Explore our comprehensive feature that best suits your business for enhanced communication. Discover now!
Purchase unlimited numbers for unparalleled flexibility and connectivity in your contact center
Expand your business’s reach nationwide with a toll-free number accessible in the US, and Canada
Centralize all your numbers and users in one accessible location, regardless of their global distribution
Register multiple phone numbers for your agents and efficiently manage calls from various devices within a single system
Customize business hours for individual phone numbers, ensuring calls are received at your preferred time
Craft customized greetings for welcome and voicemail messages to enhance caller experience
Easily convert written text into spoken words using our cutting-edge Text-to-Speech functionality
Ensure seamless call routing to the appropriate team member every time by customizing your call distribution
An interactive customer menu, facilitating seamless navigation and access prior to connecting with an agent
Efficiently route calls to teams categorized by location, language, skill, or any other desired trait
Enhance your reach and streamline communication, ideal for contact center operations
Access unlimited call history records for comprehensive tracking and analysis of each number
Efficiently manage multiple conversations with our seamless call holding feature from separate lines.
Access voicemail transcriptions conveniently through the Voicemail Logs section
Boost contact center insights with Call Recording: Capture key conversations for improved communication strategies
Customize your inbound calling journey to align with your business's unique needs and meet customers' expectations
Easily configure call forwarding for your Dialaxy phone numbers to ring web portals, landlines, or mobile apps
Automatically route calls to agents based on customer status, technical skills, or business requirements for efficient handling
Efficiently organize call logs by filtering them based on date and time, providing detailed and refined data.
Easily send and receive global text messages using your Dialaxy number with unlimited logs
Business texting from any registered line in Dialaxy, enabling instant SMS exchange while seamlessly integrating your CRM
Efficiently organize message logs by filtering them based on date and time, providing detailed and refined data
Silence conversations effortlessly with our convenient mute conversation feature to control over your messaging experience
Elevate drip campaigns with automated SMS messages, easily managed from your Dialaxy account
Automate messages with the schedule SMS feature for business to improve communication and boost productivity by sending texts at the perfect time.
Effortlessly schedule MMS for your business to automate multimedia messages, engage customers, and enhance your marketing campaigns.
Access our web applications seamlessly on various web browsers for a versatile and user-friendly experience
Unlock the full potential of our mobile app for effortless communication on the go. Explore intuitive features tailored for convenience and productivity
Access our desktop agent seamlessly on Mac, Windows, and Linux for a versatile user experience.
Make calls directly from your browser using the Dialaxy Chrome extension, eliminating the need to use your phone
Easily share your Dialaxy phone numbers with team members for seamless collaboration
Efficiently organize call, message, voicemail logs by filtering them based on date and time, providing detailed and refined data
Expand your agent group seamlessly for enhanced teamwork and productivity within your organization
Connect with an unlimited number of contacts, ensuring comprehensive communication coverage
Easily import and export bulk contacts for streamlined organization in CSV and Excel format
Receive incoming call alerts directly on your screen and initiate conversations instantly by clicking the banner.
Stay informed with mobile notifications, ensuring you never miss important updates or messages while on the go
Receive voicemails directly to your email account with attached recordings, ensuring seamless access and convenient playback
Stay updated with extension notification, helping you to manage task smoothly
Easily activate integrations with just one click from the Dialaxy admin dashboard, streamlining all settings management
Streamline your workflow with seamless CRM integrations compatible with leading CRM platforms, without switching tabs
Expand your network of shared contacts through Google Contacts, mobile phones, CSV files, or CRM integration
Automatically sync. data with your existing CRM, seamlessly consolidating all information into one unified system
Discover top-tier platforms compatible with Dialaxy for enhanced marketing, productivity, and CRM capabilities
Try Dialaxy live! Schedule your demo session today.
Connect Dialaxy with your favourite tools. View all integration
Find tailored industry based communication solutions for your business needs. Explore now!
Clear calls to advanced collaboration, get your startup's communication covered.
Prioritise patients first and ensure a safe communication.
Enhance customer communication for orders, complaints, and returns.
Maximise customer support for better travel experience.
Boost customer engagement, and manage high volumes of calls.
Maximise guest experience, streamline reservations, and optimize staff collaboration.
Provide franchise support, streamline operations, and ensure seamless collaboration.
Optimize team collaboration, client interactions, and consultations.
Enhance client service, claims processing, and agent collaboration.
Elevate candidate engagement, streamline interviews, and optimize team collaboration.
Enhance student engagement, streamline administrative tasks, and facilitate seamless collaboration.
Manage day to day operations, track shipments, and enhance team coordination.
Streamline inquiries, boost customer service, and team collaboration.
Answer property inquiries and manage client interaction smoothly.
Empower your small business with better communication channels.
Access valuable resources available for optimising your communication strategy. Explore now!
Stay updated with industry insights and tips on our blog.
Explore the advantages of upgrading to Dialaxy from your current VoIP system.
Maximize lead possibilities of your company with Local Phone Number
Get local, toll-free, and vanity virtual phone numbers for countries like the USA, Canada, UK, and many more. Boost global communication with ease.
Get insights into who we are and what we stand for.
Explore inspiring success stories from our regular clients.
Discover A2P 10DLC solutions for reliable messaging.
Get access to our app for seamless communication on the go.
Find answers to common questions on our Help Center page.
Access our free lookup tools to quickly gather essential information. Try them today!
Verify phone numbers and enhance consumer profiles with fresh, accurate lead data from hundreds of trusted sources.
A free phone validation tool designed to accurately verify and ensure the authenticity of phone numbers across various formats and regions.
Perform a free phone carrier lookup on any phone number across various countries, providing instant details about the carrier and network provider.
Perform a free reverse phone lookup on any phone number, allowing you to quickly identify the caller's details from any country across the globe.
Generate up to five unique phone numbers instantly at no cost using our Random Phone Number Generator tool.
Convert text into realistic audio with our free Text-to-Speech Generator. Ideal for accessibility and customized listening, offering two voice options to suit any purpose.
Use Social Media Finder to quickly and reliably search for online profiles across platforms. Simplify your profile discovery process today.
Home - Comparison blog - Top 10 CallRail Competitors and Alternatives in 2025
Reviewed by : Prasanta Raut
Imagine that you’re business is growing, and you are experiencing an increased rate of calls in your business. Now, you’re experiencing a number of calls every day, and marketing campaigns are also bringing leads to your business
But you’re unable to identify which of your marketing campaigns is working successfully and which one is not. This is what most of the CallRail users face most of the time.
Now, the times have changed, and there are a lot of providers that offer advanced management tools and scalable solutions.
In this article, we will discuss the top 10 CallRail Competitors and Alternatives.
So, let’s get into it.
Table of Content
CallRail is an all-in-one, robust tool that will help businesses track, manage, and analyze their leads over the phone. At the core, it lets a business track calls received from inbound marketing campaigns and also measures their performance.
With CallRail, you can keep an eye on call volume, duration, and timing in addition to trends and patterns. Additionally, it enables you to evaluate the performance of your PPC landing pages, assisting you in determining which sites generate the most number of calls and leads. In addition to saving you time, this will also save you money and effort.
CallRail integrates seamlessly with widely used marketing platforms like Google Ads, Customer Relationship Management (CRM) systems, and websites. By enabling businesses to track incoming phone calls, it identifies which marketing campaigns generate the most leads.
Marketing Agencies use CallRail to deliver transparent reporting to their clients. CallRail provides businesses with unparalleled visibility into their marketing performance and customer interactions.
However, as businesses grow or require more advanced capabilities, they may seek alternatives with expanded integrations, global coverage, or industry-specific tools.
CallRail is a good solution for business, yet it comes with some limitations. So, what are the drawbacks of CallRail for which businesses look for alternatives?
Here are some limitations of CallRail.
Cost and pricing: One of the primary reasons businesses consider alternatives to CallRail is the rising cost as their teams or operations grow. CallRail operates on a tiered pricing model, and while it may be affordable for smaller businesses with basic needs, the costs can escalate quickly for larger teams or organizations with high call volumes.
Limited features: While CallRail offers robust tools for call tracking and analytics, it may not meet the demands of businesses that require more advanced capabilities, lead tracking, or specialized features.
Scalability Issues: As companies grow, their needs become more complex. CallRail, while suitable for small to medium-sized businesses, may struggle to meet the demands of enterprises managing larger call volumes, multi-location tracking, or diverse customer bases.
Dialaxy is a cutting-edge VoIP service created to meet the demands of businesses and individual users. The cloud-based infrastructure ensures scalability, making it a great choice for growing companies.
The user-friendly interface allows seamless navigation within the platform, while integrations with popular CRMs boost productivity.
Dialaxy also places a premium on security, offering end-to-end encryption that shields sensitive conversations. Besides that, its analytics dashboard empowers businesses to monitor performance and optimize communication strategies.
Key Features:
Pros:
Cons:
Nextiva is a powerful platform tracking and analytics platform that combines VoIP service, video conferencing capability, and the possibility to handle team collaboration all in one interface. Famous for its advanced analytics, it enables enterprises to follow and optimize performance metrics and communication strategies of their company effectively.
Encryption keeps calls secure, and integrated CRM capabilities support effective customer management. Scalable solutions make the service suitable even for the largest corporations. Responsive customer support ensures seamless workflow.
Aircall is a cloud contact center solution designed specifically for sales and support teams. Its intuitive interface, together with seamless integrations with tools such as Salesforce and HubSpot, simplifies workflows.
Aircall enables businesses to drive collaboration through shared call activity and advanced routing. Its analytics platform empowers businesses to take action with insights that optimize performance and enhance customer satisfaction.
JustCall is a business phone system for small and medium-sized businesses built around advanced automation and call routing. Integrations with the most popular CRMs and support tools make it a perfect fit for customer-facing teams.
It comes loaded with international numbers, a strong analytics platform for sales reps, and much more, thus positioning itself as a strong option for globally expanding businesses.
CloudTalk is a cloud-based call center application, versatile enough to help inside sales and customer service teams manage calls both ways. It supports global phone numbers, and scaling up businesses is easy by providing realtime dashboards.
Seamless integrations with CRMs and helpdesk tools ensure frictionless communication and promise an enhanced customer experience. Key features include ACD for team performance and call recording for service quality.
WhatConverts is a call tracking and lead management platform that helps businesses measure the effectiveness of their marketing efforts. It gives businesses data-driven insights into customer acquisition strategies by way of tracking phone calls and form submissions.
WhatConverts integrates seamlessly into the major CRMs to make sure the sales teams and enhance agent productivity can manage comprehensive reports and keep track of their leads easily.
KrispCall is a flexible cloud phone system that allows every business to communicate with others using virtual phone numbers both locally and internationally. The main strong points of this tool are the call management features: call forwarding, voicemail, and auto-attendant features.
It also provides integration with CRMs, which allows businesses to manage all their communication, lead scores and improve customer relationships.
OpenPhone provides cloud-based phone systems for modern businesses, especially for startups and small teams.
From having a separate business number to smooth collaboration by the team through shared lines and visibility over call logs, it also integrates with CRM systems closely, allowing seamless communication and higher productivity.
Advanced call routing features in OpenPhone make routing calls to the right person or team much easier and gain insights into incoming calls.
CallTrackingMetrics is a very powerful call-tracking and analytics tool that will help your business monitor the effectiveness of its marketing campaigns.
Unique tracking numbers assigned to different advertising channels allow businesses to measure the real ROI of their marketing efforts.
Moreover, it offers advanced features such as dynamic number insertion, call recording, knowledge base, and automated call routing, making it an excellent tool for businesses in the quest for lead management and sales performance improvement.
SalesLoft is designed to be a sales engagement platform wherein sales teams manage and optimize customer interactions. While not strictly a VoIP platform, SalesLoft offers some strong communication tools, including email tracking, dialers, social media, and integrations with phone systems.
SalesLoft helps drive much better customer engagement, great contact sales, and improvement in the sales performance of an organization by smoothly enabling the sales teams to manage outreach and follow-ups efficiently.
CallRail is a good option for businesses looking for call-tracking and marketing analytics software. However, there are even better alternatives in the market for CallRail. Some of them include Dialaxy, Nextiva, and AirCall. You can choose the best among these, considering your budget, features required, and needs.
Among the abovementioned CallRail competitors, Dialaxy stands to be the best among all. Its unique advanced features, such as Interactive Voice Response (IVR) at minimum cost,s show that it can be a great option for small businesses, mid-sized businesses, large businesses, and also for freelancers.
Yes, you can keep the same number of CallRail even after switching to another service provider. With the feature called Phone number masking, you can keep the same number while switching your service provider.
Most of the service provider offers international calling features. Dialaxy stands to be one of the best and most trusted providers for international calling.
Yes, most of the service provider offers the integration of CRM systems.
Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.
Prasanta Raut