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Home - Contact Center - Struggling with Email Overload? 10 Smart Ways to Fix It
Reviewed by : Prasanta Raut
Do you often find yourself buried under a never-ending list of emails?📩😟
You’re not alone.
With the increasing use of emails everywhere, it is not surprising that your inbox is overloaded.
But what if I tell you it is manageable?😉 That you can take control of your inbox in no time.
This blog aims to help you sort your inbox like a champ.
You can unlock 10 smart ways to fix your email overload.💡
Table of Content
Email overload is the phenomenon of being swamped by endless emails every day.
Emails are used as a professional means for effective business communication in the workplace. Businesses tend to prefer emails over any other medium to showcase their professionalism.
But with everybody leveraging emails, the number of emails we receive on a daily basis is unbearable.
The inbox is flooded with ceaseless emails from colleagues, seniors, clients, and business partners.
On a personal level, we subscribe to services and applications as we can get nowhere without signups and logins in today’s day and age.
Hence, companies bombard our inboxes with promotional and marketing emails and newsletters, which, more often than not, can be annoying.🙁
The amount of time we spend in our inbox mentally sorting emails is mind-boggling.
So, sometimes, we only read the subject line to check if we need to respond or delete it right away.
As a result, email overload has become a serious issue today.
You may be wondering, “How did I end up with endless emails in my inbox?”. Well, there are some causes leading to an email overload. Let’s get into it.
Everything requires signups and logins these days. Hence, you sign up for numerous email newsletters during product promotions, online courses, and purchases. You may also subscribe to apps and free trials.
You eventually forget about them. 🙄
The next thing is that your inbox is flooded with their emails. Most of them are irrelevant, and you lose sight of your important emails in the crowd.
If you do not use appropriate email filters, all your emails end up in one place, leading to an unorganized and cluttered inbox.
Now, you need to sort it out mentally.
This increases your workload and stress as you need to spend extra time sorting out urgent email messages from the pool of emails.
Excessive and unnecessary use of CCs and “Reply Alls” often tends to overwhelm employees.
Although the message is not intended for all employees, they will check it “just in case.”
This makes them spend time reading irrelevant emails. In the meantime, they may end up missing important work updates. This leads to work overload and frustration.
Although you have already read the emails or you find them irrelevant, you are reluctant to delete or archive them.
This happens when you fear losing information or have no clear judgment whether it is okay to remove them from your inbox.
This email hoarding makes your email scanning tiring and time-consuming.
Email overload can bring about multiple unwanted consequences. Let’s be aware of the results, too.
Are you constantly checking your emails and sorting them throughout the day? This can be tiring and time-consuming. Constant email checkups will disrupt the workflow and reduce focus.
Too many emails at work create distractions and reduce work efficiency. It shifts focus from crucial tasks to less important ones.
When you are drowned in emails, you are likely to feel stressed and anxious😰. A barrage of emails creates confusion about which one to pay attention to and reply to first. 😮💨
While reading and replying to endless emails is daunting, ignoring them instigates guilt. This increases stress levels and causes burnout, leading to a degradation of mental health.
By the time you are replying to emails, you may miss paramount opportunities. While unnecessary emails take up your attention, key messages related to job offers, doctors’ appointments, and other critical alerts could vanish below them.
Lack of structure and categories will only litter your inbox. The emails will serve as a distraction instead of a door to opportunities.
If you are constantly checking your inbox, when can you focus on your actual work? Emails are only communication tools, not the overall job.
If you check your emails all day, you will surely not have time for creative thoughts, building strategies, and making decisions.
People need specific boundaries between personal and professional time. Checking and responding to your work emails even after your work hours are over can disrupt family time and create conflicts with family members.
This messes up both your work and private life. You may lose sleep due to work overload and end up getting physically and mentally exhausted.
If you have encountered one or more such consequences, it is high time you learn how to fix email overload.
Overcoming email overload may seem like a never-ending battle.
But guess what? It is totally doable.
Here are 10 smart ways to fix email overload. Read below to understand each one in detail.👇
Keeping your Gmail tab open all day only creates distractions and confusion, so you should set a fixed time to check your emails. You could do this two to three times a day.
This email batching technique will allow you to focus on emails and your work in the respective period, preventing one from disturbing the other.
This will reduce possible distractions and increase work efficiency and productivity.
Make the best use of available features such as email filters and folder setup. Categorize your emails into “Urgent,” “Read later,” and other suitable folders.
Create appropriate filters that channel emails to the appropriate folders automatically.
This categorization technique makes it easy to access and read messages when necessary. You can directly navigate to urgent emails, save time, and reduce decision fatigue.
The 4D method involves four actions for emails: delete, delegate, do, and defer. You can delete those emails that you are sure you do not need.
Next, you can delegate the emails to the one responsible. Likewise, if it takes less than 2 minutes to reply, respond to it immediately instead of putting them on hold.
Defer emails if you need to carefully think them over before responding. This allows you to take action readily and not waste time pondering over emails for a long time.
You can unsubscribe from marketing emails and newsletters if you have ever subscribed to them. Removing your email information from such sites and apps saves you from unwanted emails and an overloaded inbox.
You can use email management tools like Unroll.me, which allows you to unsubscribe from newsletters in bulk.
Reducing the number of promotional and marketing emails declutters your inbox, increasing the visibility of key emails.
Another way to fix email overload is to turn off email notifications. Some may find email notifications distracting. You can turn off the notifications on your devices.🔕
Check emails during your set time only. This allows you control over how much time you spend handling emails.
Turning off notifications saves you from behaving like Pavlov’s dog. You are in control of your responses.🧘
Typing all the emails by yourself takes up a lot of your time. Instead, use email templates or canned responses for the emails you need to send frequently.
Templates, such as Gmail templates or TextExpander, allow you to automate email responses. For example: “Thank you for your email. I will get back to you ASAP.”
You can also send customized emails to specific individuals that sound personal. This increases the impact of your messages in business communication.
Email management apps such as Unroll.me and Clean Email facilitate email filtering, tracking, sorting, and unsubscribing from unwanted emails. Such tools help you keep your inbox clutter-free and organized.
Your priority emails are fully accessible at a glance and you do not waste time mentally sorting the emails in your inbox.
Each app offers unique features, so you can choose whichever best suits your needs.
Inbox zero is a practice to keep your inbox empty at most times possible. A clean inbox brings focus, relief and clarity at work.
The huge number of unread emails is a source of frustration and anxiety. Hence, inbox zero, a term coined by Merlin Mann, is a concept where you process every email.
You either delete, archive, respond, schedule, or delegate so that your inbox is always clear.
For team collaboration, you can implement advanced project management tools, such as Slack, Trello, or Microsoft Teams, for effective communication.
These platforms allow you to send messages and communicate, via videos as well, instead of being limited to emails.
Responding to messages on these applications is quicker and easier, making communication efficient and effective. Hence, they reduce email overload.
If you do not want to delete emails because you are not sure whether you may need to check them in the future, archive them.
Instead of leaving them unattended in your inbox, a better solution is to archive your emails. Archiving emails allows you to declutter your inbox while still having access to them when necessary.
You can have a clean and organized inbox with a storage of necessary emails stacked neatly in a vault for future reference.
Further, here are some bonus tips for you to handle or prevent an email overload.
Incorporate these suitable tips in your daily life to maintain a clear inbox that saves your time and increases your productivity at the save time.
Email overload is the expression used to describe the overwhelming amount of emails received in an inbox. It can impact your health and work, so incorporate smart ways to avoid it.
You can set a specific time to check your emails. Check emails a few times a day to avoid missed deadlines.
Archive necessary emails in the quiet corner of your inbox. Use suitable mobile apps to replace emails whenever possible.
Be professional. Handle your emails smartly.
A sorted inbox means a sorted life.
A clean inbox is the goal!🎯
For an orgaized inbox, you can use folders to categorize your emails on the basis of its importance; “Urgent’, “Read later”, etc. This helps you maintain your emails inflows systematically.
The reason you are getting many promotional emails is because you signed up on too many websites and their newsletter to the point you do not remember.
You can opt to unsubscribe from the newsletters you do not read by using Unroll.me, Clean Email, or Gmail’s inbuilt unsubscribe feature.
Of course! Those emails you find irrelevant or promotional can be deleted immediately. While you might lose access if you delete them, archiving could be a safer choice in case you want to see them later.
Some good apps for managing email overload are Clean Email, SaneBox, and Spark. These apps allow you track, sort, and filter emails. Plus you can unsubscribe from unnecessary emails or newsletters.
Yes. When you can set time and method for responding to your emails, it reduces pressure and workload, making you more professional with a better work-life balance. You can use email auto-responders and keep communication clear.
Inbox Zero is a technique where you handle every emails with atleast one action say, responding, deleting, archiving, or ‘read later’. This keeps your inbox sorted and clutter-free.
It increases efficiency and productivity at work.
Set your fixed email check times and limit the frequency to 2 to 3 times a day. This will help reduce email fatigue and increase your time to focus on productive work.
Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.
Prasanta Raut