Have you ever been confused about how to dial a Kenyan number correctly? Knowing the Kenyan phone number format is important if you are a traveler, expatriate, or small business to large business looking to communicate with Kenyan people. 

Knowing the structured system of Kenyan phone numbers with country code, area code, and subscriber number is essential for smooth communication. Dialing the wrong format can lead to frustration and missing connections. 

Here is a complete guide regarding the Kenya phone number format helping people to communicate with ease and efficiency. 

Let’s begin!!! 

🔑 Key Highlight
  • Kenyan phone numbers consist of the country code +254, followed by a mobile (07/01) or landline (region-specific area code) prefix and the local number (7-8 digits).
  • Examples of Kenyan Phone Numbers are +254 712 345 678(mobile) and +254 20 123 4567(landline). Toll-free numbers start at 0800.
  • While calling from abroad, use +254 and drop the leading zero. From within Kenya, dial directly.
  • The best time to call Kenya is during its daytime hours, between 9:00 AM and 6:00 PM EAT (UTC+3).

 

What is Kenya’s Phone Number Format?

What is Kenya's Phone Number Format?

Kenya’s phone number format is designed to dial Kenyan numbers correctly. It consists of a country code followed by an area code and subscriber number. 

Kenya’s Country Code

Kenyan country code is +254, which is the international code for dialing Kenya. It is used when calling Kenya from abroad. Also, when you receive a call from a number with +254 in front, know it is a call from Kenya.

Area Code

Area codes are the 2 or 3-digit codes that appear after the country code. They represent a part or region of Kenya. 

Landline Area Codes

Area codes for landlines are 2-digit codes that identify a specific region. For example:

  • 02 is for Nairobi (the capital).
  • 041 is for Mombasa.
  • 020 is also used for Nairobi in the new numbering system.

Mobile Area Codes

Mobile numbers in Kenya are different. They begin with 07 and are followed by a two-digit prefix that indicates the mobile network provider.

For example, 070, 071, 072, etc., are prefixes used by Safaricom. Similarly, 073 and 074 are used by Airtel.

Local Number

The local number comes after the area code or prefixes. They are either 7 or 8 digits.

  • Landline local numbers have 7 digits. Example: +254 20 XXXXXXX
  • Mobile local numbers have 8 digits. Example: +254 7X XXXXXXX

Example Format:

  • Mobile Numbers: +254 7XX XXX XXX
  • Landline Numbers: +254 20 XXX XXXX (for Nairobi) or +254 41 XXX XXXX (for Mombasa).
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Types of Phone Numbers in Kenya

Mobile Numbers:

  • Prefix: All mobile phone numbers in Kenya start with 07, followed by a network-specific prefix (e.g., 070, 071, 072, etc.).
  • Format: Mobile numbers are written as +254 7XX XXX XXX, where XX identifies the mobile carrier, and the remaining 7 digits represent the subscriber number.

Landline Numbers:

  • Prefix: Landline numbers in Kenya start with a region-specific area code, such as 02 for Nairobi or 041 for Mombasa.
  • Format: Landline numbers are typically written as +254 20 XXX XXXX (for Nairobi) or +254 41 XXX XXXX (for Mombasa).

Toll-free Numbers:

  • These numbers are used for services where calls are free for the caller, such as customer support.
  • To call a toll-free number in Kenya, start with 0800 or 0801.
  • Example: +254 800 123 456.
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How to Dial Kenya Phone Numbers

Here is a simple guide about the Kenyan phone system to help you call Kenyan numbers from abroad, within Kenya, or from Kenya to another country:

How to Dial Kenya Phone Numbers Domestically 

Mobile Numbers 

  • In Kenya, mobile numbers start with the prefix 01 or 07, followed by 7 digits. 
  • To call a number within Kenya, just dial the number as it is. 

For example, to call 071234567, just dial the number as it is and call.

Landlines

  • Landline numbers usually start with a 3-digit area code followed by a 7-digit local number.

For example, to call a Nairobi landline, 0207654321, just call it directly. 

How to Dial Kenya Phone Numbers from Abroad 

  • On the dial pad, start with your country’s international access code, such as 011 for the United States or 00 for most European countries. 
  • Then, add Kenya’s country code (+254).
  • Remove the first 0 from the Kenyan number you’re trying to call. 

Example: To call a Kanyan number 07 12345678, dial as, 

From the USA: 011 254 712345678

From Europe: 00 254 712345678 

  • To call a Nairobi landline; also include the area code but remove the first 0. 
  • Example: To call a Nairobi number 020 1234567, dial as, 
  • From the USA: 011 254 201234567 
  • From Europe: 00 254 201234567 

How to Dial Internationally from Kenya 

  • On the dial pad, start with Kenya’s international access code. (000) 
  • Then, add the country code of the country that you are trying to call. 
  • Example: To call the USA number 123-456-7890, dial 000 1 1234567890.
  • To call the UK number 020 7946 0958, dial 000 44 2079460958.
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Most Commonly Used Area Codes in Kenya

Kenya’s Phone Number Structure is organized with area codes that denote specific regions of Kenya. They come after the country code and are used for fixed-line telephony. Let’s discuss some of the most commonly used area codes within Kenya. 

Most Commonly Used Area Codes in Kenya

Kenya Major Cities Phone Number Example

Here are some examples of phone numbers in Kenya’s major cities, which will help you understand the phone number format correctly. 

1. Kenyan major cities’ landline number example

Kenyan landline number follows the following format:

+254 (area code) XXX XXXX

Let us see some real examples considering some major cities:

Cities Phone Numbers
Nairobi +254 20 123 4567
Kisumu +254 57 321 7654
Bungoma +254 55 987 6543
Mombasa +254 41 345 6789
Nakuru +254 51 543 9876

 

2. Kenyan major cities’ mobile number example

Mobile phone number in Kenya follows the following format:

+254 7XX XXX XXX

Here are some examples of Kenyan mobile numbers.

Here’s the information formatted in a table for clarity:

Mobile Network Provider Prefix Example Number
Safaricom 0722 +254 722 123 456
Airtel Kenya 0733 +254 733 456 789
Telkom Kenya 0770 +254 770 987 654
Equitel 0765 +254 765 234 567

Emergency Numbers in Kenya

Kenya has dedicated emergency numbers to assist citizens and tourists in cases of emergencies. These numbers connect to critical services like police, fire, and medical emergencies across the country. Here’s a quick reference table:

Emergency Service Phone Number
Police (National Police Service) 999 / 112
Fire Brigade 999
Ambulance Services 999 / 112
St. John Ambulance +254 20 221 0000 / +254 722 556 699
Kenya Red Cross +254 20 395 0000
Disaster Management Hotline 1199
COVID-19 Emergency Hotline 719
Child Helpline (Childline Kenya) 116
Gender-Based Violence Hotline 1195

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What Is the Best Time To Call Kenya?

If you want to call Kenya, you need to understand that Kenya lies in the East African Time Zone (UTC+3). So, the best time to call Kenya depends on where you are calling from and the time difference. 

Here’s a table summarizing time differences and the best times to call Kenya (EAT, UTC+3) from different continents.

Continent Time Difference (to Kenya) Best Time to Call Kenya
North America -8 to -11 hours (Pacific), -5 to -8 hours (Eastern) Morning (8:00 AM to 11:00 AM local) = Evening in Kenya (4:00 PM to 7:00 PM)
South America -6 to -8 hours Morning (8:00 AM to 10:00 AM local) = Afternoon (2:00 PM to 4:00 PM in Kenya)
Europe +1 to +3 hours Late morning/afternoon (10:00 AM to 1:00 PM local) = Afternoon (1:00 PM to 4:00 PM in Kenya)
Africa 0 to +2 hours Morning to evening (9:00 AM to 6:00 PM local) works fine for Kenya’s schedule.
Asia +2 to +6 hours Early afternoon/evening (2:00 PM to 6:00 PM local) = Morning/midday in Kenya (9:00 AM to 1:00 PM)
Australia +5 to +8 hours Late afternoon/evening (5:00 PM to 8:00 PM local) = Morning in Kenya (8:00 AM to 11:00 AM)
Antarctica Varies (often +3 hours for research stations) Coordinate based on station timezone, typically midday to evening in local time works for Kenya.

Practical Uses for Understanding Kenya Phone Number Formats

Understanding the Kenyan phone system is essential for easy communication with Kenyan people. It is mostly important for tourists, business owners, and virtual phone number users.

Let’s discuss them one by one:

For Businesses and Entrepreneurs

  • Knowing the Kenyan Phone number format is crucial for business owners who want to expand into local and international markets.
  • It helps build trustworthiness in the local market while improving communication across borders. 
  • While setting up a business in Kenya, businesses should choose the correct prefixes for mobiles and landlines. They should also keep virtual numbers as an option for scalability and reliability. 
  • In addition, always ensure your call forward service is on so that you don’t miss out on any calls during your visit to Kenya. 

For Tourists and International Visitors

  • It is crucial to know the correct phone system for domestic and international travelers while traveling to Kenya. 
  • Dialing correct codes for Kenyan numbers ensures reliable communication. 
  • Tourists can also buy local SIM cards for better rates for calls and data. These cards come with local numbers to help them connect during their visit.  
  • If you are traveling from an island like Mauritius, make sure you know the correct island phone format for ease. 

For Virtual Number Users and Digital Nomads

  • Virtual phone numbers are the best solution for digital nomads and businesses to establish a local presence. They make it easier to reach customers or clients in Kenya and grow the business. 
  • Virtual numbers follow local number formats and are best for managing customer service, marketing, and sales.

Wrapping Up

Kenya’s phone number format is well structured for smooth communication. It starts with +254 followed by 9 digit number. Mobile numbers start with either 7 or 1. While landlines start with regional codes. 

Knowing these formats helps businesses and individuals to connect within Kenya or outside Kenya. Follow the steps properly and know the time difference before calling for seamless interaction. 

Happy calling! 📞

FAQs

What is an example of a Kenya phone number?

An example of a Kenya phone number is:

  • For mobile: +254 712 345 678
  • For landline: +254 20 123 4567

How do I dial a Kenyan phone number?

To dial a Kenyan phone number:

  • From abroad: Dial +254, then the 9-digit number (e.g., +254 712 345 678).
  • Within Kenya: Dial the number directly (e.g., 0712 345 678 for mobile or 020 123 4567 for landline).

How do you write +27 on a phone number?

The +27 represents the country code for South Africa. To write a phone number:

  • Replace the leading zero of the local number with +27.
  • For example, 071 234 5678 becomes +27 71 234 5678.

What is the proper format for a phone number?

The proper format for a phone number follows:

  • International format: +Country Code Area Code Local Number (e.g., +254 712 345 678 for Kenya).
  • National format: Area Code Local Number (e.g., 0712 345 678 within Kenya).

Always include the country code for international calls. Make sure you don’t use spaces or special characters in digital contexts.

What is the country code for Kenya?

The country code for Kenya is +254.

How can I identify a Kenyan mobile number?

You can identify a Kenyan mobile number by its prefix and format:

  • Kenyan mobile numbers are 10 digits long and start with 07 or 01, e.g., 0712 345 678 or 0111 234 567.
  • The country code +254 is added for international formats.

Can I call Kenyan numbers from outside the country without the country code?

No, you cannot call Kenyan numbers from outside the country without the country code. You must include +254 before dialing. 

 

Prasanta Raut

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.