How to Call South Africa From Australia? A Complete Guide

Are you facing trouble while calling South Africa from Australia? You are not alone!

Calling South Africa from Australia can be tricky if you’re unfamiliar with international dialing rules and country codes.

One small mistake can lead to failed connections or unexpected charges. Whether you’re calling family, friends, or business contacts, getting it right matters, especially during urgent situations.

This guide will walk you through simple and cost-effective ways to call South Africa from Australia.

🔑Key Highlights

• South African Phone numbers have Area codes, Mobile prefixes, and a subscriber number.

• Toll-free and premium numbers may not work or incur additional charges.

• Not all mobile or landline providers support international dialing by default.

• South Africa is typically 8 to 9 hours behind Australia, depending on daylight saving.

• Dialaxy offers clear call quality, low rates, and powerful features that make international calling simple

Understanding South Africa Phone Number Format

Before you dial, it’s essential to know how South African phone numbers are set up. This will help you avoid mistakes and ensure your call connects smoothly.

South Africa uses a standard number format for both landline and mobile calls. Every number has three key parts:

• Area code: Usually 2 digits (used for landlines only)
• Mobile prefix: 3 digits, starting with 6, 7, or 8
• Subscriber Number: A 7-digit number that comes after the area code or prefix

Let’s break it down with real examples:

For a landline number:

Example: +27 11 123 4567

• +27 is South Africa’s international dialing code
• 11 is the area code for Johannesburg
• 123 4567 is the local subscriber number

So, if someone in Johannesburg gives you their number as 011 123 4567, you would dial it internationally as +27 11 123 4567. You drop the leading 0 when calling from outside South Africa.

For a mobile number:

Example: +27 82 123 4567

• +27 is the country code
• 82 is the mobile prefix (in this case, Vodacom)
• 123 4567 is the rest of the mobile number

Like landlines, mobile numbers also drop the leading 0 when dialed internationally. So, 082 123 4567 becomes +27 82 123 4567 when calling from Australia.

Quick Tip:

• If the number starts with 0, just replace it with +27 when dialing from Australia.
• Always double-check the format before dialing to avoid failed calls or misdialing someone else.

How to Call South Africa From Australia?

Whether it’s a friend, client, or colleague, you can easily call from Australia to South Africa by following a few steps.

You need:

• Australian exit code: 0011
• Country code for South Africa: 27
• Area or mobile code (no leading 0)
• Subscriber number

So, the dialing format looks like this: 0011 + 27 + area/mobile code (no 0) + local number

1. Mobile Number

Mobile phones provide a fast and flexible way to stay connected across borders. Calling a South African mobile from Australia is simple when you follow the correct format.

Step 1: Dial the Australian Exit Code

Start with 0011—this tells your provider you’re making an international call.

Step 2: Enter South Africa’s Country Code

Dial 27 to connect to South Africa’s network.

Step 3: Dial the Mobile Prefix and Number

South African mobile numbers often start with prefixes like 71, 72, 82, or 83.

Remove the leading 0 and dial the full number.

Example:

To call a mobile number, 082 123 4567,

Dial: 0011 27 82 123 4567

2. Landline Number

Landline numbers are still used widely in offices and homes across major cities in South Africa. To call one, you’ll need the local area code minus the leading 0.

Step 1: Dial the Australian Exit Code

Start by dialing 0011.

Step 2: Enter South Africa’s Country Code

Dial 27 to connect to South Africa.

Step 3: Dial the Area Code and Subscriber Number

South African landline area codes usually begin with 01, 02, or 03.

Remove the first 0 when calling internationally.

Example:

To call a Johannesburg landline, 011 234 5678, dial:
0011 27 11 234 5678

3.Toll-Free Number

Toll-free numbers are great for business support or customer service, but they don’t always work from overseas.

Step 1: Dial the Australian Exit Code

Begin with 0011.

Step 2: Enter South Africa’s Country Code

Dial 27 to reach South Africa.

Step 3: Dial the Toll-Free Number (Starting with 0800)

These numbers may not connect or could cost more internationally.

Some toll-free numbers are only valid within South Africa.

⚠️ Tip: Instead of calling:

• Use email for official contact.
• Try messaging apps like WhatsApp or Viber for assistance.

Example:

A toll-free number like 0800 123 456 may not connect from Australia.

4. Premium Number

Premium numbers are used for business hotlines, voting, or subscriptions, but they come with higher charges.

Step 1: Dial the Australian Exit Code

Start with 0011.

Step 2: Enter South Africa’s Country Code

Dial:  27 to connect.

Step 3: Dial the Premium Number (Starting with 086 or 087)

These numbers might be blocked or could cost more than regular calls.

Example:

To call 086 123 4567,

Dial: 0011 27 86 123 4567

⚠️ Important:
Always check with your mobile or VoIP provider before dialing premium numbers from Australia.

List of Popular South African Area Codes

Knowing the major cities and their dialing codes helps avoid confusion. Here are a few

When calling, remember to dial:

City/Region	Area Code
Johannesburg	011
Pretoria	012
Cape Town	021
Durban	031
Port Elizabeth (Gqeberha)	041
East London	043
Bloemfontein	051
Kimberley	053
Polokwane (Pietersburg)	015
Nelspruit (Mbombela)	013
Rustenburg	014
George	044
Pietermaritzburg	033
Welkom	057

• 0011 (exit code)
• 27 (country code)

• Area code (without 0)
• Subscriber number

This ensures your international dialing attempt works without issues.

Alternative Methods to Call South Africa from Australia

Not every call needs to go through a traditional phone line. These days, people use digital tools that are more affordable, flexible, and just as reliable.

Whether you’re staying in touch with family, talking to clients, or managing a business, here are the best ways to call South Africa from Australia without breaking the bank.

1. Text Messaging & Calling Apps (WhatsApp, Viber, iMessage)

If both you and the person in South Africa have internet access, this is the easiest way to connect—for free!

Why Use Messaging Apps?

• Free voice and video calls over Wi-Fi or mobile data.
• Instant messaging for quick updates and photos.
• End-to-end encryption keeps conversations secure.

💡 Popular Apps:

• WhatsApp: Widely used across South Africa, ideal for both calls and messages.
• Viber: Great quality and even allows international calls to non-users (for a small fee).
• iMessage/FaceTime: Perfect for Apple users.

Tip: Make sure both parties have the same app installed and are connected to a stable internet connection (Wi-Fi or 4G/5G).

2. Use Email for Formal or Time-Zone Friendly Communication

Sometimes, a call isn’t necessary, especially when dealing with time zones or formal topics. That’s where email shines.

When to Use Email:

• Sending business proposals, invoices, or meeting summaries.
• Handling legal documents or contracts.
• Avoiding issues with time differences, they can reply when it’s convenient.

You don’t need to worry about calling during South African working hours. Just send your message and let them reply at their own time.

Tip: Follow up with a quick call or message to confirm receipt or clarify details.

3. Use a Virtual South African Phone Number

Want to make it easier for people in South Africa to contact you? A virtual phone number gives you a local presence even if you’re sitting in Sydney.

Benefits of a Virtual Number:

• Looks like a South African local number (e.g., 021 for Cape Town).
• Callers in South Africa only pay local rates.
• You can receive calls on your mobile, landline, or VoIP app in Australia.

Perfect for:

• Businesses that serve South African customers.
• Travelers want to stay in touch with local friends or family.

• Remote teams are managing operations across both countries.

4. Mobile Phones & International SIM Cards

Sometimes, a regular phone call is still the best option, especially in emergencies or while traveling.

How to Save on Mobile Calls:

• International SIM cards with better call rates.
• Mobile plans that include discounted or free international minutes.
• Roaming services (check your provider for cost-friendly options).

Great for:

• Frequent travelers between Australia and South Africa.
• Backups during Wi-Fi outages.
• Calls to landlines or people without internet access.

Tip: Always check the time zone before calling. South Africa is usually 8–9 hours behind Australia, depending on daylight saving.

Cheapest Ways to Call South Africa from Australia

1. Best Free Options: WhatsApp, Zoom, FaceTime, Telegram

If both you and the person in South Africa are online, you can connect for free using internet-based apps. These options are perfect for casual conversations, video chats, or quick check-ins.

These apps use Wi-Fi or mobile data, not traditional phone lines, so there are no international call charges.

Top Free Apps:

App	Best For	Device Compatibility
WhatsApp	Mobile voice/video calls	Android, iOS
Telegram	Secure chat & voice	Android, iOS, Web
Zoom	Business or group video meetings	Mobile, Desktop
FaceTime	Personal video calls (Apple only)	iPhones, iPads, Macs

Tip: For the best call quality, both sides must use the same app and have a good internet connection.

2. Most Cost-Effective Paid Options: Skype, Google Voice & VoIP Providers

If you’re calling regularly or for work, paid services offer more stability, better call quality, and helpful features like call logs or voicemail.

Best Paid Platforms:

Platform	Approx. Rate	Best For
Skype	~$0.10/min	Casual or business communication
Google Voice	~$0.12/min	Easy to use, integrates with Gmail
VoIP Providers	$0.08–$0.15/min	Businesses need local numbers, tools, and voicemail.

They often offer:

• Virtual South African numbers
• Messaging tools
• Call tracking and reporting

Extra Perks: Some providers even include refurbished VoIP phones, mobile apps, and unlimited plans.

3. Comparison of Per-Minute Rates: Which Is the Cheapest?

Here’s a side-by-side view of what you’ll pay to call South Africa using different methods:

Calling Method	Approx. Cost Per Minute	Notes
WhatsApp / Zoom / FaceTime / Telegram	Free	Requires internet on both ends
Skype	$0.10	Paid credits or monthly plans are available
Google Voice	$0.12	Suitable for business use, integrates with Google apps
VoIP Providers	$0.08–$0.15	Great for regular callers and businesses
Mobile Carrier	$0.20 – $1.50	Varies by provider and plan; the most expensive option
Landline Plan	Varies	May offer bundles, but rates depend on your provider

Reminder: Even with low rates, you’ll still need to dial correctly using:

• Country code for South Africa: +27
• City/area code (without the leading 0)

For example, calling a Cape Town number (021 123 4567) from Australia looks like this: +27 21 123 45672

International Call Rates to South Africa

Before you pick up the phone, it’s smart to compare your options. Some services offer free internet-based calls, while others charge per minute, depending on your provider.

To help you choose the most budget-friendly method, here’s a quick look at the international call rates to New Zealand across popular platforms.

Service Provider	Rate per Minute (USD)	Type
WhatsApp	Free	Internet App
Skype	$0.03	VoIP/App
Viber	$0.03	VoIP/App
Dialaxy	$0.045	VoIP Provider
Google Fi	$0.20	Mobile Carrier
T-Mobile	$0.23	Mobile Carrier
Sprint	$0.25	Mobile Carrier
AT&T	$0.28	Mobile Carrier
Verizon	$0.28	Mobile Carrier

Things to Consider Before Making an International Call to South Africa from Australia

Long-distance calls don’t always go smoothly. From missed connections to high costs, there are a few common roadblocks. Here’s a simple guide to avoid problems and enjoy clear, cost-effective communication when calling South Africa from Australia.

1. The Call Isn’t Going Through

If your call fails to connect, check these key details:

• Dialing Format: Make sure you’re using the correct international dialing sequence: +27 (South Africa’s country code) + area code (without the 0) + local number.
• Network Support: Not all mobile or landline providers support international dialing by default.
• Number Accuracy: Double-check that the number you’re calling is correct and active. One wrong digit can cause failure.

Tip: Always test the number on a free platform (like WhatsApp) first, if possible.

2. Poor Call Quality

Nothing is worse than choppy audio or dropped calls. Try these fixes:

• Switch to Wi-Fi: A strong internet connection usually gives better quality than mobile data or landlines.
• Use Headsets: Noise-cancelling headphones can eliminate background noise for more explicit conversations.
• Call Off-Peak: For a better connection, avoid calling during busy hours in either country (like lunch or evening).

Apps like WhatsApp, Telegram, or Zoom automatically adjust to weaker networks, giving you smoother call quality than some traditional providers.

3. High Charges

International calling can burn a hole in your wallet if you’re not careful. Here’s what to watch for:

• Hidden Fees: Some carriers add extra international or connection fees per call.
• Roaming Charges: Using your mobile while traveling can trigger roaming fees—even for incoming calls.
• Premium Numbers: Avoid calling business or customer service numbers that start with 08 or other high-rate prefixes.

Solution: Use VoIP services like Skype, Dialaxy, or Viber for cheaper and clearer calls.

4. Blocked Calls

If your phone just won’t dial internationally, you might be blocked by your provider.

What to do:

• Contact Customer Service: Ask your provider to enable international calling on your plan.
• Use Internet-Based Apps: Apps like WhatsApp or FaceTime don’t need international dialing and work over Wi-Fi or data.

Tip: Setting up a virtual number with a local South African area code can help you appear local and avoid blocks altogether.

5. Time Zone Differences

South Africa is typically 8 to 9 hours behind Australia, depending on daylight saving.

• Avoid Calling at Night: If you don’t check the time difference, you may be calling during their sleeping hours.
• Use Tools: Free tools like World Clock, Google Calendar, or TimeBuddy can help you schedule calls at reasonable hours for both parties.

A little planning avoids missed calls or awkward midnight conversations!

Why Choose Dialaxy for Calling South Africa from Australia?

If you want a hassle-free, affordable way to stay connected with South Africa from Australia, Dialaxy is the perfect fit.

Dialaxy offers clear call quality, low rates, and powerful features that make international calling simple, whether you’re chatting with family or managing global business contacts.

1. Low International Calling Rates

Dialaxy makes it affordable to call South Africa without worrying about high bills.

• Great for both mobile and landline numbers
• Competitive per-minute rates
• No unexpected charges

2. Local Virtual Numbers in South Africa

Look local while calling from Australia with South African area codes.

• Choose from major cities like Johannesburg (011) or Cape Town (021)
• Clients can call you at local rates
• Build trust with a local presence

3. Transparent & Budget-Friendly Plans

Know what you’re paying for: no hidden fees, no confusing terms.

• Fixed, predictable pricing
• Easy monthly plans or pay-as-you-go
• Ideal for both light and heavy callers

4. Reliable 24/7 Customer Support

Do you have tech issues or questions about setup? Dialaxy’s support team is here to help anytime, any day.

• Friendly, fast, and multilingual service
• Support via live chat, phone, or email
• Quick fixes to ensure your calls run smoothly

5. Use Any Device Anytime

No need for special equipment. Dialaxy works on whatever you already have.

• Compatible with phones, tablets, and desktops
• Easy app or browser access
• No installation headaches

6. Flexible Calling Options

Choose how you want to call and how often.

• Pick from various plans based on your usage
• Pause, switch, or upgrade anytime
• Control your costs with custom options

7. Call Beyond South Africa

Dialaxy isn’t just for one country. It’s your global calling solution.

• Also, connect with Canada, Germany, the UK, and more
• One app for all destinations
• Simplifies your international calling setup

8. Secure and Stable Connections

Crystal-clear calls with strong privacy and performance.

• Encrypted voice channels for security
• Fewer dropped calls or glitches
• Great for both personal and business use

9. No Hardware or SIM Needed

Say goodbye to phone cards and new SIMs. Dialaxy runs entirely online.

• Works over Wi-Fi or mobile data
• No special hardware required
• Perfect for travelers or remote teams

10. Great for Personal & Business Needs

Dialaxy scales with your lifestyle or work requirements.

• Professional tools for team calling
• Simple setup for family communication
• Trusted by small businesses and remote professionals

Conclusion

Making an international call to South Africa is easy if you understand the dialing patterns. You just need to follow the dialing formats, which include the exit code, country code, area code, and the actual South African mobile and landline number.

Similarly, there are various alternative ways to make an international call to South Africa from Australia using virtual numbers, VoIP apps, and services at an affordable price.

If you are planning to use VoIP services, Dialaxy is the best choice. It offers a South African virtual phone number and allows you to make international calls at affordable rates.

FAQ

Do I need to dial the ‘0’ in South African numbers?

No. When calling from Australia, skip the ‘0’ at the beginning of South African landline or mobile numbers. Just use the area code after the country code.

Can I use WhatsApp to call landlines in South Africa?

No, WhatsApp only works for calling other WhatsApp users. Both you and the person you’re calling must have the app and an internet connection.

What is the cheapest way to call South Africa from Australia?

The cheapest way is usually VoIP apps or international calling plans from your mobile provider. Some apps offer unlimited minutes for a small monthly fee.

Can I use a calling card to reach South Africa?

Yes. Prepaid calling cards are still used and can offer reasonable rates. Make sure to check fees and connection charges before using them.

Are there extra fees when calling South Africa?

Sometimes, yes. Your provider may charge connection fees, per-minute rates, or roaming charges. Always check your plan or use Wi-Fi-based apps to avoid surprise bills.