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Home - Tips - “Not Possible to Connect Call” – Meaning, Causes, and Fixes
Reviewed by : Prasanta Raut
Are You Frustrated by the “Not Possible to Connect Call”😕 Message?
We’ve all been there, in a hurry to make an important call, only to be met with the dreaded “Not Possible to Connect Your Call” message. It’s frustrating, particularly when you’re in a hurry to call someone urgently.
Being aware of why this happens is important to resuming your calls to track.
Therefore, this guide explains why this happens and gives step-by-step instructions on how to resolve it so you can communicate without interruption.
✅ What the “Not Possible to Connect Your Call” message really means.
✅ Common reasons behind call connection issues.
✅ Simple and effective ways to fix the problem.
Table of Content
When you come across the message “Not Possible to Connect Your Call,” it simply means your phone is struggling to make an outgoing call. This could be due to a weak network, phone issues, or the person not being available.
You might see this message during peak times or if your phone isn’t connected properly. It can also pop up if your network signal is weak or if your phone’s software or SIM card is glitched.
To tackle this issue, start by checking your network connection or running a quick scan on your phone for problems. Sometimes, a simple restart or a software update can fix the situation.
Poor signal areas are one of the most common reasons why you might not be able to make a call. If you’re in a poor signal area, like in a basement or far away from a cell tower, then you might not be able to get your call through.
❗ Network Switching: Your phone sometimes switches between 3G, 4G, and 5G networks, temporarily failing to connect your call.
Sometimes the issue is not your problem. When your service provider is doing maintenance or upgrading, your call can fail.
❗ Planned vs. Unplanned Outages: Planned outages are scheduled, while unplanned outages just happen. Both will affect your call-making abilities.
❗ Silent Disabling: Telecommunication companies silently disable certain call services without warning, causing connectivity problems.
Your call won’t go through if the recipient has their phone turned off or in airplane mode.
❗ Auto-Reject: Certain phones have a feature that allows calls from unfamiliar numbers to be rejected automatically, which can also trigger this error.
If you dial the wrong format, for example, without a country code for international calling, your call won’t connect.
❗ VoIP and International Numbers: Some countries block calls from VoIP providers or international numbers, causing the call connection to fail.
If you or the recipient have blocked the number, the call won’t connect.
❗ Spam Detection🚫: Some telecom providers label numbers as spam, even when they are legitimate, and this leads to a connectivity issue.
Software bugs or problems with your SIM card can lead to call connection issues.
❗ SIM Issues: A damaged, expired, or not correctly inserted SIM card can prevent outgoing calls.
❗ Dual SIM Phones: Having a dual SIM phone and choosing the incorrect network preference can lead to failed calls.
In case of any billing problems, such as an unpaid bill, your service provider can limit your calls.
❗ Inactive Prepaid Accounts: Certain prepaid accounts automatically suspend outgoing calls when the account balance is low or has expired.
Check your signal. If it’s weak, move to a place with a better signal, like near a window or outside.
Try restarting your phone or updating your software. It might fix the problem.
Double-check the recipient’s number to make sure it’s dialed correctly. A small mistake, like missing a country code, can prevent the call from connecting. If you’re unsure about the number, try reaching out to the person through another method, like text or email.
If the issue might be with your phone or network, try making the call from a different phone or network. This will help you identify if the issue is related to your specific phone or network provider.
If you continue having trouble, try resetting your network settings. This will remove any saved Wi-Fi networks, Bluetooth connections, and VPN settings but can resolve hidden call-related errors.
Step-by-Step Guide:
A loose or damaged SIM card can prevent your phone from making calls. Try removing and reinserting your SIM card to see if that fixes the issue. If the card is damaged, you may need to get a replacement from your network provider.
If none of the above steps work, it’s time to contact your network provider. They may be able to identify issues on their end, like network congestion or account restrictions, that could be causing the problem.
In a world where instant replies are expected, one failed call can feel like a wall, whether you’re closing a deal or checking on someone important. Fixing call issues isn’t optional—it’s essential.
To avoid call connection problems, pay your phone bill on time. Carriers block outgoing calls when there is an outstanding balance on your account, making it hard for you to make a call. Regularly check for account restrictions or any problems.
If you are worried about call issues, use an alternative means of communication, e.g., VoIP call apps like Skype, Google Voice, or WhatsApp. These applications enable you to place internet calls and may be useful when your regular call service is not functioning.
Registering your phone number with your carrier can prevent unwanted blocks or restrictions. Some telecommunication providers block numbers that appear suspicious or inactive automatically, but registration keeps your number active and usable.
If you have a dual SIM or eSIM-enabled phone, see if you can switch between carriers. This should avoid connectivity issues, especially if one carrier has a poor signal or is out of order.
After disconnection, service providers may reassign numbers to new users. To prevent miscommunication, the Federal Communications Commission (FCC) established the Reassigned Numbers Database, helping callers verify if a number has been reassigned.
Source – fcc.gov
If your calls are not being received, your number may be blocked as spam by your telephone carrier. Your carrier can then be called with a request to whitelist your number so that it is no longer being blocked, so your calls can get through.
Recurring call drops could indicate hardware or network issues with your phone. Make sure you check your phone for faults and search for network congestion or bad spots. Keeping everything in good working order might avoid connection issues.
If you’re in an area with weak signal strength, your calls may fail or drop. To improve connectivity, check your phone’s network settings and consider using a network signal booster or Wi-Fi calling to ensure your calls go through.
A failed call at the wrong time—like during a job interview or emergency—can cost way more than a few seconds; sometimes, it’s the moment that matters most. Don’t let bad signal steal that from you.
When you receive the “Not Possible to Connect Your Call” message, it is probably due to a glitch in your phone or network. Relax! It could be because of a bad signal, a busy line, or even the person on the other line having turned off their phone.
Here’s a helpful tip: Why call again later when the network isn’t so busy, or simply reboot your phone to give it a new lease of life? If the problem continues, try double-checking the number or contacting your network provider for a hassle-free solution! Your calls will be on track in no time! 😊📱
If you haven’t paid your bill, your operator can block outgoing calls until you make the payment. Some deactivate the services for a few days, while others can disconnect your number permanently if unpaid for a very long duration of time.
A VPN can help with internet calls (like WhatsApp or Skype) but won’t fix regular call issues. For all failures, kindly try your network signal, SIM card, or provider instead.
“Not in service” means the number is inactive or disconnected.
“Not possible to connect your call” is a temporary issue, like a bad signal or the recipient’s phone is off.
A call won’t connect due to network issues, an incorrect number, or the recipient’s phone being off. Try checking your signal, restarting your phone, or calling back later.
If no calls are going through, your service may be barred, your SIM card may be faulty, or your network settings may need to be reset. Try to reinsert your SIM or call your operator.
This is due to network congestion, a weak signal, or the recipient’s phone being unavailable. Try calling later or using VoIP apps like WhatsApp or Skype.
Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.
Prasanta Raut