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Home - Business - 10 Best eCommerce Tools to Grow Your Business in 2024
Reviewed by : Prasanta Raut
The success of businesses in today’s competitive landscape heavily relies on digitization, which can significantly enhance the operations, financial management, and logistics of e-commerce stores. However, with the continual rise of digital technology and the expanding online user base, websites, and mobile applications alone are no longer sufficient.
There is a notable shift towards Internet commerce, also known as eCommerce, which pertains to commercial transactions conducted exclusively on the Internet. It is projected that eCommerce will account for approximately 40% of all purchases by the conclusion of 2040. As a result, eCommerce tools have become indispensable for modern businesses.
Without any further delay let’s get started on the main topic of the 10 best e-commerce tools.
Table of Content
E-commerce tools are the software or tools that help e-commerce businesses manage and grow their online stores.
These tools help businesses manage various aspects of their online stores, from inventory management and order processing to marketing and customer relationship management.
Various e-commerce tools are available in the market, each providing unique features and functionalities to scale and improve e-commerce.
Before exploring the best e-commerce tools for your business, discover some key benefits of e-commerce tools.
The eCommerce tools can be used to implement all types of eCommerce business models, such as business-to-consumer (B2C), business-to-business (B2B), consumer-to-business (C2B), and consumer-to-consumer (C2C).
Hence, any business can use these tools to sell goods to end-users and other companies, create an online marketplace, etc. In addition, individuals can also use eCommerce to sell their goods and services to companies.
The other significant benefits of these tools include:
It is easy for the customers to visit the available goods and services. There is no need to physically visit the store, which reduces the entire purchase lifecycle. Further, there are no requirements to spare extra time to get the product as it can be quickly delivered to your door.
Businesses can benefit from the store and product listing creation feature. It is easy to add images, descriptions, product categories, and other details. As a result, companies can make their lists highly engaging and attractive. Further, these details are available to customers around the clock.
There is no need to pay for physical stores when businesses can go for virtual platforms. Hence, eCommerce tools are widely used by individual sellers and small companies to start their businesses with the least investments.
eCommerce tools can add a cutting-edge benefit to the business regarding online marketing and advertising. Customers are attracted to enterprises having dedicated e-commerce platforms, making it easier for companies to market their upcoming products or events. Partnering with an e-commerce development company can provide the necessary expertise to enhance these strategies and take your business to the next level.
Online commerce allows customers to order products and services anywhere in the world at any time. The online marketplaces are available around the clock and offer complete flexibility.
Businesses can compare existing products and get insights into high-performing assets. Hence, customers can compare the prices and features of different products and then purchase accordingly.
There is no limit to the reach of the eCommerce platforms. The detailed delivery system and logistics ensure that customers can get the product delivered to their location.
The timely and quick responses to customers’ queries are necessary to stay ahead of the competition and meet customer demands.
Businesses can avoid payment hassles by incorporating a versatile pricing tool for ecommerce, enabling acceptance of multiple payment modes. The widely used payment methods include online payments, card payments, digital wallets, and cash on delivery.
Once the benefits of different eCommerce tools are clear, it is time to look at the different types of these tools. These can be divided into five categories based on the kind of apps and are:
These are the specific tools to perform a Google competitor analysis and identify the same niche opportunities. As a result, they help businesses improve their website experience and campaigns.
These eCommerce tools ensure that customers know about your services, attract traffic, and convert leads to businesses. Thus, marketing tools help companies build brands.
These website builder tools help in-store setup and manage the online marketplace for businesses. Hostinger stands out as a great example, demonstrating how the integration of AI within website-building tools can significantly enhance the overall user experience, making the process of establishing a robust online presence both efficient and innovative.
It helps find any issues in the sales funnel and gives the actual performance of the company’s campaigns and strategies. Accounting software can help you streamline your accounts and ensure accurate data tracking. With the right analytics tools, you can quickly identify areas of improvement in sales and marketing efforts, make precise predictions regarding customer demand, and make data-driven decisions for campaign optimization.
It can improve the functioning of the eCommerce store by managing operations, finances, and logistics. Shopping cart solutions, online form builders, and order management systems help create quicker and more effective business processes.
The global increase in internet users has led to a surge in both small and large businesses investing in eCommerce. Interestingly, over 90% of these online shoppers consistently make purchases on the internet for at least six months.
Now, let’s explore some of the leading eCommerce software applications and their rankings:
Shopify is among the most commonly used and reliable eCommerce tools, as it provides complete business solutions from scratch. Hence, various firms venturing into online trade find it useful. Some of the services offered by Shopify include website creation, landing page customization, shopping cart design and implementation, and headless commerce capabilities. More so, anyone can use Shopify without having to possess technological skills.
Equally important is its ability to create mobile applications easily which will aid in further integration of e-commerce with mobile strategies. In addition, Shopify is one of the reliable platforms employed by both start-ups and large corporations regardless of their consumer demographics or part of the marketplace they occupy.
Moreover, integrating any third-party payment provider is quick and easy with Shopify with great site performance. Eventually, Shopify allows you to sell through social media channels, eCommerce sites, and online marketplaces.
Features
Pros
Cons
Pricing
First of all, we have giosg – the best e-commerce customer experience platform in the world.
With e-commerce tools provided by giosg, you could upgrade your website into an amazing place pleasing to your customers.
Conversational marketing features like live chats and chatbots are incorporated with selling tools like targeted pop-ups, product recommendation quizzes as well as shopping videos by giosg.
In summary, giosg provides all the necessary equipment for e-commerce stores so that they can create unrivaled customer experiences. Additionally, they keep adding new products onto the platform to assist customers improve their e-commerce businesses. For instance, their live shopping tools will come out next year.
Pricing:
Pros:
Cons:
Chargebee is a subscription management platform that automates box billing, management, streamlines the automated ordering system, offers add-ons and gift subscriptions and provides detailed analytics.
Using a subscription ecommerce platform, business owners can build efficient workflows for their businesses instantly through pre-built integrations across platforms like BigCommerce and Shopify Plus.
It enables synchronization of subscription orders with customer information in support of seamless operations across multiple channels by integrating support systems as well.
Apart from that, Chargebee integrates with customer support systems as well as ERP, sales, finance, e-commerce, reporting analytics, marketing and collaboration applications.
Key features
According to reviews, CCV Shop is currently one of the leading eCommerce software for retail businesses. It’s a widely known all-in-one solution for building an online shop with updates, assistance, and hosting included. Additionally, based on clients’ requirements, CCV Shop allows selection from the web, SaaS, or cloud-based services.
CCV Shop has several functionalities, such as an auto-update feature, fast data import and export, online booking tools, and online marketplace creation tools. It also has several pre-packaged templates, and its live editing has made it famous.
For concerning customer care, rest assured since this firm offers 24/7 live assistance plus instant messaging support. Many enterprises favor it because it bills according to specific features only.
Hubspot is a CRM or customer relationship management software that has become more popular. It provides business owners with a suite of lead generation, marketing, and customer service tools to create more long-term revenue from each customer acquired.
HubSpot is one of the most prominent leaders in providing features like website building, hosting email campaigns, and other marketing features. Its robust integration with BigCommerce and Shopify offers a key advantage, allowing businesses to leverage HubSpot’s full suite of marketing, sales, and customer service features directly within their online stores.
It also integrates with BigCommerce and other platforms, allowing businesses to streamline their e-commerce and marketing efforts. HubSpot also offers a free inbound marketing school that helps businesses market their services or offerings digitally.
SEMrush is a digital marketing tool that allows businesses to thrive by providing insights into their competitors’ strategies and industry trends. This makes it possible for companies to do meaningful keyword research, optimize their SEO, and draw more visitors through content that corresponds with users’ needs.
Apart from SEO, SEMrush offers tools for content marketing, social media management, and PPC advertising. These features help firms learn about popular topics and manage campaigns on various social media sites. Besides this, it helps improve ads, which are important in influencing online marketing endeavors while also boosting connection rates among potential clients.
Therefore, using SEMrush allows firms to make data-based decisions, thus enabling better marketing approaches. It also supports each step of the marketing funnel, ensuring people see them more often, more prospects come in, and continuous growth.
Magento is an excellent e-commerce platform that is robust enough to assist businesses in creating and managing their online stores effectively. Its open-source nature allows extensive customization, so companies can tailor their websites according to specific requirements and branding. Built-in features such as product management, inventory tracking, and SEO tools make it suitable for all sizes of enterprises.
A key advantage of Magento is scalability. Magento can handle increased traffic when business expansion occurs as well as enlarged catalogs without affecting performance. It cooperates with third-party services through various forms of integration, thereby streamlining processes and improving customer experience. The data analytics features available in Magento are useful in understanding customer behaviors and sales patterns which help to inform data-driven decisions towards crafting better strategies.
Additionally, Magento has a strong community behind it and a marketplace where you can find many extensions and themes aimed at enhancing the functionality or appearance of your store. This kind of flexibility allows businesses to respond to market shifts quickly. By taking advantage of these aspects offered by Magento, companies can better manage traffic, thus increasing conversion rates and revenue.
BigCommerce is ranked fourth in the list of eCommerce software and is popular among small and large businesses worldwide. With a presence in over 120 countries, BigCommerce is a comprehensive eCommerce tool with a wide range of pre-loaded features compared to its competitors. It effectively handles lead conversions, SEO, and inventory management, and also supports B2B wholesale websites while providing enterprise-grade eCommerce solutions.
BigCommerce utilizes advanced technology to ensure strong security, uptime, and fast page-loading speeds. The company prides itself on providing dedicated 24/7 customer support and offers various easy and quick ways to reach its support team, including phone, live chat, and email.
ShopBox is a perfect tool to handle eCommerce specifically for small businesses. Offering web-based, SaaS, and cloud support to start-ups, it is perfect for small e-commerce. If you are a business owner in search of tailored point-of-sale software, then the POS services from ShopBox are just what your company needs that could lead to an improvement of its performance.
The great aspect of ShopBox is that it helps manage eCommerce without any technical details involved. The fast and safe payment processing cannot be missed through its easy integration into existing websites by companies.
Any business with the aim of providing seamless payment systems may opt for ShopBox alongside its powerful features. It is one of the top tools to facilitate both online and offline transactions.
WooCommerce is one of the most widely utilized eCommerce platforms that can be integrated as a plug-in into a WordPress website. Thus, it is an exceptional remedy for all prevalent eCommerce requirements. At the very least, any business having a WordPress website should upgrade its online presence to an unbelievable full-fledged eCommerce platform.
The customization and integration capabilities offered by WooCommerce are unparalleled. Payment platforms such as Amazon Pay, PayPal, and Square, among others, can be quickly connected to it. Furthermore, it allows speedy connections with email marketing platforms or the generation of different shipping labels through printing.
Thus, WooCommerce turns out to be a perfect solution for those who want to speed up their businesses with WordPress websites. The installation process starts with adding the plugin and customizing your site according to its settings. Such companies do not need to have their own eCommerce process from scratch to manage the whole thing effectively using WooCommerce.
Businesses often feel confused in selecting the right pick from the eCommerce tools. It is easy to choose the ideal tool with the help of a detailed buying guide. So here you go:
Not every business has the same eCommerce needs. So, what works for one might not be right for another. It’s important to start by understanding the specific requirements of the business.
After creating a list of requirements, it’s best to start looking for the right tools for the online marketplace. This evaluation is important for investing in the correct software.
Many new additions to the eCommerce software list come with additional benefits for businesses. For example, it is essential to look at the possible integrations of these tools into the existing business systems.
Last is the pricing plan of the different tools for eCommerce. It helps startups and small businesses find an effective tool within their budget range.
Hence, this is all about the eCommerce tools that any small or big business can use according to your requirements. These are essential for any business, especially when the global eCommerce market is set to reach beyond $7.385 trillion by the end of 2025. These tools are the minor yet effective keys to let businesses open the gates of increased profits and market penetration.
The detailed list of the top tools mentioned above confirms that businesses can find something useful and highly profitable according to their products and customer segments. When it comes to Shopify, it emerges as a market leader in eCommerce tools, while the others are also in close competition. Further, it is quick and easy to find a match using the detailed guide to locate the ideal eCommerce tool for first-timers.
It is a dedicated tool that helps automate and simplify business-related tasks. These tools are effective in saving time and money for businesses.
Shopify is one of the most famous and powerful eCommerce tools available for multiple businesses. It is a pocket-friendly tool that you can use for website creation, social media campaign management, etc.
The different types of eCommerce tools include marketing tools, website tools, business tools, and analytics tools. These tools help businesses get the best for their customers.
Some of the top eCommerce companies include Amazon, Alibaba, eBay, Jingdong, Rakuten, B2W Companhia Digital, etc.
eCommerce tools’ main benefits include a quick buying process, store creation, product listing creation, cost reduction, and affordable marketing. The other advantages of using these tools include product comparison, price comparison, customers’ flexibility to purchase goods or services, quick response to changing market trends, etc.
Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.
Prasanta Raut