Explore our comprehensive feature that best suits your business for enhanced communication. Discover now!
Purchase unlimited numbers for unparalleled flexibility and connectivity in your contact center
Expand your business’s reach nationwide with a toll-free number accessible in the US, and Canada
Centralize all your numbers and users in one accessible location, regardless of their global distribution
Register multiple phone numbers for your agents and efficiently manage calls from various devices within a single system
Customize business hours for individual phone numbers, ensuring calls are received at your preferred time
Craft customized greetings for welcome and voicemail messages to enhance caller experience
Easily convert written text into spoken words using our cutting-edge Text-to-Speech functionality
Ensure seamless call routing to the appropriate team member every time by customizing your call distribution
An interactive customer menu, facilitating seamless navigation and access prior to connecting with an agent
Efficiently route calls to teams categorized by location, language, skill, or any other desired trait
Enhance your reach and streamline communication, ideal for contact center operations
Access unlimited call history records for comprehensive tracking and analysis of each number
Efficiently manage multiple conversations with our seamless call holding feature from separate lines.
Access voicemail transcriptions conveniently through the Voicemail Logs section
Boost contact center insights with Call Recording: Capture key conversations for improved communication strategies
Customize your inbound calling journey to align with your business's unique needs and meet customers' expectations
Easily configure call forwarding for your Dialaxy phone numbers to ring web portals, landlines, or mobile apps
Automatically route calls to agents based on customer status, technical skills, or business requirements for efficient handling
Efficiently organize call logs by filtering them based on date and time, providing detailed and refined data.
Easily send and receive global text messages using your Dialaxy number with unlimited logs
Business texting from any registered line in Dialaxy, enabling instant SMS exchange while seamlessly integrating your CRM
Efficiently organize message logs by filtering them based on date and time, providing detailed and refined data
Silence conversations effortlessly with our convenient mute conversation feature to control over your messaging experience
Elevate drip campaigns with automated SMS messages, easily managed from your Dialaxy account
Automate messages with the schedule SMS feature for business to improve communication and boost productivity by sending texts at the perfect time.
Effortlessly schedule MMS for your business to automate multimedia messages, engage customers, and enhance your marketing campaigns.
Access our web applications seamlessly on various web browsers for a versatile and user-friendly experience
Unlock the full potential of our mobile app for effortless communication on the go. Explore intuitive features tailored for convenience and productivity
Access our desktop agent seamlessly on Mac, Windows, and Linux for a versatile user experience.
Make calls directly from your browser using the Dialaxy Chrome extension, eliminating the need to use your phone
Easily share your Dialaxy phone numbers with team members for seamless collaboration
Efficiently organize call, message, voicemail logs by filtering them based on date and time, providing detailed and refined data
Expand your agent group seamlessly for enhanced teamwork and productivity within your organization
Connect with an unlimited number of contacts, ensuring comprehensive communication coverage
Easily import and export bulk contacts for streamlined organization in CSV and Excel format
Receive incoming call alerts directly on your screen and initiate conversations instantly by clicking the banner.
Stay informed with mobile notifications, ensuring you never miss important updates or messages while on the go
Receive voicemails directly to your email account with attached recordings, ensuring seamless access and convenient playback
Stay updated with extension notification, helping you to manage task smoothly
Easily activate integrations with just one click from the Dialaxy admin dashboard, streamlining all settings management
Streamline your workflow with seamless CRM integrations compatible with leading CRM platforms, without switching tabs
Expand your network of shared contacts through Google Contacts, mobile phones, CSV files, or CRM integration
Automatically sync. data with your existing CRM, seamlessly consolidating all information into one unified system
Discover top-tier platforms compatible with Dialaxy for enhanced marketing, productivity, and CRM capabilities
Try Dialaxy live! Schedule your demo session today.
Connect Dialaxy with your favourite tools. View all integration
Find tailored industry based communication solutions for your business needs. Explore now!
Clear calls to advanced collaboration, get your startup's communication covered.
Prioritise patients first and ensure a safe communication.
Enhance customer communication for orders, complaints, and returns.
Maximise customer support for better travel experience.
Boost customer engagement, and manage high volumes of calls.
Maximise guest experience, streamline reservations, and optimize staff collaboration.
Provide franchise support, streamline operations, and ensure seamless collaboration.
Optimize team collaboration, client interactions, and consultations.
Enhance client service, claims processing, and agent collaboration.
Elevate candidate engagement, streamline interviews, and optimize team collaboration.
Enhance student engagement, streamline administrative tasks, and facilitate seamless collaboration.
Manage day to day operations, track shipments, and enhance team coordination.
Streamline inquiries, boost customer service, and team collaboration.
Answer property inquiries and manage client interaction smoothly.
Empower your small business with better communication channels.
Access valuable resources available for optimising your communication strategy. Explore now!
Stay updated with industry insights and tips on our blog.
Explore the advantages of upgrading to Dialaxy from your current VoIP system.
Maximize lead possibilities of your company with Local Phone Number
Get local, toll-free, and vanity virtual phone numbers for countries like the USA, Canada, UK, and many more. Boost global communication with ease.
Get insights into who we are and what we stand for.
Explore inspiring success stories from our regular clients.
Discover A2P 10DLC solutions for reliable messaging.
Get access to our app for seamless communication on the go.
Find answers to common questions on our Help Center page.
Access our free lookup tools to quickly gather essential information. Try them today!
Verify phone numbers and enhance consumer profiles with fresh, accurate lead data from hundreds of trusted sources.
A free phone validation tool designed to accurately verify and ensure the authenticity of phone numbers across various formats and regions.
Perform a free phone carrier lookup on any phone number across various countries, providing instant details about the carrier and network provider.
Perform a free reverse phone lookup on any phone number, allowing you to quickly identify the caller's details from any country across the globe.
Generate up to five unique phone numbers instantly at no cost using our Random Phone Number Generator tool.
Convert text into realistic audio with our free Text-to-Speech Generator. Ideal for accessibility and customized listening, offering two voice options to suit any purpose.
Use Social Media Finder to quickly and reliably search for online profiles across platforms. Simplify your profile discovery process today.
Instantly convert your voice to text for free with our Speech to Text Generator. Fast, accurate, and easy-to-use voice transcription tool!
Craft professional voicemail greetings in seconds. Use our easy generator to create custom messages quickly and make a great impression!
Home - Tips - How to check if your calls are being forwarded?
Reviewed by : Prasanta Raut
You may find that you have missed an important business call or text from a loved one only to discover long after that your calls were being forwarded to an unknown number unbeknownst to you. Such a case, unfortunately, happens more than you might think because of the typically overlooked call forwarding feature
Call forwarding is a great feature when you want to redirect incoming calls to another number if you’re not available, but it’s also another thing if abused or unchecked. It may cause a breach of privacy, expose sensitive conversations, and lead to missed opportunities.
Yet, the more alarming aspect is that many of the users don’t even realize that they are forwarding their calls, thus making them vulnerable to potential risks. Let’s take a look at this blog and identify how to check if your calls are being forwarded.
Table of Content
Call forwarding is a telecommunication feature that allows incoming calls to be redirected to another phone number. There are two main types of call forwarding:
It’s important to regularly check your call forwarding settings for the following reasons:
What Are MMI Codes?
MMI codes, which stands for “Man-Machine Interface” codes, are special sequences of numbers entered on a mobile phone, usually starting with a star (*) and hash (#) symbol, that allow users to access various information about their phone or network settings, like checking signal strength, phone number, or enabling specific features without needing to go through the phone’s menu system.
Key points about MMI codes
After dialing each code, a message will appear on your screen showing whether call forwarding is enabled and, if so, the number your calls are being forwarded to.
Place a test call to your number from another phone while your device is off or in airplane mode.
Observe whether the call is forwarded to another number.
Call forwarding settings can be adjusted directly from your phone’s system settings. If you suspect that your calls are being forwarded, follow the steps below to check and disable any active forwarding options.
By regularly checking and managing your call forwarding settings, you can ensure your calls are routed correctly and prevent unauthorized redirections. If you notice persistent issues with call forwarding, contact your mobile carrier for further assistance.
If you suspect that your calls are being forwarded without your knowledge or you simply want an easier way to check your call forwarding settings, you can use third-party apps designed for this purpose. These apps can help detect and manage call forwarding settings without requiring you to enter MMI codes manually.
Overview of Call Forwarding Detection Apps
There are several apps available on both Android and iOS that can help you monitor and control call forwarding settings. One popular option is “Call Forwarding – Call Divert.” This app, among others, provides an intuitive interface for checking whether your calls are being redirected and allows you to disable forwarding if needed.
I. Download and Install the App:
II. Grant Necessary Permissions:
III. Use the App’s Features:
If you discover that your calls are being forwarded and you want to disable this feature, there are two primary methods: using deactivation codes or adjusting settings through your phone’s menu.
Deactivation codes, also known as MMI (Man-Machine Interface) codes, allow you to quickly disable call forwarding. Simply dial the appropriate code for the type of forwarding you want to disable, then press the call button.
Once you dial the code, you should see a confirmation message indicating that call forwarding has been successfully disabled.
If you prefer to disable call forwarding through your device’s settings instead of dialing codes, follow these step-by-step instructions based on your phone type.
By following these steps, you can ensure that your calls are directed only to your own phone and not unknowingly forwarded to another number. If you continue to experience issues, consider contacting your mobile carrier for further assistance.
Properly managing call forwarding ensures you don’t miss important calls while preventing unauthorized redirections. Here are some key tips to help you use call forwarding efficiently and securely:
So, here it is—the ultimate guide to identifying those sneaky phone calls making their way to another destination without your knowledge. Think of it as letting your phone do some detective work: “Hey, where are my calls going? Are they normal?”
Apparently, using MMI codes, going through your settings, or using an app, you can help your calls remain faithful and keep that privacy intact. Just so you know, call forwarding is that sidekick: useful when needed, but it should never just roam free on its own.
From time to time, just check on your phone app for any unusual call forwarding options, and if you do see any funny business—like unexpected changes in your settings or signs that your phone is tapped—shut it down faster than you can say “bad first date.” If your caller ID shows strange numbers or unknown call reroutes, that’s another red flag. Stay in charge, avoid those sneaky charges, and keep your calls with you! Need advice? Check out community forums where others share their experiences. And if all else fails, just call your carrier and watch them play the tech superhero. Happy calling! 📞✨
You can check if your calls are being forwarded by using MMI codes like *#21# or *#62#. These codes will show you if call forwarding is active and to which number.
Absolutely! You can disable call forwarding yourself using MMI codes like ##21# to turn off all forwarding or ##62# to stop forwarding when unreachable.
Nope, using MMI codes is completely free! They’re just quick shortcuts to access your phone’s settings. However, if call forwarding is enabled to an international or premium number, you might incur charges for forwarded calls. So, double-check where your calls are going!
First, don’t panic—just grab your phone and check your call forwarding settings or use an MMI code to see if it’s active. If you find an unknown number, disable forwarding immediately using the appropriate MMI code or through your phone’s settings.
Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.
Prasanta Raut