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Home - Business - Google Voice Personal vs Business: Key Differences
Reviewed by : Prasanta Raut
Google Voice is a VoIP phone system that uses VoIP technology to manage calls from internet-connected devices. It was launched on March 11, 2009, and offers advanced features such as voicemail transcriptions and SMS management. Since then, it has become a popular and trustworthy communication service for businesses and individuals.
Google Voice offers two distinct plans, Personal and Business. The Personal plan is designed to manage personal calls and text messages, allowing you to make and receive calls for free. On the other hand, the business plan is tailored for professional use, providing greater flexibility and advanced features at a cost-effective price.
On the other hand, Google Voice is also an easy-to-use and cost-effective solution for businesses of all sizes. It provides greater flexibility to make and receive calls from anywhere using the Internet, offering a valuable communication tool at a reasonable price.
In this blog post, we will delve into the details of Google Voice for both personal and business use. By the end, you will have a comprehensive understanding of the features and benefits of each plan and the distinction between Google Voice personal vs business, helping you make an informed decision about which one is best for you.
So, let’s get started without any delays. 🚀
Table of Content
Google Voice is a VoIP service that enables unified communication, including voice calling, video calling, video conference, and instant messaging, all accessible from anywhere via the Internet.
However, its benefits extend beyond effective business communication. For businesses, Google Voice offers the advantage of making international calls at significantly cheaper rates, a feature that can lead to substantial cost savings.
Additionally, it allows you to block unwanted callers and personalize voicemail greetings, ensuring effective calling cultures in the business. Its advanced features make it a powerful tool for iOS and Android smartphones and web applications, offering a range of capabilities to enhance your business communication.
Google Voice is free for personal use but has limited features. For advanced business phone services features such as call forwarding, Google Workspace, ring groups, and auto attendant, you need to subscribe to Google Voice, which costs USD 10 monthly.
Google Voice uses Voice Over Internet Protocol (VoIP) to make and transfer calls and text messages. VoIP connects users by converting voice into a digital signal and transmitting it over the Internet. It lets you make calls using a broadband Internet connection instead of an analog phone line.
It provides Free PC-to-phone calling benefits to people residing in the US and Canada and accessible PC-to-PC audio and video calling worldwide. It gives you a virtual phone number, allowing you to make national and international calls using your mobile devices or web browser.
To stimulate the Google Voice, all you need is:
You need a valid Google Account and a US or Canadian mobile or landline phone number to set up Google Voice. It officially supports operating systems like Windows, MacOS, and ChromeOS.
You can also use Google Voice from any web browser, including Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge.
To use the Google Voice calling features effectively, one must have a working microphone and speaker on their computer. However, this is optional if the sole purpose of your Google Voice is to send text messages.
Google Voice is free for anyone with a Google Account but has limited features. It is ideal for personal use or for solo entrepreneurs who need a business phone number. However, small, medium, or enterprise users can upgrade to the paid version to unlock multiple advanced features. The availability of the service and its features may vary depending on the region in which you live. Here is the Google Voice Pricing and Plans:
Google Voice plays a significant role in Google Voice business, providing the flexibility to make and receive calls from anywhere using any internet-connected device. It is a VoIP service that operates via the Internet or Wi-Fi without depending on the physical telephone line. It enables international calling at cheaper rates. The additional reasons to use Google Voice for business include:
You can send unlimited text messages to US and Canadian numbers for free using mobile devices or web browsers. This is a massive benefit because instant messaging simplifies sharing updates or follow-up messages.
It enables you to forward your Google Voice number to several phones. This flexibility is valuable when switching to a new service provider or getting a new phone. It improves accessibility and promotes uninterrupted call flow irrespective of the team location. No missed calls enable the business agents to provide improved customer service to their customers and clients.
Google Voice provides advanced transcription features that improve accessibility for deaf individuals. Voice transcription is converting voicemails into a readable format using advanced technologies.
You can effortlessly record calls using Google Voice and end the recording with a simple click. These recordings can be retrieved and used whenever you choose, making them a great alternative to large phone meetings. Saving them will allow you to access them whenever you need them.
It is fast and straightforward to set up Google Voice for your business. You can follow the steps provided to set up Google Voice successfully.
Step 1: Search and Go to the Google Voice website
Step 2: On the Google Voice landing page, you will see an option to sign in to your Google account in the upper-right corner. So, sign in to Google.
Step 3: Select a Google Voice Phone number. Type the city name or area code to see the available phone numbers and choose the one you want.
Step 3: To complete the setup, click the Verify button to verify your existing phone number.
Step 4: Provide the number to which you want Google to forward your calls.
Step 5: Click the “Send code” button.
Step 6: Enter the code you received via the call or message in the box.
Step 7: Enter “verify”.
Step 8: Enter “claim” to confirm that this is the number you want your calls to be forwarded.
Step 9: Click” Finish” twice and finish the setup
Step 10: Then, Download the Google Voice application to get started.
Google Voice plays a significant role in supporting businesses of all sizes. Despite its vast advantages, companies must overcome a few limitations with Google Voice. The limitations include:
Google Voice is suitable for both personal and business usage. It is free for personal use as it comes with limited features, but for the company, the advanced features are a must for the smooth operation and growth of the business. The significant differences include:
The Pros of Google Voice personal include:
The Cons of Google Voice personal include:
The user data is stored in Google’s top-notch data centers to save your data from potential security threats. Therefore, Google Voice is secure and easy for your business.
Yes. The Google Voice app for iPhone (or iPad) is free and can be downloaded from the App. You can also send text messages, call, and listen to voicemails within the app, just as you can on the Android app.
You can port your current number to Google Voice, which will forward your phone number to Google Voice. You can also forward phone calls to a number other than your Google Voice number.
Prasanta is the founder and visionary CEO of Dialaxy. He is on a mission to redefine the landscape of SaaS solutions, infusing creativity and ingenuity into every aspect of Dialaxy’s offerings. His fervent dedication to simplifying sales and support processes drives Dialaxy’s forward momentum, delivering unparalleled value to businesses of all sizes. Embark on a transformative journey with Prasanta and Dialaxy as they pave the way for a new era of sales and support excellence.
Prasanta Raut