Optimizing Your Business With VoIP: How to Buy South Africa Virtual Phone Number

Do you want a South Africa virtual phone number to connect with family members living in South Africa or expand your company’s reach across South African cities or regions?

Are you interested in exploring South Africa’s market and establishing virtual customer business relationships with African audiences, clients, agents, stakeholders, and customers via cloud-based communication?

You can leverage your business potential in South Africa virtually by buying a virtual phone number, giving you a chance to build good customer relationships and thrive within the country.

If that’s the case, you should read this blog until the end. Here, you’ll find information on how to buy South Africa virtual phone numbers, including their benefits, a list of the best providers, types of South Africa virtual numbers, and a process for obtaining one.

What is the South Africa Virtual Phone Number?

A South African virtual phone number is basically the South African local number. However, it uses VoIP technology or virtual phone systems to make and receive calls and texts over the Internet, compared to South Africa’s regular numbers that use traditional phone systems and landlines. This eliminates the need for a physical SIM card, conventional landline networks, and presence in the country, allowing businesses and individuals to be present in South Africa via virtual online networks and internet connectivity.

Since it uses the internet to transmit voice packages or, you can say, (Voice over Internet Protocol) VoIP technology, you can have the flexibility to make or receive calls from South Africa and any other region in any internet-supported devices such as laptops, smartphones, and iPhones without a Phone SIM or traditional telephone lines.  

A South African virtual phone number follows the same format as a regular South African phone number because they share the same country code number, South Africa. 

Here’s an example with the South African phone number format:

+27-XX-XXX-XXXX or +27-87-123-4567

• +65: This is the country code for South Africa.
• 87:  This is the area code.
• 123-4567: This is the seven-digit national phone number.

A South African national virtual phone number has seven digits with area codes. When calling outside South Africa, you must enter 11 digits, including the country code +27, followed by a seven-digit phone number.

When you buy the Virtual Phone Number of South Africa, you can make and receive calls from any geographical region since it does not have limited service to a specific area like a local number.

Advantages of Having a South African Virtual Phone Number

Advanced Virtual telephony features: 

Many virtual or online phone number providers offer VoIP features such as call forwarding, voicemail transcription, call recording, auto-attendants, and call analytics. South Africa’s digital number features can improve your business communication system and make it more efficient during international, long-distance calls or receiving and making calls outside South Africa.

Improve local South African customer experience: 

With South Africa’s virtual number, you can provide personalized and customized service to domestic South African customers, such as custom greetings and voice messages in their South African language. This will encourage local customers to feel more comfortable with your business, resulting in positive customer interaction, experience, and satisfaction and improving incoming customer call volumes.

Connect with South Africa’s customers: 

Acquiring a South African virtual phone number allows local customers and clients to contact you more easily. Local customers are more inclined to pick up or contact a local phone number than an international one, which improves local call pickup rates and leads to better sales or customer support interactions.

Establish domestic South Africa presence: 

If you want to establish a domestic and local presence in South Africa, getting a South Africa( SA) virtual business phone number or SA online number can facilitate this without having a physical presence, living in South Africa, and establishing a business there. 

A South Africa virtual number allows your company to appear based in South Africa, increasing its interactions, confidence, and credibility with local or national South African customers and clients who might be cautious about doing business with overseas enterprises.

Cost-Effective Communication in South Africa: 

Virtual numbers use cloud-based communication services and VoIP technology, allowing users to quickly set up their Virtual phone numbers without extra charges or required hardware. With a South Africa virtual number, you can promptly contact South African prospects, customers, and clients from multiple internet-connected devices. Depending on your service provider’s plan, you can make or receive calls to potential South African customers and clients at reasonable low-cost rates. 

How Does a South African Virtual Phone Number Work?

Choose a South African virtual number provider: 

First, you must choose a virtual or online phone number provider that offers South African virtual numbers. Depending on their availability, you can also select or be provided with virtual numbers with the different South Africa area codes and unique subscriber numbers. 

Activate (SA) South Africa virtual number: 

Once you have chosen the virtual number and plan you desire, the Virtual number service provider will virtually activate its service on their network, as the physical setup and installation are not required.

Call routes: 

When someone dials or calls your Virtual phone number in South Africa, the call routes through the internet to the designated provider’s server and next to your South Africa Virtual number phone line or VoIP extension; then, once it has made the connection, the call rings in your preferred device. 

Choose a softphone app or device: 

You can now choose where to direct that call to the existing phone number. You can forward calls to your mobile phone, landline, or any other phone number you designate or the virtual phone apps provided by the service provider. You just need to install apps on your device or smartphone that act as virtual or voip phones, allowing users to make and receive calls through an internet connection. 

VoIP telephony Features: 

According to the service provider and plan you have chosen, you can get the various types of virtual phone number features such as:

• Auto attendants: You can set up an auto attendant by directing incoming calls to the different departments or destinations.


• Call recordings: You can also record your calls when you are required to listen back for various reasons.


• Voicemails: You can set up voice message greetings in recorded audio or transcribe text-based formats.

South Africa’s virtual phone numbers function and provide services similar to regular African phone numbers. When users dial a virtual number, they will receive the same experience as if they dialled a local number.

Types of South Africa Virtual Phone Numbers

1. Local DID South Africa virtual phone numbers:

SA Local Domestic virtual phone numbers are associated with local area codes to the local regions. These South African virtual numbers generally start with 2-digit area codes after the country code +27. They help businesses establish a domestic presence within specific South African cities or areas. Example of DIDl South African number: +27 21 123 5678 (Cape Town)

2. Toll-free South Africa virtual phone numbers: 

These South African toll-free numbers allow their national citizens within the country to make calls without any fees. They often have prefixes like  800, 0800, or 1-800, and the associated toll-free virtual phone number business bears the cost of encouraging customers to initiate calls and inquiries for customer support or sales hotlines. An example of a South African toll-free virtual number is +27 800 000 1234.

3. South Africa National virtual phone numbers:

South African national numbers have the same prefixes throughout the nation’s region. These types of South Africa’s virtual numbers typically start with the +27 Country code and are followed by the unique 7 digits. An example of a South African national virtual number is +27 87 123 4567.

4. International South Africa virtual phone numbers:

An example of an International South African virtual phone number is +27 XX-XXX-XXX, depending on the above Local, national, or toll-free types of African virtual phone numbers from a user perspective. Users need to dial South Africa’s national code, +27, followed by the rest of the virtual phone number digits.

How to Buy South Africa Virtual Phone Number? 

To buy a South Africa virtual phone number, You can follow these step-by-step process:

1. Choose a virtual phone number provider: You can choose Dialaxy as your virtual number provider since it provides a cloud-based contact center solution for your business with a cost-effective plan compared to other service providers.

2. Sign Up to Dialaxy: Create a Dialaxy account to Sign Up.

3. Choose a South African virtual number: Select the South African virtual number from the service or nation pool options offered.

4. Select plan and city: Enter the city or area you want for your phone number and select the phone number type with the needed plan and features.

5. Checkout and Activation: Check out and finalize payment once you have chosen the desired plan and Virtual number type.

6. Make your first call: Congratulations!! Make your desired first call with the South Africa virtual phone number. You have a South African phone number.

Top 6 South Africa Virtual Number Providers

There are many South African virtual number providers in the market today, which can make it difficult for users or customers to purchase a South African virtual phone from a reliable provider if they lack knowledge of the best providers. 

Here are listed some of South Africa’s top virtual number service providers with the key consideration factors: 

SA Virtual Number providers	Suitable For	Free Trial Duration	Pricing Plans	Supported platforms
Dialaxy	Small business, Medium business, Enterprise	7 Days	$20/ month	iOS, Web-based, Desktop, Android
AVOXI	Small business, Medium business, Enterprise	7 Days	$19.99/ month	iOS, Web-based, Desktop
CallHippo	Small business, Medium business, Enterprise	10 Days	$16.99/ month	iOS, Web-based, Desktop, Android
Backtel	Medium business, Enterprise	N/A	$15.99/ month	iOS, Web-based, Desktop, Android
Krispcall	Small business, Medium business, Enterprise	7 Days	$14.99/ month	iOS, Web-based, Desktop, Android
8X8	Medium business, Enterprise	30 Days	$15.99/ month	iOS, Web-based, Desktop, Android

Give a free trial a chance and figure out the best or practical-suited South African virtual number provider. Remember, there are many virtual phone number service providers besides them, you can do your own research to find more suitable South Africa’s virtual number providers.

Why Dialaxy For South Africa Virtual Phone Number?

Consider Dialaxy a reliable option for getting your South African virtual phone number because Dialaxy offers a wide range of South African virtual phone number alternatives, including local DID numbers customized to specific locations and nationwide virtual phone numbers for greater reach. 

Dialaxy service facilitates businesses of all sizes and offers virtual contact center features like IVR (Interactive voice response), call forwarding, voicemail, and a centralized callbox for more efficient communication management.

Furthermore, Dialaxy stands out for its low cost and straightforward pricing structure, especially if you’re on a tight budget. They offer clear and affordable pricing plans and considerable options for buying South African virtual phone numbers.

FAQs

What are the best South African virtual number providers?

Dialaxy, KrispCall, Avoxi, and DialerHQ are the best South African virtual number providers.

How can you get a free virtual phone number in South Africa?

You can get a free phone number in South Africa from Dialaxy and Quackr with a free demo trial of a South Africa virtual number.

Which app can I use to get a South Africa virtual number?

You can download and install the Dialaxy app to create an account and get a South Africa virtual number.

What features does Dialaxy provide when buying a virtual South African phone number?

The features you get when buying a South African virtual phone number are:

• Call routing
• Call monitoring
• Call forwarding
• Auto-attendant
• Extensions