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How to Know If Someone Blocked You on WhatsApp?

How to Know If Someone Blocked You on WhatsApp?

Have you ever sent a message on WhatsApp and seen it stuck on one tick? 🕒 Or wondered why you can’t see someone’s profile picture or "last seen" anymore? That can be frustrating and confusing. Before you assume anything, it's…

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what is after call work and how to reduce it.

What is after-call Work and How to Reduce it?

After-call work (ACW) is often seen as a necessary evil for call centers. It makes agents juggle the demands of customer interactions and administrative tasks. But what if there was a way to manage this process, allowing your agents to…

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Telephone network vs internet key differences.

Telephone Network Vs. Internet – Key Differences

When it comes to communication, two of the most widely used technologies are the telephone network and the Internet.  While both allow us to connect with others, they work in different ways and serve distinct purposes. The telephone network focuses…

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Best customer support software for small business.

Best Customer Support Software for Small Business in 2025

Great customer support is crucial for small businesses. This software helps you to respond quickly and resolve issues efficiently. The right customer support software can improve how you manage customer interactions and help build trust with your clients.  However, choosing…

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