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Home - Virtual Phone Number - Fixed and Non-Fixed VoIP: Essential Information and Insights
Reviewed by : Prasanta Raut
VoIP or Voice Over Internet Protocol is a modern substitute for traditional phone lines that make communication efficient using the Internet. The main motive behind the invention of VoIP technology is to lower domestic and international telephone charges.
There are two types of VoIP systems: fixed and non-fixed VoIP. One of the common traits of both technologies is that they allow users to make calls from any part of the globe at a cheaper rate.
In this article, I’ll dig deep into fixed and non-fixed VoIP systems. So, without any further ado, let’s get started.
Table of Content
A fixed VoIP phone number is linked or attached to a physical address. In other words, it is an internet-based phone line connected to an actual address and an account owner.
The phone number will be linked to that specific address even if you switch to another VoIP provider. Since fixed VoIP numbers are tied to a specific location, businesses carry a professional aura among the clients.
Most importantly, due to their physical presence, they aren’t seen as spammy compared to the non-fixed VoIP numbers.
A non-fixed VoIP phone number, also referred to as a virtual phone number, is not linked to a specific address, just like a fixed VoIP phone number. It is dedicated to a person or a device.
It lets you make calls anytime, in any part of the world, via the Internet. The primary benefit of the non-fixed VoIP phone number is that such phone numbers can be handy for making and receiving calls from anywhere.
Businesses that don’t have physical locations love this flexibility and consider this a better option than having a fixed VoIP phone number.
Shaping up your business starts with the right phone system. Voice over Internet Protocol (VoIP) provides exactly that. The only question that arises is which one to go for, either fixed or non-fixed VoIP.
Here, we’ll understand the critical difference between these two so you know precisely which suits your business.
But before diving into the differences, let’s get to what they have in common:
Getting a non-fixed VoIP number or a virtual phone number is a quick and easy job. All you have to do is follow some steps, so let’s get onto it.
Many VoIP service providers are in the market; you should select one that will suit your business. While choosing, look for factors like pricing, features, customer support, customer reviews, etc.
Please choose the ideal one from all the aspects I’ve mentioned here.
Next up, you need to complete the signup process by visiting the official website of the selected VoIP service provider.
You need to create an account by providing an email address, personal info, and business details. You must also pick a subscription plan that is under your budget and provides all the required features.
Once you complete the sign-up process, select the virtual phone numbers that you want for your account. Some of the service providers offer a variety of virtual numbers based on area codes or country locations.
You can browse their virtual phone numbers and pick a number that goes well with your location.
Based on the chosen service provider, some allow you to port your current phone number to the VoIP service.
Since VoIP services need the Internet to run, a reliable Internet connection is a must to make and receive phone calls.
Hence, choosing a reputed Internet service provider is critical. Not only that, but you must ensure your Internet has enough bandwidth to run voice calls uninterruptedly.
To get your fixed VoIP phone system up and running, hardware like IP phones, adapters, and softphones may be needed. However, it mainly depends on your chosen VoIP service provider.
Now, the time has come to test the fixed VoIP connection. Test all your devices and equipment so that every system is configured correctly before going live.
Then, afterward, you need to conduct test calls to ensure the audio quality is good.
Non-fixed VoIP number is ideal for call centers, remote teams, and businesses of all sizes. It allows you to run your business more efficiently and improve customer satisfaction. Here are some of its best practices:
Since you know non-fixed VoIP depends on the internet, you need to have a stable and high-speed connection so that call quality remains smooth.
Ensure you have a backup power source to tackle problems like power outages.
First, you must pick a virtual number that aligns with your brand image. You need to mention your name and the company’s name at the beginning to sound professional during calls.
Lastly, you must record a crisp and clear voicemail greeting with your name, company, and call to action.
Before deciding to choose a VoIP service provider, ensure you look into the security portion as well.
Go with a service provider that includes strong security measures so that customer’s sensitive data remains protected by all means.
Include the virtual number on your website to generate more leads or make your business appear trustworthy. Make the number easily accessible to the target audience by placing it on the website, business cards, and social media profiles.
Analyze call reports and data to figure out the areas that need improvement. Based on that, you can take specific actions or optimize your communication strategies to streamline the business operations.
Invest in staff training so your team understands the VoIP system and its features effectively. It affects the performance of the organization positively and minimizes disruptions.
Whether to go for fixed or non-fixed VoIP depends on various factors and needs. To help you decide better, let’s break down the points to consider:
And that’s a wrap! So, in this article, I’ve covered fixed and non-fixed VoIP profoundly and in greater depth. I hope you like it.
Today, all businesses, from minor to big, have switched to VoIP systems. VoIP allows the exchange of audio, video, or texts all-in-one in one system. So businesses no longer have to rely on multiple different applications to communicate with teams. And that is cost-efficient.
Fixed and non-fixed VoIP are great alternatives for landlines or cellular networks, saving costs and providing many calling features. Depending on your needs, preferences, and budget, you can choose the right type of VoIP for your business.
Fixed VoIP is associated with a physical address and has a local presence, while non-fixed VoIP doesn’t. This is the significant difference between these two VoIP systems.
Non-fixed VoIP isn’t linked to a specific location, so adding multiple numbers is easy. It is best suited for remote teams and global businesses. Apart from that, non-fixed VoIP is cheap.
Tracing non-fixed numbers is possible but is too hard. It isn’t tied to an actual address and can be used from anywhere with an internet connection, so tracing is difficult.
The two major protocols for VoIP signaling are SIP (Session Initiation Protocol) and H.323. SIP is a modern protocol for VoIP systems, whereas H.323 is an older protocol established by the International Telecommunication Union (ITU).
Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.
Prasanta Raut