How to Call Ireland from the USA? A Step By Step Guide Do you want to call a number in Ireland but don't know the international dialing procedure? If so, don’t worry. This article has all the necessary information you need to call your clients or loved ones living in Ireland. Now,… Read more
How to Forward Calls Without Having the Phone? Imagine missing an important call, the kind that could change your day or bring fortune to your business, simply because you were nowhere near a phone. Whether you are going out, in a place with bad reception, or multitasking, a… Read more
IP PBX: What It Is and How Does It Work? A Complete Review Are you looking to take your business communications to another level? If so, have you considered IP PBX? In this age of digitization, where all systems are being moved online, many organizations too have started to adopt cloud-based communication solutions… Read more
PABX vs PBX: Key Difference – A Complete Review Communication technology has significantly evolved over the years and is constantly being improved every day. “The writer August E. Grant and Jennifer H. Meadows,” said in their book, “Communication Technology Update and Fundamentals” that “Effective communication technology is critical for… Read more
Pros & Cons of Cloud-Based Phone Systems: An Extensive Review The way we talk to each other might be changing with all the new video calls and messages, but we still like to talk on the phone a lot, even more, over 60% of people like calling companies when they… Read more
Call Center Analytics: What It Is, Types, and Top Software? An Extensive Review Did you know that 32% of customers will leave a brand after one bad experience? Experience is everything, and as a business person, it's your duty to get it right. Call center analytics is the process of gathering and analyzing… Read more
What is Primary Rate Interface(PRI) and How Does It Work? A Complete Review Have you ever wondered how large businesses smoothly manage high volumes of calls? Primary Rate Interface (PRI) has been a good player in today's business communication. But what sets it apart, and why does it continue to be a go-to… Read more
Cloud Telephony: What It Is and How Does It Work? According to the Eurostat survey, 56% of large enterprises use cloud services, while only 25% of small and medium-sized enterprises use cloud services. Cloud telephony is one of the best communication systems allowing businesses to manage voice services over the… Read more
What is CPaaS and How Does It Work? A Complete Review The global CPaaS market is projected to account for USD 45.3 billion by 2027, growing at a compound annual growth rate (CAGR) of 29.4% during the forecast period. According to the industry experts “With CPaaS, communication is no longer a… Read more
Predictive Dialer: What is it, and how Does it Work? An In-Depth Look Are you looking for a more efficient way to simplify and smooth communications with your clients? If so, among the different dialers in the market, you might want to take a look at predictive dialers as well. Predictive dialers have… Read more