7 Best White Label VoIP Providers in 2025 If you have been using the Internet as the medium for making calls, then VoIP has to be familiar to you. VoIP, or Voice over Internet Protocol, is a technique that is used for voice or video calls over the… Read more
Google Voice Not Working: 10 Common Issues And Solutions Google Voice is a popular communication telephony solution available on the market. The system is loaded with cutting-edge features, such as desk phone compatibility, call blocking, spam detection, etc., which help agents tackle day-to-day communication. However, many users report multiple… Read more
What is Teleconferencing? Definition, Types, and Benefits In the dynamic technology market, business communication is evolving rapidly daily. It is getting better and more advanced daily and improving the communication mediums. Teleconferencing is also one of the advanced tools introduced to enhance business communication and make interaction… Read more
What is Call Listening: An In-Depth Overview Have you ever found it hard to train your agents or employees? Or are you looking for ways to keep a consistent level of service quality across all call-center operations? If so, you‘re at the right place at the right… Read more
Top Pros and Cons of Google Voice for Business Google Voice, first launched in 2009, is a budget-friendly call center solution within the Google ecosystem. It is one of the oldest Voice over Internet Protocol calling platforms used in today’s market. It has a user-friendly interface and allows one… Read more
What Is a SIP Phone & How Does It Work? An In-Depth Look "Lost time is never found again," as Benjamin Franklin wisely said. In today’s fast-paced business world, efficient communication tools like SIP phones ensure no time is wasted, enabling seamless, reliable connections for teams and clients alike. Do you want to… Read more
Top 11 Free PBX Open Source Software in 2025 Considering PBX Open source software for your business that matches your needs and requirements requires extensive research and knowledge of the PBX software. There is a lot of software in the market that offers PBX Open source in 2025. You… Read more
What is SIP ALG and Why VoIP Users Should Disable It? An In- Depth Look VoIP (Voice over IP) has grown into an essential tool for efficient interaction in the connected world of today allowing efficient and open interactions for people as well as businesses. Despite its benefits, VoIP users run through irritating issues that… Read more
What is Call Pop and How Does It Work? Businesses are looking for new ideas and effective ways to provide high-quality customer support. Nowadays, Callers also expect customer support agents to resolve their issues quickly in no time and want to reach the agent through their preferred channels. So,… Read more
IVA vs IVR: Choosing the Right One for Your Business Do you want to improve customer response time in your call center? But don’t know how? Hold on. You are on the right page. Today, many modern call centers use advanced virtual solutions like Intelligent Virtual Assistants and Interactive Voice… Read more