How To Choose the Right CRM For Your VoIP Business? If you’re here, then you’re at a peak point in your business. Your business is growing rapidly, so you are searching for the right CRM software to help you succeed, maintain healthy customer relationships even further, and remain competitive in… Read more
What Is a Conference Bridge, and How Does It Work? Due to the COVID-19 pandemic and the increase in flexibility at work, people now work closer together, and ways to keep everyone informed are crucial. Management communication tools are critical in an organization to ensure cohesion and productivity. How about… Read more
How to Turn Off Call Forwarding On Any Device ( Android, iPhone) Have you been waiting on an important call all day only to realize your call was transferred to your home landline? This happens often as you forget or don’t know how to turn off call forwarding. Call forwarding is a… Read more
Cloud Telephony vs VoIP: Key Differences Explained Are you searching for a means of business communication? Everyone should relate cloud telephony with VoIP, so it is crucial to identify these two terms. They are related but not mutual; one cookie cannot be the other despite them both… Read more
What is a VoIP Caller: Everything You Need To Know VoIP phone service is the future of voice communication. Unlike traditional phone lines, it makes international calls and text messaging more accessible and affordable. All businesses, from small to large enterprises, are gradually switching to VoIP phone systems for their… Read more
Caller ID vs CNAM – What’s the Difference? Understanding the differences between caller ID and CNAM technologies is crucial in the world of telecommunication. It directly impacts your phone services and the information you receive about incoming calls. Thus, any business operator must learn about Caller ID and… Read more
What is VoIP Texting, & How Does It Work? In contemporary business operations, the transition from traditional landline telecommunication to Voice over Internet Protocol, Aka VoIP systems, is prevalent. As a result, the utilization of VoIP texting has emerged as an indispensable tool for every business proprietor. Gone are… Read more
Unknown Caller vs No Caller ID: Key Differences Do you want to filter out all those mysterious calls from Unknown Callers and No Caller IDs? Receiving frequent calls from such numbers is frustrating, right? Getting calls from “Unknown Callers” and “No Caller ID” is entirely different. Let me… Read more
HIPAA Compliant VoIP: Requirements And Rules VoIP phone service usage is increasing rapidly in almost all sectors, including healthcare centers, due to its affordability and advanced features. It has to meet various requirements such as reliability, features, cost, and, importantly, HIPAA compliance. HIPAA compliance plays a… Read more
Benefits of NLP (Natural Language Process ) in Customer Service? Do you know about voice-controlled devices like Alexa and Siri? In this 21st century, you'll find it in most homes. Almost about 69.9 million people have smart home systems where they are using it to play songs or check the… Read more