HIPAA Compliant VoIP: Requirements And Rules VoIP phone service usage is increasing rapidly in almost all sectors, including healthcare centers, due to its affordability and advanced features. It has to meet various requirements such as reliability, features, cost, and, importantly, HIPAA compliance. HIPAA compliance plays a… Read more
Benefits of NLP (Natural Language Process ) in Customer Service? Do you know about voice-controlled devices like Alexa and Siri? In this 21st century, you'll find it in most homes. Almost about 69.9 million people have smart home systems where they are using it to play songs or check the… Read more
How Does a Cloud-Based Phone System Work? An Extensive Review What if I told you there is a communication technology that allows you to do more than make a high-quality call without spending an expensive amount? It is a more cost-effective solution than the traditional telephone network, saving you on… Read more
Free Calling Apps: What It Is and Why It Matters? According to research conducted by verified market research, the international calling market is valued at around 1.14 billion USD and is projected to reach 1.80 billion USD by 2028. An international calling app allows users to connect with people worldwide… Read more
What is Natural Language Processing? Understanding NLP and Its Applications The way we are engage with technology has completely changed in the 21st century, which is considered a digital age. Natural Language Processing(NLP) is a subfield of artificial intelligence that mainly focuses on interactions between computers and humans, from chatbots… Read more
How to improve customer experience with the help of conversational AI? Customer satisfaction is the cornerstone of a company's success. With the meteoric ascent of AI technology in recent years, businesses have the power to revolutionize their customer support automation. This can lead to a more personalized and efficient service, heralding… Read more
Compare Voice Over Internet Protocol (VoIP) vs Virtual Phone System Poor communication service can harm your company's reputation, turnover, and ability to meet customer needs. VoIP and virtual phone systems are smart ways to avoid these issues. VoIP technology and virtual phone systems both provide reliable, secure, and cost-effective call… Read more
Top Pros and Cons of Phone Number Porting and How Does It Work? Generally, porting a phone number is free. Most phone service providers do not charge for porting in and out. People don't often realize they have the right to keep their phone numbers, whether they switch providers or not. This applies… Read more
What is CRM? Understanding the Types of CRM Software The success rate of any business depends on its customers and customer satisfaction. A business that has good customer relationships and management has a high chance of being successful and gaining profit since these attributes enable the business to fully… Read more
Unlocking the Magic: How Does Google Voice Work and What Can It Do for You? Introduction Google Voice is one of the most commonly used VoIP service providers in today's world. Its easy set-up options and free access to everyone make it more popular and admirable in the telephony market. Google Voice service offers its… Read more