Skip to content
what is call center coaching

What is Call Center Coaching and How it Works?

One of the most important responsibilities of a call center manager is improving customer satisfaction and providing call agents with all the resources they need. There are various ways to improve agent skills and cover their weakness, from individual or…

Read more

How Do You Create a Profitable SMS Marketing Strategy?

SMS (Short Message Service) remains a powerful marketing strategy even after the evolution of modern digital marketing. It is a time-saving and budget-friendly strategy that enables marketers to communicate directly with potential clients and record customer data. The significant advantages…

Read more

Top 10 Tips for Working Successfully in a Call Center

When it comes to customer service or customer experience, call centers always come at the top.  In a call center, a person needs patience, communication skills, and problem-solving strategies. Gaining expertise in customer service may lead to job satisfaction and…

Read more

Starting Just at $20/month

100% free to try. Unlimited calling. No contracts.

Also available on

per month

1 User

1 US/CA number

per month

5 Users

3 US/CA number

Stands as a leading Cloud based Contact Center Solution that provides international Virtual Phone Numbers from 100+ countries.

Copyright © 2024 Dialaxy. All rights reserved.

Back To Top