Global Calling That Connects Teams Across Borders Start calling across countries like it’s just another day at the office. Dialaxy makes global communication simple, reliable, and budget-friendly. Sign upRequest a Demo Endorsed by top industry leaders Trusted by industry experts for excellence and innovation. What is Global Calling? Global calling typically runs on a cloud-based VoIP phone system and acts as an extension of your existing business setup. It lets users make and receive international calls using Voice over Internet Protocol (VoIP), right from their phone system or connected cell phones. This allows your company to maintain a connection with customers, partners, or off-site teams across international borders, avoiding the expensive charges for long-distance calls. Whether you are communicating from a landline, laptop computer, or a tablet plan, you can run a genuinely global business. It’s especially useful if you manage customer service departments or handle global sales. Global calling helps you maintain clear, high-quality voice communication, build stronger global connections, and keep your business growing, without limits. If you’re after unlimited calling, smarter tools, and easier reach, this is where it starts. How to Make a Global Call with Dialaxy? To make a global call, you must have an account with us. Create an account and follow these simple steps to make a global call: Go to the call dialer and select the international calling option. Dial the international number, starting with the country code. Wait for the call to connect and communicate with your international contacts. What is Global Calling? Global calling typically runs on a cloud-based VoIP phone system and acts as an extension of your existing business setup. It lets users make and receive international calls using Voice over Internet Protocol (VoIP), right from their phone system or connected cell phones. This allows your company to maintain a connection with customers, partners, or off-site teams across international borders, avoiding the expensive charges for long-distance calls. Whether you are communicating from a landline, laptop computer, or a tablet plan, you can run a genuinely global business It’s especially useful if you manage customer service departments or handle global sales. Global calling helps you maintain clear, high-quality voice communication, build stronger global connections, and keep your business growing, without limits. If you’re after unlimited calling, smarter tools, and easier reach, this is where it starts. How to Make a Global Call with Dialaxy? To make a global call, you must have an account with us. Create an account and follow these simple steps to make a global call: Go to the call dialer and select the international calling option. Dial the international number, starting with the country code. Wait for the call to connect and communicate with your international contacts. How Does Global Calling Work? 1 Call Initiation The user dials an international phone number starting with the relevant country code. 2 System Authentication Dialaxy authenticates the caller and verifies call permissions based on the user’s plan and account settings. 3 Call Routing The system identifies the call destination and chooses the most efficient VoIP route to connect to the recipient's country. 4 Signal Conversion Your voice is converted into digital packets and sent securely over the internet, crossing networks and borders. 5 Destination Handoff The digital signal is received in the destination country and converted back into an audible voice signal. 6 Call Connection The recipient's device rings, the call is answered, and communication is established in real time. Benefits of Global Calling for Business Extended Reach Enables businesses to expand their market by reaching international customers and partners. Cost Efficiency Offers competitive rates for international calls, reducing expenses compared to traditional phone lines. Seamless Communication Ensures clear and reliable communication with international contacts, crucial for business operations. Professional Image Presents a global presence, demonstrating your business’s capability to operate on an international scale. Flexibility Allows employees to make international calls from anywhere, supporting remote work and global collaboration. Enhanced Customer Support Provides a direct line of communication for international customers, improving customer satisfaction and service. Why use Dialaxy for Global Calling? Dialaxy is built for businesses that operate beyond borders. Whether you’re scaling internationally, managing a global team, or simply want to sound local everywhere you sell, Dialaxy helps you get there, without adding more tools, hardware, or setup time. From smart call management to team collaboration and coaching tools, our global calling feature gives you the control and flexibility your business needs with flexible phone plans and efficient calling plans. Why use Dialaxy for Global Calling? Dialaxy is built for businesses that operate beyond borders. Whether you’re scaling internationally, managing a global team, or simply want to sound local everywhere you sell, Dialaxy helps you get there, without adding more tools, hardware, or setup time. From smart call management to team collaboration and coaching tools, our global calling feature gives you the control and flexibility your business needs with flexible phone plans and efficient calling plans. Collaborate better with international teams Stay in sync across time zones. Dialaxy’s shared numbers and shift-based availability help teams avoid crossed wires and missed calls. Assign voicemails, track call history, and keep follow-ups moving without endless back-and-forth. This smooth communication improves global connections, even across continents. Set up smart dialing rules for global calls Route calls exactly where they need to go. With Dialaxy, you can assign numbers by region, route by time zone, or send after-hours calls to voicemail. You can easily record important international calls. Managing your calling plans and phone plans has never been simpler, no tech wizardry required. Use data to improve global communication Dialaxy shows you how your international calls are performing. View call volume by country, missed calls by region, and peak calling hours. Use these insights to optimize your phone plans, staff schedules, and customer support hours for better global connections. Monitor and train your global team with confidence Distance doesn’t mean disconnection. Monitor calls live, coach agents in real time, and record calls for later review. This hands-on approach supports your global team’s performance and consistency no matter the time zone. Things to Consider for Global Calling 01. Quality of Service Ensure your service provider offers high-quality connections to avoid dropped calls or poor audio quality. Regularly assess and upgrade your network infrastructure to maintain consistent service levels. 02. Time Zones Be mindful of time zone differences to ensure you are calling at an appropriate time for the recipient. Use scheduling tools or apps to coordinate calls across different time zones efficiently. 03. International Dialing Codes Familiarize yourself with the correct dialing codes for different countries to avoid connection issues. Double-check dialing procedures, including exit codes and country-specific prefixes, to ensure successful calls. 04. Legal and Regulatory Compliance Ensure compliance with international communication laws and regulations to avoid legal issues. Stay updated on data protection laws, privacy regulations, and telecom policies in target countries. Global Calling Solutions: Built for Businesses That Need to Scale Startups and Small Businesses Take your startup global without high telecom costs. Build trust with local numbers. Set up in minutes and grow as you go. Get a professional phone presence without the usual overhead. Efficient communication with flexible phone plans helps you compete on a global scale from day one. Ecommerce Teams Serve international customers better. Use global numbers for returns and support. Build credibility with every call. Provide seamless customer service across borders. Quickly resolve issues and keep customers coming back with reliable, discounted calling and responsive support. Agencies and Consultants Call clients across time zones without hassle. Stay responsive and consistent with smart calling plans. Deliver smooth onboarding from anywhere. Keep your client communications organized and timely with centralized call management. Remote-First Teams Equip remote staff with international calling tools. No need for personal devices. Keep your team connected on one platform. Maintain clear and consistent communication no matter where your team is. Empower remote workers to collaborate as if they’re in the same room, supported by reliable, unlimited calling options. Do’s and Don’ts for Global Calling Do’s Don’ts Do Use Reliable Services Don't Ignore Costs Do Check Time Differences Don't Forget Cultural Sensitivity Do Prepare for the Call Don't Use Unsecured Networks Additional Features Like Global Calling Call Routing Dialaxy's call routing feature automates call routing to the right agent or team based on your set of customizable rules. Consequently, we reduce wait times, fewer miss calls, and higher customer satisfaction. Call Forwarding Dialaxy’s call forwarding lets you redirect incoming calls to another number or device when you're unavailable. It helps remote teams stay reachable and ensures customers never hit a dead end. IVR (Interactive Voice Response) Dialaxy can speed up routing, reduce wait time, and connect callers with agents with no human interaction using its straightforward IVR, which enables callers to navigate through intelligent voice menus. Frequently Asked Questions Can I use global calling with any Dialaxy plan?You may be able to use global calling with Dialaxy, depending on your phone plan. Check your plan details for availability, or contact support to see which countries are included and the applicable rates. Can I set limits on international calling?Dialaxy doesn’t impose strict limits but follows fair use policies. For very high volumes, a customized calling plan may be necessary. Contact sales for details on discounted calling options. Can I get local phone numbers in different countries?Absolutely! Dialaxy offers virtual local numbers in many countries. This helps localize your business, increasing trust and improving call answer rates. Will the call cut off if I have a bad internet connection?A poor internet connection affects call quality, causing lag or drops. We recommend a stable broadband or wired connection for reliable VoIP calls, rather than an overloaded Wi-Fi connection. Can I record international calls?Yes, you can securely record calls for compliance, training, and quality assurance purposes on your global calling. Does Dialaxy support emergency calls when using global calling?Global calling is primarily designed for business communications and may not support emergency services in all regions. Please check your local regulations and Dialaxy’s coverage details. For urgent assistance, contact Dialaxy support directly. Is unlimited calling available with Dialaxy?Some Dialaxy phone plans include unlimited calling options. Check your plan details or speak with sales to find the best fit for your international calling needs. Can I use Dialaxy on multiple devices, like tablets or smartphones?Yes, Dialaxy supports bring your own device setups, including tablet plans and smartphones, making it easy to stay connected globally. Does Dialaxy offer discounted calling rates for certain countries?Yes, Dialaxy offers discounted calling rates for many destinations. Check the coverage map and rate list to optimize your international calling budget. Can I integrate Dialaxy with social media platforms or CRM systems?While Dialaxy focuses on phone and VoIP communication, it can integrate with many CRM systems to streamline customer interactions. Direct social media calling is not currently supported.
