Are you tired of switching from one old device to another? It’s 2025—time to step up the game! Softphones are here to help you. Softphones are applications based on software that turn your Mac into a complete communication system.

They are great for working remotely, for doing a small business, or if you just want the ability to have clear calls without additional hardware. They allow you flexibility and unique features, and they work seamlessly in macOS.

In the following article, we’ll go through all the 8 best softphones for Mac in 2025, well-ranked for quality calls, great UIs, and all the communication features you could want. Let’s find one that is right for you!s

🔑Key Highlights
  • A softphone is a software application that allows you to make and receive phone calls over the Internet using Voice over Internet Protocol (VoIP) technology.
  • Many softphones are specifically optimized for macOS, ensuring a smooth, integrated user experience.
  • Dialaxy is an all-in-one solution for managing customer interactions, including storing customer contacts, smart categorization, and effortless data management.
  • Applications like Bria and Linphone include video support for clearer communications, whether personally or for business, and offer robust support.
  • Ensure syncing across Mac, iOS, Android, and the web (e.g., Dialaxy, Grasshopper) with an intuitive interface

What is a Softphone for Mac?

what is a softphone for mac.

A softphone is a software application that allows you to make and receive phone calls over the Internet using Voice over Internet Protocol (VoIP) technology. When designed specifically for Mac, these applications leverage macOS’s robust ecosystem to provide an enhanced user experience.

Defining Softphones

  • Software-Based Communication: Unlike traditional phones, softphones do not require dedicated hardware. They run on your Mac, using its built-in microphone, speakers, or connected peripherals.
  • VoIP Technology: They convert analog voice signals into digital data packets, transmitting calls over the internet.
  • Flexibility: Softphones can be used anywhere with an internet connection, making them ideal for remote work, mobile business communications, and flexible office environments.

Why Choose a Softphone for Mac?

  • Optimized Performance: Many softphones are specifically optimized for macOS, ensuring a smooth, integrated user experience.
  • Cost-Effective: They often reduce the need for expensive hardware investments while still providing enterprise-level features.
  • Feature-Rich: From call recording to advanced call routing and integration with CRM systems, softphones provide comprehensive communication solutions.

How Does a Softphone for Mac Work?

Understanding the underlying technology can help you appreciate how softphones transform your Mac into a powerful communication tool.

Technology Behind Softphones

  • Voice over Internet Protocol (VoIP): Softphones use VoIP to convert voice into digital signals that are transmitted over the Internet. This allows for clear, high-quality calls even over long distances.
  • Session Initiation Protocol (SIP): Many softphones utilize SIP, a protocol that initiates, manages, and terminates calls, ensuring smooth communication sessions.
  • Data Encryption: Security is paramount—modern softphones employ encryption protocols to protect call data from unauthorized access.

User Interface & Call Management

  • Intuitive Design: Softphones are built with user-friendly interfaces that mimic traditional phone systems, making them easy to navigate.
  • Integrated Features: These apps typically include features like call forwarding, call transfer, voicemail, and even video conferencing, all accessible from a single interface.
  • Customization Options: Many softphones allow users to customize call settings, manage multiple lines, and integrate with other communication tools seamlessly.

System Requirements and Setup

  • macOS Compatibility: Ensure your softphone supports the version of macOS you’re running.
  • Internet Connection: A stable, high-speed internet connection is crucial for maintaining call quality.
  • Peripheral Integration: Most softphones work with built-in audio hardware on your Mac, but they also support external microphones, headsets, and webcams for enhanced communication.

8 Best Softphones for Mac in 2025

8 best softphones for mac in 2025

Here’s a quick comparison table for you to scan the best softphones for Mac.

Softphone Key Features Pricing Model Target Audience Best For
Dialaxy Modern UI, SIP integration, HD VoIP calls, call recording Subscription-based / Tiered Plans SMBs & Enterprises Businesses seeking an intuitive interface with robust integrations
3CX Phone System Unified communications, call center features, video conferencing, CRM integrations License-based with subscription options Call centers, medium to large businesses Organizations needing a comprehensive, unified communications solution
Zoiper IAX SIP VOIP Softphone Multi-protocol support (IAX, SIP), cross-platform availability, customization Free version with premium upgrades Small businesses, home offices Cost-effective and flexible VoIP communications in smaller setups
CloudTalk Go Cloud-based system, intelligent call routing, detailed call analytics, integrated call recording Subscription-based Remote teams, distributed call centers Scalable, cloud-based call management with advanced analytics
Mighty Call Virtual call center features, automated call routing, detailed reporting, voicemail-to-email integration Subscription-based SMEs, startups Startups and small teams looking for a user-friendly, virtual call center solution
Bria HD audio/video calls, multi-line support, cross-device synchronization, integration with business apps Subscription-based Professionals, enterprises Professionals seeking high-quality audio/video calls and seamless multi-device use
Grasshopper Virtual phone system with texting, call forwarding, simple admin interface Subscription-based Entrepreneurs, small businesses Entrepreneurs want a straightforward virtual phone system with essential features
Linphone Open-source solution, customizable, support for multiple codecs and encryption, cross-platform support Free / Open source (with paid support options) Developers, tech-savvy users Users who value customization and open-source solutions with technical flexibility

1. Dialaxy

Dialaxy is an advanced contact management platform built to update the way businesses communicate with customers, improve communication, and enhance the overall efficiency of the meeting or sales process. Dialaxy is an all-in-one solution for managing customer interactions, including storing customer contacts, smart categorization, and effortless data management.

Key Features

  • Centralized contact management
  • Smart categorization and tagging
  • Easy import/export of contacts
  • Advanced search and filtering
  • Integration with popular CRM tools

Pros

  • Simplifies contact management for businesses of all sizes.
  • Supports seamless data synchronization across devices.

Cons

  • Limited customization options for data fields.
  • No direct integration with telephony systems.

💰Pricing

Package Price per month
Basic $10
Professional $25
Enterprise Consult the sales team

2. 3CX Phone System

3CX is available on iOS, Android, Windows, and Web browsers which allows for seamless multi-device communication. It also connects with the majority of CRM systems to improve your efficiency with communication and customer information resourcing.3CX Phone System allows you to create internal and external communication channels easily with features like directory calling options, call recording, IVR, and conference calling.

Key Features

  • VoIP and video conferencing
  • Call queue management
  • Integrated live chat
  • Call recording and analytics
  • CRM integration

Pros

  • Comprehensive communication features for businesses.
  • Great integration with popular CRM and productivity tools.

Cons

  • Setup can be complex for non-technical users.
  • Requires a dedicated server for on-premise installation.

💰Pricing

Package Price per month
Standard Free (limited features)
Pro $25
Enterprise $50

3. Zoiper VOIP Softphone

Zoiper operates seamlessly on macOS, Windows, iOS, Android, and Linux, allowing for accessibility across nearly every single device. Zoiper supports several VoIP protocols (SIP and IAX) and selections of numerous PBX systems enabling flexibility. Additionally, Zoiper allows businesses to ensure that calls are secure and encrypted, manage their contacts efficiently, and customize plans and services as their business needs change.

Key Features

  • High-quality voice and video calls
  • Multi-protocol support (SIP and IAX)
  • End-to-end encryption for secure communication
  • Contact management and integration with phonebooks
  • Call recording and transfer

Pros

  • Wide compatibility with VoIP providers and PBX systems.
  • Strong security with encryption options.

Cons

  • The free version lacks advanced features.
  • Call quality may vary based on network conditions.

💰Pricing

Package Price per month
Free $0
Premium $4.95
Gold $39.95 (one-time)

4. CloudTalk Go

CloudTalk Go is a user-friendly softphone app made for a modern business environment to enable easy voice call communication and enhance call handling capabilities. The mobile softphone provides a dependable connection whether you’re utilizing your Mac, Android or iOS devices, which is ideal for remote teams and customer support.

Key Features

  • VoIP calling with HD quality
  • Call queuing and ACD
  • Real-time analytics and reporting
  • Contact management and CRM integration
  • Voicemail and call recording

Pros

  • Great for call centers and customer support teams.
  • Smooth integration with CRM and helpdesk software.

Cons

  • Internet-dependent for optimal performance.
  • Advanced features are only available in higher-tier plans.

💰Pricing

Package Price per month
Starter $25
Essential $30
Expert $50
Custom Consult the sales team

5. MightyCall

MightyCall is a softphone solution for small and medium-sized businesses that takes the hassle out of managing your call flow and also connects you to VoIP service. As a cloud-based softphone, it you can use it on Mac, Windows, iOS, and Android devices to pick up your customer service calls from anywhere.

Key Features

  • VoIP calling and call forwarding
  • Multi-level IVR and call queues
  • Custom greetings and voicemail
  • Real-time call monitoring
  • CRM and helpdesk integration

Pros

  • Easy setup and user-friendly interface.
  • Suitable for small businesses and call centers.

Cons

  • Limited scalability for larger enterprises.
  • Fewer advanced reporting features compared to competitors.

💰Pricing

Package Price per month
Basic $20
Standard $40
Enterprise Consult the sales team

6. Bria

Bria is an adaptable SIP-based softphone application that makes it easy to communicate on a variety of devices to provide high-quality voice and video communications for organizations and individuals around the world. It is a strong softphone that has been designed for today’s communication needs, allowing you to make calls, receive calls, send instant messages, and stay connected from your Mac, Windows PC, iOS, or Android device when you need to connect. In addition, Bria can be accessed via the web as well, providing flexibility to users who are working from remote locations.

Key Features

  • Unified call management with call transfer, hold, and recording
  • Multi-way audio and video conferencing (up to 5 participants in Solo, more in Teams/Enterprise)
  • Presence tracking to monitor team availability
  • Advanced call analytics and help desk tools (Enterprise version)
  • Multimedia messaging with file sharing and screen capture

Pros

  • Global compatibility with any SIP-compliant server or VoIP service
  • Excellent audio and video quality with multiple codec options for flexibility
  • Strong integration with CRMs and productivity tools for efficient workflows

Cons

  • Requires a stable internet connection for optimal performance
  • Limited advanced features like power dialer or IVR in base plans
  • Video conferencing capabilities vary by plan and may not scale as robustly as dedicated platforms

💰Pricing

Package Price per month (based on annual billing)
Bria Solo Free $0
Bria Solo $2.95
Bria Teams Standard $4.95
Bria Teams Pro $9.95
Bria Enterprise Consult the sales team

7. Grasshopper

Grasshopper is a simple-as-can-be virtual phone service purpose-built to provide reliable communication options for small businesses and entrepreneurs around the globe by using VoIP technology on top of your existing cellular and Wi-Fi connections. It’s an easy-to-navigate softphone for contemporary small teams that allows you to call and receive phone calls, send business texts, and display your business phone number on your Mac and Windows PC, iOS, or Android devices.

Key Features

  • VoIP calling with HD quality
  • Call queuing and ACD
  • Real-time analytics and reporting
  • Contact management and CRM integration
  • Voicemail and call recording

Pros

  • Great for call centers and customer support teams.
  • Smooth integration with CRM and helpdesk software.

Cons

  • Internet-dependent for optimal performance.
  • Advanced features are only available in higher-tier plans.

💰Pricing

Package Price per month (billed annually)
True Solo $14
Solo Plus $25
Small Business $55

Additional numbers:$10/month each; Enterprise pricing available via the sales team

8. Linphone

Linphone is an open-source softphone application that enables effective VoIP communication that is focused on flexibility and security with global availability across devices and platforms. It is an SIP-enabled softphone natural for both individual users and business users. It can be used to make high-quality audio or video calls, instant messages, and set up conference calls, whether you are using a Mac, Windows PC, Linux, iOS, or Android devices.

Linphone is notable because it is open source, so you can customize Linphone or integrate it with an existing SIP service or VoIP systems already in place. Linphone can be used with end-to-end encryption and can use different codecs, but it does not have native CRM integrations. However, it’s perfect for the user looking for a lightweight, secure, and flexible communication method.

Key Features

  • HD audio and video calls with multiple codec support
  • Audio and video conferencing
  • Instant messaging with group chat capabilities
  • Call management (transfer, hold, merge)
  • End-to-end encryption with ZRTP

Pros

  • Free and open-source, offering cost-effective scalability
  • Cross-platform support for seamless use across devices
  • High security with encrypted communication options

Cons

  • Limited scalability for larger enterprises.
  • Fewer advanced reporting features compared to competitors.

💰Pricing

Package Price
Linphone (Open-Source) Free
Also Read: How to Create an Apple ID Without a Phone Number?

Key features of VoIP softphones for Mac

Audio and Video Quality

VoIP softphone applications for Mac provide exceptional audio and video capabilities using recommended high-quality codecs, such as Opus and G.729. Applications, like Bria and Linphone, include video support for clearer communications, whether personally or for business and offer robust support regardless of network conditions.

Multi-Device Support

Cross-Device CompatibilitySoftphones such as Dialaxy and Grasshopper sync across Mac, iOS, Android, and web-based devices seamlessly. Calls ring at the same time across devices, allowing users to use devices they’re switching between without losing communication and with no extra hardware or

Call Management Tools

Features such as call hold, transfer, merge, and recording are standard, with Dialaxy’s unified callbox and Bria’s advanced options enhancing efficiency. These tools simplify handling multiple calls, making them ideal for busy professionals managing client or team interactions effectively.

Virtual Numbers and Texting

Grasshopper and Dialaxy provide virtual numbers—local, toll-free, or international—for a professional edge. Business texting, including SMS in Grasshopper and multimedia messaging in Dialaxy and Linphone, allows users to communicate beyond voice, supporting file sharing and group chats effortlessly.

Pros and Cons of Softphones for Mac

High-Quality Communication

  • Pros: Softphones deliver HD audio and video calls with codecs like Opus, as seen in Bria and Linphone, ensuring clear, reliable communication for personal or business needs across Mac devices.
  • Cons: Performance depends on a stable internet connection; weak signals degrade call quality significantly.

Flexibility and Accessibility

  • Pros: Apps like Dialaxy and Grasshopper sync across Mac, iOS, Android, and the web, letting users stay connected anywhere using virtual numbers and existing devices effortlessly.
  • Cons: Limited offline functionality means no calls or texts without internet or cellular access.

Cost-Effectiveness

  • Pros: Softphones like Linphone (free) and Grasshopper (affordable plans) reduce costs by eliminating hardware needs offering scalable solutions for small businesses or individuals economically.
  • Cons: Advanced features (e.g., Dialaxy’s power dialer) often require pricier plans, increasing expenses.

Integration and Productivity

  • Pros: Dialaxy and Bria integrate with CRMs like Salesforce, boosting efficiency with call analytics, IVR, and voicemail transcription, streamlining workflows for modern teams effectively.
  • Cons: Basic plans (e.g., Grasshopper) lack deep integrations or advanced tools, limiting scalability.

Security and Customization

  • Pros: Linphone’s end-to-end encryption and open-source nature provide strong security and flexibility, while Bria’s presence tracking aids team coordination securely.
  • Cons: Complex setup for encryption or customization (e.g., Linphone) may deter non-technical users.

How to choose a softphone service for Mac

  • Call Quality: Prioritize HD audio/video (e.g., Bria, Linphone) and test on your Mac’s internet for reliability.
  • Compatibility: Ensure syncing across Mac, iOS, Android, and the web (e.g., Dialaxy, Grasshopper) with an intuitive interface.
  • Cost: Compare pricing—Linphone (free) vs. Grasshopper ($14+)—and match scalability to your budget and needs.
  • Integration: Choose CRM compatibility (e.g., Dialaxy, Bria) if workflows matter; simpler options like Grasshopper work otherwise.
  • Security/Support: Opt for encryption (e.g., Linphone) and reliable support; test setup ease on Mac.

Conclusion

And there you have it—your go-to rundown of the 8 best softphones for Mac in 2025! From freebies like Linphone to feature-packed champs like Bria, there’s something here for everyone—whether you’re running a startup, managing a team, or just keeping it simple. Picking the right one boils down to what you need: crystal-clear calls, slick integrations, or maybe just a budget-friendly lifeline.

So, grab your Mac, test a few out, and say goodbye to old-school telephony—your next great call is just a click away! What’s your fave? Let us know!

FAQs

What’s the biggest perk of using a softphone on my Mac?

Oh, where do we start? Softphones turn your Mac into a phone without extra gear—think HD calls, texting, and integrations with stuff like Salesforce, all for way less than a traditional setup. Plus, they’re perfect for working from anywhere!

Do I need a crazy fast internet connection for these softphones?

It’s not crazy fast, but stable is key. Most—like Bria or Dialaxy—need a solid broadband or Wi-Fi connection for HD audio and video. If your internet’s spotty, you might get some choppy calls, so test it out first!

Can I use a free softphone like Linphone for my small business?

Totally! Linphone’s free, open-source vibe is awesome if you’re tech-savvy and want secure, customizable calls. But if you need fancy extras like CRM integration or call analytics, you might wanna peek at paid options like Grasshopper.

How do I know which softphone fits my Mac best?

It’s all about your vibe! Need video and team sync? Try Bria. Solo entrepreneur? Grasshopper’s your pal. Check your macOS version, match features to your needs (like CRM or security), and maybe give a trial run to feel it out.

Are softphones safe for sensitive calls, like client stuff?

Yep, most are! Linphone’s got end-to-end encryption, and others like Zoiper and 3CX pack secure protocols too. Just double-check the settings and your network—nobody wants a random eavesdropper crashing the party!

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.