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Home - Customer Support & Service - Digital Distraction: What is it, and How Can it Be Reduced? An In-Depth Look
Reviewed by : Prasanta Raut
Do you remember the movie “Wall-E”? Yes, the one with the little brown robot who had binoculars for eyes. Do you remember the people in that movie who were constantly in their seats with screens in front of their faces 24/7?
That movie showed that in the future, technology would become so advanced that people would no longer need to get out of bed and would have human connectivity only through their screens.
Here’s a question. Do we really want our own future to be so dystopian?
Table of Content
Digital Distraction refers to being distracted from one’s daily activities, interactions, tasks, and goals due to digital devices and platforms.
Digital distraction is now considered to be quite a serious problem in society since it has begun to hamper human productivity and creativity, along with distancing people away from what truly matters in their offline world.
Technology, instead of serving a meaningful purpose, has done quite the opposite, made human beings stagnant and dull.
Constantly spending time on their phones has caused people to suffer from attention fragmentation, high anxiety, and constant stress and has affected their mental health and social relationships negatively.
Given that people have begun to digitize pretty much every aspect of their lives, it is inevitable that people will be completely or majorly dependent on technology. Being overwhelmed constantly by tech and gadgets can lead to periodic distractions.
Let’s look at some significant causes of digital distraction:
In today’s world, children rely more on the internet to get information rather than on their parents or elders. Even the parents who are busy on their phones instead of spending quality time with children, don’t bother answering their queries but instead tell them to Google it.
An abundance of every kind of information on the internet and its easy accessibility makes using digital devices more irresistible.
Our phones and laptops are always within arm’s reach. This often makes it easy to become distracted.
Companies and their marketing departments have created highly engaging platforms that make users want to spend more time there instead of in the real world. Emotionally engaging content on social media platforms and lucrative deals on notifications lead to compulsively accessing your devices to check them.
Digital contents are great visual distractions and provide instant momentary pleasure. The platforms offer rewards such as likes or comments that trigger the release of dopamine in the brain. So, in order to feel better, even if for a short period of time, people can’t help but engage in the virtual world.
Digital devices are designed to connect to social networks, and people use them to gain popularity and social status. The pressure to have the latest technology and to be constantly connected leads to the real-world stress of maintaining an online presence and the fear of missing out (FOMO).
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Digital distraction slowly diminishes qualities like creativity, productivity, innovativeness, and uniqueness—everything that makes a human being. Instead, it turns people into “Screen-Zombies.”
Continuous digital interruptions break concentration and increase time spent on tasks. Constantly switching between devices and work can reduce working efficiency, leading to a decrease in overall work quality.
Furthermore, constantly processing digital stimuli can cause mental overload, causing the brain to burn out from mental fatigue.
Constant digital distraction can overwhelm or exhaust an individual. Spending excess time on phones has proven to impair memory functions such as forming new memories, focusing on tasks, and thinking deeply.
Constant input of information can cause cognitive overload which makes it difficult to make sound decisions and informed choices.
Constantly juggling time spent on work and devices leads to difficulty in focusing on the important details, processing information quickly and taking a longer time to complete the job assigned.
Many recent studies have shown that excessive use of digital devices is now one of the main causes of various psychological problems.
Screen time before bed decreases the production of a hormone called melatonin, which affects a person’s sleep cycle. Reduced quality of sleep means decreased cognitive function and emotional resilience.
Being constantly overwhelmed with social media can lead to anxiety, worry, and stress. Exposure to other people’s grand lifestyle can reduce one’s own self-esteem and cause depression.
Being part of a computer-based online community does have its benefits. But spending too much time in the “Virtual world” can cause people to become isolated from real-world communities.
Nowadays, even when kids hang out, they spend their time on their phones rather than going to play outside. They focus on momentary distractions and pleasures rather than having meaningful discussions and building relationships.
Prioritizing the use of phones over personal connections can reduce emotional intimacy between partners. Comparing your own relationships to those “perfect” relationships shown on social media can cause stress and anxiety and destroy relationships.
It affects not only couples but also friends, teachers and students, employers and employees, and parents and children.
When people choose to spend time looking at their laptops and phones more than walking in nature, the human body slowly gets used to the sedentary lifestyle. As a result, numerous problems arise, such as obesity, cardiovascular issues, sleep disruption, and so on, which will have long-term and irreversible impacts on the human body.
Some common problems that people suffer from are:
Using digital devices while driving can lead to accidents and fatalities. Being distracted by digital devices can also delay the immediate response to oncoming dangers and threats.
Engaging in gadgets makes people less aware of their environments. Thus, people unknowingly forget to follow safety protocols and procedures and compromise their as well as others overall safety.
Examples: Pedestrians on their phones getting hit by the bus while crossing the road, people recording accidents for their social media instead of helping the injured or calling emergency services.
Digital Detox means being completely device-free for a certain period of time and using that time to focus more on social interactions and recreational activities.
It can be done by:
The benefits of a digital detox are:
One thing that every individual has in this world is a phone. Our life depends on how we use our phones. We have 2 choices: either use our phone to mindlessly scroll on social media and be a couch potato or make use of the technology as it was intended to be used, for productivity.
There are many productivity apps and extensions that can be used to improve work efficiency. For example: Students can use Evernote to take meaningful notes, athletes can use Strava to keep track of their fitness, and so on.
Not only productivity apps but features such as limiting screen time can be used to control the excessive phone use.
Boundaries must be set offline as well as online to avoid digital distractions.
For example, while working, you can tell your colleague or family member not to disturb you by sending you reels and videos, or if they catch you getting distracted, take your phone away from you just until you have developed the habit of not giving in to temptations easily.
Boundaries online can be set by turning off notifications and setting an app usage time.
This helps people have more control over their lives rather than having their lives controlled by technology.
Instead of watching food vlogs, how about you go to the kitchen and cook something? Instead of watching some gym bro lift weights, how about you try lifting some weights yourself?
Our body needs exercise. Our body needs to walk, to run, to sing and to jump. Activities like walking, running, cooking, swimming, and meditation not only increase physical strength but also help replenish healthy hormones and rejuvenate the mind.
An important way to improve physical and mental health is also by getting enough and good quality of sleep.
A simple yet effective way to avoid digital distraction is by planning your time. Have a schedule planned ahead for the next day. Plan your schedule in such a way that you would get your job done within time leaving enough time for more recreational activities.
Even if you cannot set goals one day ahead, use productivity techniques such as the 25-minute Pomodoro rule or the 5-second rule.
Do your work for 25 minutes without giving in to any temptations and then take maybe a 5 minute break. Or if something needs to be done, start doing it within the 5 seconds. This way you would build more discipline and self-resolution and get your job done.
Do not try to multitask everything at the same time.
Now, let’s look at some popular media that depict the negative impacts of digital addiction on society.
It is an animated movie that explores the effects of digital addiction on human relationships. The main character’s heavy dependency on his gadgets for social interaction makes him a victim of consumer mentality and prevents him from connecting to people in reality.
Black Mirror is an anthology series that excellently portrays the various dark aspects of technology in the near future.
Screened Out is a documentary that shows how technology addiction, particularly screen addiction, affects our lives and future.
Some critically acclaimed books are as follows:
Award-winning Journalist Catherine Price actively explores the problems that come with screen addiction and how a person can perform a digital detox to be free of this cycle.
Acclaimed author Cal Newport provides insight into the problems caused by excessive gadget use and how one can turn one’s love for the digital world into one’s own benefit, i.e., using technology to focus on what truly matters.
Author Tim Wu details the history of how the industry’s clever and diabolical advertising strategies have effectively captured and monetized human attention for their own benefit.
In this age of rapid digitization, it is very easy to be consumed by the waves of technology and get swept away. Technology, although made for the benefit of mankind, has started to negatively affect it. Hence, one must sternly decide and act on whether to use technology for one’s own benefit or one’s downfall.
Distraction can stem from internal as well as external factors. Some common reasons are digital addiction, lack of focused goals, multitasking, mental fatigue, and lack of motivation.
One effective way to calm your distracted mind is by setting aside the cause of distraction, for example your phone, and practicing meditation techniques and mindfulness. One can also take a short break and engage in a light physical exercise.
Focusing on only one task at a time also helps prevent chaos and calm the mind.
To be free from distractions, one must try to master self-discipline and manage their environment. To do this, you can set goals ahead and set deadlines to finish them. Reducing multitasking and practicing digital decluttering also helps.
The most common type of distraction is digital distraction caused mainly by excesisve use of smartphones, social media and constant notifications.
Social media scrolling, online gaming, streaming videos and music, notifications from school apps, and online forums like Reddit are some common digital distractions for students.
Digitization, when not implemented properly, has many negative effects on daily life. Some main negative effects are:
Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.
Prasanta Raut