7 Best White Label VoIP Providers in 2024

If you have been using the Internet as the medium for making calls, then VoIP has to be familiar to you. VoIP, or Voice over Internet Protocol, is a technique that is used for voice or video calls over the Internet.

However, it will not be necessary to define VoIP; instead, we will go a step further and look at ‘‘White Label VoIP’.

A rather obvious indicator of change in VoIP business telecommunications is the appearance of white-label resellers. These resellers allow for the selling of VoIP services with minimal investment in network infrastructure while branding them as the business’s own service.

As such, the conversation will move on as follows: By no drawn-out, let’s get to the topic’s real essence and unveil the 7 most suitable white-label VoIP providers for 2024.

What is White Label VoIP?

White-label VoIP refers to a service that an organization offers in order to enable other organizations to resell Voice over Internet Protocol (VoIP) directly. It is a VoIP service that enables product and service providers to extend their services without the hassles of a VoIP network.

White-label VoIP is especially valued by companies that want to start supplying telecommunication services but do not wish to spend money on channel construction and further maintenance. Through this, the VoIP service provider can allow other businesses to rebrand the service and sell it under their names.

It gives a business the chance to provide an express VoIP service while the company logos, promotion, and customer engagement are in the spotlight. White-label VoIP resellers have control over the service they offer to their clients in terms of price plans, additional services, and interfaces. Four aspects of white-label VoIP are branding, infrastructure, customization and support, and profit margin.

What are the Benefits of White Label Phone Service?

If you lack growing your business within telecommunication and or its products and services, then white label VoIP provider will enable you to grow your business at a lower cost of infrastructure. White-label VoIP service has a lot of advantages. Here are some benefits of white-label communication: Here are some benefits of white-label communication:

1. Cost-effective

White-label VoIP can be instrumental in enabling you to save costs should you wish to set up your telecommunication market. This ensures the purchase of fixed assets at higher efficiency, cost savings during operation, and better concentration on the business. It is not necessary to pursue an investment in the physical framework on which the business will be erected and operated, which, in the final analysis, means savings. It enables business entities to focus on marketing and investment in customers rather than on the technical aspects.

2. Ease market entry

There are opportunities to set up and enable a fast market entry fairly easily. This allows the technicality of the portal to be kept to a minimum to enable firms to concentrate on branding and sales. The service offering is already created, mature, and can be quickly deployed, thus offering the opportunity to enter the market quickly. You do not have to ‘reinvent the wheel’ when tapping into established channels to mitigate risks associated with new technology business undertakings.

3. Customization

White label VoIP service allows for making changes to the brand and adding other feature sets that will make companies unique on the market. The White-label VoIP solutions may easily be compatible with the structure of the business model. This ability enables firms to customize the communication services to reflect their brand and to put in place special attributes for the intranet as well as the internet.

4. Scalability

Scalability is another advantage of white-label phone service because it allows businesses to add new telecom services as they progress. Such solutions enable organizations to scale services to accommodate increased numbers of users or shifting needs without requiring as many additional necessities to build new structures from the ground up as might be needed by a start-up business, hence making the business solution very flexible to meet current and future market requirements.

5. Revenue Generation

Companies opting for a white-label phone service have a chance of making their money through the monthly charges that clients will be expected to pay. From the described necessity, the stable income allows the company to have the financial stability to expand on other opportunities for growth, as well as improve and widen the list of services supplied by the organization.

How to Choose the Right White Label VoIP Provider?

To choose the right white-label VoIP provider, you need to be conscious, and selecting white-level VoIP providers involves several key factors to ensure the providers are able to meet your business needs. You can choose by considering below mentioned factors:

A. Factor to consider

• Reliability and uptime: Examining an efficient phone service call with a large call volume means that you can make calls and not have a breakdown of services to interrupt your call.
• Scalability: Make sure that your provider is flexible enough to accommodate the need for growth or contraction of service. When thinking about service, it is important to think ahead and about future needs and dynamism.
• Feature set: Another thing to check is a number of added features, including call forwarding, call recording, voicemail, compatibility with CRM systems, and complex call analysis. These let you satisfy a myriad of customer requirements.
• Call quality: Check the provider’s call quality. High call quality is essential for effective communication and customer satisfaction. 
• Security: Before choosing the right providers, you should look for features like encryption, secure data storage, and compliance with industry standards and regulations. Maintaining secure communication and protecting sensitive communication data is crucial.

B. Common pitfalls to avoid

• Focusing just on the price: One issue that arises when people choose their providers is that they often go for ‘the cheapest option,’ neglecting the fact that such an option might be ‘the least functional and supported one.’ Thus, providing a balanced service portfolio.
• Neglecting customer support: Many times, one must be wary of what kind of customer care a provider offers. Inadequate customer care results in unresolved customer complaints, which can be annoying. Check that the provider has the best customer relations care.
• Lack of detailed research: Lack of research about VoIP providers can lead to selecting a provider that does not suit an individual’s or a firm’s needs. Selecting a provider requires evaluating the providers present in the current market quite effectively and comprehensively.
• Neglecting security: Neglecting security can expose your business and customers’ privacy to risks and compliance issues. So, you have to prioritize providers with strong security measures.

You can select a white level VoIP provider that aligns with your business goals and deliveries exceptional service to your customers by considering the above factors and avoiding the common pitfalls. 

Top 7 Best White Label VoIP Providers

Let’s discuss the top 7 best white-label VoIP providers:

1. REVE System

It’s a telecom software solution provider offering a complete white-label VoIP service or cloud PBX solution for businesses. REVE System is a top provider best for businesses seeking a cloud-based phone system that they can brand as their own.

Key Features:

• Strong focus on white label 
• Advanced routing
• HD voice & audio calls
• Call screening
• Terminate web calls to any mobile or landline number/PSTN
• Web calling and click to call

Pros:

• It has a user-friendly interface.
• Comprehensive features
• Excellent customer support
• Omni-channel communication

Cons:

• Lack of some functionalities
• Integration limitations

Pricing:

• Contact the REVE System support team for pricing.

2. Omnivoice

Omnivoice is a well-known communication tool that provides a fast, secure, and powerful white-label VoIP service. It is best for businesses desiring customizable and advanced features. It provides advanced features to enhance your business communication and ensure a high-quality service.

Key Features:

• High-quality call recording
• Call recording
• Call transfer
• Call forwarding
• Interactive voice response
• Call logs
• Data privacy
• Integration and automation

Pros:

• Streamlined setup and configuration
• Multi-language support
• Multi-agent capability
• High-quality voice and video call handling

Cons:

• Costly for small business
• Complicated integrations process
• Limited customer support 

Pricing:

3. Twilio

It is a leading and trusted platform that can efficiently power your customer engagement. Twilio is the best white-label VoIP solution provider and can strengthen businesses by unifying their data to build insightful paths to customers. It has been standing out in popularity for API-driven VoIP features.

Key features:

• Messaging
• Omnichannel
• Call quality monitoring
• 24/7 live chat
• Interactive Voice Response

Pros:

• Wide range of communication channels
• Reliable service
• Easy to use
• Well-documented APIs and SDKs

Cons:

• Less user-friendly
• Complex setup and use for beginners
• Pricing can be expensive for high-volume usage

Pricing:

• Pay-as-you-go pricing model with extra features available at an additional cost.

4. WhiteLabel Communication

WhiteLabel Communication offers a complete unified communication solution. It is a well-known white-label VoIP service provider that helps you grow your business with white-label UCaaS solutions. It offers seamless and branded UCaaS solutions to your business customers, which can enhance your customers’ experience and foster brand loyalty without the complexity of developing your infrastructure.

Key features:

• Virtual numbers
• Mobile application
• Device as a service (DaaS)
• APIs & Webhooks
• Unified Communications Client
• Mobile application
• SIP trunking
• Fax to email
• ConnectWise integration

Pros:

• Higher profit margins
• Focus on partnership
• Experiences company
• Complete unified communications solutions

Cons:

• Focus on the US market
• Limited customer reviews
• Potential for vendor lock-in

Pricing:

• Pricing is personalized according to the services and size.

5. Viirtue

Viirtue is another leading white-label VoIP service provider in the market. Its advanced VoIP features, such as call recording, call forwarding, and video collaboration software, allow businesses to compete in the marketplace. Raise your business with Viitue, the best white-label VoIP platform. 

Key features:

• Quality audio and video calls
• Call recording
• Self-service number porting and ordering
• Automation 
• Accessible support
• Customizable marketing
• Intuitive, intelligent products

Pros:

• Improved data management
• Cost-effective 
• Enhanced collaboration
• Increased efficiency
• Scalability 

Cons:

• Management software solutions can be complex.
• Integration issues
• Limited feature set

Pricing:

• Viirtue starts at $5/month per user. Get in touch with the support team for more information.

6. Dialer HQ

Dial HQ offers white-label phone service. It prioritizes seamless communication solutions for businesses and is effective for call centers with bulk dialing needs. You can easily grow your business with its advanced phone system solution. 

Key features:

Call recording

Smart call forwarding

Real-time analytics

Interactive voice response

Automatic call distribution

Call center automation

Pros:

• For bulk dialing needs in call centers
• Easy to use
• Integrates with popular CRM and business management
• Positive customer review

Cons:

• The software might be too intricate for small teams
• Setting it up could take a while

Pricing:

• It offers both monthly and annual plans which are based on the number of users and feature sets.

7. 8X8

8X8 is another well-known white-label VoIP provider. But it primarily focused on carrier partnerships rather then traditional white-label resellers. It offers advanced call management features that ensure provide rich feature set and ease of use. 8X8 is a prominent player in the Unified Communications as  Service (UCaaS), providing its own branded solutions rather than offering a traditional Whit-Label VoIP service.

Key features:

• Unified communication
• Communication APIs
• Call recording
• Call monitoring
• Omni-channel support
• Quality management

Pros:

• Helps deliver exceptional customer experience with agent tools
• Integrates seamlessly with popular business applications
• Reliable and secure platform
• Trusted by industry leaders

Cons:

• The product may be complex.
• The price may be higher depending on the plan.

Pricing:

• 8X8 starting pricing is $24 per user per month.

Conclusion

When selecting a white-label VoIP provider, it’s essential to consider various factors to ensure you choose the right one for your business. The best white-label VoIP providers offer a range of services and features tailored to different business needs.

By choosing the right partner, your business can enhance its service offering, improve customer satisfaction, and drive growth, all while maintaining full control over its brand identity. 

FAQs

How does White Label VoIP work?

A white-label VoIP provider offers a VoIP platform, features, and infrastructure to the carrier or reseller, who can, in turn, offer it to the end customers directly. The reseller then adds the reseller’s brand to the service and offers it to their customers. Technically, the provider manages the existing infrastructure as the reseller sells bandwidth and services to end-users, providing customer support in the process.

How much can I expect to earn with white-label VoIP?

It’s important to analyze your costs and potential revenue to figure out how much money you can make. Your profit margins can change based on the provider, your pricing strategy, and your target market.

Can I customize my white-label VoIP service?

Yes, white-label VoIP providers provide customization options. You can personalize branding, features, pricing plans, and customer support to align with your business.

What factors should I consider when choosing a White Label VoIP provider?

Some features to consider in selecting your white-label VoIP provider are reliability, scalability of your business, price, support, legal and regulatory conformity and security, compatibility with your system or other existing systems, performance history and customer feedback, and branding.

What are the benefits of using a white-label VoIP service?

The benefits of white-label VoIP service include branding flexibility, cost-effectiveness, quick market entry, scalability, comprehensive feature set, revenue generation, and focus on core business.