In a dynamic world, customers are searching for the best service provider for their business, and there are many options in the market. Selecting a perfect virtual business phone number provider is crucial for any business that wants to foster growth and expand its market reach in the interconnected world.

Effective business communication tools can eliminate geographical and time barriers, improve customer interaction, and manage workflow and productivity to increase overall business sales. This article will discuss two top service providers in the market: Dialaxy and RingOver. Moreover, it contains a thorough analysis of RingOver and Dialaxy’s pricing comparison, integration, user interface, customer service, and key features. 

So let’s get into it. 

🔑 Key Highlights
  • Dialaxy offers over 100 features, including advanced call recording and CRM integration.
  • Both providers enhance business productivity and global connectivity.
  • Dialaxy’s user-friendly interface requires minimal training and ensures reliable audio quality.
  • Affordable and transparent pricing makes Dialaxy suitable for all business sizes.
  • Supports remote working on various platforms and is scalable for business growth.

Overview of Dialaxy and RingOver

Dialaxy is a cloud-based telephony system that redefines virtual communication through Internet protocol. Its cutting-edge technology provides reliable, high-quality service that ensures customer satisfaction. It’s a reputable complete virtual call center software that offers local, toll-free, and mobile numbers with call and text capabilities in over 100 countries. 

Dialaxy is a virtual business phone system that offers advanced technology and business communication tools that make your business communication effective and seamless, eliminating any time and geographical barriers. Ultimately, it is a business tool that lets you stay connected with clients and leads worldwide. You can connect all your communication platforms in a single window that helps agents tackle daily calls and SMS without switching between apps. 

RingOver is a SaaS communication platform designed to simplify multichannel communication for businesses. It is a business communication solution that empowers scalability and mobility, boosting productivity and efficiency. 

RingOver offers seamless communication, collaboration, and advanced features that help you manage your business operations successfully. You can enhance global outreach using Ringover’s international virtual phone numbers, which are activated from the dashboard, and reduce time-consuming manual logging with call activity automation and CRM data sync. 

Why switch from RingOver to Dialaxy?

Dialaxy and RingOver are contact center solutions with advanced features and business communication tools. RingOver is also a good choice for your business if you want a good service, but if you truly looking for a service provider that is trustworthy, reliable, and scalable for your brand, Dialaxy is here for you. We provide you with a reliable and high-quality service with 100+ features and advanced tools at an affordable price.  If you want your business to run effortlessly and connect with customers worldwide easily with a low call drop rate and crystal clear audio transmission, we provide that for you on a single platform. 

You can make the transition from RingOver to Dialaxy to benefit from advanced features, effortless integration, and significant cost savings. Here are some more reasons RingOver customers switch to Dialaxy. 

1. Pricing

Dialaxy offers advanced features and a wide range of business communication mediums, considering your budget. We offer four different plans for your business according to your business size, needs, and requirements. Our pricing structure indicates that it’s suitable for every size of business, whether freelancers, small businesses, mid-size businesses, or large businesses. We offer affordable virtual call center solutions and eliminate additional charges. Furthermore, we do not charge any hidden fees or additional charges. Our pricing is transparent and displayed upfront. 

2. 100+ features

We offer 100+ features for your business that boost productivity, collaboration, and communication among colleagues, clients, leads, and customers. With our unlimited features, you can effortlessly organize and connect with customers and leads. Business phone system features like multiple phone numbers, call recording, text-to-speech, concurrent calling, call history, call holding, call analytics, voicemail greeting, agent addition, and frictionless SMS enhance your workflow and improve business sales.

3. User-friendly interface

Dialaxy’s user-friendly interface is easy to use. You don’t need any technician or training to operate our system. We support providing seamless business communication with ease and minimal training. Our appealing, easy-to-use, and user-friendly interface helps businesses of all sizes tackle daily calls and SMS instantly without hopping between apps, streamlining all the communication tools in a single platform. 

4. Reliability and high quality

You can rely on Dialaxy for your business communication to be effective and smooth with our reliable and high-quality audio transmission service. We excel at providing outstanding call quality and reliability, decreasing call drop rates by ensuring clear conversation connectivity.

5. Mobility and scalability

Business can reach their customers worldwide with Dialaxy. This feature promotes remote working. You don’t need to be physically present in your workplace. You can easily work from your mobile device, Personal Computer, Desktop, Laptop, or any device that supports Dialaxy. 

Furthermore, Dialaxy knows that every business will grow in the future. Thus, you don’t need to worry about service providers while scaling your business. Our service is scalable so that you can acquire new plans any time you want or add business communication tools that may be required for your business. 

Pricing: Dialaxy Vs. RingOver

Let’s explore the pricing and plans of Dailaxy and RingOver. 

Dialaxy pricing RingOver pricing 
Basic 
  • $20/ month
  • $5 per additional user
  • 1 user 
  • 1 US/CA number
  • 24/7 customer support 
  • 7-days free trial 
Smart 
  • $29/user/month
  • Unlimited calls to 90 destination
  • Mobile, web, and desktop application
  • Access to API 
Plus 
  • $40/ month
  • $5 per additional user
  • 1 user 
  • 1 US/CA number
  • 24/7 customer support 
  • 7-days free trial 
Business
  • $54/user/month
  • Local numbers from 65 countries
  • 2 integration 
  • Advanced analytics 
Pro 
  • $60/ month
  • $5 per additional user
  • 5 user 
  • 3 US/CA number
  • 24/7 customer support 
  • 7-days free trial 
Advanced 
  • $64/user/month
  • Call campaigns
  • Power dialer
  • Voicemail drop 
Enterprise plan
  • Contact us for pricing
  • For bulk usage 
  • All pro plans features 
  • Unlimited users 
  • Account management
  • Unlimited numbers

Top features comparison of Dialaxy and RingOver

Features Dialaxy RingOver
Virtual phone numbers Dialaxy offers virtual phone numbers for over 100 countries  RingOver offers virtual phone numbers in up to 65 countries. 
Omnichannel support It supports seamless interaction via phone calls, SMS, web browsers, and desktop and mobile applications.  It enables seamless communication across different channels, such as phone calls, web browsers, and mobile applications. 
customization It allows agents to streamline their workflow based on their business needs.  It is available and allows agents to streamline their workflow based on their business needs. 
Deployment  Available on Windows, Mac, Linux, Android, and IOS.  Available in Windows, Android, and IOS.
Customer support  It offers customer support via various phone, email, live chat channels, knowledge base, and community forums.  It offers customer support via email, phone, chat, and knowledge base. 
Free trails Available Available
Unified callbox Available  Not available
Call recording limits and storage  Call recording is unlimited  Call recording is Limited 
Voicemail filter  We offer a voicemail filter It does not offer a voicemail filter
Call and SMS filter Available Not available

Things to consider before choosing a service provider

Dialaxy Factor RingOver
Freelancers, small size business, mid-size business, and large enterprises.  Ideal for Small businesses, mid-size businesses, and large enterprises
English  Language support  English 
Competitive pricing with a range of plans and lower upfront costs.  Pricing Competitive pricing with a range of plans. 
A trial period is available Free trial It provides a free trial period. 
24/7 Customer support  24/7
It supports web browsers, web applications, android, IOS, Mac, and Linux Mobility It supports Android and IOS. 
  • Slack 
  • Hubspot
  • Copper
  • Pipedrive
  • Capsule
  • Sugar crm
  • Freshsales 
  • Google contacts
  • MS teams
Integration
  • Slack 
  • Google workspace
  • Salesforce sales cloud
  • Jira
  • Freshdesk
  • Pipedrive
  • Okta 
  • Intercom 
  • Digital Ocean

Which is better? RingOver vs Dialaxy

When comparing the two most popular virtual business phone system software, Dialaxy, and RingOver, Dialaxy appears to emerge as the superior call center solution option for your business to get a virtual phone number because of its advanced business communication tool and wide range of features at an affordable price. 

Our cutting-edge technology ensures that your business communication is effective and smooth whenever you interact with your clients. Furthermore, our advanced call features streamline business operations, ensuring efficient customer interactions. 

Dialaxy also allows you to expand and add new users whenever your business needs to be scaled. With all these features and business tools, it appears to be an excellent choice for your business.

What makes Dialaxy the best RingOver alternative?

Dialaxy’s advanced call features, such as global calling, automatic call distribution, call analytics, call holding, agent addition, voicemail drop, call recording, and frictionless SMS, ensure smooth contact center operations for any business size. You can also record calls and information for future use.  Here are some more advanced futures offered by Dialaxy, which makes Dialaxy the best RingOver alternative.

I. Virtual contact center

You can centralize all your numbers and users in one accessible location, regardless of their global distribution. 

II. Voicemail greeting

You can easily craft customized greetings for welcome and voicemail messages to enhance caller experience. 

III. Text to speech

Using our cutting-edge text-to-speech functionality, you can easily convert written text to spoken words. 

IV. Ringing strategy

You can efficiently route calls to teams categorized by location, language, skill, or any other desired trait. 

V. Frictionless SMS

You can text from any registered line in Dialaxy, which enables instant SMS exchange while seamlessly integrating your CRM. 

VI. Schedule SMS/MMS

You can craft your message, select the date and time, and leverage automation to deliver it precisely when you want it. 

VII. Advanced filtering 

With Dialaxy, you can efficiently organize calls, messages, and voicemail logs by filtering them based on date and time, providing detailed and refined data. 

VIII. Import contacts

You can easily import and export bulk contacts in CSV and Excel format for streamlined organizations. 

IX. One-click set up

You can easily activate integrations with just one click from the Dialaxy admin dashboard, streamlining all settings management. 

X. Contact synchronization 

You can expand your network of shared contacts by using Google Contacts, mobile phones, CSV files, or CRM integration. 

Conclusion 

Dialaxy is a trustworthy, reliable, and customer-centric virtual phone number provider that simplifies business communication with its advanced tools and capabilities. Our user-friendly interface and dedicated support team are vital in providing a great customer experience

Overall, RingOver offers good solutions and customer service, whereas Dialaxy offers advanced tools that maximize business productivity and workflow with minimum effort. Also, due to its data security, privacy, and scalability, it stands out as the best service provider. It is a flexible product for your business that can manage all business communication. 

FAQs

Which is the best alternative for RingOver?

Dialaxy is the best alternative for RingOver, as it offers more number features at a lower price. 

Can I keep the same phone number while switching from RingOver to Dialaxy?

Yes, you can keep the same phone number while switching from RingOver to Dialaxy/ you can instantly access your existing numbers after installing Dialaxy with the Number Porting feature. 

What integration does Dialaxy offer?

Dialaxy offers CRM systems like Salesforce, Zendesk, Microsoft Teams, Hubspot, and ZOHO. 

Prasanta Raut

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.

Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.