Customer Support & Service - Voice UP Your BUSINESS

How AI Call Summary is Revolutionizing Customer Support? A Complete Guide

Phone calls are the most valuable marketing leads for any business. They are the richest source of insights for personalized service. However, managing many calls can be tough. Listening to recordings takes time, and important details can be missed. This…

How to Improve Your Customer Service Etiquette?

📢“That's not my department. I can't help you.” 📢 “Let me find the right person who would be able to help you.” “Which one sounds more polite and appropriate? The answer is simple.” You don’t need fancy strategies to win…

Facebook Customer Support Explained: A Complete Review

📢” Need help even to use the Help feature on Facebook?” - You’re not alone. Whether it’s a hacked account, an ad issue, or login trouble, finding the right Facebook Customer Support channel can feel like a maze. But don’t…

Best Call Filter App: A Complete Review

Tired of constant spam calls interrupting your day? Whether it’s robocalls, telemarketers, or unknown numbers, these unwanted calls can be frustrating and even risky. That’s where call filter apps come in. These smart apps identify and block spam before it…

What is AI Receptionist, and the Benefits of an AI Receptionist?

Imagine you have software that never misses a call, schedules appointments effortlessly, and provides AI answering, 24/7 customer support without hiring extra staff. Sounds like a dream, right? Well, there is already a software called AI receptionist that can do…

How to Calculate Customer Lifetime Value? A Step-by-Step Guide

Are you curious about the formula that reveals exactly how much revenue each customer brings to your business over time? Don’t worry; we’re here to help. In this guide, we’ll explain how to calculate customer lifetime value (CLV) in a…

How to Improve Customer Satisfaction in 2025?

Did you know that 86% of buyers are willing to pay more for a great customer experience? That’s right, your customers aren’t just buying your product; they’re investing in the customer journey—every interaction, from the first click to post-purchase support.…

Everything You Need to Know About Mental Health Hotlines: Your Guide to Support

"I reached a point where I didn’t want to do a thing or go anywhere. I was crying constantly. The key is to not be afraid to open up."—Dwayne "The Rock" Johnson (about Depression & Seeking Help) Mental health is…

Representation of Good Customer Experience.

What is Customer Experience? – Why is it so Important?

Did you know that 86% of buyers are willing to spend more for a good customer experience? This means businesses now compete not only on price or products but also on how customers feel when they interact with them. From…

Automated Calling Service: What is It and How Does it Work?

Are you sick of forgetting appointments and missing calls? What if one system could handle all of this? It could send emergency alerts, set up reminders, gather feedback, and automatically answer calls. Welcome to the era of automated calling services. In…

Phone System Features

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Productivity

Notification Feature

Integrations

International Numbers

Toll-free Numbers

Vanity Phone Number

Multiple Phone Numbers

Business Hours

Voicemail Greetings

Text to Speech

Call Routing

Interactive Voice Response (IVR)

Outbound Calling

Inbound Calling

Global Calling

Call History

Concurrent Calls

Voicemail

Call recording

Call Flow Designer

Call Forwarding

SMS

Frictionless SMS

SMS Filters

MMS (coming soon)

Mute Conversation

SMS Campaigns (coming soon)

Schedule SMS (coming soon)

Schedule MMS (coming soon)

Web Application

Android App

Desktop Agent

Chrome Extension

Number Sharing

Advanced Filtering

Agent Addition

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Unlimited Contacts

Desktop Notification

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