Send SMS to Keep Customers Informed Enhance your business communication with Dialaxy’s customizable SMS services, designed to meet your unique business needs. Try for FreeRequest a Demo Endorsed by top industry leaders Trusted by industry experts for excellence and innovation. How to send SMS from Dialaxy? To send SMS, you must have an account with us. Create an account and follow these simple steps to send SMS: Go to the messaging section and select “New Message.” Enter the recipient’s phone number. Type your message in the message box. Click “Send” to dispatch your message. What is SMS? SMS (Short Message Service) is a text messaging service that allows you to send short text messages to mobile devices. Common uses of SMS include: Two-factor authentication (2FA): Used to send verification codes for secure login processes. Personal use: To stay connected with family and friends. Customer support: To provide quick responses and updates to customer inquiries. How does SMS work? When you send an SMS, the message is transmitted from your device to a nearby cell tower and then routed through the network to the recipient’s phone. The message is stored on the recipient’s SIM card and can be accessed when they open their messaging app. SMS uses a specific signaling channel in the mobile network, which is separate from the voice call channels. This allows SMS to work even when voice channels are busy. The message is limited to 160 characters in length for standard SMS, but longer messages can be split into multiple parts and reassembled by the recipient’s phone. SMS technology is reliable and widely supported, making it a popular choice for quick and direct communication. How to send SMS from Dialaxy? To send SMS, you must have an account with us. Create an account and follow these simple steps to send SMS: Go to the messaging section and select “New Message.” Enter the recipient’s phone number. Type your message in the message box. Click “Send” to dispatch your message What is SMS? SMS (Short Message Service) is a text messaging service that allows you to send short text messages to mobile devices. Common uses of SMS include: Two-factor authentication (2FA): Used to send verification codes for secure login processes. Personal use: To stay connected with family and friends. Customer support: To provide quick responses and updates to customer inquiries. How does SMS work? When you send an SMS, the message is transmitted from your device to a nearby cell tower and then routed through the network to the recipient’s phone. The message is stored on the recipient’s SIM card and can be accessed when they open their messaging app. SMS uses a specific signaling channel in the mobile network, which is separate from the voice call channels. This allows SMS to work even when voice channels are busy. The message is limited to 160 characters in length for standard SMS, but longer messages can be split into multiple parts and reassembled by the recipient’s phone. SMS technology is reliable and widely supported, making it a popular choice for quick and direct communication. Benefits of SMS for Business Instant Communication Delivers messages instantly, ensuring quick communication with customers. High Open Rates: SMS messages have a high open rate, often read within minutes of receipt. Cost-Effective Sending SMS is often more affordable than other forms of communication, like phone calls. Customer Engagement SMS is an effective way to engage customers with promotions, reminders, and notifications. Personalized Messaging Customize messages to make them relevant and personalized for each customer, enhancing the customer experience. Automation Capabilities SMS campaigns can be automated, allowing businesses to schedule messages, follow-ups, and responses efficiently. Things to Consider for SMS Messaging 01. Clear and Concise Messages Keep messages short and to the point. Include a clear call-to-action if needed. 02. Timing Send messages at appropriate times. Avoid sending messages too early or too late. 03. Privacy and Security Don't send sensitive information via SMS. Use secure methods for confidential details. 04. Backup and Data Storage Keep backups of important messages. Securely store message data for future reference. Do’s and Don’ts for Sending SMS Do’s Don’ts Do Provide Clear Opt-In Information Don't Send Messages at Inappropriate Times Do Ensure Message Content Is Relevant Don't Ignore Unsubscribes Do Follow Up Don't Forget to Proofread Frequently Asked Questions Is SMS secure?While SMS messages are generally considered secure for everyday communication, they are not encrypted like some messaging apps. Therefore, SMS may not be suitable for transmitting sensitive or confidential information. How can I get started with Dialaxy's SMS features?Getting started with Dialaxy’s SMS features is easy. Sign up for an account, choose the plan that best suits your needs, and start using SMS to enhance your communication strategy. What are Dialaxy's SMS features?Dialaxy offers a range of SMS features to enhance communication efficiency and effectiveness. These include global text messaging, scheduled messaging, two-way SMS, contact management, personalized messaging, etc. How does global text messaging work with Dialaxy?With Dialaxy, you can easily send and receive text messages to and from anywhere worldwide using your Dialaxy number. This feature allows you to effortlessly break down international communication barriers and instantly ensure your messages reach their destination. What is two-way SMS?Two-way SMS enables real-time engagement and interaction with your audience by allowing recipients to respond directly to your messages.