarding of large voicemail files.

2. File Format Compatibility: Voicemail files may use formats that are not universally supported, such as .wav, .mp3, or .m4a, which might create issues for recipients lacking the required software to open them.

3. Privacy Concerns: Forwarding voicemails without consent may violate privacy regulations or company policies, particularly if the content is sensitive or confidential.

4. Legal and Compliance Restrictions: Depending on the region or industry, there may be legal limitations or compliance requirements governing the forwarding of certain types of voicemails, especially in regulated sectors like finance or healthcare.

5. Platform Restrictions: Certain VoIP or phone systems may restrict voicemail forwarding to specific recipients within the same network or organization, or may not allow forwarding at all.

6. Retention Policies: Voicemail systems may have retention policies that automatically delete messages after a specific period, limiting the ability to forward older messages.

7. Quality Loss: Converting voicemails between formats during forwarding could result in a loss of audio quality, potentially making the message more difficult to understand.

8. Limited Forwarding Options: Some systems may only allow forwarding via email, which restricts direct forwarding to other phone numbers or communication platforms.

Benefits of Voicemail Forwarding for Business

Voicemail forwarding can be useful in various conditions, especially in sales or customer service. If you run a business, learning about its benefits can ease your decision on whether to use it or not. Here is the list of benefits of voicemail forwarding for your business.

• Faster Response Time: Voicemails can be sent directly to your email or phone, making sure you never miss important messages, even when you’re not in the office.
• Increased Flexibility: Team members can check voicemails from any place, enabling remote work and quicker responses to clients.
• Streamlined Communication: Voicemails from multiple numbers can be forwarded to a single inbox, simplifying communication management.
• Heightened Productivity: Employees can prioritize and reply to messages more effectively, saving time on managing voicemails.
• Improved Customer Service: Faster and more organized responses result in better customer satisfaction and loyalty.
• Documentation: Voicemails stored in email offer an easy way to save and retrieve important communications for future reference.

Common Errors to Avoid When Forwarding Voicemails

When forwarding voicemails, several potential pitfalls can lead to problems, whether it’s sending the message to the wrong person, violating privacy regulations, or encountering technical issues. Here’s a detailed look at common errors to avoid:

1. Sending to the incorrect recipient

• Risk: If you mistakenly forward the voicemail to the wrong person, you have doomed yourself and possibly the other person to suffer the consequences. For instance, you might be in a position to reveal sensitive information to another individual who has no right to the particular information.

• Solution: Forwarding any mail without checking the recipient’s email address or phone number is not advised. If possible, go to the address book or directory and select the appropriate contact so that there will be little or no chance of typing wrong.

2. Forgetting to attach the voicemail

• Risk: If the recipient is anticipating content, such as a forward copy of the message attached to the voicemail, he or she may be bewildered.

• Solution: Prior to clicking “Send,” ensure that the voicemail file has been attached. Some email platforms allow users to customize reminders or alerts that will prompt them should they attempt to send an email without including any attachments.

3. Exceeding file size limits

• Risk: It is not uncommon for voicemail files to become excessively large, especially if they go on for a long time. Email clients and messaging systems limit file sizes (e.g., 25MB for Gmail), so trying to send a file that is too big could render the delivery unsuccessful.

• Solution: If required, compress your voicemail file. Otherwise, you could send large files using file-sharing services like Google Drive or Dropbox. Alternatively, look for options in your system that enable you to forward voicemails via links instead of attachments.

4. Ignoring privacy and confidentiality

• Risk: Please note that I have adapted my speech to reflect the new way of speaking that has emerged in response to environmental changes, with everyone being educated in the same manner.

• Solution: Before forwarding, it’s better to review everything in the voicemail. If there are any personal privacy matters, ask the sender for consent before transmitting or erase the confidential parts where feasible.

5. Sending unsupported file formats

• Risk: While some of the file types may not open for some of the recipients, the possible extension outputs included are: wav and . m4a files. Suppose they lack the compatible software to play it if they are built on different operating systems altogether.

• Solution: Before recording and sending that voicemail, you may wish to alter its format to MP4, MP3, or something similar. This implies that the person receiving it does not have to download a special program to listen to the recording.

6. Not checking audio quality

• Risk: If a voicemail message contains almost no clear sound, then at times it can be better not to leave the message at all because it may lead to squabbles or agitation.

• Solution: Before forwarding any voice message, ensure that you listen to it so that you do not develop any uncertainties. If in a voicemail, it appears that some of the points made are unclear or muted, one is able to take notes of the highlights in writing or obtain a clearer version of such a message.

7. Failing to provide context

• Risk: If you record a voicemail with the message ‘The following conversation is forwarded’ or ‘This conversation is forwarded, please review, there is no context given that an ongoing conversation is being forwarded, which may get someone way off base or misinformed on something.

• Solution: A forward message should be accompanied by a brief message to the recipient explaining how the voicemail works and its history. This will help the receiver to know why they received the voicemail.

8. Overlooking legal and compliance issues

• Risk: Certain fields, such as finance and health, have information sharing policies that are normally set very high. In its absence, it becomes possible to forward voicemails that contain sensitive information, and it leads to the need to take legal action.

• Solution: Before forwarding voice messages, ensure that you are well conversant with how the existing legal and compliance practices/requirements apply before forwarding voice calls in case they contain sensitive or exploitative information. Moreover, forwarding content should be done in a professional and appropriate manner by adhering to code of ethics and bylaws that govern the specific field.

9. Not informing the original sender

• Risk: In workplaces, relaying a voicemail without letting the original sender know may be considered unprofessional or rude; this is particularly true for voicemail messages that contain delicate content.

• Solution: You should let the first user know if you’re forwarding their voice message, especially if it is of a serious nature or includes third parties. This will ensure healthy communication between parties with respect to professionalism and openness.

How to Disable Voicemail Forwarding?

If you ever decide you want to stop forwarding your voicemail to another phone, you can easily disable the setting.

To stop voicemail forwarding, follow these steps:

1. Access the Phone app on your iPhone and go to the Voicemail tab.
2. Click on the Settings icon located in the top right corner.
3. Then, scroll down until you find the Forwarding Voicemails option.
4. Tap on it, and then turn the switch to Off.

Forward Voicemails Easily with Dialaxy

If you’re looking for friction-free voicemail forwarding, use a VoIP voicemail service like Dialaxy. It differs from your usual tools and offers unlimited voicemail boxes, so you never miss a call!

Not just that, it also offers customized voicemail greetings, voicemail recording, voicemail access via an inclusive dashboard on the go, integration of voicemail boxes with CRM or Business management software, and more.

Dialaxy enables you to retrieve messages on all devices—landlines, phones, and computers. It helps you set up a massive voicemail inbox and forward it relatively easily.

Step 1: Set up an account on the platform and get a Dialaxy virtual phone number.

Step 2: Go to Number Settings in the platform and select the Music and Text option. Then, select the preferred language for the voicemail greeting before uploading text and music.

Step 3: Click on the voicemail transcript to automatically convert voicemails into email transcripts before forwarding.

FAQs

Is voicemail forwarding the same as call forwarding?

No, voicemail forwarding and call forwarding are two different features. Voice mail forwarding allows you to send a voicemail message to another person’s email or phone number, while call forwarding redirects incoming calls to another phone number when you’re unavailable.

Can I forward my voicemail to more than one person?

Yes, you can forward your voicemail to as many people as you’d like. Just add their phone numbers in the Voicemail Forwarding settings on your account.

Can I forward the voicemail to email?

You can forward voicemails to email by converting them into audio files.

How do I save and forward a voicemail?

Your phone automatically saves voicemail messages unless your voicemail inbox is full. Just open your voicemail app and select a saved message. Then, you can forward it through text, email, or a communication tool like Slack.

How can you deactivate your voicemail forwarding from your phone codes?

You can deactivate your voicemail forwarding setting from your phone (MMI) codes by dialing code ##004#. This code tells the mobile service provider to disable the call forwarding conditions it relies on.