Are you facing issues with your eSIM on your iPhone? No signal, missed calls, or trouble using mobile data? Perhaps your problem is that your eSIM isn’t yet activated.

An inactive eSIM will prevent your device from making calls, sending messages, and accessing mobile data, and therefore, restricting access to your carrier’s network..

But don’t worry—we’ve got you covered! In this blog, we’ll show you how to check if eSIM is activated in iPhone, troubleshoot common problems, and ensure you stay connected hassle-free.

So, Let’s get going💨!

🔑Key Highlights
  • An eSIM is embedded directly into a device’s hardware, eliminating the need for a physical SIM card.
  • Checking eSIM status ensures proper activation, preventing issues like no connectivity, missed calls, or data problems, especially during setup or while traveling.
  • You can verify eSIM activation via Settings > Cellular, where active plans are listed.
  • Activate eSIM by scanning a QR code or entering manual details provided by your carrier.
  • Troubleshooting steps include checking network connectivity, updating carrier settings, restarting the iPhone, or resetting network settings.

What is eSIM?

what is esim

An eSIM (embedded SIM) is a small chip integrated into your iPhone that functions like a traditional SIM card but without the need for a physical card.

It digitally stores your carrier information, enabling you to switch networks effortlessly without swapping out SIM cards. This feature is particularly convenient for travelers, as it allows them to switch to local carriers without the hassle of obtaining and inserting a physical SIM.

eSIM activation is done remotely, making it quick and easy to set up or modify plans without needing to visit a store.

Why You Should Check eSIM Activation

Common Reasons for Checking eSIM Status

  1. New eSIM Setup: After setting up a new eSIM, you’ll want to confirm it’s activated and working.
  2. Network Issues: If you’re experiencing poor signal or no service, checking eSIM activation can help identify the problem.
  3. Traveling Abroad: When using an eSIM for international travel, verifying activation ensures you stay connected.

Potential Issues with Unactivated eSIM

  1. No Cellular Connection: An unactivated eSIM means your iPhone won’t connect to your carrier’s network.
  2. Missed Calls and Texts: Without activation, you might miss important communications.
  3. Data Problems: You won’t be able to use mobile data if the eSIM isn’t activated.

How to Check if eSIM is Activated in iPhone?

If you have an iPhone XR or later, your device supports eSIM. An eSIM allows your iPhone to have a cellular plan with your carrier without a physical SIM card. Here’s how to check if eSIM is activated on your iPhone

Method 1: Using iPhone Settings

This is the easiest and most common way to check eSIM activation. Follow these steps:

Step 1: Open Settings

Tap the Settings app on your iPhone’s home screen.

Step 2: Go to Cellular

Scroll down and select Cellular (or Mobile Data in some regions).

Step 3: Check eSIM Status

Look for your eSIM plan under Cellular Plans. If it says Active or On, your eSIM is activated.

Step 4: Test Connectivity

Make a call, send a text, or use mobile data to ensure everything is functioning correctly

📝Note: If you don’t see your eSIM plan listed, it might not be activated yet.

Method 2: Contacting Your eSIM Provider’s Support

If you’re unsure about the status of your eSIM or can’t find it in your iPhone settings, contacting your eSIM provider’s support team is a reliable option. Here’s how:

Step 1: Find Contact Information

Visit your eSIM provider’s website and look for their customer support contact details.

Step 2: Reach Out to Support

Call, email, or use live chat to contact their support team.

Step 3: Provide Necessary Information

Be ready to share your eSIM details, such as the activation code or QR code provided during setup.

Step 4: Ask for Activation Status

Request confirmation of your eSIM’s activation status.

Step 5: Follow Their Instructions

If your eSIM isn’t activated, the support team will guide you through the process.

How to Activate eSIM on iPhone?

If your eSIM is not active, here’s how to set it up:

Step 1: Obtain eSIM Details from Carrier

Contact your carrier for an activation QR code or manual setup instructions.

Step 2: Scan the QR Code

  • Go to Settings > Cellular > Add Cellular Plan.
  • Use your iPhone’s camera to scan the QR code provided by your carrier.

Step 3: Manual Activation

If a QR code is not available, enter the eSIM details manually (e.g., activation code, SM-DP+ address) provided by your carrier.

Step 4: Verify Plan Activation

After completing the setup, ensure your eSIM is listed under Cellular Plans and shows as active.

💡Also know: why your phone is showing ‘No SIM’?

Troubleshooting eSIM Activation

Troubleshooting esim activation.

If you’re having trouble with eSIM activation on your iPhone, follow these steps to resolve the issue:

Restart Your iPhone

A simple restart can often resolve minor software glitches. To restart, press and hold the power button, then slide to power off. Turn your iPhone back on after a few seconds.

Update Carrier Settings

Go to Settings > General > About to check for carrier settings updates. If an update is available, follow the prompts to install it.

Rescan the QR Code

If activation fails, try rescanning the QR code provided by your carrier. Make sure the QR code is clear and undamaged before scanning it again.

Reset Network Settings

Go to Settings > General > Reset > Reset Network Settings. This resets Wi-Fi, cellular, and VPN settings (note: you’ll need to re-enter your Wi-Fi passwords).

Contact Your Carrier

If the problem persists, reach out to your carrier to confirm that your eSIM is activated. They can guide you through further troubleshooting or provide a new activation QR code.

Ensure Your iPhone is Running the Latest iOS

Check for software updates under Settings > General > Software Update. Installing the latest iOS version can resolve bugs and improve compatibility.

Verify iPhone Model Compatibility

Ensure your iPhone model supports eSIM. All models from iPhone XR onward are compatible, but some regional variants may not support eSIM functionality.

💡Also know: How to Call a Blocked Number On iOS and Android?

Staying connected is essential, and eSIM technology makes it easier than ever—if it’s activated correctly.

If you’ve come this far, it’s most likely that you already know how to check if eSIM is activated in iPhone, fix related issues, and enjoy seamless connectivity on your iPhone.

Whether you’re at home or traveling abroad, a properly activated eSIM ensures you’re always just a call or click away. So, take a moment to check your eSIM today and stay connected with confidence! 📱✨

FAQs

How do I check if eSIM is activated on my iPhone?

To check if your eSIM is activated, go to Settings > Cellular or Settings > Mobile Data. Under “Cellular Plans” or “Mobile Data Plans,” you should see your carrier’s name listed. If the plan is showing and you have a signal, it means the eSIM is activated

How can I switch to eSIM from a physical SIM?

To switch from a physical SIM to an eSIM on your iPhone, follow these steps:

  • Go to Settings > Cellular or Settings > Mobile Data.
  • Tap on your physical SIM plan.
  • Select Remove Cellular Plan.
  • After removing the physical SIM, choose Add Cellular Plan.
  • You can now either scan a QR code provided by your carrier or manually enter the eSIM information to activate your new eSIM plan. Follow the prompts to complete the process.

What should I do if my eSIM isn’t showing up in my iPhone settings?

  • First make sure that it was activated correctly by your carrier.
  • Try restarting your iPhone or checking for software updates.
  • If it still doesn’t appear, contact your carrier

Why is my eSIM not working even after activation?

There could be a variety of reasons your eSIM isn’t working. It could be a network problem, incorrect carrier settings, or a software problem. Restart your device, update your carrier settings, and try resetting your network settings. Have your carrier assist you in resolving it, in case it continues to occur.

Can I use both a physical SIM and an eSIM at the same time?

Yes, you can use both a physical SIM and an eSIM simultaneously on most newer iPhones (iPhone SE (2nd generation), iPhone XR, iPhone XS, iPhone 11 and later) that support dual SIM functionality.

Can I use an eSIM while traveling internationally?

Yes, it is possible to use an eSIM when abroad, but your carrier must have international roaming, or you can have a specific international eSIM plan. There are carriers that allow you to purchase a local eSIM when abroad, too.

What should I do if my eSIM says “No Service”?

If your eSIM says “No Service,” try the following steps:

  • Restart your iPhone.
  • Check if you’re in an area with network coverage.
  • Ensure that your carrier settings are up to date (Settings > General > About).
  • Reset network settings (Settings > General > Reset > Reset Network Settings). If none of these steps work, contact your carrier to ensure the eSIM is activated and provisioned correctly.

How to check if eSIM is activated in iPhone 16?

To check if your eSIM is activated on an iPhone 16, go to Settings > Cellular. You should see your carrier listed under Cellular Plans or Mobile Data Plans. If the eSIM is active, it will show the carrier’s name, and you should also see a signal or be able to make calls and use data. If you don’t see your eSIM or carrier details, the eSIM may not be activated correctly.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.