Ever tried logging into your account only to be stopped by a mysterious six-digit code that vanishes if you so much as blink? That, my friend, is an OTP (One-Time Password) – the digital world’s version of a secret handshake.

OTPs can be confusing, especially if you don’t know what they are and how exactly they perform, but don’t worry; we are here to solve that confusion.

This blog explores various topics like What are OTPs, how they wor,k and the best ways to maximize their usage.

🔑Key Highlights
  • A one-time password (OTP) consists of a temporary, one-of-a-kind password that is there for authentication and verification.
  • An OTP in messages is an authentication code received through messages, either through SMS or an instant messaging service.
  • Google Messages OTPs work the same way as traditional SMS-based OTPs but are geared towards Google’s messaging platform.
  • One-time passwords (OTPs) are common technology that helps minimize the chances of unauthorized access as users have to acquire an OTP along with their login credentials for entry.
  • OTP sent over SMS, or email can be intercepted by attackers using SIM swapping or man-in-the-middle attack methods.

What Are OTPs?

What are OTPs

A one-time password (OTP) consists of a temporary, one-of-a-kind password that is there for authentication and verification.

They would increase security by ensuring that only authorized users are able to access accounts or execute transactions.

OTP is usually issued for a short time and can be sent through SMS, email, authenticators, or voice calls. OTPs also help protect against cyber threats such as phishing and password breaches because they can only be used once and expire after a short time.

What are OTPs in Messages?

An OTP in messages is an authentication code received through messages, either through SMS or an instant messaging service.

These codes are typically employed for account logins, transaction verifications, and two-factor authentication (2FA).

A user is sent an OTP through a text message, which is entered when the user tries to sign in or perform any sensitive action if the OTP is not entered within a particular time.

This technique provides an additional security level to ensure that nothing gets accessed unauthorized. Identity and access control play a crucial role in securing user accounts. Many services now use mobile phone verification for added security.

What are OTPs in Google Messages?

Google Messages OTPs work in the same way as traditional SMS-based OTPs but target the expanse of Google’s messaging platform.

Google Messages also automatically detects OTPs with a handy little “copy” button to make pasting them easier.

The app has an inbuilt cleanup feature: it automatically deletes OTPs older than 24 hours to keep inboxes uncluttered while maintaining security. Many online services and apps use Google Messages largely for sending OTPs for authentication and verification.

How OTPs Work: A Step-by-Step Explanation

The OTP generation process varies based on security needs. Using OTPs can help prevent unauthorized access to online accounts.

Let’s look at the step-by-step guide on how OTPs work:

Generation

OTP means “One-Time Password.” In the context of computer security, a password is a password that can be used for only one session or transaction. OTPs generated by secure cryptographic algorithms are designed to be used once and can never be used again.

Among those, the two most usual manners of performing so is by: a time-based OTP-a fresh code at certain regular intervals is created, while the HMAC-based OTP generates the code with reference to a counter value.

They use a common secret key shared between the device of the user and the provider, wherein the OTP will become unique, bearing in mind a limited period.

Delivery Methods

OTPs are delivered through various channels, including:

  • SMS: The OTP is sent via text message to the user’s registered phone number.
  • Email: Users receive the OTP in their inbox, often with security prompts to verify authenticity.
  • Authenticator Apps: Applications like Google Authenticator and Authy generate OTPs offline, providing an added layer of security.
  • Voice Messages: Some services offer OTPs via automated voice calls, reading out the code for the user to enter.

Usage

The user receives an OTP and enters it on the website/app within a short time period. Once verified, the code is compared by the system to the set expected value and access is granted or denied based on the match.

Expiration

OTP stands for One Time Password. These are meant to be short-lived. One Time Password if not used in its validity, expires and invalidates the OTP. It means that once an OTP has been used successfully, It cannot be used again.

Also Read: Top 5 Ways to Improve Contact Center Security

Benefits of Using OTPs

OTPs are a very common tool that offers very high importance. Let’s look at the top benefits of using OTPs:

1. Enhanced Security

One-time passwords are one of the most usual technologies that give a very least possibility of unauthorized access, because users need to obtain an OTP alongside their login credentials for entry.

OTPs are passwords that will work for just one session. Normally, an OTP is far more secure compared to a static password, since the latter may have been stolen or reused. The dynamic iterations of such information make them useful in defense against cyber threats like credential stuffing and brute-force attacks.

Because an OTP is valid for only a few moments, even if an attacker intercepts one, the code will probably be worthless by the time the attacker tries to apply it.

2. Mitigating Phishing Risks

A phishing attack is an attack that tricks the user by entering their login credentials on a fake website.

In fact, OTPs make those attempts futile, as they expire within a short period of time and can only be used once.

A hacker may still be able to get their hands on an OTP as part of a phishing scheme but won’t be able to reuse the OTP.

Finally, OTPs provide an additional level of security against phishing attempts designed to capture sensitive information, making it impossible for anyone except the user to access their accounts even if passwords are compromised.

3. Multi-Factored Authentication

OTPs are a fundamental part of Multi-Factor Authentication (MFA), which provides a higher level of security by using multiple forms of validation. Relying solely on traditional passwords increases security risks.

When you put together a password (something the user knows) and OTP (something the user receives or generates), authentication becomes more strong.

This added level of security makes it much more difficult for cybercriminals to access even if they steal a user’s password.

4. Compliance

OTPs are used in their various forms in a number of industries and organizations in order to comply with data protection regulations such as GDPR, HIPAA, and PCI-DSS.

So, these regulations focus on secure authentication, which will ensure the protection of the user data.

The use of OTPs not only ensures business compliance but reinforces businesses’ dedication to securing customer information, ultimately safeguarding their reputation and respect from the users.

Common Use Cases of OTPs Across Industries

Common Use Cases of OTPs Across Industries

Almost all industries use OTPs. Let’s look at the common use cases of OTPs across sectors:

I. Finance and Banking

OTPs are employed by financial institutions to secure online banking transactions and prevent fraud. OTPs(sms OTP or Email OTP) provide an added layer of security.

This ensures that only the person who has the phone number or email can complete the sensitive transaction, be it logging in to an account, fund transfer, authorizing payments, etc.

This protects against risks such as account takeovers, phishing, and risky transactions.

II. E-Commerce

OTPs safeguard user accounts and costly purchases in the e-commerce sector.

Most online retailers require OTP verification during the checkout process, especially when you are making a large transaction or using a device that you haven’t used before.

This protects the accounts from unauthorized access and minimizes fraudulent activities such as chargebacks or unauthorized purchases. Businesses rely on identity and access management to protect sensitive data.

III. Healthcare

OTPs are a central part of storing and securing patient records, along with adherence to regulations such as HIPAA.

OTP is employed in hospitals, clinics, and telemedicine facilities to authenticate the identity of the patient and allow access only to non-vital medical records of the patient while ensuring protection against leakage of health data.

This means that personal health information is only accessible to the personnel and the patients.

IV. Government

Various government organizations use OTPs across the world for online portals, systems for filing tax returns, and even for their online voting mechanisms.

The OTPs are a must for citizens to verify their identities for the use of government services, application submissions, and online tax filings. This will not only prevent identity theft but also protect sensitive government data.

V. Technology and IT

IT companies and cloud service providers deploy OTPs to secure access to platforms, databases, and sensitive corporate data.

Such OTP-based authentication prevents unauthorized logins, securing enterprise accounts, software development environments, and cloud storage.

This is especially important to avoid data breaches, unauthorized access, and compromised business-critical systems.

Take a Look At: How to Scare a Text Scammer?

Potential Risks and How to Mitigate Them

OTPs offer some risks, and there might be ways to mitigate them. Let’s look at the problem and solution of the potential dangers:

A. Interception

SMS for OTP or email can be compromised by hackers using attack methods like SIM swapping or man-in-the-middle attacks. This can lead to an attacker obtaining access to an account or system with an OTP.

Actionable Steps: Always ensure HTTPS so OTPs are encrypted in transmission and not available/ intercepted by third parties. Set up encrypted messaging applications or use authenticator applications for additional security

B. Phishing Attacks

Cybercriminals often attempt to acquire the OTP of the users by sending fake pages, emails, or SMS that seem legitimate. After the user enters their OTP in the scam site, the attackers can use it to log on.

Actionable Step: Drivers should teach users how to spot a genuine OTP request and also avoid clicking on suspicious links. Email security alerts (SPF, DKIM, and DMARC) to mitigate the risk of malware and phishing attempts

C. OTP Bots

Some advanced automated bots will attempt to automate OTP requests in an attempt to undermine a weakness in the authentication mechanism. These bots can be used to flood services with OTP verification requests or bypass security.

Actionable Step: Implement rate limits on the OTP submission requests and CAPTCHA or device fingerprinting verification processes to identify and block OTP bot activities. Indeed enforcing multi-factor authentication (MFA) is an efficient means to block automated credits.

D. Brute Force Attacks

Attackers might guess OTPs through brute-force attacks by trial-and-error, especially if the OTP is short or if there are no restrictions on the number of attempts.

Actionable Step: After a pre-defined number of failed OTP entries, block the account for a definable period of time. Also, by making use of short-lived one-time passwords (TOTP) which timeout after a certain period of time, the possibility of happening of a brute-force attack can be highly reduced.

Conclusion

One-time passwords (OTPs) are a key feature of modern digital security, providing an additional layer of authentication to safeguard user accounts and important transactions.

OTPS provides an additional layer of security for various use cases — from banking and e-commerce to government services and healthcare — increasing security against cyber threats such as phishing, brute-force attacks, and unauthorized access.

While OTPs have their advantages, they are not without risks, such as interception and phishing scams. But by following best practices — including using encrypted channels, multi-factor authentication, and keeping expiration periods short — users and organizations can make the most of their security.

Despite the changing landscape of cyber threats, OTPs will remain a key element of authentication systems, providing a safer and more secure online experience.

Frequently Asked Questions (FAQs)

What is the difference between OTP and 2FA?

Here’s a concise table comparing OTP and 2FA:

Feature OTP (One-Time Password) 2FA (Two-Factor Authentication)
Definition Temporary code for login Two-step verification method
Usage Used once per login attempt Combines two security factors
Examples SMS, email, authenticator apps OTP + biometrics, security keys
Security Level Medium Higher than OTP alone
Vulnerability Phishing, SIM-swapping More secure with multiple factors

What are the best practices for using OTPs?

Let’s look at some of the best practices for using OTPs:

  1. Keep OTPs Private
  2. Use Secure Algorithms
  3. Enable Rate Limiting
  4. Set Short Expiry Times
  5. Encrypt OTPs
  6. Monitor For Suspicious Activity
  7. Allow OTP Revocation
  8. Use Time-Based OTPs (TOTP)

How can I receive an OTP?

  • SMS to your registered mobile number
  • Email to your verified email address
  • Authenticator apps like Google Authenticator or Microsoft Authenticator
  • Hardware tokens or security keys

Are OTPs safe from hackers?

OTPs add security, but they are vulnerable to phishing and SIM-swapping attacks.

Using an authenticator app is generally safer than receiving OTPs via SMS.

Why do banks and websites use OTPs?

Banks and online platforms use OTPs to verify user identity, prevent fraud, and enhance account security, especially during sensitive transactions like password resets or fund transfers.

What is the difference between HOTP and TOTP authentication?

HOTP and TOTP are common algorithms used in generating OTPs. Let us understand the difference between HOTP and TOTP authentication:

Feature HOTP (HMAC-Based OTP) TOTP (Time-Based OTP)
Generation Based on a counter Based on time
Expiration Does not expire until used Expires after a short time (e.g., 30 sec)
Use Case Hardware tokens, banking apps Authenticator apps (Google Authenticator, Microsoft Authenticator)
Security Level Lower (vulnerable if not used quickly) Higher (expires quickly, reducing risks)
Best For Offline authentication Time-sensitive logins

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.