*#62# Code Explained: Meaning, Function, and How It Works

Managing how your phone handles calls is essential for both personal privacy and professional reliability. The *#62# code is a vital tool to check if your calls are being forwarded when your device is unreachable.

By dialing this simple USSD code, you can instantly verify whether calls are redirected to another number, ensuring transparency and control over your communication.

This guide explains how *#62# works, why it matters, and backup methods to manage call settings on any device. Stay in control—no tech expertise required.

What is the *#62# Code?

The *#62# code is a special USSD (Unstructured Supplementary Service Data) code used on GSM networks that lets you check if your calls are being forwarded when your phone is unreachable. This means if your phone is turned off, out of network coverage, or on airplane mode, dialing *#62# will show whether your calls are being redirected to another number without your knowledge.

This dialer code is a quick way to check call forwarding settings directly from your phone without having to go through complicated menus. If your calls are forwarded, you’ll see the forwarding status along with the number they are being sent to. If nothing is set up, you’ll get a message saying “Not forwarded” or something similar, depending on your network provider.

Many people use this code to detect call forwarding, especially if they suspect their phone has been hacked or their voice calls are being secretly redirected. Whether you’re troubleshooting missed calls, checking for unauthorized call diverts, or simply ensuring your business calls reach the right place, the *#62# code is a handy tool for call handling and mobile security.

What Happens When You Dial *#62#?

When you dial *#62#, your phone processes the request and checks if call forwarding is active when your phone is unreachable. After a few seconds, you will receive a message with the forwarding status.

• If call forwarding is active, the screen will show the phone number(s) to which your calls are being forwarded.
• If call forwarding is not set up, you will see a message like “Disabled” or “Call forwarding not active.”

Here’s how it works:

1. You dial the *#62# code from your phone app.
2. Once you’ve dialed the code, your phone sends a request to the network provider to check your call-forwarding settings.
3. The network provider retrieves the information and displays whether your calls are forwarded or not.

This is a quick way to detect call forwarding and ensure that your calls aren’t being redirected without your knowledge.

Why Use *#62# Code?

The *#62# code plays a crucial role in call management and mobile security, ensuring your calls are not redirected without your knowledge. Here’s why it matters:

I) Maintaining Control Over Call Handling

By dialing *#62#, you can instantly check your call forwarding settings and ensure your calls are being routed correctly. Whether for personal use or business, this helps prevent missed or diverted calls.

II) Ensuring Calls Are Not Being Redirected Without Consent

The code helps detect if your calls are being forwarded without your approval. If your calls are unexpectedly being sent to another number, it could indicate unauthorized call rerouting, allowing you to take action immediately.

III) Enhancing Mobile Security

Checking your call forwarding status regularly can help identify if your phone has been hacked or tapped.

If your calls are forwarded to an unfamiliar number, it may indicate fraud or surveillance, making this code a valuable tool for protecting your privacy.

How to Use the *#62# Code?

The *#62# code is a simple tool that doesn’t require additional software or technical expertise. Here’s how you can use it:

Step 1: Open Your Phone’s Dialer

Make sure your phone is connected to your network. Access the phone app on your device where you typically make calls.

Step 2: Enter the Code

Using the dial pad, input *#62#.

Step 3: Initiate the Code

Press the call button to execute the command.

Step 4: View Call Forwarding Status

After a moment, your screen will display information about your call forwarding settings. If voice calls are being forwarded, you’ll see the number they’re directed to. If not, a message indicating that call forwarding is not active will appear.

Step 5: Confirm your settings

Take a moment to check if your call forwarding settings are set up the way you want. If they’re not, you might need to tweak them manually. But if everything looks good, just hit ‘Dismiss’ to close this message

When to Use *#62# Code?

Here are a few real-life situations where checking your call forwarding status with *#62# is beneficial:

I) Experiencing Missed Calls Without Notifications

Imagine you’re missing calls but never receiving any notifications. You might suspect that your calls are being forwarded to another number. Dial *#62# to check if call forwarding is active and ensure that calls are not being misrouted.

II) Suspecting That Calls Are Being Forwarded Without Permission

If you notice unusual activity, like receiving fewer calls or someone mentioning not being able to reach you, it could be a sign that your calls are being forwarded without your knowledge. The *#62# code lets you quickly confirm if this is the case.

III) Ensuring Calls Are Not Redirected to Unauthorized Numbers

If you’re worried about privacy or suspect that someone might be forwarding your calls to another phone, using *#62# can give you peace of mind. For example, if you believe your phone might have been compromised, this code will show you if calls are being redirected to an unknown number, ensuring your calls are safe.

✍️NOTE:

It’s important not to confuse the +62 code with the *#62# USSD code, as they serve very different purposes. While *#62# helps you check call forwarding settings, +62 is simply the country code for Indonesia, ensuring that your calls are directed to the correct international location.

Alternatives to *#62# Code

While the *#62# code is a handy shortcut for checking call forwarding status, there are other useful codes and methods to manage your call settings. Whether you want to verify different types of call forwarding or disable it entirely, here’s your go-to guide:

A. Key Dial Codes for Call Forwarding Status

Not all call forwarding scenarios are the same! Use these codes to check specific types of call forwarding on most mobile networks:

• #21#: Checks unconditional call forwarding (all calls are forwarded, no matter what).
• #61#: Checks if calls are forwarded when unanswered (e.g., after a certain number of rings).
• #67#: Checks call forwarding when your line is busy (e.g., mid-call).

Simply dial these codes directly from your phone’s keypad, press the call button, and wait for a pop-up message or SMS confirming your current settings.

B. How to Disable Call Forwarding

If you discover unwanted call forwarding, here’s how to turn it off:

Option 1: Use the Universal Code ##002#

Dial ##002# and press the call button. This Universal code ##002# works like a “reset” button for call forwarding, disabling all conditional forwards and unconditional forwarding on most networks. You’ll receive a confirmation message once it’s done.

Note: Some carriers use unique codes instead (e.g., *73 or *#21#). Check with your service provider if ##002# doesn’t work.

Option 2: Adjust Settings Manually

If dial codes aren’t your thing, tweak call forwarding directly through your phone’s settings:

For Android Phone:

1. Open the Phone app.
2. Tap the three dots (⋮) → Settings → Supplementary Services → Call Forwarding.
3. Choose the forwarding type (e.g., busy, unanswered) and either disable it or update the forwarding number.

For iPhone:

1. Go to Settings → Phone → Call Forwarding.
2. Toggle off the switch to disable forwarding or edit the forwarding number.

C. Why Carrier-Specific Codes Matter

Mobile carriers often have their own USSD codes for advanced call management. For example:

• Activate call forwarding: Dial *72 + [number] (common in North America).
• Deactivate call forwarding: Dial *73 or the universal code ##002#.

Always double-check with your carrier’s website or customer support for codes tailored to your plan.

Wrapping Up

The *#62# code is a critical tool for verifying call forwarding settings when your phone is unreachable, ensuring calls aren’t redirected without your knowledge.

If unwanted forwarding is detected, use universal codes like ##002# or adjust settings manually via your device. Regularly check these settings to maintain privacy and control over your communications.

Next time your phone feels silent, remember: a quick *#62# check could reveal more than missed calls—it could protect your privacy.

FAQs

What does it mean if calls are being forwarded to an unknown number?

It may indicate unauthorized access, accidental activation, or hacking. Hackers could use call forwarding to intercept calls or steal sensitive information.

How can I disable call forwarding on my device?

• iPhone: Go to Settings → Phone → Call Forwarding → Turn it off.

• Android: Open Phone app → Settings → Call Forwarding → Disable all options.

• Landlines: Dial *73 (or your carrier’s code).

Is the +62 code related to call forwarding?

No, +62 is Indonesia’s country code. If calls are forwarded to +62 or other unknown numbers, it could be scams or a hacking attempt.

How do I know if my phone is hacked or tapped?

Signs include strange noises during calls, fast battery drain, high data usage, unknown apps, random reboots, or outgoing calls/texts you didn’t make.

What should I do if I suspect unauthorized call forwarding?

If you suspect unauthorized call forwarding:

1. Disable Forwarding: Check and remove unknown numbers in your call forwarding settings.
2. Contact Carrier: Report the issue and request help.
3. Secure Your Phone: Change passwords, enable 2FA, and scan for malware.
4. Monitor Activity: Watch for unusual calls or charges on your account.