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What Is ISDN And How Does It Work

What Is ISDN And How Does It Work?

ISDN is a circuit-switched telephone network system that was widely used in the past to transmit data, voice, and signaling over a digital line. It was developed to replace outdated landline technology.  Integrated Services Digital Network ( ISDN) was well…

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Phone Number Masking: A Complete Guide For Beginners

Phone Number Masking: A Complete Guide For Beginners

Are you worried about exposing your personal number and information to spammers while logging in the different websites, calling someone, or texting an unknown person? Yes, you may leak your personal information and phone number to unknown people on the…

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a complete guide on how to call Hong Kong from the US

How to Call Hong Kong from The US? A complete Guide

Communication is key to any business's success. But what if your phone calls are poor? Customers and clients will find it frustrating, hampering your business's professional image. Therefore, get a secure and reliable virtual phone system such as Dialaxy to…

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7 Best White Label VoIP Providers in 2025

If you have been using the Internet as the medium for making calls, then VoIP has to be familiar to you. VoIP, or Voice over Internet Protocol, is a technique that is used for voice or video calls over the…

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google voice not working

Google Voice Not Working: 10 Common Issues And Solutions

Google Voice is a popular communication telephony solution available on the market. The system is loaded with cutting-edge features, such as desk phone compatibility, call blocking, spam detection, etc., which help agents tackle day-to-day communication.  However, many users report multiple…

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Definition of Teleconferencing

What is Teleconferencing? Definition, Types, and Benefits

In the dynamic technology market, business communication is evolving rapidly daily. It is getting better and more advanced daily and improving the communication mediums. Teleconferencing is also one of the advanced tools introduced to enhance business communication and make interaction…

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An In-Depth Overview on Call Listening

What is Call Listening: An In-Depth Overview

Have you ever found it hard to train your agents or employees? Or are you looking for ways to keep a consistent level of service quality across all call-center operations? If so, you‘re at the right place at the right…

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Top Pros and Cons of Google Voice for Business

Top Pros and Cons of Google Voice for Business

Google Voice, first launched in 2009, is a budget-friendly call center solution within the Google ecosystem. It is one of the oldest Voice over Internet Protocol calling platforms used in today’s market. It has a user-friendly interface and allows one…

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what is sip phone

What Is a SIP Phone & How Does It Work? An In-Depth Look

"Lost time is never found again," as Benjamin Franklin wisely said. In today’s fast-paced business world, efficient communication tools like SIP phones ensure no time is wasted, enabling seamless, reliable connections for teams and clients alike. Do you want to…

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