Are you looking for ways to connect with beloved family members who reside in Singapore or expand your company’s reach across Singapore cities or local areas with a virtual phone number? Or do you want to explore the Singapore market and increase your business relationships virtually with Singaporean audiences, clients, stakeholders, and customers through a VoIP telephone service?

Then, buying a virtual phone number in Singapore can leverage your business potential in its regions. You want to know how a virtual number can unlock your business’s international potential.

If that is true, then you need to read this blog until the end. It provides detailed information on how to buy Singapore virtual phone number, including how they work and their benefits, top Singapore virtual number service providers, types of Singaporean virtual numbers, and a typical process for getting one.

What is the Singapore Virtual Phone Number?

A Singapore virtual phone number is basically the Singapore local number. Still, it uses VoIP technology to make and receive calls and texts, usually like a regular Singapore number, but through the Internet. This eliminates the need for a physical SIM card, traditional landline networks, and presence in the country, allowing businesses and individuals to be present in Singapore via virtual or online networks.

What is the Singapore Virtual Phone Number and how to buy Singapore virtual phone number

Since it uses the internet to transmit voice packages or, you can say, (Voice over Internet Protocol) VoIP technology, you can have the flexibility to make or receive calls from Singapore and any other region in any internet-supported devices such as laptops, smartphones, and iPhones without a Phone SIM or traditional telephone lines.  

A Singapore virtual phone number follows the same format as a regular Singapore phone number because they share the same country code number of Singapore. 

Here’s an example with the Singapore phone number format:

+65 XXXX-XXXX or +65 1234-5678

  • +65: This is the country code for Singapore.
  • 1234-5678: This is the eight-digit local phone number.

A Singapore virtual phone number has eight digits without area codes. When calling outside Singapore, you must enter 11 digits, including the Singapore country code +65, followed by eight-digit subscriber numbers.

When you buy the Virtual Phone Number of Singapore, you can make and receive calls from any geographical region since it does not have limited service to a specific area like a local number.

Benefits of Having a Singapore Virtual Phone Number

Accessibility to Singapore customers: 

Acquiring a Singapore Virtual phone number allows local customers and clients to contact you more easily. Local customers are more inclined to pick up or contact a local phone number than an international one, which improves local call pickup rates and leads to better sales or customer support interactions.

Establish Local Singapore presence: 

If you want to establish a local presence in Singapore, getting a Singapore virtual phone number or a Singapore online number can facilitate this without having a physical presence, living in Singapore, and establishing a business there. Also, a Singapore virtual number allows your company to appear based in Singapore, increasing its interactions, confidence, and credibility with Singapore’s local or national customers and clients who might be cautious about doing business with overseas enterprises.

Cost-Effective Communication in Singapore: 

With a Singapore virtual number, you can quickly contact Singapore prospects, customers, and clients from multiple internet-connected devices. Depending on your service provider’s plan, you can make or receive calls to Singapore prospects, customers, and clients at potentially lower cost rates. Virtual numbers use cloud-based communication services and VoIP technology, allowing users to easily set up their Virtual phone numbers without extra charges or required hardware. 

Improve Singapore customer experience: 

With Singapore’s virtual number, you can provide personalized and customized service to domestic Singapore customers, such as custom greetings and voice messages in their Singaporean language. This will encourage local customers to feel more comfortable with your business, resulting in positive customer interaction, experience, and satisfaction. It will also improve incoming customer call volumes.

Advanced Virtual telephony features: 

Many virtual or online phone number providers offer features such as call forwarding, voicemail transcription, call recording, auto-attendants, and call analytics. These features can help improve your business communication system and make it more efficient during international, long-distance calls or receiving and making calls outside of Singapore.

How Does a Singapore Virtual Phone Number Work?

Singapore VoIP-powered Virtual Phone Numbers generally route calls via Internet protocol without physically being connected to the phone lines or SIM card network. They can be used through VoIP phones, VoIP applications, and internet-supported devices, eliminating the need for traditional telephone devices or landline hardware. 

How Does a Singapore Virtual Phone Number Work and how to buy Singapore virtual phone number

since they provide real and local Singapore phone numbers to callers, here is the typical breakdown of how it works:

Choose a Singapore virtual number provider: 

First, you must choose a virtual or online phone number provider that offers Singapore virtual numbers. Depending on their availability, you can also select or be provided with virtual numbers with the different Singapore area codes and unique subscriber numbers. 

Singapore virtual number Activate: 

Once you have chosen the virtual number and plan you desire, the Virtual number service provider will virtually activate its service on their network, as the physical setup and installation are not required.

Call routes: 

When someone dials or calls your Virtual phone number in Singapore, the call routes through the internet to the designated provider’s server and next to your Singapore Virtual number phone line or virtual extension; then, once it has made the connection, the call rings in your preferred device. 

Choose a softphone app or device: 

You can now choose where to direct that call to the existing phone number. You can forward calls to your mobile phone, landline, or any other phone number you designate or the virtual phone apps provided by the service provider. You just need to install apps on your device or smartphone that act as the virtual phone, allowing users to make and receive calls through an internet connection. 

VoIP telephony Features: 

According to the service provider and plan you have chosen, you can get the various types of virtual phone number features such as:

  • Auto attendants: You can set up an auto attendant by directing incoming calls to the different departments or destinations.
  • Call recordings: You can also record your calls when you are required to listen back for various reasons.
  • Voicemails: You can set up voice message greetings in recorded audio or transcribe text-based formats.

Singapore’s virtual phone numbers function and provide service like regular Singapore phone numbers. When users dial a virtual number, they will receive the same experience as if they dialed a local number.

Types of Singapore Virtual Phone Numbers

Types of Singapore Virtual Phone Numbers and how to buy Singapore virtual phone number

Local or domestic Singapore virtual phone numbers:

Singaporean domestic virtual phone numbers are associated with local area codes to the local regions. These Singapore virtual numbers usually start with 6 after the country code +65. They help businesses establish a domestic presence within specific Singapore cities or areas. Example of Local Singaporean number: +65 6000-1234.

Singapore Toll-free virtual phone numbers: 

These Singaporean toll-free numbers allow Singaporean citizens within the country to make calls without any fees. They often have prefixes like 800 or 1800, and the associated toll-free virtual phone number business bears the cost of encouraging customers to initiate calls and inquiries for customer support or sales hotlines. Example of Singapore Toll-free virtual number: +65 800-1234.

National Singapore virtual phone numbers:

Singapore National numbers have the same prefixes throughout the nation region. These types of Singapore virtual numbers usually start with the +65 Country code and are followed by the unique 8 digits. An example of a Singapore National virtual number is +65 3100-1234. 

International Singapore virtual phone numbers:

An example of an International Singapore Virtual phone number is +65 8988-1234, depending on the above three types of Singapore virtual phone numbers according to user plans and provider allocation. 

Singaporean International virtual numbers have country codes associated with each country, allowing businesses to establish their presence outside the country or in international markets without setting up a physical office or presence. 

How to Buy Singapore Virtual Phone Number online? 

You can follow these step-by-step process to buy a Singapore virtual phone number:

  1. Choose a virtual phone number provider: You can choose Dialaxy as your virtual number provider since it provides a cloud-based contact center solution for your business with a cost-effective plan compared to other service providers.
  1. Sign Up to Dialaxy: Create a Dialaxy account to Sign Up.
  1. Choose Singaporean virtual number: Select the Singapore virtual number from the offered service or nations pool options.
  1. Select plan and city: Enter the city or state of your phone number and select the desired phone number type with the needed plan and features.
  1. Checkout and Activation: Check out and finalize payment once you have chosen the desired plan and Virtual number type.
  1. Make your first call: Congratulations!! Make your desired first call with a Singaporean virtual phone number. You have a Singapore phone number.

Top 5 Singapore Virtual Number Providers

There are many Singapore virtual number providers in the market today, which can put users or customers in a dilemma when purchasing a Singapore virtual phone from a reliable provider if they lack knowledge of the best providers. 

Below are listed some of Singapore’s top virtual number service providers with the key consideration factors: 

Virtual Number providersSuitable ForFree Trial DurationInitial PriceSupported platforms
DialaxySmall businessMedium businessEnterprise7 Days$16.99/ monthiOSWeb-basedDesktopAndroid
8X8Medium businessEnterprise30 Days$15.99/ monthiOSWeb-basedDesktopAndroid
CallHippoSmall businessMedium businessEnterprise10 Days$16.99/ monthiOSWeb-basedDesktopAndroid
KrispcalSmall businessMedium businessEnterprise7 Days$14.99/ monthiOSWeb-basedDesktopAndroid
AVOXISmall businessMedium businessEnterprise7 Days$19.99/ monthiOSWeb-basedDesktop

Give a free trial a chance and figure out the best or practical-suited Singapore virtual number provider. Remember, there are many virtual phone number service providers besides them, you can do your own research, too.

Why Dialaxy For Singapore Virtual Phone Number?

Compared to the other providers, Dialaxy’s VoIP service and cloud communication solution are reliable, cost-effective, and suitable for business scalability. They allow the business to have a local Singaporean presence and effectively manage its customer service, employees, agents, Clients, and customer communication system remotely.

Dialaxy Singapore’s virtual phone number service ensures coverage in Singapore with the various area codes and toll-free numbers associated with the different cities and regions within Singapore as per your business requirements. 

It also provides a cloud-based contact center solution in a single platform, allowing your business to have modern cloud communication VoIP features such as call forwarding, voicemails, call recording, call analytics, CRM Integrations, and Interactive Voice Response (IVR) systems.

FAQs

Where can I use a Singapore number for WhatsApp?

Dialaxy allows you to use your Singaporean digital phone number for WhatsApp at no additional charge. Use it to validate your phone number and get started quickly.

How can I use a free virtual number?

Dialaxy offers free Singapore virtual phone numbers with services like global calling, voicemail messages, and SMS. Premium plans include more sophisticated services like call queuing and call forwarding.

Which app can I use to create a free Singapore virtual number?

You can use the Dialaxy softphone app to create a free Singapore virtual number. Go to the App Store if you are an Apple user or Google Play if you are an Android user, then search for “Dialaxy app.” Install and create an account or sync if you are already a subscriber of Dialaxy service.

Is it necessary to dial a country code when you dial a Singaporean phone number?

Yes, dialing the country code is necessary, especially when calling a Singaporean phone number from outside Singapore. However, if you are dialing from inside a country, there is no need to dial a country code.

Prasanta Raut

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.

Prasanta, founder and CEO of Dialaxy, is redefining SaaS with creativity and dedication. Focused on simplifying sales and support, he drives innovation to deliver exceptional value and shape a new era of business excellence.